Administration Guide
Page 5
... Security Problems in Cisco Products 18 Obtaining Technical Assistance 19 Cisco Technical Support Website 19 Submitting a Service Request 20 Definitions of Service Request Severity 21 Obtaining Additional Publications and Information 21 Document Conventions 22 An Overview of the Cisco Wireless IP Phone 7920 1 Understanding the Cisco Wireless IP Phone 7920 1 Features Supported on the Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 4 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and...
... Security Problems in Cisco Products 18 Obtaining Technical Assistance 19 Cisco Technical Support Website 19 Submitting a Service Request 20 Definitions of Service Request Severity 21 Obtaining Additional Publications and Information 21 Document Conventions 22 An Overview of the Cisco Wireless IP Phone 7920 1 Understanding the Cisco Wireless IP Phone 7920 1 Features Supported on the Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 4 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and...
Administration Guide
Page 6
... Interacting with Cisco CallManager 17 Phone Configuration Files and Profile Files 17 Interacting with the DHCP Server 18 Wireless Network and Access Point Configuration 19 Understanding the Phone Startup Process 21 Setting Up Cisco Wireless IP Phones 1 Preparing to Install the Cisco Wireless IP Phone 7920 1 Network Requirements 2 Phone Configuration Tasks 2 Configuring IP Phones in Cisco CallManager 6 Adding Phones to the Cisco CallManager Database 7 Adding Phones with Auto-Registration 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release...
... Interacting with Cisco CallManager 17 Phone Configuration Files and Profile Files 17 Interacting with the DHCP Server 18 Wireless Network and Access Point Configuration 19 Understanding the Phone Startup Process 21 Setting Up Cisco Wireless IP Phones 1 Preparing to Install the Cisco Wireless IP Phone 7920 1 Network Requirements 2 Phone Configuration Tasks 2 Configuring IP Phones in Cisco CallManager 6 Adding Phones to the Cisco CallManager Database 7 Adding Phones with Auto-Registration 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release...
Administration Guide
Page 7
... R Using the Cisco 7920 Configuration Utility 1 How to Install the Cisco 7920 Configuration Utility 1 System Requirements 2 Installing the Cisco 7920 Configuration Utility 3 Uninstalling the Cisco 7920 Configuration Utility 4 How to Use the Cisco 7920 Configuration Utility 4 Cisco 7920 Configuration Utility Overview 4 Connecting the Cisco 7920 Configuration Utility to a Phone 5 Activating the USB Port on the Phone 5 Connecting to the Cisco Wireless IP Phone 5 Overview of the Application Windows 6 Current Phone Settings Window 7 Connection Status Bar Information 8 Cisco Wireless IP Phone 7920...
... R Using the Cisco 7920 Configuration Utility 1 How to Install the Cisco 7920 Configuration Utility 1 System Requirements 2 Installing the Cisco 7920 Configuration Utility 3 Uninstalling the Cisco 7920 Configuration Utility 4 How to Use the Cisco 7920 Configuration Utility 4 Cisco 7920 Configuration Utility Overview 4 Connecting the Cisco 7920 Configuration Utility to a Phone 5 Activating the USB Port on the Phone 5 Connecting to the Cisco Wireless IP Phone 5 Overview of the Application Windows 6 Current Phone Settings Window 7 Connection Status Bar Information 8 Cisco Wireless IP Phone 7920...
Administration Guide
Page 8
... 16 Using the Phone Profile Window 18 Configuring a Network Profile 18 Configuring Phone Settings 25 Configuring User Profiles 29 Setting the Phone Lock Password 31 Configuring the Phone Book 33 Configuring Speed-Dial Hot Keys 34 Creating a Configuration Template 35 Log History Window 36 Troubleshooting the Network Connection for the Cisco 7920 Configuration Utility 37 5 C H A P T E R Configuring Network Profiles on the Cisco Wireless IP Phone 7920 1 Accessing Network Profile...
... 16 Using the Phone Profile Window 18 Configuring a Network Profile 18 Configuring Phone Settings 25 Configuring User Profiles 29 Setting the Phone Lock Password 31 Configuring the Phone Book 33 Configuring Speed-Dial Hot Keys 34 Creating a Configuration Template 35 Log History Window 36 Troubleshooting the Network Connection for the Cisco 7920 Configuration Utility 37 5 C H A P T E R Configuring Network Profiles on the Cisco Wireless IP Phone 7920 1 Accessing Network Profile...
Administration Guide
Page 9
... 8 Using the Cisco Wireless IP Phone 7920 Site Survey Utility 9 Requirements for an Optimal Wireless Voice Environment 10 7 C H A P T E R Configuring Features, Templates, Services, and Users 1 Configuring Cisco Wireless IP Phones in Cisco CallManager 2 Product Specific Configuration Options 2 Access to Phone Menu Options 2 Idle Phone Softkeys 3 Cisco CallManager Softkeys 3 Setting Up the Idle URL for a Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 3 Configuring Softkey Templates 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and...
... 8 Using the Cisco Wireless IP Phone 7920 Site Survey Utility 9 Requirements for an Optimal Wireless Voice Environment 10 7 C H A P T E R Configuring Features, Templates, Services, and Users 1 Configuring Cisco Wireless IP Phones in Cisco CallManager 2 Product Specific Configuration Options 2 Access to Phone Menu Options 2 Idle Phone Softkeys 3 Cisco CallManager Softkeys 3 Setting Up the Idle URL for a Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 3 Configuring Softkey Templates 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and...
Administration Guide
Page 10
... Cisco Wireless IP Phone 7920 17 Viewing the Current Configuration 17 Viewing Network Statistics 18 Viewing Firmware Versions 19 Viewing the Hardware Information 20 9 C H A P T E R Troubleshooting the Cisco Wireless IP Phone 7920 1 Resolving Startup and Connectivity Problems 2 Symptom: The Cisco Wireless IP Phone Does Not Complete the Normal Start Up Process 2 Symptom: The Cisco Wireless IP Phone Does Not Associate with a Cisco Aironet Access Point 3 Verifying Access Point Settings 3 Symptom: The Cisco Wireless IP Phone...
... Cisco Wireless IP Phone 7920 17 Viewing the Current Configuration 17 Viewing Network Statistics 18 Viewing Firmware Versions 19 Viewing the Hardware Information 20 9 C H A P T E R Troubleshooting the Cisco Wireless IP Phone 7920 1 Resolving Startup and Connectivity Problems 2 Symptom: The Cisco Wireless IP Phone Does Not Complete the Normal Start Up Process 2 Symptom: The Cisco Wireless IP Phone Does Not Associate with a Cisco Aironet Access Point 3 Verifying Access Point Settings 3 Symptom: The Cisco Wireless IP Phone...
Administration Guide
Page 11
... Troubleshooting Tips for the Cisco Wireless IP Phone 7920 17 Logging Information for Troubleshooting 20 Using a System Log Server 20 Using the Trace Route Option on the Cisco Wireless IP Phone 20 Administration Options on the Phone Menus 21 Accessing Hidden Options on the Phone Menus 21 Using Hidden Options on the Phone Menus 22 Erasing the Local Configuration 22 Using Power Save...
... Troubleshooting Tips for the Cisco Wireless IP Phone 7920 17 Logging Information for Troubleshooting 20 Using a System Log Server 20 Using the Trace Route Option on the Cisco Wireless IP Phone 20 Administration Options on the Phone Menus 21 Accessing Hidden Options on the Phone Menus 21 Using Hidden Options on the Phone Menus 22 Erasing the Local Configuration 22 Using Power Save...
Administration Guide
Page 12
... X C A P P E N D I X INDEX Selecting the Transmit Power 26 Changing the Cisco Discovery Protocol Settings 27 Cisco 7920 Configuration Utility Troubleshooting Tips 28 Troubleshooting Information for Basic Problems 28 Windows User Interface Operation Errors 29 TCP Connection ... How Wireless IP Phones Operate 1 How Users Get Copies of Cisco IP Phone Manuals 3 How Users Configure Phone Features and Services 3 How Users Access Voice Messages 4 Supporting International Users 1 Physical and Operating Environment Specifications 1 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager...
... X C A P P E N D I X INDEX Selecting the Transmit Power 26 Changing the Cisco Discovery Protocol Settings 27 Cisco 7920 Configuration Utility Troubleshooting Tips 28 Troubleshooting Information for Basic Problems 28 Windows User Interface Operation Errors 29 TCP Connection ... How Wireless IP Phones Operate 1 How Users Get Copies of Cisco IP Phone Manuals 3 How Users Configure Phone Features and Services 3 How Users Access Voice Messages 4 Supporting International Users 1 Physical and Operating Environment Specifications 1 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager...
Administration Guide
Page 13
... to administer phones running with Cisco CallManager. Cisco Wireless IP Phone 7920 Administration Guide for end-users of the close interaction between the Cisco Wireless IP Phone 7920 and Cisco CallManager, these tasks require familiarity with Cisco CallManager Release 3.3 or later. Because of the phones. Many of the tasks involve configuring network settings and affect the phone's ability to understand, install, configure, and manage the Cisco Wireless IP Phone 7920 on the wireless network...
... to administer phones running with Cisco CallManager. Cisco Wireless IP Phone 7920 Administration Guide for end-users of the close interaction between the Cisco Wireless IP Phone 7920 and Cisco CallManager, these tasks require familiarity with Cisco CallManager Release 3.3 or later. Because of the phones. Many of the tasks involve configuring network settings and affect the phone's ability to understand, install, configure, and manage the Cisco Wireless IP Phone 7920 on the wireless network...
Administration Guide
Page 14
... a wireless Voice-over-IP (VoIP) network. Because of the complexity of the tasks required prior to installation Chapter 3, "Setting Up Cisco Wireless IP Phones" Describes how to properly and safely install and configure the Cisco Wireless IP Phone 7920 on your network Chapter 4, "Using the Cisco 7920 Configuration Utility" Describes how to install and use the Cisco 7920 Configuration Utility to import and export configuration files for the Cisco Wireless IP Phone Chapter 5, "Configuring Network...
... a wireless Voice-over-IP (VoIP) network. Because of the complexity of the tasks required prior to installation Chapter 3, "Setting Up Cisco Wireless IP Phones" Describes how to properly and safely install and configure the Cisco Wireless IP Phone 7920 on your network Chapter 4, "Using the Cisco 7920 Configuration Utility" Describes how to install and use the Cisco 7920 Configuration Utility to import and export configuration files for the Cisco Wireless IP Phone Chapter 5, "Configuring Network...
Administration Guide
Page 15
... Firmware Information on the Cisco Wireless IP Phone 7920" Explains how to view phone configuration status, network statistics, and firmware information from the Cisco Wireless IP Phone Chapter 9, "Troubleshooting the Cisco Wireless Provides tips for troubleshooting the IP Phone 7920" Cisco Wireless IP Phone Appendix A, "Providing Information to Users By Provides suggestions for setting up a website for Using a Website" providing users with important information about their Cisco Wireless IP Phone Appendix B, "Supporting International Users...
... Firmware Information on the Cisco Wireless IP Phone 7920" Explains how to view phone configuration status, network statistics, and firmware information from the Cisco Wireless IP Phone Chapter 9, "Troubleshooting the Cisco Wireless Provides tips for troubleshooting the IP Phone 7920" Cisco Wireless IP Phone Appendix A, "Providing Information to Users By Provides suggestions for setting up a website for Using a Website" providing users with important information about their Cisco Wireless IP Phone Appendix B, "Supporting International Users...
Administration Guide
Page 21
... information or assistance with Cisco product capabilities, installation, or configuration. Severity 2 (S2)-Operation of an existing network is the Cisco Systems technical user magazine for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 21 You and Cisco will commit full-time..., and Cisco products and solutions, as well as network deployment and Cisco Wireless IP Phone 7920 Administration Guide for maximizing Internet and networking investments. You and Cisco will benefit from various online and printed sources. • Cisco Marketplace provides a variety of Cisco books, ...
... information or assistance with Cisco product capabilities, installation, or configuration. Severity 2 (S2)-Operation of an existing network is the Cisco Systems technical user magazine for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 21 You and Cisco will commit full-time..., and Cisco products and solutions, as well as network deployment and Cisco Wireless IP Phone 7920 Administration Guide for maximizing Internet and networking investments. You and Cisco will benefit from various online and printed sources. • Cisco Marketplace provides a variety of Cisco books, ...
Administration Guide
Page 22
... are in designing, developing, and operating public and private internets and intranets. You can access Packet magazine at this URL: http://www.cisco.com/en/US/learning/index.html Document Conventions This document uses the following conventions: Convention boldface font italic font [ ] { x |...online resources. Document Conventions Preface troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of characters. Cisco Wireless IP Phone 7920 Administration Guide for engineering professionals involved in boldface.
... are in designing, developing, and operating public and private internets and intranets. You can access Packet magazine at this URL: http://www.cisco.com/en/US/learning/index.html Document Conventions This document uses the following conventions: Convention boldface font italic font [ ] { x |...online resources. Document Conventions Preface troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of characters. Cisco Wireless IP Phone 7920 Administration Guide for engineering professionals involved in boldface.
Administration Guide
Page 29
..., and speed dial. You must configure and manage a Cisco Wireless IP Phone like other Cisco IP Phone models. This chapter includes the following topics: • Understanding the Cisco Wireless IP Phone 7920, page 1-1 • Features Supported on the phone. The table that follows describes the functions of the keys on the Cisco Wireless IP Phone 7920, page 1-3 Understanding the Cisco Wireless IP Phone 7920 The Cisco Wireless IP Phone 7920 is an 802.11b wireless device that provides comprehensive voice...
..., and speed dial. You must configure and manage a Cisco Wireless IP Phone like other Cisco IP Phone models. This chapter includes the following topics: • Understanding the Cisco Wireless IP Phone 7920, page 1-1 • Features Supported on the phone. The table that follows describes the functions of the keys on the Cisco Wireless IP Phone 7920, page 1-3 Understanding the Cisco Wireless IP Phone 7920 The Cisco Wireless IP Phone 7920 is an 802.11b wireless device that provides comprehensive voice...
Administration Guide
Page 32
... Administration. See Chapter 8, "Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920," for tips on using their IP phones. Because the Cisco IP Phone is a network device, you can assist you must configure the Cisco Wireless IP Phones to prepare them to access Cisco CallManager and the rest of personal profiles for different environments, such as outdoors, or meetings • Access to...
... Administration. See Chapter 8, "Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920," for tips on using their IP phones. Because the Cisco IP Phone is a network device, you can assist you must configure the Cisco Wireless IP Phones to prepare them to access Cisco CallManager and the rest of personal profiles for different environments, such as outdoors, or meetings • Access to...
Administration Guide
Page 33
... Cisco Wireless IP Phone 7920 For more information about configuring features from the main menu bar. For more information about the Cisco CallManager Administration application, refer to configure phone and network settings. Related Topics • Using the Cisco 7920 Configuration Utility, page 4-1 • Configuring Network Profile Settings, page 5-3 Cisco Wireless IP Phone 7920 Administration Guide for the phone. • Cisco 7920 Configuration Utility • Network Config menu on the Cisco Wireless IP Phone 7920 You install the Cisco 7920 Configuration...
... Cisco Wireless IP Phone 7920 For more information about configuring features from the main menu bar. For more information about the Cisco CallManager Administration application, refer to configure phone and network settings. Related Topics • Using the Cisco 7920 Configuration Utility, page 4-1 • Configuring Network Profile Settings, page 5-3 Cisco Wireless IP Phone 7920 Administration Guide for the phone. • Cisco 7920 Configuration Utility • Network Config menu on the Cisco Wireless IP Phone 7920 You install the Cisco 7920 Configuration...
Administration Guide
Page 34
...to access and customize those features, if appropriate. Providing Users with Feature Information Chapter 1 An Overview of the Cisco Wireless IP Phone 7920 Providing Users with Feature Information If you are a system administrator, you are the primary source of the key information...." Note The radio frequency (RF) for the Cisco Wireless IP Phone 7920 is important to inform users about available Cisco IP Phone features-including features specific to your network or company. In addition to providing documentation, it is configured for Cisco CallManager Release 4.0 and 4.1 1-6 OL-7104-01...
...to access and customize those features, if appropriate. Providing Users with Feature Information Chapter 1 An Overview of the Cisco Wireless IP Phone 7920 Providing Users with Feature Information If you are a system administrator, you are the primary source of the key information...." Note The radio frequency (RF) for the Cisco Wireless IP Phone 7920 is important to inform users about available Cisco IP Phone features-including features specific to your network or company. In addition to providing documentation, it is configured for Cisco CallManager Release 4.0 and 4.1 1-6 OL-7104-01...
Administration Guide
Page 35
..., page 2-1 • Components of the VoIP Wireless Network, page 2-5 • Wireless Network and Access Point Configuration, page 2-19 • Understanding the Phone Startup Process, page 2-21 Understanding the Wireless LAN This section includes the following topics about WLANs. • The 802.11 Standards for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 2-1 The Cisco Wireless IP Phone 7920 depends upon and interacts with...
..., page 2-1 • Components of the VoIP Wireless Network, page 2-5 • Wireless Network and Access Point Configuration, page 2-19 • Understanding the Phone Startup Process, page 2-21 Understanding the Wireless LAN This section includes the following topics about WLANs. • The 802.11 Standards for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 2-1 The Cisco Wireless IP Phone 7920 depends upon and interacts with...
Administration Guide
Page 37
...GHz frequency band. An access point Cisco Wireless IP Phone 7920 Administration Guide for managing voice traffic. Many devices operate in the wireless network are the access points that the access points supporting voice communications must run Cisco IOS Version 12.2(15)JA or...consequently, wireless communication is configured on the WLAN. To help prevent interference, direct-sequence spread spectrum (DSSS) technology was developed to a 1Mbps signal. Cisco requires that provide the wireless links (or "hot spots") to support wireless IP telephony (WIPT). The Cisco Aironet ...
...GHz frequency band. An access point Cisco Wireless IP Phone 7920 Administration Guide for managing voice traffic. Many devices operate in the wireless network are the access points that the access points supporting voice communications must run Cisco IOS Version 12.2(15)JA or...consequently, wireless communication is configured on the WLAN. To help prevent interference, direct-sequence spread spectrum (DSSS) technology was developed to a 1Mbps signal. Cisco requires that provide the wireless links (or "hot spots") to support wireless IP telephony (WIPT). The Cisco Aironet ...
Administration Guide
Page 38
... is from 500 to the Cisco Wireless IP Phone 7920 Design and Deployment Guide. The SSID provides a way to group a set of user devices that can use the access point is critical. Each wireless device that can receive all other wireless LAN traffic, securing voice communications is configured with the same SSID as phone users roam from and will...
... is from 500 to the Cisco Wireless IP Phone 7920 Design and Deployment Guide. The SSID provides a way to group a set of user devices that can use the access point is critical. Each wireless device that can receive all other wireless LAN traffic, securing voice communications is configured with the same SSID as phone users roam from and will...