Dell Users Guide
Page 3
... 37 Using the Front Panel Controls 37 Using the On-Screen Display (OSD) Menu 41 Setting the Maximum Resolution 55 Using Tilt (For UZ2215H and UZ2715H 55 Using Tilt, Swivel, and Vertical Extension (For UZ2315H 56 Adjusting the Rotation Display Settings of Your System (For UZ2315H 58 4 Troubleshooting 59 Self-Test...
... 37 Using the Front Panel Controls 37 Using the On-Screen Display (OSD) Menu 41 Setting the Maximum Resolution 55 Using Tilt (For UZ2215H and UZ2715H 55 Using Tilt, Swivel, and Vertical Extension (For UZ2315H 56 Adjusting the Rotation Display Settings of Your System (For UZ2315H 58 4 Troubleshooting 59 Self-Test...
Dell Users Guide
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Mobile High-Definition Link (MHL) Specific Problems 65 Microsoft® Lync® Specific Problems 65 5 Appendix 67 FCC Notices (U.S. Only) and Other Regulatory Information 67 Contacting Dell 67 Setting Up Your Monitor 68 4 | Contents
Mobile High-Definition Link (MHL) Specific Problems 65 Microsoft® Lync® Specific Problems 65 5 Appendix 67 FCC Notices (U.S. Only) and Other Regulatory Information 67 Contacting Dell 67 Setting Up Your Monitor 68 4 | Contents
Dell Users Guide
Page 33
If it does not display an image, see Universal Serial Bus (USB) Specific Problems. 5. Connect the upstream USB 3.0 port (cable supplied) to the computer and complete your monitor setup: 1. Connect the USB 3.0 peripherals to organize the cables. Plug the ...
If it does not display an image, see Universal Serial Bus (USB) Specific Problems. 5. Connect the upstream USB 3.0 port (cable supplied) to the computer and complete your monitor setup: 1. Connect the USB 3.0 peripherals to organize the cables. Plug the ...
Dell Users Guide
Page 34
... MHL certified cable and source devices that support MHL output. If the monitor does not display an image, see Mobile High-Definition Link (MHL) Specific Problems. 34 | Setting Up the Monitor Connect the (micro) USB port on you MHL source device to HDMI (MHL) 1 or HDMI (MHL) 2 port on your monitor...
... MHL certified cable and source devices that support MHL output. If the monitor does not display an image, see Mobile High-Definition Link (MHL) Specific Problems. 34 | Setting Up the Monitor Connect the (micro) USB port on you MHL source device to HDMI (MHL) 1 or HDMI (MHL) 2 port on your monitor...
Dell Users Guide
Page 60
... your monitor screen remains blank after you are experiencing is in diagnostics only when the video cable is unplugged and the monitor is an inherent problem with your monitor, or with your monitor is functioning properly. Turn Off your computer and the monitor. or or 4. This box also appears during normal...
... your monitor screen remains blank after you are experiencing is in diagnostics only when the video cable is unplugged and the monitor is an inherent problem with your monitor, or with your monitor is functioning properly. Turn Off your computer and the monitor. or or 4. This box also appears during normal...
Dell Users Guide
Page 61
... the built-in diagnostic tool, the monitor is functioning properly. Repeat steps 5 and 6 to inspect the display in diagnostics: 1. Common Problems The following table contains general information about common monitor problems you do not detect any screen abnormalities upon using any abnormalities. 7. Carefully inspect the screen for any other electrical equipment. •...
... the built-in diagnostic tool, the monitor is functioning properly. Repeat steps 5 and 6 to inspect the display in diagnostics: 1. Common Problems The following table contains general information about common monitor problems you do not detect any screen abnormalities upon using any abnormalities. 7. Carefully inspect the screen for any other electrical equipment. •...
Dell Users Guide
Page 62
... the monitor to Factory Settings. • Auto Adjust via OSD. • Adjust brightness & contrast controls via OSD. Synchronization Screen is Problems scrambled or appears torn • Reset the monitor to Factory Settings. • Perform Auto Adjust via OSD. • Adjust Phase and...controls via OSD. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. 62 | Troubleshooting Horizontal/ Vertical Lines Screen has one or more lines • Reset the monitor to Factory Settings. •...
... the monitor to Factory Settings. • Auto Adjust via OSD. • Adjust brightness & contrast controls via OSD. Synchronization Screen is Problems scrambled or appears torn • Reset the monitor to Factory Settings. • Perform Auto Adjust via OSD. • Adjust Phase and...controls via OSD. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. 62 | Troubleshooting Horizontal/ Vertical Lines Screen has one or more lines • Reset the monitor to Factory Settings. •...
Dell Users Guide
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...Signal No picture, the when user LED light is white controls are pressed • Check the signal source. Product Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is Image is too small centered on screen, but does not fill ...feature check to unlock (for more information, see Power Management Modes). • Alternatively, use (for more information, see Lock). Intermittent Problems Monitor malfunctions on & off • Ensure that the video cable connecting the monitor to Graphics or Video depending on the application. •...
...Signal No picture, the when user LED light is white controls are pressed • Check the signal source. Product Specific Problems Specific Symptoms What You Experience Possible Solutions Screen image is Image is too small centered on screen, but does not fill ...feature check to unlock (for more information, see Power Management Modes). • Alternatively, use (for more information, see Lock). Intermittent Problems Monitor malfunctions on & off • Ensure that the video cable connecting the monitor to Graphics or Video depending on the application. •...
Dell Users Guide
Page 64
... peripherals peripherals stop working • Check that your computer. • Reconnect the USB peripherals (downstream connector). • Reboot the computer. Universal Serial Bus (USB) Specific Problems Specific Symptoms What You Experience Possible Solutions USB interface is USB peripherals not working are not working responding when a USB 3.0 slowly or only device is...
... peripherals peripherals stop working • Check that your computer. • Reconnect the USB peripherals (downstream connector). • Reboot the computer. Universal Serial Bus (USB) Specific Problems Specific Symptoms What You Experience Possible Solutions USB interface is USB peripherals not working are not working responding when a USB 3.0 slowly or only device is...
Dell Users Guide
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...• Wait for 30 seconds after connecting MHL cable as some MHL devices require longer recovery time. Mobile High-Definition Link (MHL) Specific Problems Specific Symptoms MHL interface is not working What You Experience Can not see any sound during calls • Ensure that you have signed in ... You Experience Possible Solutions The Hook button is not working After pressing the Mute button, you have set the default playback device as "DELL UZ2x15H" on the monitor Possible Solutions • Ensure your MHL cable and MHL device are able to hear the caller during video calls...
...• Wait for 30 seconds after connecting MHL cable as some MHL devices require longer recovery time. Mobile High-Definition Link (MHL) Specific Problems Specific Symptoms MHL interface is not working What You Experience Can not see any sound during calls • Ensure that you have signed in ... You Experience Possible Solutions The Hook button is not working After pressing the Mute button, you have set the default playback device as "DELL UZ2x15H" on the monitor Possible Solutions • Ensure your MHL cable and MHL device are able to hear the caller during video calls...