User Manual
Page 1
USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
User Manual
Page 3
...Chapter 2: Installing Your Phone 13 Before You Begin 13 Installing Your Cisco SPA 301 IP Phone 14 Connecting the Handset 14 Connecting the Power 14 Connecting Your Cisco SPA 301 to the Network 15 Installing Your Cisco SPA 303 IP Phone 16 Connecting the Handset 16 Connecting the Power...25 Verifying Phone Startup 26 Upgrading Your Phone's Firmware 27 Chapter 3: Using Basic Phone Functions 28 Using Phone Hardware and Accessories (Cisco SPA 303) 29 Using the Speakerphone 29 Using the Headset with Your IP Phone 29 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 1
...Chapter 2: Installing Your Phone 13 Before You Begin 13 Installing Your Cisco SPA 301 IP Phone 14 Connecting the Handset 14 Connecting the Power 14 Connecting Your Cisco SPA 301 to the Network 15 Installing Your Cisco SPA 303 IP Phone 16 Connecting the Handset 16 Connecting the Power...25 Verifying Phone Startup 26 Upgrading Your Phone's Firmware 27 Chapter 3: Using Basic Phone Functions 28 Using Phone Hardware and Accessories (Cisco SPA 303) 29 Using the Speakerphone 29 Using the Headset with Your IP Phone 29 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 1
User Manual
Page 4
...Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 30 Using Mute (Cisco SPA 303) 30 Placing or Answering a Call 30 Using Hold and Resume 31 Using Mute (Cisco SPA 303) 32 Ignoring an Incoming Call When You Are on a Call 32 Ending a... 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
...Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 30 Using Mute (Cisco SPA 303) 30 Placing or Answering a Call 30 Using Hold and Resume 31 Using Mute (Cisco SPA 303) 32 Ignoring an Incoming Call When You Are on a Call 32 Ending a... 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
User Manual
Page 5
Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
User Manual
Page 6
... document describes using and the functions that you are using the Cisco Small Business IP Phones with a Cisco SPA 9000 Voice System or a BroadSoft or Asterisk system, see the Cisco Small Business IP Phone SPA 30X (SIP) User Guide. If you are using your Cisco Small Business IP Phone with a Smart Phone Control Protocol (SPCP) phone...
... document describes using and the functions that you are using the Cisco Small Business IP Phones with a Cisco SPA 9000 Voice System or a BroadSoft or Asterisk system, see the Cisco Small Business IP Phone SPA 30X (SIP) User Guide. If you are using your Cisco Small Business IP Phone with a Smart Phone Control Protocol (SPCP) phone...
User Manual
Page 7
This chapter provides instructions on your phone's basic functions. Cisco provides a wide range of resources to many of the Cisco SPA 30X phones. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 This appendix provides link to help you obtain the full benefits of these resources. This chapter provides an overview of this document and...
This chapter provides instructions on your phone's basic functions. Cisco provides a wide range of resources to many of the Cisco SPA 30X phones. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 This appendix provides link to help you obtain the full benefits of these resources. This chapter provides an overview of this document and...
User Manual
Page 8
... voice, data, and video traffic. Unlike traditional phones, Cisco Small Business IP phones require a separate power source. This software is included with a handset, headset or over an IP network. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 6 Calls can be linked to the computer ...network. As stated in the "About This Document" section on Cisco.com. Setup of the phone network, including advanced configuration of ...
... voice, data, and video traffic. Unlike traditional phones, Cisco Small Business IP phones require a separate power source. This software is included with a handset, headset or over an IP network. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 6 Calls can be linked to the computer ...network. As stated in the "About This Document" section on Cisco.com. Setup of the phone network, including advanced configuration of ...
User Manual
Page 9
... or water. Getting Started Getting to Know the Cisco SPA 301 1 The following table shows the Cisco Small Business IP Phones covered in this document and their respective features: Screen Lines Softkeys Navigation Button Cisco SPA 301 None 1 None None Cisco SPA 303 128 X 64 monochrome LCD 3 4... dynamic Four-way navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 7 To clean the equipment, use a slightly moistened paper or...
... or water. Getting Started Getting to Know the Cisco SPA 301 1 The following table shows the Cisco Small Business IP Phones covered in this document and their respective features: Screen Lines Softkeys Navigation Button Cisco SPA 301 None 1 None None Cisco SPA 303 128 X 64 monochrome LCD 3 4... dynamic Four-way navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 7 To clean the equipment, use a slightly moistened paper or...
User Manual
Page 10
Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up by your phone administrator). 5 Flash button Press to place a call on the phone (the phone is off ...)-Your phone's firmware is upgrading. • Orange (slow blinking)-Your phone is downloading firmware. • Orange (series of the handset (when the handset is on . Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 8 Push to the Off position to turn the ringer on the phone). 8 Keypad Use to dial phone numbers.
Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up by your phone administrator). 5 Flash button Press to place a call on the phone (the phone is off ...)-Your phone's firmware is upgrading. • Orange (slow blinking)-Your phone is downloading firmware. • Orange (series of the handset (when the handset is on . Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 8 Push to the Off position to turn the ringer on the phone). 8 Keypad Use to dial phone numbers.
User Manual
Page 11
Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9 Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message. Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options.
Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9 Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message. Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options.
User Manual
Page 12
...to perform the action shown on the label on the LCD screen above. When phone is on, the button glows green. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 These keys can vary. A flashing mute button indicates the network connection cannot be found. 11 Headset button Push... to turn the headset on your phone system. When the headset is muted, the button glows red. Getting Started Getting to Know the Cisco SPA 303 1...
...to perform the action shown on the label on the LCD screen above. When phone is on, the button glows green. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 These keys can vary. A flashing mute button indicates the network connection cannot be found. 11 Headset button Push... to turn the headset on your phone system. When the headset is muted, the button glows red. Getting Started Getting to Know the Cisco SPA 303 1...
User Manual
Page 13
... receive an audio and visual notification on the navigation button to lower the volume of softkey buttons that are not listed here. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 Use to a company number, or that access a specialized program that runs on your phone, such as buttons that you can...
... receive an audio and visual notification on the navigation button to lower the volume of softkey buttons that are not listed here. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 Use to a company number, or that access a specialized program that runs on your phone, such as buttons that you can...
User Manual
Page 14
... item on phone model. Using Keypad Shortcuts When using the phone menus, you can use the Extension Mobility feature. Performs a call transfer. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 NOTE Menus and options vary depending on the LCD screen. Displays a list of the call system to answer a call ringing...
... item on phone model. Using Keypad Shortcuts When using the phone menus, you can use the Extension Mobility feature. Performs a call transfer. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 NOTE Menus and options vary depending on the LCD screen. Displays a list of the call system to answer a call ringing...
User Manual
Page 15
... IP Phone SPA 30X User Guide (SPCP) 13 2 Installing Your Phone This chapter describes how to install your Cisco Small Business IP Phone and connect it to the Wall, page 19 • Verifying Phone Startup, page 26 • Upgrading Your Phone's Firmware, page 27 ... available. It contains the following sections: • Before You Begin, page 13 • Installing Your Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone administrator (if applicable) that the network is ready for the...
... IP Phone SPA 30X User Guide (SPCP) 13 2 Installing Your Phone This chapter describes how to install your Cisco Small Business IP Phone and connect it to the Wall, page 19 • Verifying Phone Startup, page 26 • Upgrading Your Phone's Firmware, page 27 ... available. It contains the following sections: • Before You Begin, page 13 • Installing Your Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone administrator (if applicable) that the network is ready for the...
User Manual
Page 16
...the bottom of the handset (not shown). NOTE To power the phone through the Ethernet connection, use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. See the Cisco POES5 documentation on the phone body that is marked with a phone symbol. (labeled 2 in Figure 1). STEP ...the power cord into the handset port on Cisco.com for more information. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 14 Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Installing Your Cisco SPA 301 IP Phone Figure 1 Cisco SPA 301 Phone Power and Handset Connections ...
...the bottom of the handset (not shown). NOTE To power the phone through the Ethernet connection, use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. See the Cisco POES5 documentation on the phone body that is marked with a phone symbol. (labeled 2 in Figure 1). STEP ...the power cord into the handset port on Cisco.com for more information. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 14 Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Installing Your Cisco SPA 301 IP Phone Figure 1 Cisco SPA 301 Phone Power and Handset Connections ...
User Manual
Page 17
.... See the instructions in the Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on the phone body marked "WAN" (labeled 3 in Figure 2). STEP 4 Plug the IP phone power adapter into the network port on cisco.com. See Appendix A, "Where to the back of the IP phone ..., such as a network switch, on your phone to the power port on the IP phone base. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 15 Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Connecting Your Cisco SPA 301 to a Wireless-G network instead of the wired local network.
.... See the instructions in the Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on the phone body marked "WAN" (labeled 3 in Figure 2). STEP 4 Plug the IP phone power adapter into the network port on cisco.com. See Appendix A, "Where to the back of the IP phone ..., such as a network switch, on your phone to the power port on the IP phone base. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 15 Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Connecting Your Cisco SPA 301 to a Wireless-G network instead of the wired local network.
User Manual
Page 18
...(labeled 4 in Figure 3). STEP 4 Insert the other end of the IP phone power adapter into an electrical outlet. Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the back of the phone... the phone body that is marked with a phone symbol. (labeled 5 in Figure 3). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 16 STEP 2 Insert the long end of the unit. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into ...
...(labeled 4 in Figure 3). STEP 4 Insert the other end of the IP phone power adapter into an electrical outlet. Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the back of the phone... the phone body that is marked with a phone symbol. (labeled 5 in Figure 3). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 16 STEP 2 Insert the long end of the unit. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into ...
User Manual
Page 19
... outlet. See the instructions in Figure 3). To connect your network. (Optional) Connecting Your Cisco SPA 303 to the Wireless Network You can use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17 NOTE To power the phone through the Ethernet connection, use the...
... outlet. See the instructions in Figure 3). To connect your network. (Optional) Connecting Your Cisco SPA 303 to the Wireless Network You can use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17 NOTE To power the phone through the Ethernet connection, use the...
User Manual
Page 20
...://www.jabra.com Each brand and type of the Ethernet cable to your reseller. Do not force. (Optional) Connecting a PC to Your Cisco SPA 303 To connect a PC to the network port on the stand. For the latest supported models, contact your phone (optional): NOTE... the documentation for your PC. (Optional) Connecting Wired and Wireless Headsets The Cisco SPA 303 supports headsets from different manufacturers. STEP 2 Slide the bottom tabs into the upper stand slots. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 18 It should easily slide into the lower slots on the phone...
...://www.jabra.com Each brand and type of the Ethernet cable to your reseller. Do not force. (Optional) Connecting a PC to Your Cisco SPA 303 To connect a PC to the network port on the stand. For the latest supported models, contact your phone (optional): NOTE... the documentation for your PC. (Optional) Connecting Wired and Wireless Headsets The Cisco SPA 303 supports headsets from different manufacturers. STEP 2 Slide the bottom tabs into the upper stand slots. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 18 It should easily slide into the lower slots on the phone...
User Manual
Page 21
Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19 connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset. Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit.
Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19 connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset. Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit.