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Contents 1 Getting Help 1 Help and Support 2 Searching for a topic 3 Using Your Computer guide 3 Online help 4 Gateway contact information 4 2 Checking Out Your Gateway Computer 5 Front 6 Back 8 Desktop to tower conversion 11 Locating your serial number 11 Microsoft Certificate of Authenticity 12 Finding your specifications 12 Accessories 13 3 Getting ... Installing a printer, scanner, or other peripheral device 27 4 Using Drives and Ports 29 Using the diskette drive 30 Using the Zip drive 31 Using the memory card reader 32 www.gateway.com i
Contents 1 Getting Help 1 Help and Support 2 Searching for a topic 3 Using Your Computer guide 3 Online help 4 Gateway contact information 4 2 Checking Out Your Gateway Computer 5 Front 6 Back 8 Desktop to tower conversion 11 Locating your serial number 11 Microsoft Certificate of Authenticity 12 Finding your specifications 12 Accessories 13 3 Getting ... Installing a printer, scanner, or other peripheral device 27 4 Using Drives and Ports 29 Using the diskette drive 30 Using the Zip drive 31 Using the memory card reader 32 www.gateway.com i
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... 32 Inserting a memory card 32 Using the CD or DVD drive 34 Identifying drive types 34 Inserting a CD or DVD 35 Playing ...CDs or DVDs 44 Restoring your system 44 Preventing static electricity discharge 45 Opening the case 46 Closing the case 49 Installing memory 50 Replacing the system battery 55 6 Troubleshooting 57 Safety guidelines 58 First steps 58 Troubleshooting 59 Add-in cards 59 Audio... 61 Diskette drive 61 DVD drives 62 File management 62 Hard drive 63 Internet 64 Keyboard 65 Memory 65 Memory card reader 66 Modem (dial-up 66 Monitor 69 Mouse 70 ii www...
... 32 Inserting a memory card 32 Using the CD or DVD drive 34 Identifying drive types 34 Inserting a CD or DVD 35 Playing ...CDs or DVDs 44 Restoring your system 44 Preventing static electricity discharge 45 Opening the case 46 Closing the case 49 Installing memory 50 Replacing the system battery 55 6 Troubleshooting 57 Safety guidelines 58 First steps 58 Troubleshooting 59 Add-in cards 59 Audio... 61 Diskette drive 61 DVD drives 62 File management 62 Hard drive 63 Internet 64 Keyboard 65 Memory 65 Memory card reader 66 Modem (dial-up 66 Monitor 69 Mouse 70 ii www...
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Front Your computer includes the following components. CD/DVD eject button CD/DVD/Recordable drive Power button/ power indicator Zip drive eject button Zip drive or memory card reader (optional) Diskette drive Diskette eject button USB ports Microphone jack Headphone jack 6 www.gateway.com
Front Your computer includes the following components. CD/DVD eject button CD/DVD/Recordable drive Power button/ power indicator Zip drive eject button Zip drive or memory card reader (optional) Diskette drive Diskette eject button USB ports Microphone jack Headphone jack 6 www.gateway.com
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... 27. This drive may be a CD, recordable CD, DVD, or recordable DVD drive. Zip drive eject button Press this jack. Memory card reader (optional) Insert a memory card from a digital camera, MP3 player, PDA, cellular telephone, or other peripheral device" on page 31. To identify your drive ...or mouse) into this button to turn the power on page 30. For more information, see "Identifying drive types" on Zip disks. www.gateway.com 7 CD/DVD/Recordable drive Use this drive to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs...
... 27. This drive may be a CD, recordable CD, DVD, or recordable DVD drive. Zip drive eject button Press this jack. Memory card reader (optional) Insert a memory card from a digital camera, MP3 player, PDA, cellular telephone, or other peripheral device" on page 31. To identify your drive ...or mouse) into this button to turn the power on page 30. For more information, see "Identifying drive types" on Zip disks. www.gateway.com 7 CD/DVD/Recordable drive Use this drive to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs...
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Finding your specifications For more information about your operating system. The eSupport page also has links to additional Gateway documentation and detailed specifications. 12 www.gateway.com Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your computer, such as memory size, memory type, and hard drive size, visit Gateway's eSupport page at support.gateway.com.
Finding your specifications For more information about your operating system. The eSupport page also has links to additional Gateway documentation and detailed specifications. 12 www.gateway.com Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your computer, such as memory size, memory type, and hard drive size, visit Gateway's eSupport page at support.gateway.com.
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...with a larger drive. The most common types are more expensive, but they should, try replacing your programs are running more memory. Inkjet printers and cartridges are relatively inexpensive, but they print much as multimedia games or graphics programs, use magnetic tape cartridges ... slower than inkjet printers when you need a tape backup (TBU) drive. Accessories To order accessories, visit the Accessory Store at accessories.gateway.com. See "Installing a printer, scanner, or other peripheral device" on page 36. Laser printers and cartridges are inkjet and laser printers...
...with a larger drive. The most common types are more expensive, but they should, try replacing your programs are running more memory. Inkjet printers and cartridges are relatively inexpensive, but they print much as multimedia games or graphics programs, use magnetic tape cartridges ... slower than inkjet printers when you need a tape backup (TBU) drive. Accessories To order accessories, visit the Accessory Store at accessories.gateway.com. See "Installing a printer, scanner, or other peripheral device" on page 36. Laser printers and cartridges are inkjet and laser printers...
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Chapter 4 Using Drives and Ports ■ Using the diskette drive ■ Using the Zip drive ■ Using the memory card reader ■ Using CD or DVD drives 29
Chapter 4 Using Drives and Ports ■ Using the diskette drive ■ Using the Zip drive ■ Using the memory card reader ■ Using CD or DVD drives 29
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... a different drive letter (for specific information on the memory card, click Start, then click My Computer. Double-click the drive letter (for example, the E: drive), then double-click the file name. 32 www.gateway.com Using the memory card reader You can also use the memory card reader to transfer data between your computer.
... a different drive letter (for specific information on the memory card, click Start, then click My Computer. Double-click the drive letter (for example, the E: drive), then double-click the file name. 32 www.gateway.com Using the memory card reader You can also use the memory card reader to transfer data between your computer.
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You could lose data. Also, remove the card from the reader before you restart the computer. If you use the remove hardware icon in the taskbar to stop blinking, then pull the card out of the slot. www.gateway.com 33 Important Do not use the remove hardware icon, your computer will not recognize your memory card reader until you turn off the computer. To remove a memory card: ■ Wait for the media reader access indicator to remove the memory card. Caution Do not remove the card or turn off the computer while the card reader access indicator is blinking.
You could lose data. Also, remove the card from the reader before you restart the computer. If you use the remove hardware icon in the taskbar to stop blinking, then pull the card out of the slot. www.gateway.com 33 Important Do not use the remove hardware icon, your computer will not recognize your memory card reader until you turn off the computer. To remove a memory card: ■ Wait for the media reader access indicator to remove the memory card. Caution Do not remove the card or turn off the computer while the card reader access indicator is blinking.
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Chapter 5 Maintaining Your Computer ■ Caring for your computer ■ Updating Windows ■ Protecting your computer from viruses ■ Cleaning your computer ■ Restoring your system ■ Opening the computer case ■ Adding memory and replacing the battery 37
Chapter 5 Maintaining Your Computer ■ Caring for your computer ■ Updating Windows ■ Protecting your computer from viruses ■ Cleaning your computer ■ Restoring your system ■ Opening the computer case ■ Adding memory and replacing the battery 37
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Your computer uses DIMM memory. 50 www.gateway.com Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer.
Your computer uses DIMM memory. 50 www.gateway.com Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer.
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To install or replace DIMM memory: 1 Open the case by following the instructions in "Opening the case" on page 46. 2 Find the memory module banks on your system board. 3 If you are removing a DIMM from the memory module bank, gently pull the plastic tabs away from the sides of the memory module and remove it. - www.gateway.com 51 If you are adding a DIMM to an empty memory module bank, gently pull the plastic tabs away from the sides of the memory module bank. OR -
To install or replace DIMM memory: 1 Open the case by following the instructions in "Opening the case" on page 46. 2 Find the memory module banks on your system board. 3 If you are removing a DIMM from the memory module bank, gently pull the plastic tabs away from the sides of the memory module and remove it. - www.gateway.com 51 If you are adding a DIMM to an empty memory module bank, gently pull the plastic tabs away from the sides of the memory module bank. OR -
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When adding memory, fill the DIMM 1 memory slot. DIMM 0 DIMM 1 - 4 If your system board has single-channel memory, fill the DIMM 0 memory slot first. OR - 52 www.gateway.com
When adding memory, fill the DIMM 1 memory slot. DIMM 0 DIMM 1 - 4 If your system board has single-channel memory, fill the DIMM 0 memory slot first. OR - 52 www.gateway.com
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... are the same size, density, and technology. www.gateway.com 53 When the module is secure, you hear a click. If your system board has dual-channel memory, fill both the Channel A/DIMM 1 memory slot and the Channel B/DIMM 1 memory slot with matching DIMMs. Channel A/DIMM 0 Channel ... Channel B/DIMM 1 5 Align the notches on the sides of the memory module should secure the memory module automatically. When adding memory, fill both the Channel A/DIMM 0 memory slot and the Channel B/DIMM 0 memory slot with the notches on the memory module bank and press the module firmly into the bank.
... are the same size, density, and technology. www.gateway.com 53 When the module is secure, you hear a click. If your system board has dual-channel memory, fill both the Channel A/DIMM 1 memory slot and the Channel B/DIMM 1 memory slot with matching DIMMs. Channel A/DIMM 0 Channel ... Channel B/DIMM 1 5 Align the notches on the sides of the memory module should secure the memory module automatically. When adding memory, fill both the Channel A/DIMM 0 memory slot and the Channel B/DIMM 0 memory slot with the notches on the memory module bank and press the module firmly into the bank.
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The amount of the System Properties dialog box in the General tab. 54 www.gateway.com 6 Close the case by following the instructions in "Closing the case" on page 49. 7 Reconnect the cables and the power cord. 8 Turn on your computer is shown at the bottom of memory in your computer. Windows starts and the Windows desktop appears. 9 Click Start, Control Panel, then click Performance and Maintenance (if in Category view). Click/Double-click System.
The amount of the System Properties dialog box in the General tab. 54 www.gateway.com 6 Close the case by following the instructions in "Closing the case" on page 49. 7 Reconnect the cables and the power cord. 8 Turn on your computer is shown at the bottom of memory in your computer. Windows starts and the Windows desktop appears. 9 Click Start, Control Panel, then click Performance and Maintenance (if in Category view). Click/Double-click System.
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...may not be able to play a DVD, make sure that the drive is facing up, then try again. ■ Try a different disc. www.gateway.com 59 For more information, see the documentation that the disc label is configured correctly by the CD or DVD drive. ■ If you are... 44. ■ Make sure that you have installed the required software. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that you have copy protection software. Audio See "Sound" on page 71. ...
...may not be able to play a DVD, make sure that the drive is facing up, then try again. ■ Try a different disc. www.gateway.com 59 For more information, see the documentation that the disc label is configured correctly by the CD or DVD drive. ■ If you are... 44. ■ Make sure that you have installed the required software. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure that you have copy protection software. Audio See "Sound" on page 71. ...
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... each key to drain it. If the keyboard does not work ■ Make sure that the keyboard cable is set up correctly. www.gateway.com 65 Let the keyboard dry before using an aerosol can of air with your Internet service provider (ISP) is plugged in correctly. Help... A keyboard character keeps repeating or you see the poster that came with your computer. ■ Remove all programs, then restart your computer. Memory You see a "Not enough memory" error message ■ Close all extension cables and switch boxes. ■ Clean the keyboard by using it again. You see...
... each key to drain it. If the keyboard does not work ■ Make sure that the keyboard cable is set up correctly. www.gateway.com 65 Let the keyboard dry before using an aerosol can of air with your Internet service provider (ISP) is plugged in correctly. Help... A keyboard character keeps repeating or you see the poster that came with your computer. ■ Remove all programs, then restart your computer. Memory You see a "Not enough memory" error message ■ Close all extension cables and switch boxes. ■ Clean the keyboard by using it again. You see...
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... are cleared and call messaging, or voice mail, make sure that the connections have additional telephone services such as the modem. 66 www.gateway.com If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon... plugged into the telephone wall jack. ■ If you are dialing, then click Edit. 4 Make sure that all messages are set correctly. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Modem (dial-up...
... are cleared and call messaging, or voice mail, make sure that the connections have additional telephone services such as the modem. 66 www.gateway.com If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon... plugged into the telephone wall jack. ■ If you are dialing, then click Edit. 4 Make sure that all messages are set correctly. Memory card reader Drive letters for a dial tone by plugging a working telephone into the modem jack and not the Ethernet network jack. Modem (dial-up...
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... before sending additional files to the printer. ■ If you print large files or many files at one time, you may want to add additional memory to the printer. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. For more information, see the speaker... information about sound troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooter in the Search box , then click the arrow. www.gateway.com 73 See the printer documentation for instructions for adding additional...
... before sending additional files to the printer. ■ If you print large files or many files at one time, you may want to add additional memory to the printer. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. For more information, see the speaker... information about sound troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooter in the Search box , then click the arrow. www.gateway.com 73 See the printer documentation for instructions for adding additional...
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...cable modem 27, 79, 83, 89, 96 connecting 9 Caps Lock indicator 22, 23 cards inserting memory card 32 removing memory card 32 troubleshooting add-in card 59 troubleshooting memory card 66 types of memory cards supported 32 case opening 46 CD cleaning 44 controlling play with keyboard 24 eject button 7 inserting... playing audio 36 recording 36 troubleshooting 59 CD drive eject button 7 identifying 34 locating drive 7 troubleshooting 59 using 34 cellular phone memory cards 32 Certificate of Authenticity 12 cleaning audio CD 44 case 41 CD 44 computer exterior 41 computer screen 42 DVD 44 keyboard ...
...cable modem 27, 79, 83, 89, 96 connecting 9 Caps Lock indicator 22, 23 cards inserting memory card 32 removing memory card 32 troubleshooting add-in card 59 troubleshooting memory card 66 types of memory cards supported 32 case opening 46 CD cleaning 44 controlling play with keyboard 24 eject button 7 inserting... playing audio 36 recording 36 troubleshooting 59 CD drive eject button 7 identifying 34 locating drive 7 troubleshooting 59 using 34 cellular phone memory cards 32 Certificate of Authenticity 12 cleaning audio CD 44 case 41 CD 44 computer exterior 41 computer screen 42 DVD 44 keyboard ...