Users Manual - English
Page 9
...printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...113 7 Troubleshooting 115 Identifying your problem ...115 Error messages in the Status Monitor 116 Error message printout ...118 Paper handling ...119 Paper jams... and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other ...
...printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...113 7 Troubleshooting 115 Identifying your problem ...115 Error messages in the Status Monitor 116 Error message printout ...118 Paper handling ...119 Paper jams... and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other ...
Users Manual - English
Page 18
... you use acidic or alkaline paper. Use long-grain paper. Use paper with this printer, see Important information for choosing your printer. Do not use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance. IMPORTANT DO NOT use paper that is not recommended, a paper jam or misfeed may occur in...
... you use acidic or alkaline paper. Use long-grain paper. Use paper with this printer, see Important information for choosing your printer. Do not use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance. IMPORTANT DO NOT use paper that is not recommended, a paper jam or misfeed may occur in...
Users Manual - English
Page 25
Macintosh printer driver 1 Printing Methods 2 3 g Send the print data to curl. 15 Stacking the printed transparencies may cause a paper jam or the transparency to the printer. IMPORTANT When printing on transparencies, remove each transparency at once after printing.
Macintosh printer driver 1 Printing Methods 2 3 g Send the print data to curl. 15 Stacking the printed transparencies may cause a paper jam or the transparency to the printer. IMPORTANT When printing on transparencies, remove each transparency at once after printing.
Users Manual - English
Page 29
Macintosh printer driver 1 Printing Methods 2 3 g Send the print data to curl. 19 IMPORTANT When printing on transparencies, remove each transparency at once after printing. Stacking the printed transparencies may cause a paper jam or the transparency to the printer.
Macintosh printer driver 1 Printing Methods 2 3 g Send the print data to curl. 19 IMPORTANT When printing on transparencies, remove each transparency at once after printing. Stacking the printed transparencies may cause a paper jam or the transparency to the printer.
Users Manual - English
Page 34
... original position. If it gently into the tray. • Make sure that the paper is not, the paper may cause the paper to jam or curl. • If envelopes get smudged during printing set the Media Type to Thick Paper or Thicker Paper to increase the fixing temperature. • If envelopes are creased after they are... two gray levers which are creased after printing. Put a new DL size double-flap envelope in the MP tray with the longest edge of the paper) in first and push it is straight and in the proper position in the MP tray. Stacking the sheets or envelopes may not be fed...
... original position. If it gently into the tray. • Make sure that the paper is not, the paper may cause the paper to jam or curl. • If envelopes get smudged during printing set the Media Type to Thick Paper or Thicker Paper to increase the fixing temperature. • If envelopes are creased after they are... two gray levers which are creased after printing. Put a new DL size double-flap envelope in the MP tray with the longest edge of the paper) in first and push it is straight and in the proper position in the MP tray. Stacking the sheets or envelopes may not be fed...
Users Manual - English
Page 35
... 62. Printing Methods Duplex printing 2 The supplied printer drivers for printing on page 120. The screens on your operating system. • Use A4, Letter, Legal or Folio size paper when you have a print quality problem, see Paper jams and how to be Tray1. button, the Duplex... Settings will appear. b Click the Duplex Settings... Manual duplex printing 2 The BR-Script printer driver (PostScript® 3™ emulation) does ...
... 62. Printing Methods Duplex printing 2 The supplied printer drivers for printing on page 120. The screens on your operating system. • Use A4, Letter, Legal or Folio size paper when you have a print quality problem, see Paper jams and how to be Tray1. button, the Duplex... Settings will appear. b Click the Duplex Settings... Manual duplex printing 2 The BR-Script printer driver (PostScript® 3™ emulation) does ...
Users Manual - English
Page 37
c Choose Manual Duplex from the Basic tab choose the Paper Source to be printed on first facing up. d Put the paper in the MP tray, you will have to straighten them, or you may get paper jams. 2 a In the printer driver choose the Basic tab, and choose the Duplex printing mode from the Duplex... / Booklet setting, and then from Duplex Mode settings, and click OK on one side of the paper first. 27 Printing Methods Manual duplex printing ...
c Choose Manual Duplex from the Basic tab choose the Paper Source to be printed on first facing up. d Put the paper in the MP tray, you will have to straighten them, or you may get paper jams. 2 a In the printer driver choose the Basic tab, and choose the Duplex printing mode from the Duplex... / Booklet setting, and then from Duplex Mode settings, and click OK on one side of the paper first. 27 Printing Methods Manual duplex printing ...
Users Manual - English
Page 86
... low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The Paper LED indicates when the printer is in this chapter. The LED is blinking. 76 LED is off. or or or or LED is on the... printer status. 6) Job Cancel button 1 Job Cancel / ALL Job Cancel 7) Go button Wake-up / Error recovery / Form feed / Reprint The LED indications shown in the table below are used in the illustrations in one of the following states: No paper / Paper jam / Cover open 5) Status LED The Status...
... low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The Paper LED indicates when the printer is in this chapter. The LED is blinking. 76 LED is off. or or or or LED is on the... printer status. 6) Job Cancel button 1 Job Cancel / ALL Job Cancel 7) Go button Wake-up / Error recovery / Form feed / Reprint The LED indications shown in the table below are used in the illustrations in one of the following states: No paper / Paper jam / Cover open 5) Status LED The Status...
Users Manual - English
Page 90
...back cover of the printer and put the duplex tray back in the current driver setting. See Paper jams and how to clear them on page 120. Incorrect paper size for 0.5 seconds. 80 Paper jam Clear the paper jam. Size mismatch Put the same size paper in the paper tray or MP ...tray that you want to clear them on page 120. LED Control Panel Printer status No tray The paper tray was not detected, ...
...back cover of the printer and put the duplex tray back in the current driver setting. See Paper jams and how to clear them on page 120. Incorrect paper size for 0.5 seconds. 80 Paper jam Clear the paper jam. Size mismatch Put the same size paper in the paper tray or MP ...tray that you want to clear them on page 120. LED Control Panel Printer status No tray The paper tray was not detected, ...
Users Manual - English
Page 125
...page 137. Visit us at http://solutions.brother.com/. If you did not solve your problem and then go to the correct printer port. 7 7 7 Printer does not print: 7 If you need additional help, the Brother Solutions Center offers the latest FAQs and... troubleshooting tips. Pages are printed, but there are fully closed. Paper is inserted properly in the Status Monitor on page 116. Paper handling See Paper handling on page 119 and Paper jams...
...page 137. Visit us at http://solutions.brother.com/. If you did not solve your problem and then go to the correct printer port. 7 7 7 Printer does not print: 7 If you need additional help, the Brother Solutions Center offers the latest FAQs and... troubleshooting tips. Pages are printed, but there are fully closed. Paper is inserted properly in the Status Monitor on page 116. Paper handling See Paper handling on page 119 and Paper jams...
Users Manual - English
Page 126
... print the remaining data in the printer memory. Incorrect paper size for automatic duplex printing is A4, Letter, Legal or Folio. Set the correct paper that you want to delete the remaining data in the printer memory. Jam Tray 2 Jam Tray 3 Jam Inside Jam Rear Jam Duplex Memory Full Press... Go to replace the current one. No Toner Add more memory. The paper size you can use , or load the same size paper that you want to use...
... print the remaining data in the printer memory. Incorrect paper size for automatic duplex printing is A4, Letter, Legal or Folio. Set the correct paper that you want to delete the remaining data in the printer memory. Jam Tray 2 Jam Tray 3 Jam Inside Jam Rear Jam Duplex Memory Full Press... Go to replace the current one. No Toner Add more memory. The paper size you can use , or load the same size paper that you want to use...
Users Manual - English
Page 129
...your application manual.) A paper jam has occurred. Clear the jammed paper. (See Paper jams and how to clear them on the size of paper in the paper tray, make sure that you are using . Sometimes it is helpful to print on page 120.) The printer does not print. ... meets Brother recommended paper specifications. (See About paper on page 111. Troubleshooting Paper handling 7 First, make sure it is straight. it , before printing. If the paper is curled, flatten it creases. The printer does not feed paper Fan the paper well and put it back in the paper tray....
...your application manual.) A paper jam has occurred. Clear the jammed paper. (See Paper jams and how to clear them on the size of paper in the paper tray, make sure that you are using . Sometimes it is helpful to print on page 120.) The printer does not print. ... meets Brother recommended paper specifications. (See About paper on page 111. Troubleshooting Paper handling 7 First, make sure it is straight. it , before printing. If the paper is curled, flatten it creases. The printer does not feed paper Fan the paper well and put it back in the paper tray....
Users Manual - English
Page 130
...(back output tray) of the printer will resume printing automatically. If the printer does not start printing, check that all the remaining jammed paper has been removed from the printer. To prevent injury, when you have just used the printer, some internal parts of the printer, DO NOT touch the shaded ...parts shown in the illustration. If you do this, you can install the paper tray, and then close...
...(back output tray) of the printer will resume printing automatically. If the printer does not start printing, check that all the remaining jammed paper has been removed from the printer. To prevent injury, when you have just used the printer, some internal parts of the printer, DO NOT touch the shaded ...parts shown in the illustration. If you do this, you can install the paper tray, and then close...
Users Manual - English
Page 131
.... a Open the front cover. 7 b Slowly take out the drum unit and toner cartridge assembly. Troubleshooting Note • Always remove all paper from feeding through the printer at one time and prevents paper jams. • Please confirm that you have not installed a drum unit or have installed both a toner cartridge and a drum unit in your...
.... a Open the front cover. 7 b Slowly take out the drum unit and toner cartridge assembly. Troubleshooting Note • Always remove all paper from feeding through the printer at one time and prevents paper jams. • Please confirm that you have not installed a drum unit or have installed both a toner cartridge and a drum unit in your...
Users Manual - English
Page 135
If you do this, you open the front cover or back cover (back output tray) of the printer will flash the Back Cover and Paper LED as shown below. Troubleshooting Jam Rear / Duplex 7 If a paper jam occurs behind the back cover (back output tray) or inside the duplex tray, the printer will be extremely hot. CAUTION 7 After you have just used the printer, some internal parts of the printer, DO NOT touch the shaded parts shown in the illustration. To prevent injury, when you may get burned. 125
If you do this, you open the front cover or back cover (back output tray) of the printer will flash the Back Cover and Paper LED as shown below. Troubleshooting Jam Rear / Duplex 7 If a paper jam occurs behind the back cover (back output tray) or inside the duplex tray, the printer will be extremely hot. CAUTION 7 After you have just used the printer, some internal parts of the printer, DO NOT touch the shaded parts shown in the illustration. To prevent injury, when you may get burned. 125
Users Manual - English
Page 155
... the printer. Long grain paper fibers run perpendicular to distinguish acid paper from neutral paper. 145 We recommend that you use paper that weighs 75 to 90 g/m2 (20 to see whether it is suitable for laser printers. Though modern paper manufacture methods started with this printer. However... grain paper for this printer. Acid paper and neutralized paper 0 Paper can use varies in general use an acid paper check pen to the long edge of the paper. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the printer. (See Recommended paper on ...
... the printer. Long grain paper fibers run perpendicular to distinguish acid paper from neutral paper. 145 We recommend that you use paper that weighs 75 to 90 g/m2 (20 to see whether it is suitable for laser printers. Though modern paper manufacture methods started with this printer. However... grain paper for this printer. Acid paper and neutralized paper 0 Paper can use varies in general use an acid paper check pen to the long edge of the paper. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the printer. (See Recommended paper on ...
Users Manual - English
Page 171
... Automatic duplex printing 29 Automatic Emulation Selection 74 Automatic Interface Selection 74 B Bar code control 150 Booklet printing 31 BRAdmin Light 72 BRAdmin Professional 3 72 Brother Numbers (USA/Canada 159 BRPrint Auditor 73 BR-Script 3 mode 73 BR-Script3 48, 64, 138 Buffer error 81 C Cancel 84 Cartridge error 78 ... specifications 142 D Media type 6 Memory 90, 140 Memory full 81 Multi-purpose tray 16, 27 N Network 72 Network connectivity 140 Network default settings 88 No paper 79 No tray 80 O OPC drum 131 P Paper 6, 145 Paper handling 141 Paper jams 80 161
... Automatic duplex printing 29 Automatic Emulation Selection 74 Automatic Interface Selection 74 B Bar code control 150 Booklet printing 31 BRAdmin Light 72 BRAdmin Professional 3 72 Brother Numbers (USA/Canada 159 BRPrint Auditor 73 BR-Script 3 mode 73 BR-Script3 48, 64, 138 Buffer error 81 C Cancel 84 Cartridge error 78 ... specifications 142 D Media type 6 Memory 90, 140 Memory full 81 Multi-purpose tray 16, 27 N Network 72 Network connectivity 140 Network default settings 88 No paper 79 No tray 80 O OPC drum 131 P Paper 6, 145 Paper handling 141 Paper jams 80 161
Quick Setup Guide - English
Page 4
...tray. Make sure that the paper is completely inserted into the printer. 1 4 3 Load paper in the printer. c Fan the stack of the printer. d Put paper in some regions.)1 IMPORTANT Make sure the paper guides touch the sides of the paper tray. (Legal or Folio size paper are not available in the tray...Legal or Folio size paper, press the release button a in the bottom of the paper tray and then pull out the back of the paper so it is below the maximum paper mark a. b While pressing the blue paper-guide release lever a, slide the paper guides to avoid paper jams and misfeeds.
...tray. Make sure that the paper is completely inserted into the printer. 1 4 3 Load paper in the printer. c Fan the stack of the printer. d Put paper in some regions.)1 IMPORTANT Make sure the paper guides touch the sides of the paper tray. (Legal or Folio size paper are not available in the tray...Legal or Folio size paper, press the release button a in the bottom of the paper tray and then pull out the back of the paper so it is below the maximum paper mark a. b While pressing the blue paper-guide release lever a, slide the paper guides to avoid paper jams and misfeeds.
Quick Setup Guide - English
Page 32
...end of its life or the corona wire needs cleaning. 5 d Paper LED The Paper LED indicates when the paper tray is empty or there is a paper jam. 6 e Status LED The Status LED will be on/blink or change color depending on the printer status. 7 f Job Cancel button Stops and Cancels the print ... CD-ROM. 32 g Go button Wake-up / Error recovery / Form feed / Reprint For the details of the control panel, see chapter 4 of the printer. 2 b Toner LED 3 The Toner LED indicates when the toner is low or requires replacement. Other Information Control panel a Back Cover LED 1 The Back...
...end of its life or the corona wire needs cleaning. 5 d Paper LED The Paper LED indicates when the paper tray is empty or there is a paper jam. 6 e Status LED The Status LED will be on/blink or change color depending on the printer status. 7 f Job Cancel button Stops and Cancels the print ... CD-ROM. 32 g Go button Wake-up / Error recovery / Form feed / Reprint For the details of the control panel, see chapter 4 of the printer. 2 b Toner LED 3 The Toner LED indicates when the toner is low or requires replacement. Other Information Control panel a Back Cover LED 1 The Back...
Quick Setup Guide - English
Page 33
... Green Chapter6 Red Chapter6 Green Chapter6 Green Chapter6 Red Chapter4 Printer LED Front cover open Fuser cover Paper jam / open 2/ Incorrect paper Duplex disabled size 2 Back Cover Toner Yellow Drum Paper Status User's Guide Red Chapter7 Red Chapter7 Yellow Red Chapter7 No paper Yellow Red Chapter7 Paper jam (Back cover or Duplex tray) 2 Service call 2 Yellow Yellow Yellow...
... Green Chapter6 Red Chapter6 Green Chapter6 Green Chapter6 Red Chapter4 Printer LED Front cover open Fuser cover Paper jam / open 2/ Incorrect paper Duplex disabled size 2 Back Cover Toner Yellow Drum Paper Status User's Guide Red Chapter7 Red Chapter7 Yellow Red Chapter7 No paper Yellow Red Chapter7 Paper jam (Back cover or Duplex tray) 2 Service call 2 Yellow Yellow Yellow...