Quick Setup Guide - Windows 8
Page 5
... only unless otherwise authorized by Macrovision. For U.S. Microsoft and Windows are trademarks of our products for technical or editorial errors or omissions contained herein. For some countries/ regions, HP may request a printed copy from hp.com/go /contactHP. Do NOT return your service label), ...Use of your warranty, please include your product number, warranty period (found on Demand Statement You can find the expressly provided HP Limited Warranty applicable to change without notice. In some countries/regions where the warranty is subject to most models. and other ...
... only unless otherwise authorized by Macrovision. For U.S. Microsoft and Windows are trademarks of our products for technical or editorial errors or omissions contained herein. For some countries/ regions, HP may request a printed copy from hp.com/go /contactHP. Do NOT return your service label), ...Use of your warranty, please include your product number, warranty period (found on Demand Statement You can find the expressly provided HP Limited Warranty applicable to change without notice. In some countries/regions where the warranty is subject to most models. and other ...
Quick Setup Guide - Windows 8
Page 7
.... Quick Setup (this Guide) ● Use the computer. ● Connect to http://welcome.hp.com/country/us/en/wwcontact_us.html. For U.S. Windows troubleshooting tools 1. Select the HP common computer hardware Support Assistant app on your computer. From the Start screen, type h, and ...Start screen, type c, and then select Control Panel. 2. HP Support website: http://www.hp.com/go /contactHP. information. ● Find links to use the Help and Support Microsoft Windows operating system. Visit http://www.hp.com/supportvideos (English only) ● Learn how to ...
.... Quick Setup (this Guide) ● Use the computer. ● Connect to http://welcome.hp.com/country/us/en/wwcontact_us.html. For U.S. Windows troubleshooting tools 1. Select the HP common computer hardware Support Assistant app on your computer. From the Start screen, type h, and ...Start screen, type c, and then select Control Panel. 2. HP Support website: http://www.hp.com/go /contactHP. information. ● Find links to use the Help and Support Microsoft Windows operating system. Visit http://www.hp.com/supportvideos (English only) ● Learn how to ...
Quick Setup Guide - Windows 8
Page 8
...select My computer, and then select User guides or visit http://www.hp.com/ergo. 2 Chapter 1 Getting information Safety & Comfort Guide Select the HP Support Assistant app on the Start screen. Select the HP Support Assistant app on the Start screen, select My computer, and ... guides. Type of information ● Find computer warranty information. ● Get up-to-date information and help from the Windows community. ● Connect to find HP Worldwide Limited Warranty and Technical Support included with your computer. Where to a TV. ● Maintain your computer. ●...
...select My computer, and then select User guides or visit http://www.hp.com/ergo. 2 Chapter 1 Getting information Safety & Comfort Guide Select the HP Support Assistant app on the Start screen. Select the HP Support Assistant app on the Start screen, select My computer, and ... guides. Type of information ● Find computer warranty information. ● Get up-to-date information and help from the Windows community. ● Connect to find HP Worldwide Limited Warranty and Technical Support included with your computer. Where to a TV. ● Maintain your computer. ●...
Quick Setup Guide - Windows 8
Page 11
... that are using the internal speakers, HP recommends connecting a matching HP subwoofer to the Sub connector on page 6). IMPORTANT: Your HDMI monitor must repeat these procedures to activate sound and adjust resolution for the HDMI connector. Press the Windows logo key on , press the Beats toggle... and disable Beats. Activating sound 1. To view the Beats user interface, from the Start screen, type b, and then select HP Beats Audio. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the screen. NOTE: If you ever...
... that are using the internal speakers, HP recommends connecting a matching HP subwoofer to the Sub connector on page 6). IMPORTANT: Your HDMI monitor must repeat these procedures to activate sound and adjust resolution for the HDMI connector. Press the Windows logo key on , press the Beats toggle... and disable Beats. Activating sound 1. To view the Beats user interface, from the Start screen, type b, and then select HP Beats Audio. Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the screen. NOTE: If you ever...
Quick Setup Guide - Windows 8
Page 12
...3. If one of the following HDMI options is available on the keyboard to close the window. Select OK to activate HDMI sound. Select Set Default. 7. This completes the steps to close the window, and then continue with a checkmark in it : ● NVIDIA High Definition Audio ...devices. It may display a green circle with the next procedure, "Adjusting resolution," if necessary. Press the Windows logo key on the Playback tab, select it . The Sound window opens. 4. Adjusting resolution To adjust resolution, follow the instructions for the Default Device. On the Playback ...
...3. If one of the following HDMI options is available on the keyboard to close the window. Select OK to activate HDMI sound. Select Set Default. 7. This completes the steps to close the window, and then continue with a checkmark in it : ● NVIDIA High Definition Audio ...devices. It may display a green circle with the next procedure, "Adjusting resolution," if necessary. Press the Windows logo key on the Playback tab, select it . The Sound window opens. 4. Adjusting resolution To adjust resolution, follow the instructions for the Default Device. On the Playback ...
Quick Setup Guide - Windows 8
Page 13
... the Show only TV resolutions check box does not contain a check mark. The Change resolution window opens. 3. The Catalyst Control Center window opens. 2. This completes the steps to a non-HP monitor, make sure that the Show only TV resolutions check box contains a check mark. If... NVIDIA Control Panel. In the Selecting a Task area on the top left corner of the window. 3. The DTV (HDMITM) 2 window opens. 4. Close the NVIDIA Control Panel. If your HP computer is connected to adjust resolution for Setting up additional monitors: These instructions are for NVIDIA ...
... the Show only TV resolutions check box does not contain a check mark. The Change resolution window opens. 3. The Catalyst Control Center window opens. 2. This completes the steps to a non-HP monitor, make sure that the Show only TV resolutions check box contains a check mark. If... NVIDIA Control Panel. In the Selecting a Task area on the top left corner of the window. 3. The DTV (HDMITM) 2 window opens. 4. Close the NVIDIA Control Panel. If your HP computer is connected to adjust resolution for Setting up additional monitors: These instructions are for NVIDIA ...
Quick Setup Guide - Windows 8
Page 16
Or, press and hold the Power button on the computer for additional troubleshooting options, see Getting information on . If Windows opens, immediately back up Windows. Contact Support, whether it was possible or not to start up all important data to a backup hard disk drive. 4. Either the hard disk drive or ...
Or, press and hold the Power button on the computer for additional troubleshooting options, see Getting information on . If Windows opens, immediately back up Windows. Contact Support, whether it was possible or not to start up all important data to a backup hard disk drive. 4. Either the hard disk drive or ...
Quick Setup Guide - Windows 8
Page 22
...sometimes the best) way. Restores the software (if it on the Start screen, select My computer, and then select User guides). - Select the HP Support Assistant app on again. From the Start screen, type c, and then select Control Panel. 2. problems, try ● Update the drivers (... erases all data files you are using the proper cables for assistance. Run the wireless setup wizard: 1. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your Internet service provider (ISP...
...sometimes the best) way. Restores the software (if it on the Start screen, select My computer, and then select User guides). - Select the HP Support Assistant app on again. From the Start screen, type c, and then select Control Panel. 2. problems, try ● Update the drivers (... erases all data files you are using the proper cables for assistance. Run the wireless setup wizard: 1. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your Internet service provider (ISP...
Quick Setup Guide - Windows 8
Page 25
... number ● Operating system ● Purchase date Please take a moment to write down your computer. After thirty (30) days, there may be viewed using HP Support Information. Easy to register! The first four items on the web, by phone, or through your computer. Go to: http://www.../apac/register. From the Start screen, type h, and then select Help and Support. 2. Ways to get help 1. Award-winning HP Customer Support is still available. Use Windows Help and Support for thirty (30) days from the time you purchased your local retailer, you'll find what you get the most from ...
... number ● Operating system ● Purchase date Please take a moment to write down your computer. After thirty (30) days, there may be viewed using HP Support Information. Easy to register! The first four items on the web, by phone, or through your computer. Go to: http://www.../apac/register. From the Start screen, type h, and then select Help and Support. 2. Ways to get help 1. Award-winning HP Customer Support is still available. Use Windows Help and Support for thirty (30) days from the time you purchased your local retailer, you'll find what you get the most from ...
Troubleshooting and Maintenance Guide
Page 2
...product incorporates copyright protection technology that is used for HP products and services are described and advertised by manufacturers in the express warranty statements accompanying such products and services. Microsoft and Windows are available in the U.S. Not all features are...License © Copyright 2013 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company P.O. and other intellectual property rights. Microsoft Windows and other than the size stated in the product specifications, in this copyright protection technology must be available because of memory...
...product incorporates copyright protection technology that is used for HP products and services are described and advertised by manufacturers in the express warranty statements accompanying such products and services. Microsoft and Windows are available in the U.S. Not all features are...License © Copyright 2013 Hewlett-Packard Development Company, L.P. Hewlett-Packard Company P.O. and other intellectual property rights. Microsoft Windows and other than the size stated in the product specifications, in this copyright protection technology must be available because of memory...
Troubleshooting and Maintenance Guide
Page 5
... updates Microsoft continually updates the Windows operating system. 1 Protecting your computer Your computer contains features that help protect the integrity of characters that is a group of your computer can detect... by viruses. For protection against new viruses beyond the trial period, purchase an extended update service. Unauthorized access to the computer Firewall software ● Windows includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on your system and its data from unauthorized access. Unauthorized ...
... updates Microsoft continually updates the Windows operating system. 1 Protecting your computer Your computer contains features that help protect the integrity of characters that is a group of your computer can detect... by viruses. For protection against new viruses beyond the trial period, purchase an extended update service. Unauthorized access to the computer Firewall software ● Windows includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on your system and its data from unauthorized access. Unauthorized ...
Troubleshooting and Maintenance Guide
Page 6
... drive. 4. Contact Support, whether it is blank, the monitor might encounter while installing, starting up all important data to turn it . Use the Windows Task Manager to restart the computer. If closing programs does not work, restart the computer: 1. Select the Power icon in the lower-right corner of... any programs not responding, or restart the computer: 1. Test the wall outlet by the product manufacturer for your computer, or visit http://www.hp.com/go/contactHP and search for information about peripheralspecific problems, such as issues with a monitor or a printer.
... drive. 4. Contact Support, whether it is blank, the monitor might encounter while installing, starting up all important data to turn it . Use the Windows Task Manager to restart the computer. If closing programs does not work, restart the computer: 1. Select the Power icon in the lower-right corner of... any programs not responding, or restart the computer: 1. Test the wall outlet by the product manufacturer for your computer, or visit http://www.hp.com/go/contactHP and search for information about peripheralspecific problems, such as issues with a monitor or a printer.
Troubleshooting and Maintenance Guide
Page 7
... turn off the computer, unplug and reconnect the keyboard to the back of dust, dirt, and heat on page 12. (Your computer might be in Windows: too large or too small, or the images are not blocked and that came with cable) Symptom Possible solution Keyboard commands and typing are bent...
... turn off the computer, unplug and reconnect the keyboard to the back of dust, dirt, and heat on page 12. (Your computer might be in Windows: too large or too small, or the images are not blocked and that came with cable) Symptom Possible solution Keyboard commands and typing are bent...
Troubleshooting and Maintenance Guide
Page 9
...: 1. doing so might have a dial-up a new connection or network to enter the on the back of the computer. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Replace the non-powered speakers with powered speakers. 1. To...
...: 1. doing so might have a dial-up a new connection or network to enter the on the back of the computer. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Replace the non-powered speakers with powered speakers. 1. To...
Troubleshooting and Maintenance Guide
Page 10
...System Restore Software program and hardware driver reinstallation (see Microsoft System Restore, later in this table). - Double-click the specific item (for example, HP DVD Writer 640b). 4. Select the System protection tab on -screen instructions. This erases all open programs. 2. You can also set restore points ...version of the driver if the new one does not solve your computer to a configuration that are shipped without a version of Microsoft Windows. Or, to revert to an earlier version of device you have created. Some features might be due to software that might not be...
...System Restore Software program and hardware driver reinstallation (see Microsoft System Restore, later in this table). - Double-click the specific item (for example, HP DVD Writer 640b). 4. Select the System protection tab on -screen instructions. This erases all open programs. 2. You can also set restore points ...version of the driver if the new one does not solve your computer to a configuration that are shipped without a version of Microsoft Windows. Or, to revert to an earlier version of device you have created. Some features might be due to software that might not be...
Troubleshooting and Maintenance Guide
Page 11
... factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Symptom Possible solution Software program and hardware driver reinstallation If any of your program is in the HP Recovery Manager: 1. Reinstall these programs directly from the HP Recovery Manager. Before you uninstall a program, be sure that are damaged, you...
... factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Symptom Possible solution Software program and hardware driver reinstallation If any of your program is in the HP Recovery Manager: 1. Reinstall these programs directly from the HP Recovery Manager. Before you uninstall a program, be sure that are damaged, you...
Troubleshooting and Maintenance Guide
Page 12
... Software troubleshooting on page 10. The recovery image is responding, use the System Recovery program - However, you must choose one of Microsoft Windows. To purchase recovery discs, visit http://www.hp.com/go/contactHP. System recovery from the computer except the monitor, keyboard, and mouse. 3. To create recovery media, see System recovery...
... Software troubleshooting on page 10. The recovery image is responding, use the System Recovery program - However, you must choose one of Microsoft Windows. To purchase recovery discs, visit http://www.hp.com/go/contactHP. System recovery from the computer except the monitor, keyboard, and mouse. 3. To create recovery media, see System recovery...
Troubleshooting and Maintenance Guide
Page 13
...all peripheral devices, and turn on . If using a recovery USB flash drive, insert it prompts you to restart the computer and run HP Recovery Manager from recovery media CAUTION: System Recovery deletes all peripheral devices, and turn the computer back on page 10. If using recovery ...computer except the monitor, keyboard, and mouse. Or, if the computer is working , follow these steps to continue. 5. System recovery options 9 Select Windows Recovery Environment. 6. Insert the disc or USB flash drive, select Yes, and then click Next to insert recovery media. If using recovery media: 1....
...all peripheral devices, and turn on . If using a recovery USB flash drive, insert it prompts you to restart the computer and run HP Recovery Manager from recovery media CAUTION: System Recovery deletes all peripheral devices, and turn the computer back on page 10. If using recovery ...computer except the monitor, keyboard, and mouse. Or, if the computer is working , follow these steps to continue. 5. System recovery options 9 Select Windows Recovery Environment. 6. Insert the disc or USB flash drive, select Yes, and then click Next to insert recovery media. If using recovery media: 1....
Troubleshooting and Maintenance Guide
Page 14
Skip to turn on the computer. Create recovery media from that are shipped without a version of Microsoft Windows. You can create only one set depends on either blank DVD discs or a USB flash drive (one or the other, but not both). You can ...; If you must use high-quality discs to be available on to create a recovery USB flash drive instead, using a recovery DVD, the computer automatically runs HP Recovery Manager from the disc. You will tell you the size of recovery media for discs to create your computer must have a DVD writer, and...
Skip to turn on the computer. Create recovery media from that are shipped without a version of Microsoft Windows. You can create only one set depends on either blank DVD discs or a USB flash drive (one or the other, but not both). You can ...; If you must use high-quality discs to be available on to create a recovery USB flash drive instead, using a recovery DVD, the computer automatically runs HP Recovery Manager from the disc. You will tell you the size of recovery media for discs to create your computer must have a DVD writer, and...
Troubleshooting and Maintenance Guide
Page 16
...dirt, and heat will prolong its life. Make a backup of important data files before proceeding with a System Recovery. Visit http://www.hp.com/ go/contactHP for further details. Virus scan Perform a full virus scan every week to catch viruses that might still get bogged down...overheat, or, in good condition and improve system performance. As needed Backing up , creating a blanket effect; Weekly Software cleanup Use the Windows cleaning tool or safe third-party cleaning tools to remove junk files and temporary files that it to the original configuration when you perform ...
...dirt, and heat will prolong its life. Make a backup of important data files before proceeding with a System Recovery. Visit http://www.hp.com/ go/contactHP for further details. Virus scan Perform a full virus scan every week to catch viruses that might still get bogged down...overheat, or, in good condition and improve system performance. As needed Backing up , creating a blanket effect; Weekly Software cleanup Use the Windows cleaning tool or safe third-party cleaning tools to remove junk files and temporary files that it to the original configuration when you perform ...