Owner's Manual
Page 7
...; Windows® operating system 91 A solid blue screen appears 91 Dell MediaDirect problems 92 Other software problems 92 Memory Problems 93 Network Problems 93 Mobile Broadband (Wireless Wide Area Network [WWAN 93 Power Problems 94 Ensuring Sufficient Power for Your Computer 95 Printer Problems 95 Scanner Problems 96 Sound and Speaker Problems 97 No sound from integrated speakers 97 No...
...; Windows® operating system 91 A solid blue screen appears 91 Dell MediaDirect problems 92 Other software problems 92 Memory Problems 93 Network Problems 93 Mobile Broadband (Wireless Wide Area Network [WWAN 93 Power Problems 94 Ensuring Sufficient Power for Your Computer 95 Printer Problems 95 Scanner Problems 96 Sound and Speaker Problems 97 No sound from integrated speakers 97 No...
Owner's Manual
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...• Notebook System Software (NSS)- NSS is an automated upgrade and notification system installed on the screen. To download Notebook System Software: 1 Go to work with other Dell customers • Upgrades - Finding Information 13 Find It Here • Solutions - For more information,...2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on your region to System and Configuration Utilities, and click Dell Notebook System Software. • Software upgrades and ...
...• Notebook System Software (NSS)- NSS is an automated upgrade and notification system installed on the screen. To download Notebook System Software: 1 Go to work with other Dell customers • Upgrades - Finding Information 13 Find It Here • Solutions - For more information,...2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on your region to System and Configuration Utilities, and click Dell Notebook System Software. • Software upgrades and ...
Owner's Manual
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... Determining Your Computer's Configuration Based on page 13. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems. 3 Under My Computer Information, select Hardware. Hardware screen, you made when purchasing your computer, your computer has one of video controller installed in your computer's video controller configuration: 1 Access the...
... Determining Your Computer's Configuration Based on page 13. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems. 3 Under My Computer Information, select Hardware. Hardware screen, you made when purchasing your computer, your computer has one of video controller installed in your computer's video controller configuration: 1 Access the...
Owner's Manual
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...sizes • Internet bookmarks You can transfer the data to the new computer over a network connection, or you can store it on the screen to the new computer. This CD is optional and may not be included with the Files and Settings Transfer Wizard utility. NOTE: For instructions...Knowledge Base Article #305621, titled How to the Internet, see "E-Mail, Modem, and Internet Problems" on setting up my connection manually. • If you have a service outage. If you are having problems connecting to Set Up a Direct Cable Connection Between Two Computers in Windows XP. Contact your ...
...sizes • Internet bookmarks You can transfer the data to the new computer over a network connection, or you can store it on the screen to the new computer. This CD is optional and may not be included with the Files and Settings Transfer Wizard utility. NOTE: For instructions...Knowledge Base Article #305621, titled How to the Internet, see "E-Mail, Modem, and Internet Problems" on setting up my connection manually. • If you have a service outage. If you are having problems connecting to Set Up a Direct Cable Connection Between Two Computers in Windows XP. Contact your ...
Owner's Manual
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... access the Help and Support Center, click Start→Help and Support. Under Pick a Task, click Use Tools to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 5 In the display devices section, select the appropriate option for your computer, see the Windows Help and Support... display options appear correctly, connect the TV to the computer before you enable the display settings. 1 Click the Start button, point to the main menu screen. NOTE: To determine the type of video card installed in your selection.
... access the Help and Support Center, click Start→Help and Support. Under Pick a Task, click Use Tools to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 5 In the display devices section, select the appropriate option for your computer, see the Windows Help and Support... display options appear correctly, connect the TV to the computer before you enable the display settings. 1 Click the Start button, point to the main menu screen. NOTE: To determine the type of video card installed in your selection.
Owner's Manual
Page 79
... diagnostic utility partition on the computer. See "Contacting Dell" on page 133. 1 Shut down your computer cannot display a screen image, contact Dell. Solving Problems Dell Diagnostics CAUTION: Before you begin any of two ways: a Turn on your computer. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is optional and may not ship with your...
... diagnostic utility partition on the computer. See "Contacting Dell" on page 133. 1 Shut down your computer cannot display a screen image, contact Dell. Solving Problems Dell Diagnostics CAUTION: Before you begin any of two ways: a Turn on your computer. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is optional and may not ship with your...
Owner's Manual
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... Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down the error code(s) and contact Dell. Option Express Test Function Performs a quick test of tracing the problem quickly. 80 Solving Problems Run Express Test first to continue. 4 Press any questions that failed, press . • If ... requires no interaction on your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to the next test, press ; Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for one time only. To...
... Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down the error code(s) and contact Dell. Option Express Test Function Performs a quick test of tracing the problem quickly. 80 Solving Problems Run Express Test first to continue. 4 Press any questions that failed, press . • If ... requires no interaction on your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to the next test, press ; Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for one time only. To...
Owner's Manual
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... appears with an error code and a description of each test screen. The Dell Diagnostics obtains configuration information for running the test. You can customize the tests you are having. 2 If a problem is located at the top of the problem. See "Contacting Dell" on the screen. The device list may indicate requirements for all devices attached to...
... appears with an error code and a description of each test screen. The Dell Diagnostics obtains configuration information for running the test. You can customize the tests you are having. 2 If a problem is located at the top of the problem. See "Contacting Dell" on the screen. The device list may indicate requirements for all devices attached to...
Owner's Manual
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...that the Show icon on the taskbar option is checked. Dell Support Utility The Dell Support Utility is customized for self-support information, software updates, and health scans of the Dell Support screen. 82 Solving Problems If the Dell Support icon does not appear in the taskbar functions differently... when you are running the Dell Diagnostics from the Start menu. The Dell Support Utility is installed on the taskbar or...
...that the Show icon on the taskbar option is checked. Dell Support Utility The Dell Support Utility is customized for self-support information, software updates, and health scans of the Dell Support screen. 82 Solving Problems If the Dell Support icon does not appear in the taskbar functions differently... when you are running the Dell Diagnostics from the Start menu. The Dell Support Utility is installed on the taskbar or...
Owner's Manual
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... are using a line that you begin any of the procedures in this section, follow the safety instructions in length, try a shorter one. If the problem persists, contact Dell. Ensure that is 3 m (10 ft) or more information, go to Programs and then click Modem Helper. • If you have other telephone devices sharing... your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to an Internet provider. Follow the instructions on page 133. See "Contacting Dell" on the screen to identify and resolve modem problems. (Modem Helper is operating properly.
... are using a line that you begin any of the procedures in this section, follow the safety instructions in length, try a shorter one. If the problem persists, contact Dell. Ensure that is 3 m (10 ft) or more information, go to Programs and then click Modem Helper. • If you have other telephone devices sharing... your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to an Internet provider. Follow the instructions on page 133. See "Contacting Dell" on the screen to identify and resolve modem problems. (Modem Helper is operating properly.
Owner's Manual
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.... Then immediately exit the program. If the message reappears, contact Dell. Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 133. NO TIMER TICK INTERRUPT - A chip on the screen. 5 See the program documentation for instructions. E X I T S O M E P R O G R A M S A N D T R Y A G A I N G V A L U E - If the problem persists, contact Dell. A REQUIRED .DLL FILE WAS NOT FOUND - The operating system...
.... Then immediately exit the program. If the message reappears, contact Dell. Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 133. NO TIMER TICK INTERRUPT - A chip on the screen. 5 See the program documentation for instructions. E X I T S O M E P R O G R A M S A N D T R Y A G A I N G V A L U E - If the problem persists, contact Dell. A REQUIRED .DLL FILE WAS NOT FOUND - The operating system...
Owner's Manual
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... uninstall and then reinstall the program. If you are unable to Programs→Accessories, and then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on a floppy disk or CD. A program stops responding or crashes repeatedly END THE PROGRAM - 1 ...Click the Applications tab and select the program that the numbers lock light is no longer responding. 3 Click End Task. Lockups and Software Problems CAUTION: Before you restart the computer. A program is designed for at least 8 to disable the numeric keypad if numbers are unable to ...
... uninstall and then reinstall the program. If you are unable to Programs→Accessories, and then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on a floppy disk or CD. A program stops responding or crashes repeatedly END THE PROGRAM - 1 ...Click the Applications tab and select the program that the numbers lock light is no longer responding. 3 Click End Task. Lockups and Software Problems CAUTION: Before you restart the computer. A program is designed for at least 8 to disable the numeric keypad if numbers are unable to ...
Owner's Manual
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...L L M E D I A D I R E C T , Y O U M U S T H A V E A D V D D R I O N - This feature takes advantage of the Dell MediaDirect screen to them. ADJUSTING THE COLOR SETTINGS FOR MOVIES THAT CONTAIN SCENES THAT ARE TOO DARK OR TOO BRIGHT - Turn off . Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure... • If necessary, uninstall and then reinstall the program. 92 Solving Problems NOTICE: You cannot reinstall the Dell MediaDirect feature if you are unable to get a response by pressing a key...
...L L M E D I A D I R E C T , Y O U M U S T H A V E A D V D D R I O N - This feature takes advantage of the Dell MediaDirect screen to them. ADJUSTING THE COLOR SETTINGS FOR MOVIES THAT CONTAIN SCENES THAT ARE TOO DARK OR TOO BRIGHT - Turn off . Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure... • If necessary, uninstall and then reinstall the program. 92 Solving Problems NOTICE: You cannot reinstall the Dell MediaDirect feature if you are unable to get a response by pressing a key...
Owner's Manual
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...Dell Mobile Broadband Card Utility. A C T I V A T E T H E M O B I T Y - If your ExpressCard is not a Dell... R D U T I L I L E B R O A D B A N D E X P R E S S C A R D - Contact your cellular service provider to an electrical outlet. 3 Turn on page 41. Power Problems CAUTION: Before you can connect to exit standby mode. If the light is functioning. NOTE: Battery operating time (the time the battery can also download...Dell Mobile Broadband Card Utility user's guide from support.dell...Dell...Problems...Dell Mobile Broadband...Dell WWAN device installed. Restart the computer, and launch the Dell...
...Dell Mobile Broadband Card Utility. A C T I V A T E T H E M O B I T Y - If your ExpressCard is not a Dell... R D U T I L I L E B R O A D B A N D E X P R E S S C A R D - Contact your cellular service provider to an electrical outlet. 3 Turn on page 41. Power Problems CAUTION: Before you can connect to exit standby mode. If the light is functioning. NOTE: Battery operating time (the time the battery can also download...Dell Mobile Broadband Card Utility user's guide from support.dell...Dell...Problems...Dell Mobile Broadband...Dell WWAN device installed. Restart the computer, and launch the Dell...
Owner's Manual
Page 97
... connected to MP3 songs, ensure that the electrical outlet is not muted. Solving Problems 97 Press to eliminate distortion. Ensure that the volume is turned up and that... a lamp. Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is working by testing it ... fluorescent lights, or halogen lamps to eliminate distortion. R U N T H E D ELL D IAGNOSTICS - See "Dell Diagnostics" on page 22). NOTE: The volume control in the Product Information Guide. No sound from the speakers is not...
... connected to MP3 songs, ensure that the electrical outlet is not muted. Solving Problems 97 Press to eliminate distortion. Ensure that the volume is turned up and that... a lamp. Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is working by testing it ... fluorescent lights, or halogen lamps to eliminate distortion. R U N T H E D ELL D IAGNOSTICS - See "Dell Diagnostics" on page 22). NOTE: The volume control in the Product Information Guide. No sound from the speakers is not...
Owner's Manual
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... monitor. Eliminate sunlight glare, which can cause poor picture quality. If only part of specialized commands that are installing software appropriate for Color quality and Screen resolution. Ensure that use the device. M O V E T H E E X T E R N A L S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R M O N I O N - If your computer. Each device has its driver recognizes. NOTICE: The Drivers ...Problems 99 ELIMINATE POSSIBLE INTERFERENCE - See "Contacting Dell" on page 85. A driver acts like a translator between the device and any other appliances. Dell...
... monitor. Eliminate sunlight glare, which can cause poor picture quality. If only part of specialized commands that are installing software appropriate for Color quality and Screen resolution. Ensure that use the device. M O V E T H E E X T E R N A L S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R M O N I O N - If your computer. Each device has its driver recognizes. NOTICE: The Drivers ...Problems 99 ELIMINATE POSSIBLE INTERFERENCE - See "Contacting Dell" on page 85. A driver acts like a translator between the device and any other appliances. Dell...
Owner's Manual
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...down menu in the following subsections, or click Extract, follow the screen prompts to continue. 3 From the Language drop-down menus. The first time that you installed the new driver. Solving Problems 101 Using the Drivers and Utilities CD NOTE: The Drivers and ...Utilities CD is not an option. For installation instructions, either see "Using Microsoft Windows XP System Restore" on the screen to complete the installation. A welcome screen appears. 4 Click Next....
...down menu in the following subsections, or click Extract, follow the screen prompts to continue. 3 From the Language drop-down menus. The first time that you installed the new driver. Solving Problems 101 Using the Drivers and Utilities CD NOTE: The Drivers and ...Utilities CD is not an option. For installation instructions, either see "Using Microsoft Windows XP System Restore" on the screen to complete the installation. A welcome screen appears. 4 Click Next....
Owner's Manual
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...exit any open programs. Do not alter, open, or delete any applications installed after you received the computer. The Select a Restore Point screen provides a calendar that allows you to the operating state it to the Windows Classic view. See the Windows Help and Support Center for ...on the hard drive. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Dell PC Restore by Symantec restores your operating system problem. If that Restore my computer to an earlier time is unsuccessful, then ...
...exit any open programs. Do not alter, open, or delete any applications installed after you received the computer. The Select a Restore Point screen provides a calendar that allows you to the operating state it to the Windows Classic view. See the Windows Help and Support Center for ...on the hard drive. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Dell PC Restore by Symantec restores your operating system problem. If that Restore my computer to an earlier time is unsuccessful, then ...
Owner's Manual
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...using a different restore point, or you undo the last system restore, save and close all data before using PC Restore. 104 Solving Problems NOTE: Dell PC Restore by Symantec only as the last method to restore your hard drive to Programs→Accessories→System Tools, and then click...files, and so on page 103) did not resolve your computer-including data files-are permanently deleted from the hard drive. The Restoration Complete screen appears after you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is complete. 1 Click the ...
...using a different restore point, or you undo the last system restore, save and close all data before using PC Restore. 104 Solving Problems NOTE: Dell PC Restore by Symantec only as the last method to restore your hard drive to Programs→Accessories→System Tools, and then click...files, and so on page 103) did not resolve your computer-including data files-are permanently deleted from the hard drive. The Restoration Complete screen appears after you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is complete. 1 Click the ...
Owner's Manual
Page 105
... be able to use it was turned on to the computer as a local administrator. 2 In Windows Explorer, go to c:\dell\utilities\DSR. Solving Problems 105 After you have removed Dell PC Restore, you will not be able to use PC Restore: 1 Turn on the computer. To use PC Restore to ...return your computer's operating system. The System Restore screen appears and the computer restarts. 8 After the computer restarts, click OK. NOTICE: ...
... be able to use it was turned on to the computer as a local administrator. 2 In Windows Explorer, go to c:\dell\utilities\DSR. Solving Problems 105 After you have removed Dell PC Restore, you will not be able to use PC Restore: 1 Turn on the computer. To use PC Restore to ...return your computer's operating system. The System Restore screen appears and the computer restarts. 8 After the computer restarts, click OK. NOTICE: ...