Quick Start Guide
Page 7
...9600 baud, 8 data bits, no parity bits, and 1 stop bit. Note If it is installed on your router, you want to use the Cisco IOS command line interface (CLI), you can use Security Device Manager, a web-based configuration tool, to configure your PC. If you can access the IOS CLI. Figure... 5 Connecting the Console Cable to the Router TD RD LP AL CD 65528 MCioscdoel1721 SEE MANUAL BEFORE ...
...9600 baud, 8 data bits, no parity bits, and 1 stop bit. Note If it is installed on your router, you want to use the Cisco IOS command line interface (CLI), you can use Security Device Manager, a web-based configuration tool, to configure your PC. If you can access the IOS CLI. Figure... 5 Connecting the Console Cable to the Router TD RD LP AL CD 65528 MCioscdoel1721 SEE MANUAL BEFORE ...
Quick Start Guide
Page 11
The CPI tool offers three search options: by tree view; Cisco Technical Support Website The Cisco Technical Support Website provides online documents and tools for which your production network is the fastest way to help keep your business operations running smoothly. Search results show command output. Locate the serial number label on your product...
The CPI tool offers three search options: by tree view; Cisco Technical Support Website The Cisco Technical Support Website provides online documents and tools for which your production network is the fastest way to help keep your business operations running smoothly. Search results show command output. Locate the serial number label on your product...
Hardware Installation Guide
Page 5
... Warnings xiii Commands xvi Obtaining Documentation xvi Cisco.com xvii Documentation DVD xvii Ordering Documentation xvii Documentation Feedback xviii Cisco Product Security Overview xviii Reporting Security Problems in Cisco Products xix Obtaining Technical Assistance xix Cisco Technical Support Website xx Submitting a Service Request xx Definitions of Service Request Severity xxi Obtaining Additional Publications and Information xxii Cisco 1721 Router Overview...
... Warnings xiii Commands xvi Obtaining Documentation xvi Cisco.com xvii Documentation DVD xvii Ordering Documentation xvii Documentation Feedback xviii Cisco Product Security Overview xviii Reporting Security Problems in Cisco Products xix Obtaining Technical Assistance xix Cisco Technical Support Website xx Submitting a Service Request xx Definitions of Service Request Severity xxi Obtaining Additional Publications and Information xxii Cisco 1721 Router Overview...
Hardware Installation Guide
Page 10
... to install and configure the WICs that are supported by the Cisco 1721 router. • Cisco IOS command reference and configuration guides provide complete information about all Cisco IOS CLI commands and how to order and configure ISDN line so that it will operate with a Cisco 1700 Series router. Cisco 1721 Router Hardware Installation Guide xii 78-13834-02 Related Documentation The...
... to install and configure the WICs that are supported by the Cisco 1721 router. • Cisco IOS command reference and configuration guides provide complete information about all Cisco IOS CLI commands and how to order and configure ISDN line so that it will operate with a Cisco 1700 Series router. Cisco 1721 Router Hardware Installation Guide xii 78-13834-02 Related Documentation The...
Hardware Installation Guide
Page 14
...in braces separated by you press the D key. You must enter. Default responses to obtain technical information from Cisco Systems. Cisco 1721 Router Hardware Installation Guide xvi 78-13834-02 Cisco also provides several ways to obtain technical assistance and other technical resources. Represent the key labeled Control. Keywords or... in this document. For example, when you read ^D or Ctrl-D, you should hold down the Control key while you . Table 1 Command Syntax Guide Convention boldface italic [] {x | x | x} ^ or Ctrl screen font boldface screen font [] Description...
...in braces separated by you press the D key. You must enter. Default responses to obtain technical information from Cisco Systems. Cisco 1721 Router Hardware Installation Guide xvi 78-13834-02 Cisco also provides several ways to obtain technical assistance and other technical resources. Represent the key labeled Control. Keywords or... in this document. For example, when you read ^D or Ctrl-D, you should hold down the Control key while you . Table 1 Command Syntax Guide Convention boldface italic [] {x | x | x} ^ or Ctrl screen font boldface screen font [] Description...
Hardware Installation Guide
Page 18
... or for which your situation, the TAC Service Request Tool provides recommended solutions. Search results show command output. If you have a valid service contract but do Note Use the Cisco Product Identification (CPI) tool to open S3 and S4 service requests. (S3 and S4 service ... way to locate your product serial number before placing a service call. You can register at this URL: http://www.cisco.com/techsupport/servicerequest Cisco 1721 Router Hardware Installation Guide xx 78-13834-02 If your issue is not resolved using the recommended resources, your service request is...
... or for which your situation, the TAC Service Request Tool provides recommended solutions. Search results show command output. If you have a valid service contract but do Note Use the Cisco Product Identification (CPI) tool to open S3 and S4 service requests. (S3 and S4 service ... way to locate your product serial number before placing a service call. You can register at this URL: http://www.cisco.com/techsupport/servicerequest Cisco 1721 Router Hardware Installation Guide xx 78-13834-02 If your issue is not resolved using the recommended resources, your service request is...
Hardware Installation Guide
Page 30
...; Dynamic random-access memory (DRAM)-This is turned off, this router. 1721# show version command to view the amount of DRAM, NVRAM, and Flash memory stored in your router. Router Memory Chapter 1 Cisco 1721 Router Overview Types of Memory The Cisco 1721 router has the following example of the show version command output displays the amount of memory in this backup copy...
...; Dynamic random-access memory (DRAM)-This is turned off, this router. 1721# show version command to view the amount of DRAM, NVRAM, and Flash memory stored in your router. Router Memory Chapter 1 Cisco 1721 Router Overview Types of Memory The Cisco 1721 router has the following example of the show version command output displays the amount of memory in this backup copy...
Hardware Installation Guide
Page 42
... is installed and recognized by using the Cisco IOS command-line interface, you must connect the router console port to the local Ethernet LAN through the 10/100 ETHERNET port. • MOD OK (back panel)-On when the VPN hardware encryption module is loaded and functional....• Connecting a PC • Connecting a Modem • Wall-Mounting • Stacking the Router • Unstacking the Router Connecting a PC If you are included with the router. 2-10 Cisco 1721 Router Hardware Installation Guide 78-13834-02 Blinking means that you might or might not use, depending on your...
... is installed and recognized by using the Cisco IOS command-line interface, you must connect the router console port to the local Ethernet LAN through the 10/100 ETHERNET port. • MOD OK (back panel)-On when the VPN hardware encryption module is loaded and functional....• Connecting a PC • Connecting a Modem • Wall-Mounting • Stacking the Router • Unstacking the Router Connecting a PC If you are included with the router. 2-10 Cisco 1721 Router Hardware Installation Guide 78-13834-02 Blinking means that you might or might not use, depending on your...
Hardware Installation Guide
Page 51
...; Brief description of the problem • Brief description of the steps you might encounter with the Cisco 1721 router or to isolate the problem • Output from the show tech-support command 78-13834-02 Cisco 1721 Router Hardware Installation Guide 3-1 This appendix contains the following information ready: • Chassis type and serial number • Maintenance agreement...
...; Brief description of the problem • Brief description of the steps you might encounter with the Cisco 1721 router or to isolate the problem • Output from the show tech-support command 78-13834-02 Cisco 1721 Router Hardware Installation Guide 3-1 This appendix contains the following information ready: • Chassis type and serial number • Maintenance agreement...
Hardware Installation Guide
Page 53
... (fc1) TAC Support: http://www.cisco.com/tac Copyright (c) 1986-2002 by cisco Systems, Inc. X.25 software, Version 3.0.0. 1 Ethernet/IEEE 802.3 interface(s) 1 FastEthernet/IEEE 802.3 interface(s) 2 Serial network interface(s) 1 Virtual Private Network (VPN) Modules(s) 32K bytes of non-volatile... memory. Processor board ID VEN0539000D (3033334544), with 36864K/12288K bytes of this example output): Router> show version command to ROM by reload Running default software cisco 1721 (MPC860P) processor (revision 0x101) with hardware revision 0000 MPC860P processor: part number 5, mask 2...
... (fc1) TAC Support: http://www.cisco.com/tac Copyright (c) 1986-2002 by cisco Systems, Inc. X.25 software, Version 3.0.0. 1 Ethernet/IEEE 802.3 interface(s) 1 FastEthernet/IEEE 802.3 interface(s) 2 Serial network interface(s) 1 Virtual Private Network (VPN) Modules(s) 32K bytes of non-volatile... memory. Processor board ID VEN0539000D (3033334544), with 36864K/12288K bytes of this example output): Router> show version command to ROM by reload Running default software cisco 1721 (MPC860P) processor (revision 0x101) with hardware revision 0000 MPC860P processor: part number 5, mask 2...
Hardware Installation Guide
Page 54
... register: rommon 2> confreg 0x142 Initialize the router by entering the reset command: rommon 2> reset The router resets, and the configuration register is set to 0x142. If your keyboard does not have a key labeled Break. The router boots the system image in response to the... --- Step 2 Step 3 Step 4 Step 5 Step 6 Send a break. Enter no in Flash memory and displays the following prompt appears: Router> Cisco 1721 Router Hardware Installation Guide 3-4 78-13834-02 To send a break in Windows HyperTerminal, enter Ctrl-Break. The terminal displays the ROM monitor prompt.
... register: rommon 2> confreg 0x142 Initialize the router by entering the reset command: rommon 2> reset The router resets, and the configuration register is set to 0x142. If your keyboard does not have a key labeled Break. The router boots the system image in response to the... --- Step 2 Step 3 Step 4 Step 5 Step 6 Send a break. Enter no in Flash memory and displays the following prompt appears: Router> Cisco 1721 Router Hardware Installation Guide 3-4 78-13834-02 To send a break in Windows HyperTerminal, enter Ctrl-Break. The terminal displays the ROM monitor prompt.
Hardware Installation Guide
Page 55
... prompt changes to the privileged EXEC prompt: Router# Enter the show startup-config command to display an enable password in the configuration file: Router# show startup-config command output. Write down the password and keep the record secure. If you are using a secret enable ...complete the password recovery process by performing the steps in the "Resetting the Password" section, which follows. 78-13834-02 Cisco 1721 Router Hardware Installation Guide 3-5 Complete the password recovery process by performing the steps in the startup configuration. Configuration changes can be no...
... prompt changes to the privileged EXEC prompt: Router# Enter the show startup-config command to display an enable password in the configuration file: Router# show startup-config command output. Write down the password and keep the record secure. If you are using a secret enable ...complete the password recovery process by performing the steps in the "Resetting the Password" section, which follows. 78-13834-02 Cisco 1721 Router Hardware Installation Guide 3-5 Complete the password recovery process by performing the steps in the startup configuration. Configuration changes can be no...
Hardware Installation Guide
Page 56
... that you have recovered an enable password: Step 1 Step 2 Enter the configure terminal command to exit configuration mode. Cisco 1721 Router Hardware Installation Guide 3-6 78-13834-02 Router(config)# Ctrl-Z Save your configuration changes: Router# copy running-config startup-config Reboot the router, and enter the enable secret password. Resetting the Configuration Register Value Follow these steps...
... that you have recovered an enable password: Step 1 Step 2 Enter the configure terminal command to exit configuration mode. Cisco 1721 Router Hardware Installation Guide 3-6 78-13834-02 Router(config)# Ctrl-Z Save your configuration changes: Router# copy running-config startup-config Reboot the router, and enter the enable secret password. Resetting the Configuration Register Value Follow these steps...
Hardware Installation Guide
Page 58
... problems that could occur with a card. Troubleshooting WICs and Cables Use the show diag command to help determine problems with WAN interface cards (WICs) and the possible causes of these problems. Cisco 1721 Router Hardware Installation Guide 3-8 78-13834-02 The router DRAM has failed. Problem Solving Chapter 3 Troubleshooting Table 3-1 OK LED Blinking Patterns Number...
... problems that could occur with a card. Troubleshooting WICs and Cables Use the show diag command to help determine problems with WAN interface cards (WICs) and the possible causes of these problems. Cisco 1721 Router Hardware Installation Guide 3-8 78-13834-02 The router DRAM has failed. Problem Solving Chapter 3 Troubleshooting Table 3-1 OK LED Blinking Patterns Number...
Hardware Installation Guide
Page 59
... 0x30: 70 00 00 00 98 01 23 01 FF FF FF FF FF FF FF FF 78-13834-02 Cisco 1721 Router Hardware Installation Guide 3-9 The Cisco WAN Interface Cards Hardware Installation Guide lists the software requirements for each card. • Make sure that the... 3 Troubleshooting Problem Solving Table 3-2 Troubleshooting WICs Symptom Router does not recognize WIC. See the "Installing WICs" section in the "Installation" chapter of this guide. • Use the show diag command to display information about the card: Router# show diag Slot 0: C1721 1FE Mainboard port adapter, 4 ports Port ...
... 0x30: 70 00 00 00 98 01 23 01 FF FF FF FF FF FF FF FF 78-13834-02 Cisco 1721 Router Hardware Installation Guide 3-9 The Cisco WAN Interface Cards Hardware Installation Guide lists the software requirements for each card. • Make sure that the... 3 Troubleshooting Problem Solving Table 3-2 Troubleshooting WICs Symptom Router does not recognize WIC. See the "Installing WICs" section in the "Installation" chapter of this guide. • Use the show diag command to display information about the card: Router# show diag Slot 0: C1721 1FE Mainboard port adapter, 4 ports Port ...
Hardware Installation Guide
Page 61
.... • If the front panel PWR LED is off . Two commands are useful for the router. Chapter 3 Troubleshooting Problem Solving Table 3-3 Troubleshooting the Power System Symptom Possible Cause(s) Router shuts down after being on a short time. • Make sure ...area in which the router is installed meets the environmental site requirements in Appendix A, "Technical Specifications," in the router: Router# clear interface bri0 Router# clear interface bri1 78-13834-02 Cisco 1721 Router Hardware Installation Guide 3-11 LEDs remain off , and the router does not pass console...
.... • If the front panel PWR LED is off . Two commands are useful for the router. Chapter 3 Troubleshooting Problem Solving Table 3-3 Troubleshooting the Power System Symptom Possible Cause(s) Router shuts down after being on a short time. • Make sure ...area in which the router is installed meets the environmental site requirements in Appendix A, "Technical Specifications," in the router: Router# clear interface bri0 Router# clear interface bri1 78-13834-02 Cisco 1721 Router Hardware Installation Guide 3-11 LEDs remain off , and the router does not pass console...
Hardware Installation Guide
Page 62
Check with your ISDN service provider. 3-12 Cisco 1721 Router Hardware Installation Guide 78-13834-02 Contact your Cisco reseller. • If the cables are properly connected, the ISDN line might be malfunctioning. the card is off . • Is the OK LED on? • ... NT-1 LED is not on, the NT1 might be malfunctioning. • If the OK LED is not on, the router might be malfunctioning. Check with an ISDN U WIC, use the clear controller command to terminate any active ISDN calls, to reset the ISDN BRI interface, and to the card ISDN U port? Possible...
Check with your ISDN service provider. 3-12 Cisco 1721 Router Hardware Installation Guide 78-13834-02 Contact your Cisco reseller. • If the cables are properly connected, the ISDN line might be malfunctioning. the card is off . • Is the OK LED on? • ... NT-1 LED is not on, the NT1 might be malfunctioning. • If the OK LED is not on, the router might be malfunctioning. Check with an ISDN U WIC, use the clear controller command to terminate any active ISDN calls, to reset the ISDN BRI interface, and to the card ISDN U port? Possible...
Hardware Installation Guide
Page 80
... BRI supports a variety of service provider switches. Table D-1 lists, by geographic area, the ISDN switch types supported by the Cisco 1721 Router Switch Type Australia TS013 switches Europe German 1TR6 switches Norway NET3 switches (phase 1) NET3 ISDN switches (UK and others) VN2 ISDN... basic-1tr6 basic-nwnet3 basic-net3 vn2 vn3 ntt basic-5ess basic-dms100 basic-ni Cisco 1721 Router Hardware Installation Guide D-2 78-13834-02 Table D-1 ISDN Switch Types Supported by a Cisco 1721 router ISDN BRI interface. Use the isdn switch-type command followed by the corresponding keyword.
... BRI supports a variety of service provider switches. Table D-1 lists, by geographic area, the ISDN switch types supported by the Cisco 1721 Router Switch Type Australia TS013 switches Europe German 1TR6 switches Norway NET3 switches (phase 1) NET3 ISDN switches (UK and others) VN2 ISDN... basic-1tr6 basic-nwnet3 basic-net3 vn2 vn3 ntt basic-5ess basic-dms100 basic-ni Cisco 1721 Router Hardware Installation Guide D-2 78-13834-02 Table D-1 ISDN Switch Types Supported by a Cisco 1721 router ISDN BRI interface. Use the isdn switch-type command followed by the corresponding keyword.
Hardware Installation Guide
Page 84
...command to define the SPID and the LDN on Demand and Dial Backup Snapshot Routing You can configure snapshot routing for a specified period of time, even though routing updates are not exchanged while the ISDN line is on configuring ISDN for Cisco 1700 routers, refer to the Cisco 1700 Router... Software Configuration Guide. See the chapter "Configuring DDR" in the Dial Solutions Configuration Guide, which is down the ISDN line. Cisco 1721 Router Hardware Installation Guide D-6 78-13834-02 If the router is configured ...
...command to define the SPID and the LDN on Demand and Dial Backup Snapshot Routing You can configure snapshot routing for a specified period of time, even though routing updates are not exchanged while the ISDN line is on configuring ISDN for Cisco 1700 routers, refer to the Cisco 1700 Router... Software Configuration Guide. See the chapter "Configuring DDR" in the Dial Solutions Configuration Guide, which is down the ISDN line. Cisco 1721 Router Hardware Installation Guide D-6 78-13834-02 If the router is configured ...
Hardware Installation Guide
Page 87
...-13834-02 INDEX description 1-5 illustration 1-4 break, sending to router 3-4 BRI See ISDN BRI C cables console B-3 Ethernet pinout B-1 included with router 1-9 requirements for Ethernet networks B-2 serial 1-10 caller ID See calling-line identification calling-line identification D-1 caution, definition xiii chassis closing C-9 dimensions A-1 opening C-2 Cisco reseller, contacting 3-1 closing chassis C-9 command conventions xvi Cisco 1721 Router Hardware Installation Guide IN-1
...-13834-02 INDEX description 1-5 illustration 1-4 break, sending to router 3-4 BRI See ISDN BRI C cables console B-3 Ethernet pinout B-1 included with router 1-9 requirements for Ethernet networks B-2 serial 1-10 caller ID See calling-line identification calling-line identification D-1 caution, definition xiii chassis closing C-9 dimensions A-1 opening C-2 Cisco reseller, contacting 3-1 closing chassis C-9 command conventions xvi Cisco 1721 Router Hardware Installation Guide IN-1