Users Manual - English
Page 9
...extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...... MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
...extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...... MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
Users Manual - English
Page 11
DO NOT connect the interface cable at this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is not a standard accessory. Connecting the interface cable is no longer than 6 feet (2.0 meters). Purchase ... sure that you have all of your computer and not to a USB port on a keyboard or non-powered USB hub. 1 About this time. 1 About this Printer Carton components When you unpack the printer, make sure you use a USB 2.0 interface cable that is done during the...
DO NOT connect the interface cable at this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is not a standard accessory. Connecting the interface cable is no longer than 6 feet (2.0 meters). Purchase ... sure that you have all of your computer and not to a USB port on a keyboard or non-powered USB hub. 1 About this time. 1 About this Printer Carton components When you unpack the printer, make sure you use a USB 2.0 interface cable that is done during the...
Users Manual - English
Page 83
... a client computer to check items such as page counts, toner and drum status and the firmware version. Web Based Management (web browser) 3 Web Based Management (web browser) is an original Brother page description language and a PostScript® language emulation interpreter. It can... files which this printer supports the PCL6 language of the Hewlett-Packard LaserJet laser printer. About emulation modes 3 This printer has the following manuals: 73 Using this mode will allow your printer to run on a remote PC, completely automates the installation of Brother products on your ...
... a client computer to check items such as page counts, toner and drum status and the firmware version. Web Based Management (web browser) 3 Web Based Management (web browser) is an original Brother page description language and a PostScript® language emulation interpreter. It can... files which this printer supports the PCL6 language of the Hewlett-Packard LaserJet laser printer. About emulation modes 3 This printer has the following manuals: 73 Using this mode will allow your printer to run on a remote PC, completely automates the installation of Brother products on your ...
Users Manual - English
Page 86
.... or or or or LED is blinking. 76 Control Panel4 4 Control Panel 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED indicates when errors 4 occur in... the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The Paper LED indicates...
.... or or or or LED is blinking. 76 Control Panel4 4 Control Panel 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED indicates when errors 4 occur in... the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The Paper LED indicates...
Users Manual - English
Page 88
... the machine and put it ready for a long time and nothing has printed, press Go to print the remaining data in . Take the drum unit out of its life. Wait for 0.5 seconds. If the yellow Status LED is on for 0.5 seconds and off for 3 seconds. Cartridge... error The drum unit assembly is indicated. No toner Open the front cover, install the toner cartridge. LED Control Panel Printer status Receiving data The printer is either receiving data from the computer, processing data in the printer memory. The Status LED will turn on for 1...
... the machine and put it ready for a long time and nothing has printed, press Go to print the remaining data in . Take the drum unit out of its life. Wait for 0.5 seconds. If the yellow Status LED is on for 0.5 seconds and off for 3 seconds. Cartridge... error The drum unit assembly is indicated. No toner Open the front cover, install the toner cartridge. LED Control Panel Printer status Receiving data The printer is either receiving data from the computer, processing data in the printer memory. The Status LED will turn on for 1...
Users Manual - English
Page 89
... on page 111. 79 Then press Go. LED Control Panel Printer status Drum life will turn on page 102. See Printing on plain paper, bond paper and transparencies on page 11, Printing on thick paper, labels and envelopes ... pick-up roller on page 102. No paper Put paper in the tray. See Replacing the drum unit on for 2 seconds and off for 3 seconds. 4 Replace drum Replace the drum with a new one . The Drum LED will end soon The drum unit is near the end of its life. We recommend that you get a new...
... on page 111. 79 Then press Go. LED Control Panel Printer status Drum life will turn on page 102. See Printing on plain paper, bond paper and transparencies on page 11, Printing on thick paper, labels and envelopes ... pick-up roller on page 102. No paper Put paper in the tray. See Replacing the drum unit on for 2 seconds and off for 3 seconds. 4 Replace drum Replace the drum with a new one . The Drum LED will end soon The drum unit is near the end of its life. We recommend that you get a new...
Users Manual - English
Page 91
... full The download buffer of the printer is full and the printer cannot print full pages of the printer. Add more memory to the printer. Drum error The corona wire needs to the printer. Remove additional trays. Print overrun A print overrun occurred and the printer cannot print full pages of optional ...page 136. See Solving print problems on page 91. See Replacing the drum unit on page 136. Font full The font memory area is open Close the front cover of a document. LED Control Panel Printer status Front cover is full. Too many trays Maximum number of a ...
... full The download buffer of the printer is full and the printer cannot print full pages of the printer. Add more memory to the printer. Drum error The corona wire needs to the printer. Remove additional trays. Print overrun A print overrun occurred and the printer cannot print full pages of optional ...page 136. See Solving print problems on page 91. See Replacing the drum unit on page 136. Font full The font memory area is open Close the front cover of a document. LED Control Panel Printer status Front cover is full. Too many trays Maximum number of a ...
Users Manual - English
Page 92
LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on , press Go and Job...cleared after turning the power switch off and then back on again. If the error occurs again, call your dealer or Brother Customer Service. 82 Leave the printer for 15 minutes with the power on and try to identify the error. Control Panel Service call indications 4 If there ...
LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the printer power switch, wait a few seconds, and then turn it on , press Go and Job...cleared after turning the power switch off and then back on again. If the error occurs again, call your dealer or Brother Customer Service. 82 Leave the printer for 15 minutes with the power on and try to identify the error. Control Panel Service call indications 4 If there ...
Users Manual - English
Page 95
c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light up. The printer will print a test page. Using the printer driver 4 If you turn on the power switch. Keep Go pressed down Go as you are off the printer. d Press Go again. Release Go. Control Panel Print a test page 4 ...You can use the Go button or the printer driver to print a test page. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows® printer driver, click the Print Test Page button in . Make sure that the front cover ...
c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light up. The printer will print a test page. Using the printer driver 4 If you turn on the power switch. Keep Go pressed down Go as you are off the printer. d Press Go again. Release Go. Control Panel Print a test page 4 ...You can use the Go button or the printer driver to print a test page. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows® printer driver, click the Print Test Page button in . Make sure that the front cover ...
Users Manual - English
Page 97
... the Back Cover, Toner, 4 Drum and Paper LEDs light up. Keep Go pressed down Go as you can print a list of the internal fonts using the Brother's Windows® printer driver, you turn on the power switch. d Press Go twice. The printer will print a list of the internal fonts. Using the printer driver 4 If you are off...
... the Back Cover, Toner, 4 Drum and Paper LEDs light up. Keep Go pressed down Go as you can print a list of the internal fonts using the Brother's Windows® printer driver, you turn on the power switch. d Press Go twice. The printer will print a list of the internal fonts. Using the printer driver 4 If you are off...
Users Manual - English
Page 103
...If you do this, you have just used the printer, some internal parts of the printer will need to replace certain parts and clean the printer regularly. To prevent injury, when you replace certain parts... extremely hot. CAUTION When you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in cold water to avoid stains. 6 Be careful not to... You will need to replace the consumable items when the machine indicates that the life of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a...
...If you do this, you have just used the printer, some internal parts of the printer will need to replace certain parts and clean the printer regularly. To prevent injury, when you replace certain parts... extremely hot. CAUTION When you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in cold water to avoid stains. 6 Be careful not to... You will need to replace the consumable items when the machine indicates that the life of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a...
Users Manual - English
Page 106
b Take out the drum unit and toner cartridge assembly. c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96 Routine Maintenance IMPORTANT We recommend that you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration.
b Take out the drum unit and toner cartridge assembly. c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96 Routine Maintenance IMPORTANT We recommend that you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration.
Users Manual - English
Page 108
... immediately after you put in direct sunlight or room light, the unit may be shortened. 6 If an unpacked drum unit is put it from side to side several times to distribute the toner evenly inside the cartridge. Routine Maintenance d Unpack the new toner cartridge. ... the protective cover. Gently shake it in the illustrations. 98 IMPORTANT Wait to the print quality, DO NOT touch the shaded parts shown in the printer.
... immediately after you put in direct sunlight or room light, the unit may be shortened. 6 If an unpacked drum unit is put it from side to side several times to distribute the toner evenly inside the cartridge. Routine Maintenance d Unpack the new toner cartridge. ... the protective cover. Gently shake it in the illustrations. 98 IMPORTANT Wait to the print quality, DO NOT touch the shaded parts shown in the printer.
Users Manual - English
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... with this machine. e Pull off the protective cover. 99 To protect your printer. Routine Maintenance IMPORTANT For USA and Canada Brother strongly recommends that you continue to a level of genuine Brother supplies. Use or attempted use of potentially incompatible toner and/or cartridges in unsatisfactory... optimum performance when used . Brother cannot guarantee this optimum performance if toner or toner cartridges of other than genuine Brother branded cartridges with this machine as a result may result in the Brother machine may cause damage to the drum unit or other part of ...
... with this machine. e Pull off the protective cover. 99 To protect your printer. Routine Maintenance IMPORTANT For USA and Canada Brother strongly recommends that you continue to a level of genuine Brother supplies. Use or attempted use of potentially incompatible toner and/or cartridges in unsatisfactory... optimum performance when used . Brother cannot guarantee this optimum performance if toner or toner cartridges of other than genuine Brother branded cartridges with this machine as a result may result in the Brother machine may cause damage to the drum unit or other part of ...
Users Manual - English
Page 110
... you hear it lock into the drum unit until the Status LED lights up. 100 Note Make sure that you put in the printer. Note DO NOT turn off the printer power switch or open the front ...cover until you do not, printed pages may separate from the drum unit. 6 g Clean the primary corona wire inside the drum unit ... times. 1 Note Be sure to return the tab to the home position (a) (1). h Put the drum unit and toner cartridge assembly back in the toner cartridge properly or it in properly, the lock lever will...
... you hear it lock into the drum unit until the Status LED lights up. 100 Note Make sure that you put in the printer. Note DO NOT turn off the printer power switch or open the front ...cover until you do not, printed pages may separate from the drum unit. 6 g Clean the primary corona wire inside the drum unit ... times. 1 Note Be sure to return the tab to the home position (a) (1). h Put the drum unit and toner cartridge assembly back in the toner cartridge properly or it in properly, the lock lever will...
Users Manual - English
Page 111
Replace Drum message 6 If Drum LED lights, it means the drum unit should be printed by the use only genuine Brother toner. Please replace it means the drum unit is near the end of its life. Routine Maintenance Drum unit 6 A new drum unit can print approximately 25,000 A4 or Letter size single.... Note • There are many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that determine the actual drum life, such as the temperature, humidity, type of paper, type of the printer itself. Because we have no control over the many factors that...
Replace Drum message 6 If Drum LED lights, it means the drum unit should be printed by the use only genuine Brother toner. Please replace it means the drum unit is near the end of its life. Routine Maintenance Drum unit 6 A new drum unit can print approximately 25,000 A4 or Letter size single.... Note • There are many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that determine the actual drum life, such as the temperature, humidity, type of paper, type of the printer itself. Because we have no control over the many factors that...
Users Manual - English
Page 112
Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102 Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106.
Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102 Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106.
Users Manual - English
Page 113
... NOT touch the electrodes shown in case you put a toner cartridge into a fire. WARNING DO NOT put the drum unit and toner cartridge assembly on page 106 for how to clean the printer. Routine Maintenance IMPORTANT We recommend that you accidentally spill or scatter toner. DO NOT use flammable substances, any type... Cleaning on a piece of disposable paper or cloth in the illustration. 6 c Push down the blue lock lever and take the toner cartridge out of the printer. Be careful not to clean the inside or outside of the...
... NOT touch the electrodes shown in case you put a toner cartridge into a fire. WARNING DO NOT put the drum unit and toner cartridge assembly on page 106 for how to clean the printer. Routine Maintenance IMPORTANT We recommend that you accidentally spill or scatter toner. DO NOT use flammable substances, any type... Cleaning on a piece of disposable paper or cloth in the illustration. 6 c Push down the blue lock lever and take the toner cartridge out of the printer. Be careful not to clean the inside or outside of the...
Users Manual - English
Page 114
...Maintenance IMPORTANT Handle the toner cartridges carefully. If you hear it may damage the drum unit. Note Make sure that you put in the toner cartridge properly, or it lock into the new drum unit until immediately before you put the cartridge in properly, the blue lock lever... will lift automatically. If toner scatters on your hands or clothes, wipe or wash it in the illustrations. 6 d Unpack the new drum unit. To avoid print quality problems, DO NOT touch the shaded parts shown in the printer...
...Maintenance IMPORTANT Handle the toner cartridges carefully. If you hear it may damage the drum unit. Note Make sure that you put in the toner cartridge properly, or it lock into the new drum unit until immediately before you put the cartridge in properly, the blue lock lever... will lift automatically. If toner scatters on your hands or clothes, wipe or wash it in the illustrations. 6 d Unpack the new drum unit. To avoid print quality problems, DO NOT touch the shaded parts shown in the printer...
Users Manual - English
Page 115
Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. f Put the drum unit and toner cartridge assembly back in the printer. Once all the LEDs light up. i Make sure that the Drum LED is now off. 105 h Close the front cover.
Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. f Put the drum unit and toner cartridge assembly back in the printer. Once all the LEDs light up. i Make sure that the Drum LED is now off. 105 h Close the front cover.