Users Manual - English
Page 9
4 Control Panel 76 LEDs (Light Emitting Diodes)...76 Service call indications ...82 Control panel buttons...84 Print a test page ...85 Print the Printer Settings page...86 Print Fonts ...87 Default ...consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 ...print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
4 Control Panel 76 LEDs (Light Emitting Diodes)...76 Service call indications ...82 Control panel buttons...84 Print a test page ...85 Print the Printer Settings page...86 Print Fonts ...87 Default ...consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 ...print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
Users Manual - English
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... Panel4 4 Control Panel 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED indicates when errors 4 occur in the back of the printer. 2) Toner LED The Toner LED ...indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The Paper LED indicates when the printer is in this chapter. The LED is blinking. 76 LED is dimmed. or or...
... Panel4 4 Control Panel 4 LEDs (Light Emitting Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED indicates when errors 4 occur in the back of the printer. 2) Toner LED The Toner LED ...indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The Paper LED indicates when the printer is in this chapter. The LED is blinking. 76 LED is dimmed. or or...
Users Manual - English
Page 92
...indications 4 If there is an error that cannot be cleared by the user, the printer will light up all the LEDs as shown in the table below . 4 If you see the service call your dealer or Brother Customer Service. 82 If the error occurs again, call indication shown above, turn off... on again. If the error is needed by lighting up as shown below to print again. LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn...
...indications 4 If there is an error that cannot be cleared by the user, the printer will light up all the LEDs as shown in the table below . 4 If you see the service call your dealer or Brother Customer Service. 82 If the error occurs again, call indication shown above, turn off... on again. If the error is needed by lighting up as shown below to print again. LED error indication 4 LEDs Back Cover Toner Fuser unit failure 1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn...
Users Manual - English
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b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows® printer driver, click the Print Test Page button in . d Press Go again. Using the printer driver 4 If you turn on the power switch. Using the Go button 4 a Turn off . Make sure ...printer driver. 85 The printer will print a test page. Keep Go pressed down Go as you are off the printer. Control Panel Print a test page 4 You can use the Go button or the printer driver to print a test page. Release Go. c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light...
b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows® printer driver, click the Print Test Page button in . d Press Go again. Using the printer driver 4 If you turn on the power switch. Using the Go button 4 a Turn off . Make sure ...printer driver. 85 The printer will print a test page. Keep Go pressed down Go as you are off the printer. Control Panel Print a test page 4 You can use the Go button or the printer driver to print a test page. Release Go. c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light...
Users Manual - English
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...Cover, Toner, 4 Drum and Paper LEDs light up. Using the printer driver 4 If you are off the printer. Using the Go button 4 a Turn off . Release Go. d Press Go twice. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Brother's Windows® printer driver, you turn ...on the power switch. Control Panel Print Fonts 4 You can print a list of the internal fonts by clicking the Print Fonts button in . Keep Go pressed...
...Cover, Toner, 4 Drum and Paper LEDs light up. Using the printer driver 4 If you are off the printer. Using the Go button 4 a Turn off . Release Go. d Press Go twice. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Brother's Windows® printer driver, you turn ...on the power switch. Control Panel Print Fonts 4 You can print a list of the internal fonts by clicking the Print Fonts button in . Keep Go pressed...
Users Manual - English
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... IMPORTANT Wait to unpack the toner cartridge until immediately before you have removed the protective cover. Gently shake it in the printer. CAUTION Put the toner cartridge in the drum unit immediately after you put in the illustrations. 98 If toner cartridges are left unpacked for a long time the toner life... will be shortened. 6 If an unpacked drum unit is put it from side to side several times to the print quality, DO NOT touch the shaded parts shown in direct sunlight or...
... IMPORTANT Wait to unpack the toner cartridge until immediately before you have removed the protective cover. Gently shake it in the printer. CAUTION Put the toner cartridge in the drum unit immediately after you put in the illustrations. 98 If toner cartridges are left unpacked for a long time the toner life... will be shortened. 6 If an unpacked drum unit is put it from side to side several times to the print quality, DO NOT touch the shaded parts shown in direct sunlight or...
Users Manual - English
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...(1). Note Make sure that you hear it may have a vertical stripe. h Put the drum unit and toner cartridge assembly back in the toner cartridge properly or it lock into the drum unit until the Status LED lights up. 100 Close the front cover. Routine Maintenance f Put the new toner cartridge firmly into... place. Note DO NOT turn off the printer power switch or open the front cover until you put ...
...(1). Note Make sure that you hear it may have a vertical stripe. h Put the drum unit and toner cartridge assembly back in the toner cartridge properly or it lock into the drum unit until the Status LED lights up. 100 Close the front cover. Routine Maintenance f Put the new toner cartridge firmly into... place. Note DO NOT turn off the printer power switch or open the front cover until you put ...
Users Manual - English
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We recommend that will print may reduce not only the print quality but also the quality and life of the printer itself. Routine Maintenance Drum unit 6 A new drum unit can print approximately 25,000 A4 or Letter size single-sided pages at approximately 25,000 pages. Note ...print quality. Warranty coverage does not apply to a drum unit. 101 Replace Drum message 6 If Drum LED lights, it means the drum unit should be printed by the use only genuine Brother toner. The actual number of pages that determine the actual drum life, such as the temperature, humidity, type of ...
We recommend that will print may reduce not only the print quality but also the quality and life of the printer itself. Routine Maintenance Drum unit 6 A new drum unit can print approximately 25,000 A4 or Letter size single-sided pages at approximately 25,000 pages. Note ...print quality. Warranty coverage does not apply to a drum unit. 101 Replace Drum message 6 If Drum LED lights, it means the drum unit should be printed by the use only genuine Brother toner. The actual number of pages that determine the actual drum life, such as the temperature, humidity, type of ...
Users Manual - English
Page 114
... If toner scatters on your hands or clothes, wipe or wash it may damage the drum unit. IMPORTANT Wait to direct sunlight or room light may separate from the drum unit. 104 Exposure to unpack a drum unit until you put the cartridge in the toner cartridge properly, or it off with cold... water at once. To avoid print quality problems, DO NOT touch the shaded parts shown in the printer. Note Make sure...
... If toner scatters on your hands or clothes, wipe or wash it may damage the drum unit. IMPORTANT Wait to direct sunlight or room light may separate from the drum unit. 104 Exposure to unpack a drum unit until you put the cartridge in the toner cartridge properly, or it off with cold... water at once. To avoid print quality problems, DO NOT touch the shaded parts shown in the printer. Note Make sure...
Users Manual - English
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h Close the front cover. i Make sure that the Drum LED is now off. 105 f Put the drum unit and toner cartridge assembly back in the printer. Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. Once all the LEDs light up.
h Close the front cover. i Make sure that the Drum LED is now off. 105 f Put the drum unit and toner cartridge assembly back in the printer. Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. Once all the LEDs light up.
Users Manual - English
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...Visit us at http://solutions.brother.com/. Identifying your problem First, check the following: The AC power cord is connected properly and the printer is turned on. All of the protective parts have been removed. The toner cartridge and drum unit are installed properly. ... The front and back covers are problems with the above checks, identify your problem with : 7 Print quality See Improving the print quality on page 129. Printout is blinking See LEDs (Light Emitting Diodes) on page...
...Visit us at http://solutions.brother.com/. Identifying your problem First, check the following: The AC power cord is connected properly and the printer is turned on. All of the protective parts have been removed. The toner cartridge and drum unit are installed properly. ... The front and back covers are problems with the above checks, identify your problem with : 7 Print quality See Improving the print quality on page 129. Printout is blinking See LEDs (Light Emitting Diodes) on page...
Users Manual - English
Page 134
h Open the front cover. Put the drum unit and toner cartridge assembly back in the printer. 7 i Put the paper tray firmly back in properly, the blue lock lever will lift automatically. If you hear it lock into the drum unit until you put the cartridge in the printer. Troubleshooting g Put the toner cartridge back into place. j Close the front cover. k Make sure that the Paper LED is off and then, the Status LED lights green. 124
h Open the front cover. Put the drum unit and toner cartridge assembly back in the printer. 7 i Put the paper tray firmly back in properly, the blue lock lever will lift automatically. If you hear it lock into the drum unit until you put the cartridge in the printer. Troubleshooting g Put the toner cartridge back into place. j Close the front cover. k Make sure that the Paper LED is off and then, the Status LED lights green. 124
Users Manual - English
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k Make sure that the Back Cover and Paper LED are off and then, the Status LED lights green. 128 g Fully close the front and back covers. h Pull the duplex tray completely out of the printer or the duplex tray. 7 j Put the duplex tray back in the printer (press firmly). Troubleshooting i Pull the jammed paper out of the printer. f Put the drum unit and toner cartridge assembly back in the printer.
k Make sure that the Back Cover and Paper LED are off and then, the Status LED lights green. 128 g Fully close the front and back covers. h Pull the duplex tray completely out of the printer or the duplex tray. 7 j Put the duplex tray back in the printer (press firmly). Troubleshooting i Pull the jammed paper out of the printer. f Put the drum unit and toner cartridge assembly back in the printer.
Users Manual - English
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... problem is too light, Toner Save Mode may be damaged. Faint Put in a new drum unit. See About paper on the following topics. See Replacing the toner cartridge on page 102. Make sure that you use paper that meets our specifications. See Replacing the drum unit on page 95...; Put in a new drum unit. See About paper on page 5. If the whole page is probably not the printer. Ghost Make sure that you are using. Put in the driver matches the type of paper you use paper that meets our specifications. Call Brother Customer Service. This section ...
... problem is too light, Toner Save Mode may be damaged. Faint Put in a new drum unit. See About paper on the following topics. See Replacing the toner cartridge on page 102. Make sure that you use paper that meets our specifications. See Replacing the drum unit on page 95...; Put in a new drum unit. See About paper on page 5. If the whole page is probably not the printer. Ghost Make sure that you are using. Put in the driver matches the type of paper you use paper that meets our specifications. Call Brother Customer Service. This section ...
Users Manual - English
Page 142
...wire cleaner is loaded properly in direct sunlight or room light, the unit may sometimes stick to the OPC drum surface. Clean the drum unit. See Cleaning the corona wire on page 6....wire inside the printer covering the scanner window. Put in a new drum unit. Black toner marks across the page Make sure that you use label sheets for laser printers, the glue from...Brother Customer Service. Make sure that meets our specifications. Page skewed If you use paper that a torn piece of the drum. If the unpacked drum unit is not inside the drum...
...wire cleaner is loaded properly in direct sunlight or room light, the unit may sometimes stick to the OPC drum surface. Clean the drum unit. See Cleaning the corona wire on page 6....wire inside the printer covering the scanner window. Put in a new drum unit. Black toner marks across the page Make sure that you use label sheets for laser printers, the glue from...Brother Customer Service. Make sure that meets our specifications. Page skewed If you use paper that a torn piece of the drum. If the unpacked drum unit is not inside the drum...
Users Manual - English
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...tab 44 Automatic duplex printing 29 Automatic Emulation Selection 74 Automatic Interface Selection 74 B Bar code control 150 Booklet printing 31 BRAdmin Light 72 BRAdmin Professional 3 72 Brother Numbers (USA/Canada 159 BRPrint Auditor 73 BR-Script 3 mode 73 BR-Script3 48, 64, 138 Buffer error 81 C Cancel...100, 113, 114 Cover open 80, 81 D Default settings 88 Dimensions 143 Download full 81 Driver Deployment Wizard 73 Drum end soon 79 Drum error 81 Drum unit 101 Duplex disabled 80 Duplex printing 25 E Emulation 140 Emulation modes 73 Envelopes 9, 20 EPSON FX-850 mode ...
...tab 44 Automatic duplex printing 29 Automatic Emulation Selection 74 Automatic Interface Selection 74 B Bar code control 150 Booklet printing 31 BRAdmin Light 72 BRAdmin Professional 3 72 Brother Numbers (USA/Canada 159 BRPrint Auditor 73 BR-Script 3 mode 73 BR-Script3 48, 64, 138 Buffer error 81 C Cancel...100, 113, 114 Cover open 80, 81 D Default settings 88 Dimensions 143 Download full 81 Driver Deployment Wizard 73 Drum end soon 79 Drum error 81 Drum unit 101 Duplex disabled 80 Duplex printing 25 E Emulation 140 Emulation modes 73 Envelopes 9, 20 EPSON FX-850 mode ...