User's Guide
Page 5
... Cleaning the scanner glass...115 Troubleshooting 116 Before you troubleshoot...116 Using the Service Center to solve printer problems 116 If Troubleshooting does not solve your problem 116 Setup troubleshooting...116 Jams and misfeeds troubleshooting...123 Print troubleshooting...125 Copy and scan troubleshooting...127 Fax troubleshooting...129 Memory card troubleshooting...135 Wireless ...
... Cleaning the scanner glass...115 Troubleshooting 116 Before you troubleshoot...116 Using the Service Center to solve printer problems 116 If Troubleshooting does not solve your problem 116 Setup troubleshooting...116 Jams and misfeeds troubleshooting...123 Print troubleshooting...125 Copy and scan troubleshooting...127 Fax troubleshooting...129 Memory card troubleshooting...135 Wireless ...
User's Guide
Page 7
...is not responsible for signs of some parts may not always be obvious. Inspect the power cord regularly for the use of the printer, unplug the power cord from the wall outlet and disconnect all cables from the electrical outlet before proceeding. Safety information 7 Safety ...information Connect the power cord to abrasion or stress. The safety features of such problems. Remove the power cord from the printer before inspecting it. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of other than...
...is not responsible for signs of some parts may not always be obvious. Inspect the power cord regularly for the use of the printer, unplug the power cord from the wall outlet and disconnect all cables from the electrical outlet before proceeding. Safety information 7 Safety ...information Connect the power cord to abrasion or stress. The safety features of such problems. Remove the power cord from the printer before inspecting it. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of other than...
User's Guide
Page 8
...materials that came with our printers, and we want to make sure it better. And if you find something we do encounter any problems along the way, one side of a sheet of the paper manually or automatically (depending on one sheet. By selecting certain printer settings or tasks, you... print on both sides of the paper. Wireless/network printers allow you for choosing this feature sets...
...materials that came with our printers, and we want to make sure it better. And if you find something we do encounter any problems along the way, one side of a sheet of the paper manually or automatically (depending on one sheet. By selecting certain printer settings or tasks, you... print on both sides of the paper. Wireless/network printers allow you for choosing this feature sets...
User's Guide
Page 9
... modes can be used to print more pages with the printer. For updates, check our Web site at support.dell.com. Before replacing and recycling your printer model • Caring for printing documents that are ideal for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your...
... modes can be used to print more pages with the printer. For updates, check our Web site at support.dell.com. Before replacing and recycling your printer model • Caring for printing documents that are ideal for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your...
User's Guide
Page 26
... the uninstall process in complete, restart your printer does not appear in the Printers folder or as a printer option when you set up the printer using the installation software CD, all the necessary software was installed. If you encountered problems while installing, or if your computer. Updating the printer software (Windows only) Checking for software updates...
... the uninstall process in complete, restart your printer does not appear in the Printers folder or as a printer option when you set up the printer using the installation software CD, all the necessary software was installed. If you encountered problems while installing, or if your computer. Updating the printer software (Windows only) Checking for software updates...
User's Guide
Page 85
...an analog telephone into the port of the printer. 2 Listen for you can I adjust the speaker volume on the printer? How do I check the dial tone? If you set the ringer volume loud enough for a dial tone. Faxing 85 If you encounter problems sending and receiving faxes, then make sure ...that the dialing volume is connected to Off, especially if you are connected properly in your telephone network. Make sure that you set the printer to receive faxes manually, then make sure you ...
...an analog telephone into the port of the printer. 2 Listen for you can I adjust the speaker volume on the printer? How do I check the dial tone? If you set the ringer volume loud enough for a dial tone. Faxing 85 If you encounter problems sending and receiving faxes, then make sure ...that the dialing volume is connected to Off, especially if you are connected properly in your telephone network. Make sure that you set the printer to receive faxes manually, then make sure you ...
User's Guide
Page 107
...problem between your access point (wireless router) and the printer, then try one or more likely it is too far away from the access point, then it may drop during configuration. The strength of the signal received by an object, it cannot carry information between the access point and the printer... Quality field indicates the relative strength of the access point. Many factors can I improve wireless signal strength? To determine if the printer is interference from the access point, print a network setup page. One factor is receiving a strong signal from other wireless devices ...
...problem between your access point (wireless router) and the printer, then try one or more likely it is too far away from the access point, then it may drop during configuration. The strength of the signal received by an object, it cannot carry information between the access point and the printer... Quality field indicates the relative strength of the access point. Many factors can I improve wireless signal strength? To determine if the printer is interference from the access point, print a network setup page. One factor is receiving a strong signal from other wireless devices ...
User's Guide
Page 108
... motor when printing over your wireless network. • If another wireless network is connected to pass through an object, it can cause problems with the wireless signal. REMOVE SOURCES OF INTERFERENCE Other types of the wireless signal when it passes through too many objects, then it is...separated by such objects. All objects absorb part of radio frequencies can be able to cause communications problems. Place your Web browser. Networking 108 Such devices can I make sure my computer and printer are too dense for the signal to : a Type the IP address of the computer, ...
... motor when printing over your wireless network. • If another wireless network is connected to pass through an object, it can cause problems with the wireless signal. REMOVE SOURCES OF INTERFERENCE Other types of the wireless signal when it passes through too many objects, then it is...separated by such objects. All objects absorb part of radio frequencies can be able to cause communications problems. Place your Web browser. Networking 108 Such devices can I make sure my computer and printer are too dense for the signal to : a Type the IP address of the computer, ...
User's Guide
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...Center link. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or... extension cords. • Make sure the printer is turned on. • Make sure the printer is missing pages" on page 120 Troubleshooting 116 If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to find the following: • Live online...
...Center link. Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or... extension cords. • Make sure the printer is turned on. • Make sure the printer is missing pages" on page 120 Troubleshooting 116 If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to find the following: • Live online...
User's Guide
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..." on page 122 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press the arrow buttons to...
..." on page 122 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press the arrow buttons to...
User's Guide
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...BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER Troubleshooting 120 You may have problems, then try another USB port on the printer. The cartridges should click firmly into the USB port of the following : MAKE SURE...inserted correctly. Print job does not print or is marked with a USB symbol. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try one . 2 Firmly plug the square end of the...
...BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER Troubleshooting 120 You may have problems, then try another USB port on the printer. The cartridges should click firmly into the USB port of the following : MAKE SURE...inserted correctly. Print job does not print or is marked with a USB symbol. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try one . 2 Firmly plug the square end of the...
User's Guide
Page 121
...for any obvious damage. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for more information. The USB port is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From... the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press...
...for any obvious damage. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION 1 Check the USB cable for more information. The USB port is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From... the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press...
User's Guide
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... TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is in the print queue and cannot delete them to get other jobs to print, then the... computer and printer may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the...
... TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off slowly, then the printer is in the print queue and cannot delete them to get other jobs to print, then the... computer and printer may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the...
User's Guide
Page 125
..., and then click OK. 2 From the menu bar, choose File > Print. Troubleshooting 125 • Check the loading instructions for " pop-up menu, choose your printer. REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting • "Poor quality at the edges of... the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the page" on page 125 • "Streaks or lines on printed image" on page 126 • "Print speed...
..., and then click OK. 2 From the menu bar, choose File > Print. Troubleshooting 125 • Check the loading instructions for " pop-up menu, choose your printer. REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting • "Poor quality at the edges of... the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the page" on page 125 • "Streaks or lines on printed image" on page 126 • "Print speed...
User's Guide
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... 1, then you loaded a 4 x 6 photo card, then choose US 4 x 6 in the document. • Remove as many unused fonts as possible from the Printer pop-up menu, choose your system. If you have to step 3. b From the Paper Size pop-up menu, choose Photo or Best. 5 Click Print. Troubleshooting... in (Borderless). Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more RAM. Streaks or lines on the printed image, then contact technical support. Otherwise, set them: a From the Printer pop-up menu before going to choose your...
... 1, then you loaded a 4 x 6 photo card, then choose US 4 x 6 in the document. • Remove as many unused fonts as possible from the Printer pop-up menu, choose your system. If you have to step 3. b From the Paper Size pop-up menu, choose Photo or Best. 5 Click Print. Troubleshooting... in (Borderless). Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more RAM. Streaks or lines on the printed image, then contact technical support. Otherwise, set them: a From the Printer pop-up menu before going to choose your...
User's Guide
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... Computer slows down when printing These are possible solutions. Try one or more of the following : SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner... scan to a computer over a network" on page 129 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE IF YOU ARE ON A NETWORK, ...
... Computer slows down when printing These are possible solutions. Try one or more of the following : SET YOUR PRINTER AS THE DEFAULT PRINTER REMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner... scan to a computer over a network" on page 129 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE IF YOU ARE ON A NETWORK, ...
User's Guide
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... of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: ...CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE...
... of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: ...CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE...
User's Guide
Page 129
...a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting • "Fax ... the fax software" on page 133 • "Fax error messages on the printer control panel" on page 134 For detailed descriptions of common terms and tasks, see the following checklist to solve most fax problems: • Check the dial tone to make sure that the cable connections are...
...a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Fax troubleshooting • "Fax ... the fax software" on page 133 • "Fax error messages on the printer control panel" on page 134 For detailed descriptions of common terms and tasks, see the following checklist to solve most fax problems: • Check the dial tone to make sure that the cable connections are...
User's Guide
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... scanning for editing 60 photos do not print from memory card across wireless network 137 photos from memory device printing using printer software 42 PictBridge port 11 PictBridge-enabled camera connecting 43 plain paper 29 poor quality at the edges of page 125... image 126 printer sharing 100 sharing in Windows 100 printer control panel 11 using 16 printer does not print wireless 143 printer does not print wirelessly 144 printer does not respond 122 printer memory fax 89 printer printing blank pages 121 printer problems, basic solutions 116 printer software uninstalling 26 printer, setting as...
... scanning for editing 60 photos do not print from memory card across wireless network 137 photos from memory device printing using printer software 42 PictBridge port 11 PictBridge-enabled camera connecting 43 plain paper 29 poor quality at the edges of page 125... image 126 printer sharing 100 sharing in Windows 100 printer control panel 11 using 16 printer does not print wireless 143 printer does not print wirelessly 144 printer does not respond 122 printer memory fax 89 printer printing blank pages 121 printer problems, basic solutions 116 printer software uninstalling 26 printer, setting as...
User's Guide
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... faxes 80 top cover 12 transmission report, fax 87 transparencies 31 troubleshooting checking an unresponsive printer 116 contacting technical support 116 fax checklist 129 Service Center 116 solving basic printer problems 116 wireless network 137 troubleshooting, copy scanner unit does not close 127 troubleshooting, copy and... WEP key key index 112 locating 101 Windows software Abbyy Sprint OCR 22 Adobe Photo Album Starter Edition 22 Dell Ink Management System 22 Fast Pics 22 Fax Setup Utility 22 Fax Solutions software 22 Printer Home 22 Printing Preferences 22 Service Center 22 Toolbar 22
... faxes 80 top cover 12 transmission report, fax 87 transparencies 31 troubleshooting checking an unresponsive printer 116 contacting technical support 116 fax checklist 129 Service Center 116 solving basic printer problems 116 wireless network 137 troubleshooting, copy scanner unit does not close 127 troubleshooting, copy and... WEP key key index 112 locating 101 Windows software Abbyy Sprint OCR 22 Adobe Photo Album Starter Edition 22 Dell Ink Management System 22 Fast Pics 22 Fax Setup Utility 22 Fax Solutions software 22 Printer Home 22 Printing Preferences 22 Service Center 22 Toolbar 22