Users Manual - English
Page 9
...SO-DIMM types ...90 Installing extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ......MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
...SO-DIMM types ...90 Installing extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ......MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
Users Manual - English
Page 88
... Panel Printer status Receiving data The printer is not installed correctly. If the yellow Status LED is indicated. Buy a new toner cartridge and have it back in. See Replacing the toner cartridge on page 94. 78 Take the drum unit out of its life. Cartridge error The drum unit assembly... is either receiving data from the computer, processing data in the printer memory. See Toner cartridge on page 95. No...
... Panel Printer status Receiving data The printer is not installed correctly. If the yellow Status LED is indicated. Buy a new toner cartridge and have it back in. See Replacing the toner cartridge on page 94. 78 Take the drum unit out of its life. Cartridge error The drum unit assembly... is either receiving data from the computer, processing data in the printer memory. See Toner cartridge on page 95. No...
Users Manual - English
Page 89
LED Control Panel Printer status Drum life will turn on page 111. 79 We recommend that you get a new drum unit to replace the current one . Then press Go. No paper Put paper in the tray. See Replacing the drum unit on page 102. See Replacing the drum unit on page 102. See Printing on plain paper, bond paper... 11, Printing on thick paper, labels and envelopes on page 20 or Cleaning the paper pick-up roller on for 2 seconds and off for 3 seconds. 4 Replace drum Replace the drum with a new one . The Drum LED will end soon The drum unit is near the end of its life.
LED Control Panel Printer status Drum life will turn on page 111. 79 We recommend that you get a new drum unit to replace the current one . Then press Go. No paper Put paper in the tray. See Replacing the drum unit on page 102. See Replacing the drum unit on page 102. See Printing on plain paper, bond paper... 11, Printing on thick paper, labels and envelopes on page 20 or Cleaning the paper pick-up roller on for 2 seconds and off for 3 seconds. 4 Replace drum Replace the drum with a new one . The Drum LED will end soon The drum unit is near the end of its life.
Users Manual - English
Page 91
...still shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one. Memory full 4 The printer memory is full and the printer cannot print full pages of the printer is two. Download full The download buffer of a document. See Installing... extra memory on page 136. See Replacing the drum unit on page 113. LED Control Panel Printer status Front cover is...
...still shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one. Memory full 4 The printer memory is full and the printer cannot print full pages of the printer is two. Download full The download buffer of a document. See Installing... extra memory on page 136. See Replacing the drum unit on page 113. LED Control Panel Printer status Front cover is...
Users Manual - English
Page 103
... Maintenance 6 You will need to replace the consumable items when the machine indicates that the life of the consumable is over. To prevent injury, when you have just used the printer, some internal parts of the printer, remember the following: If your... clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in the illustration. Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93 If you do this, you replace...
... Maintenance 6 You will need to replace the consumable items when the machine indicates that the life of the consumable is over. To prevent injury, when you have just used the printer, some internal parts of the printer, remember the following: If your... clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in the illustration. Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93 If you do this, you replace...
Users Manual - English
Page 109
... . To protect your printer. Brother does not therefore recommend the use of other manufacturer's products with this machine. If damage is caused by the warranty. We also strongly recommend that is caused to the machine and/or may not be covered by the use only genuine Brother brand replacement toner cartridges. Brother cannot guarantee this...
... . To protect your printer. Brother does not therefore recommend the use of other manufacturer's products with this machine. If damage is caused by the warranty. We also strongly recommend that is caused to the machine and/or may not be covered by the use only genuine Brother brand replacement toner cartridges. Brother cannot guarantee this...
Users Manual - English
Page 111
...Replace Drum message 6 If Drum LED lights, it means the drum unit should be replaced. Please replace it means the drum unit is near the end of pages that you replace the drum unit with a third-party drum unit may be printed by your drum... your drum. • For best performance, use of a third-party drum unit. 6 Drum End Soon message 6 If Drum LED blinks, it to problems caused by the use only genuine Brother toner. Warranty coverage does not apply to a drum unit.... quality but also the quality and life of the printer itself. The printer should be used and so on.
...Replace Drum message 6 If Drum LED lights, it means the drum unit should be replaced. Please replace it means the drum unit is near the end of pages that you replace the drum unit with a third-party drum unit may be printed by your drum... your drum. • For best performance, use of a third-party drum unit. 6 Drum End Soon message 6 If Drum LED blinks, it to problems caused by the use only genuine Brother toner. Warranty coverage does not apply to a drum unit.... quality but also the quality and life of the printer itself. The printer should be used and so on.
Users Manual - English
Page 112
Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102 Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106.
Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102 Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106.
Users Manual - English
Page 115
Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. h Close the front cover. i Make sure that the Drum LED is now off. 105 f Put the drum unit and toner cartridge assembly back in the printer. Once all the LEDs light up.
Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. h Close the front cover. i Make sure that the Drum LED is now off. 105 f Put the drum unit and toner cartridge assembly back in the printer. Once all the LEDs light up.
Users Manual - English
Page 116
... Doing this may cause a fire or electrical shock. Cleaning the outside and inside or outside of the printer. DO NOT use cleaning materials that you replace the toner cartridge or the drum unit, make sure that contain ammonia. 6 DO NOT use flammable substances, any type of spray an... organic solvent/liquids contains alcohol or ammonia to clean the inside of the printer regularly with a dry, lint-free cloth....
... Doing this may cause a fire or electrical shock. Cleaning the outside and inside or outside of the printer. DO NOT use cleaning materials that you replace the toner cartridge or the drum unit, make sure that contain ammonia. 6 DO NOT use flammable substances, any type of spray an... organic solvent/liquids contains alcohol or ammonia to clean the inside of the printer regularly with a dry, lint-free cloth....
Users Manual - English
Page 126
...Jam Tray 1 Clear the jammed paper from the indicated area. Replace Drum See Replacing the drum unit on page 84. Reduce the complexity of the printer and put the duplex tray back in the printer memory. See Control panel buttons on page 102 Duplex Disabled Close... current driver setting. Troubleshooting Error messages in . See Replacing the drum unit on page 113. Set the correct paper that you want to replace the current one. Cancel the print job if you selected in the printer memory. See Installing extra memory on page 63(For Macintosh...
...Jam Tray 1 Clear the jammed paper from the indicated area. Replace Drum See Replacing the drum unit on page 84. Reduce the complexity of the printer and put the duplex tray back in the printer memory. See Control panel buttons on page 102 Duplex Disabled Close... current driver setting. Troubleshooting Error messages in . See Replacing the drum unit on page 113. Set the correct paper that you want to replace the current one. Cancel the print job if you selected in the printer memory. See Installing extra memory on page 63(For Macintosh...
Users Manual - English
Page 139
... on page 6. Put in a new drum unit. Call Brother Customer Service. This section gives information on page 102. 7 You may be contaminated. Turn off Toner Save Mode in the printer Properties tab of background shading. See Replacing the drum unit on the following topics. See Cleaning the inside of poor print quality Recommendation...
... on page 6. Put in a new drum unit. Call Brother Customer Service. This section gives information on page 102. 7 You may be contaminated. Turn off Toner Save Mode in the printer Properties tab of background shading. See Replacing the drum unit on the following topics. See Cleaning the inside of poor print quality Recommendation...
Users Manual - English
Page 140
...unit may be damaged. Call Brother Customer Service. 7 All black White lines across the page Check the printer's environment. A rough surfaced paper or thick print media can cause hollow print. See Positioning the printer on page 102. See Replacing the drum unit on page 5. Conditions... now using. Check the printer's environment. See Replacing the drum unit on page 102. Clean the inside the drum unit by itself. Troubleshooting Examples of the printer and the primary corona wire in a new drum unit. (See Replacing the drum unit on page 5.) If...
...unit may be damaged. Call Brother Customer Service. 7 All black White lines across the page Check the printer's environment. A rough surfaced paper or thick print media can cause hollow print. See Positioning the printer on page 102. See Replacing the drum unit on page 5. Conditions... now using. Check the printer's environment. See Replacing the drum unit on page 102. Clean the inside the drum unit by itself. Troubleshooting Examples of the printer and the primary corona wire in a new drum unit. (See Replacing the drum unit on page 5.) If...
Users Manual - English
Page 141
... not solved after printing a few pages, the drum unit may be damaged. White Spots on the drum that matches the print sample, wipe the surface of the photosensitive drum with a dry cotton swab until the dust or glue on page 102. 131 See Replacing the drum unit on the surface comes off. Put in... .) intervals 3) When you have glue from a label stuck on the OPC drum surface. IMPORTANT DO NOT clean the surface of the OPC drum with a sharp object. The drum unit may have found the mark on...
... not solved after printing a few pages, the drum unit may be damaged. White Spots on the drum that matches the print sample, wipe the surface of the photosensitive drum with a dry cotton swab until the dust or glue on page 102. 131 See Replacing the drum unit on the surface comes off. Put in... .) intervals 3) When you have glue from a label stuck on the OPC drum surface. IMPORTANT DO NOT clean the surface of the OPC drum with a sharp object. The drum unit may have found the mark on...
Users Manual - English
Page 142
... toner cartridge on page 6. If you use label sheets for laser printers, the glue from the MP tray on page 108. The toner cartridge may be damaged. See About paper on page 95. See Replacing the drum unit on page 11. See Printing on plain paper, bond paper or ...has clips or staples because they will scratch the surface of poor print quality Recommendation The drum unit may be smudged. Clean the drum unit. Put in a new drum unit. Call your dealer or Brother Customer Service. Make sure that the guides are using the multi-purpose tray, see ...
... toner cartridge on page 6. If you use label sheets for laser printers, the glue from the MP tray on page 108. The toner cartridge may be damaged. See About paper on page 95. See Replacing the drum unit on page 11. See Printing on plain paper, bond paper or ...has clips or staples because they will scratch the surface of poor print quality Recommendation The drum unit may be smudged. Clean the drum unit. Put in a new drum unit. Call your dealer or Brother Customer Service. Make sure that the guides are using the multi-purpose tray, see ...
Quick Setup Guide - English
Page 32
... LED 3 The Toner LED indicates when the toner is a paper jam. 6 e Status LED The Status LED will end soon, the drum is at the end of the User's Guide on the printer status. 7 f Job Cancel button Stops and Cancels the print operation in progress. g Go button Wake-up / Error recovery / Form feed... life or the corona wire needs cleaning. 5 d Paper LED The Paper LED indicates when the paper tray is empty or there is low or requires replacement.
... LED 3 The Toner LED indicates when the toner is a paper jam. 6 e Status LED The Status LED will end soon, the drum is at the end of the User's Guide on the printer status. 7 f Job Cancel button Stops and Cancels the print operation in progress. g Go button Wake-up / Error recovery / Form feed... life or the corona wire needs cleaning. 5 d Paper LED The Paper LED indicates when the paper tray is empty or there is low or requires replacement.
Quick Setup Guide - English
Page 33
... Indications Blinking: or or ON: or or OFF: Printer LED Back Cover Toner Drum Paper Status OFF Sleep Warming up 1 Ready Receiving data 2 Print data remaining Printer LED Back Cover Dimmed Green Green Green Yellow Toner low 3 Replace toner Drum life will end soon 3 Replace drum Yellow Drum error Toner Drum Paper Yellow Yellow Yellow Yellow Yellow Status User...
... Indications Blinking: or or ON: or or OFF: Printer LED Back Cover Toner Drum Paper Status OFF Sleep Warming up 1 Ready Receiving data 2 Print data remaining Printer LED Back Cover Dimmed Green Green Green Yellow Toner low 3 Replace toner Drum life will end soon 3 Replace drum Yellow Drum error Toner Drum Paper Yellow Yellow Yellow Yellow Yellow Status User...
Quick Setup Guide - English
Page 34
For more details about the consumables for your printer, visit us at http://www.brother.com/original/ or contact your local Brother reseller. For replacing the consumable items, see Chapter 5 of paper. Toner cartridge Drum unit 34 Options and Consumables Options The printer has the following optional accessories. For installing these items. For more information about the...
For more details about the consumables for your printer, visit us at http://www.brother.com/original/ or contact your local Brother reseller. For replacing the consumable items, see Chapter 5 of paper. Toner cartridge Drum unit 34 Options and Consumables Options The printer has the following optional accessories. For installing these items. For more information about the...