Users Manual - English
Page 9
...Installing extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona... tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
...Installing extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona... tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
Users Manual - English
Page 11
... or non-powered USB hub. 1 DO NOT connect the interface cable at this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is not a standard accessory. Connecting the interface cable is no longer than 6 feet... (2.0 meters). 1 About this Printer Carton components When you unpack the printer, make sure you have all of your...
... or non-powered USB hub. 1 DO NOT connect the interface cable at this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is not a standard accessory. Connecting the interface cable is no longer than 6 feet... (2.0 meters). 1 About this Printer Carton components When you unpack the printer, make sure you have all of your...
Users Manual - English
Page 88
.... If the yellow Status LED is indicated. Buy a new toner cartridge and have it back in the printer memory. See Toner cartridge on page 95. Cartridge error The drum unit assembly is cooling down The printer is not installed correctly. See Replacing the toner cartridge on page 94. 78 Cooling down . Data remaining in memory There...
.... If the yellow Status LED is indicated. Buy a new toner cartridge and have it back in the printer memory. See Toner cartridge on page 95. Cartridge error The drum unit assembly is cooling down The printer is not installed correctly. See Replacing the toner cartridge on page 94. 78 Cooling down . Data remaining in memory There...
Users Manual - English
Page 103
Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93 To prevent injury, when you replace certain parts or clean the inside of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a dry cloth and ...) of the consumable is over. If you do this, you have just used the printer, some internal parts of the printer will need to replace the consumable items when the machine indicates that the life of the printer, DO NOT touch the shaded parts shown in cold water to avoid stains. 6 Be...
Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93 To prevent injury, when you replace certain parts or clean the inside of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a dry cloth and ...) of the consumable is over. If you do this, you have just used the printer, some internal parts of the printer will need to replace the consumable items when the machine indicates that the life of the printer, DO NOT touch the shaded parts shown in cold water to avoid stains. 6 Be...
Users Manual - English
Page 104
..., the amount of its life. Approx. cartridge yield is declared in accordance with ISO/IEC 19752. 2 High yield toner cartridges print approximately 8,000 A4 or Letter-size single-sided pages. Buy a new toner cartridge and have it into the printer. Toner Low message 6 6 The Toner ...LED will blink continuously if the toner cartridge is near the end of toner used varies according to unpack the toner cartridge until immediately before you put it ready before you bought the printer in. 1 Standard toner cartridges print approximately 3,000 A4 or Letter-size single-sided...
..., the amount of its life. Approx. cartridge yield is declared in accordance with ISO/IEC 19752. 2 High yield toner cartridges print approximately 8,000 A4 or Letter-size single-sided pages. Buy a new toner cartridge and have it into the printer. Toner Low message 6 6 The Toner ...LED will blink continuously if the toner cartridge is near the end of toner used varies according to unpack the toner cartridge until immediately before you put it ready before you bought the printer in. 1 Standard toner cartridges print approximately 3,000 A4 or Letter-size single-sided...
Users Manual - English
Page 105
When you want to buy toner cartridges, call your dealer. • We recommend that you clean the printer when you use only genuine Brother toner cartridges. a Make sure that you replace the toner cartridge. See Cleaning on . Routine Maintenance 6 Replacing the toner cartridge 6 6 Note • To ensure high quality printing, we recommend that the printer is turned on page 106. Replace Toner message The printer will stop printing until you replace the toner cartridge with a new one. Open the front cover. 95
When you want to buy toner cartridges, call your dealer. • We recommend that you clean the printer when you use only genuine Brother toner cartridges. a Make sure that you replace the toner cartridge. See Cleaning on . Routine Maintenance 6 Replacing the toner cartridge 6 6 Note • To ensure high quality printing, we recommend that the printer is turned on page 106. Replace Toner message The printer will stop printing until you replace the toner cartridge with a new one. Open the front cover. 95
Users Manual - English
Page 106
b Take out the drum unit and toner cartridge assembly. c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96
b Take out the drum unit and toner cartridge assembly. c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96
Users Manual - English
Page 107
..., any type of the cartridge. • Go to http://www.brother-usa.com/environment/ for how to the brother collection program. Routine Maintenance WARNING DO NOT put a toner cartridge into a fire. See Cleaning on page 106 for instructions on your used toner cartridge, please discard the used toner cartridge to clean the printer. Note • Be sure...
..., any type of the cartridge. • Go to http://www.brother-usa.com/environment/ for how to the brother collection program. Routine Maintenance WARNING DO NOT put a toner cartridge into a fire. See Cleaning on page 106 for instructions on your used toner cartridge, please discard the used toner cartridge to clean the printer. Note • Be sure...
Users Manual - English
Page 108
... left unpacked for a long time the toner life will be damaged. CAUTION Put the toner cartridge in the illustrations. 98 Gently shake it in direct sunlight or room light, the unit may be shortened. 6 If an unpacked drum unit is put ...it from side to side several times to distribute the toner evenly inside the cartridge. To prevent any degradation to unpack the toner cartridge until immediately before you have removed the protective cover. IMPORTANT Wait to the print quality, DO NOT touch the shaded parts...
... left unpacked for a long time the toner life will be damaged. CAUTION Put the toner cartridge in the illustrations. 98 Gently shake it in direct sunlight or room light, the unit may be shortened. 6 If an unpacked drum unit is put ...it from side to side several times to distribute the toner evenly inside the cartridge. To prevent any degradation to unpack the toner cartridge until immediately before you have removed the protective cover. IMPORTANT Wait to the print quality, DO NOT touch the shaded parts...
Users Manual - English
Page 109
...printer. Brother does not therefore recommend the use of cartridges other countries Brother machines are used with your investment and obtain premium performance from the Brother machine, we strongly recommend the use of unauthorized third party toner and/or cartridges. e Pull off the protective cover. 99 IMPORTANT 6 For UK and other than genuine Brother branded cartridges...of genuine Brother supplies. Routine Maintenance IMPORTANT For USA and Canada Brother strongly recommends that you continue to use only genuine Brother brand replacement toner cartridges. Our warranty...
...printer. Brother does not therefore recommend the use of cartridges other countries Brother machines are used with your investment and obtain premium performance from the Brother machine, we strongly recommend the use of unauthorized third party toner and/or cartridges. e Pull off the protective cover. 99 IMPORTANT 6 For UK and other than genuine Brother branded cartridges...of genuine Brother supplies. Routine Maintenance IMPORTANT For USA and Canada Brother strongly recommends that you continue to use only genuine Brother brand replacement toner cartridges. Our warranty...
Users Manual - English
Page 110
Close the front cover. If you put it may have a vertical stripe. Note DO NOT turn off the printer power switch or open the front cover until you do not, printed pages may separate from the drum unit. 6 g Clean the primary corona wire inside ... return the tab to the home position (a) (1). h Put the drum unit and toner cartridge assembly back in properly, the lock lever will lift automatically. Note Make sure that you put in the toner cartridge properly or it in the printer. If you hear it lock into the drum unit until the Status LED...
Close the front cover. If you put it may have a vertical stripe. Note DO NOT turn off the printer power switch or open the front cover until you do not, printed pages may separate from the drum unit. 6 g Clean the primary corona wire inside ... return the tab to the home position (a) (1). h Put the drum unit and toner cartridge assembly back in properly, the lock lever will lift automatically. Note Make sure that you put in the toner cartridge properly or it in the printer. If you hear it lock into the drum unit until the Status LED...
Users Manual - English
Page 112
Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102 When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner.
Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102 When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner.
Users Manual - English
Page 113
... the illustration. 6 c Push down the blue lock lever and take the toner cartridge out of the printer. WARNING DO NOT put the drum unit and toner cartridge assembly on page 106 for how to the printer caused by static electricity, DO NOT touch the electrodes shown in injuries. DO NOT...cloth in case you put a toner cartridge into a fire. Doing this may cause a fire or electrical shock. See Cleaning on a piece of spray an organic solvent/liquids contains alcohol or ammonia to inhale toner. 103 To prevent damage to clean the printer. Routine Maintenance IMPORTANT We recommend that...
... the illustration. 6 c Push down the blue lock lever and take the toner cartridge out of the printer. WARNING DO NOT put the drum unit and toner cartridge assembly on page 106 for how to the printer caused by static electricity, DO NOT touch the electrodes shown in injuries. DO NOT...cloth in case you put a toner cartridge into a fire. Doing this may cause a fire or electrical shock. See Cleaning on a piece of spray an organic solvent/liquids contains alcohol or ammonia to inhale toner. 103 To prevent damage to clean the printer. Routine Maintenance IMPORTANT We recommend that...
Users Manual - English
Page 114
... Exposure to unpack a drum unit until you put it may damage the drum unit. Note Make sure that you put in the toner cartridge properly, or it in the printer. If toner scatters on your hands or clothes, wipe or wash it lock into place. To avoid print quality problems, DO NOT... touch the shaded parts shown in properly, the blue lock lever will lift automatically. e Put the toner cartridge firmly into the new drum unit until...
... Exposure to unpack a drum unit until you put it may damage the drum unit. Note Make sure that you put in the toner cartridge properly, or it in the printer. If toner scatters on your hands or clothes, wipe or wash it lock into place. To avoid print quality problems, DO NOT... touch the shaded parts shown in properly, the blue lock lever will lift automatically. e Put the toner cartridge firmly into the new drum unit until...
Users Manual - English
Page 115
f Put the drum unit and toner cartridge assembly back in the printer. Once all the LEDs light up. i Make sure that the Drum LED is now off. 105 h Close the front cover. Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge.
f Put the drum unit and toner cartridge assembly back in the printer. Once all the LEDs light up. i Make sure that the Drum LED is now off. 105 h Close the front cover. Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge.
Users Manual - English
Page 116
..., any type of spray an organic solvent/liquids contains alcohol or ammonia to clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer regularly with volatile liquids such as thinner or benzine will damage the surface of the...fire or electrical shock. Cleaning with a dry, lint-free cloth. a Turn off the printer power switch and then unplug the printer. b Pull the paper tray completely out of the printer. When you replace the toner cartridge or the drum unit, make sure that contain ammonia. 6 DO NOT use cleaning materials ...
..., any type of spray an organic solvent/liquids contains alcohol or ammonia to clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer regularly with volatile liquids such as thinner or benzine will damage the surface of the...fire or electrical shock. Cleaning with a dry, lint-free cloth. a Turn off the printer power switch and then unplug the printer. b Pull the paper tray completely out of the printer. When you replace the toner cartridge or the drum unit, make sure that contain ammonia. 6 DO NOT use cleaning materials ...
Users Manual - English
Page 118
Routine Maintenance 6 b Press the front cover release button and then open the front cover. 6 c Take out the drum unit and toner cartridge assembly. 108 Cleaning the inside of the printer a Turn off the printer power switch and then unplug the printer.
Routine Maintenance 6 b Press the front cover release button and then open the front cover. 6 c Take out the drum unit and toner cartridge assembly. 108 Cleaning the inside of the printer a Turn off the printer power switch and then unplug the printer.
Users Manual - English
Page 119
Routine Maintenance CAUTION After you touch the internal parts of the printer. If toner scatters on a piece of the printer will be extremely hot. Handle the toner cartridge carefully. Wait for the printer to the printer caused by static electricity, DO NOT touch the electrodes shown in case you accidentally spill... prevent damage to cool down before you have just used the printer, some internal parts of disposable paper or cloth in the illustration. 109 IMPORTANT 6 We recommend that you put the drum unit and toner cartridge assembly on your hands or clothes, wipe or wash it off...
Routine Maintenance CAUTION After you touch the internal parts of the printer. If toner scatters on a piece of the printer will be extremely hot. Handle the toner cartridge carefully. Wait for the printer to the printer caused by static electricity, DO NOT touch the electrodes shown in case you accidentally spill... prevent damage to cool down before you have just used the printer, some internal parts of disposable paper or cloth in the illustration. 109 IMPORTANT 6 We recommend that you put the drum unit and toner cartridge assembly on your hands or clothes, wipe or wash it off...
Users Manual - English
Page 120
Routine Maintenance 6 e Put the drum unit and toner cartridge assembly back in , and then turn on the power switch. 110 f Close the front cover. g Plug the printer back in the printer. d Wipe the scanner window with a dry, lint-free cloth.
Routine Maintenance 6 e Put the drum unit and toner cartridge assembly back in , and then turn on the power switch. 110 f Close the front cover. g Plug the printer back in the printer. d Wipe the scanner window with a dry, lint-free cloth.
Users Manual - English
Page 123
Routine Maintenance 6 6 6 b Take out the drum unit and toner cartridge assembly. 113 Cleaning the corona wires Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: a Press the front cover release button and then open the front cover.
Routine Maintenance 6 6 6 b Take out the drum unit and toner cartridge assembly. 113 Cleaning the corona wires Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: a Press the front cover release button and then open the front cover.