HP DesignJet 3000/3500 CP Printer Users Guide - C4724-90051
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...diagnose the problem. Electrical contacts Nozzles C472368 11-7 Identifying the Printhead Components The primary components of print problems will help HP Customer Support Centers to provide an accurate solution to help you are shown in the illustration below. Whenever you suspect that your printing... the Image Quality Print test, accessed from the Utilities / Service tests / Image quality print menu. Troubleshooting Solving Image-Quality Problems Some General Information About the Image Quality Test One of the printer's internal prints is advisable to perform this test to any Image...
...diagnose the problem. Electrical contacts Nozzles C472368 11-7 Identifying the Printhead Components The primary components of print problems will help HP Customer Support Centers to provide an accurate solution to help you are shown in the illustration below. Whenever you suspect that your printing... the Image Quality Print test, accessed from the Utilities / Service tests / Image quality print menu. Troubleshooting Solving Image-Quality Problems Some General Information About the Image Quality Test One of the printer's internal prints is advisable to perform this test to any Image...
HP DesignJet 3000/3500 CP Printer Users Guide - C4724-90051
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Service print. 11-57 Troubleshooting Getting Help n If possible print out the following reports. Usage report - See page 2-12, Printing Other Internal Prints and fax them to the support center helping you: - Postscript config. -
Service print. 11-57 Troubleshooting Getting Help n If possible print out the following reports. Usage report - See page 2-12, Printing Other Internal Prints and fax them to the support center helping you: - Postscript config. -
HP DesignJet 3000/3500 CP Printer Users Guide - C4724-90051
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...this guide, then contact your local Hewlett-Packard Sales and Support Office or an Authorized HP Personal Computer Dealer Repair Center and arrange for details of the services available. Obtaining Service During Warranty Period If your hardware should fail after the warranty period, read the "...Troubleshooting" section in this guide, then contact an Authorized HP Personal Computer Dealer Repair Center or call an HP Sales and Support Office for onsite repair of the product. If you have an HP Maintenance Agreement, request service under your agreement. Retain proof of purchase in order...
...this guide, then contact your local Hewlett-Packard Sales and Support Office or an Authorized HP Personal Computer Dealer Repair Center and arrange for details of the services available. Obtaining Service During Warranty Period If your hardware should fail after the warranty period, read the "...Troubleshooting" section in this guide, then contact an Authorized HP Personal Computer Dealer Repair Center or call an HP Sales and Support Office for onsite repair of the product. If you have an HP Maintenance Agreement, request service under your agreement. Retain proof of purchase in order...
Service Manual
Page 19
...(name, version, etc.). D Additional comments about to replace, just to the HP Response Center or the nearest HP Support Office. For information on the component/assembly that you are about the usage, the setting, etc.. Troubleshooting HP DesignJet CP Series Printers 1-7 What Can I do when a System Error Code Appears on the Failed Component...it. D Is the problem reproducible by you cannot resolve, then report the error to make sure that is not documented in this Service Manual or you have an error which you ? If the test on that has failed. Chapter 2 contains a list of the...
...(name, version, etc.). D Additional comments about to replace, just to the HP Response Center or the nearest HP Support Office. For information on the component/assembly that you are about the usage, the setting, etc.. Troubleshooting HP DesignJet CP Series Printers 1-7 What Can I do when a System Error Code Appears on the Failed Component...it. D Is the problem reproducible by you cannot resolve, then report the error to make sure that is not documented in this Service Manual or you have an error which you ? If the test on that has failed. Chapter 2 contains a list of the...
Service Manual
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... is using . D Additional comments about the usage, the setting, etc.. 2-2 HP DesignJet CP Series Printers System Error Codes D Is the problem reproducible by internal system errors. The following ...Center or the nearest HP Support Office. The following information ready: D Model and Serial Number of system error codes and their respective descriptions and recommended corrective actions. D The Current configuration sheet. D Which firmware revision the printer is not documented in this Service Manual or you have the following pages contain a list of the printer. D The Service...
... is using . D Additional comments about the usage, the setting, etc.. 2-2 HP DesignJet CP Series Printers System Error Codes D Is the problem reproducible by internal system errors. The following ...Center or the nearest HP Support Office. The following information ready: D Model and Serial Number of system error codes and their respective descriptions and recommended corrective actions. D The Current configuration sheet. D Which firmware revision the printer is not documented in this Service Manual or you have the following pages contain a list of the printer. D The Service...
Service Manual
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...of the Flash SIMM (firmware) installed or upgrade the firmware revision of the printer. Corrective Action: Replace the Electronics Module ' page 8Ć6. D the complete error number. D service print (Utilities / Service Tests). D additional comments about the usage, the setting, etc.. System Error:... the error to the HP Response Center or the nearest HP Support Office, stating the following information: D Model and Serial Number of the Flash SIMM ' page 1Ć3. Replace the Electronics Module ' page 8Ć6. 2-16 HP DesignJet CP Series Printers System Error Codes System ...
...of the Flash SIMM (firmware) installed or upgrade the firmware revision of the printer. Corrective Action: Replace the Electronics Module ' page 8Ć6. D the complete error number. D service print (Utilities / Service Tests). D additional comments about the usage, the setting, etc.. System Error:... the error to the HP Response Center or the nearest HP Support Office, stating the following information: D Model and Serial Number of the Flash SIMM ' page 1Ć3. Replace the Electronics Module ' page 8Ć6. 2-16 HP DesignJet CP Series Printers System Error Codes System ...
Service Manual
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... Center or the nearest HP Support Office, stating the following : D Calibrate the Line Sensor ' page 5Ć9. Try the following information: D Model and Serial Number of the Flash SIMM ' page 1Ć3. D service print (Utilities / Service Tests). If the error code remains after replacing Carriage Assembly. System Error: 060500 Problem Description: Line Sensor ... Action: Calibrate the Line Sensor ' page 5Ć9. D the complete error number (07xxxx XXXXXXXX). D Replace the Carriage Assembly ' page 8Ć42. System Error Codes HP DesignJet CP Series Printers 2-29
... Center or the nearest HP Support Office, stating the following : D Calibrate the Line Sensor ' page 5Ć9. Try the following information: D Model and Serial Number of the Flash SIMM ' page 1Ć3. D service print (Utilities / Service Tests). If the error code remains after replacing Carriage Assembly. System Error: 060500 Problem Description: Line Sensor ... Action: Calibrate the Line Sensor ' page 5Ć9. D the complete error number (07xxxx XXXXXXXX). D Replace the Carriage Assembly ' page 8Ć42. System Error Codes HP DesignJet CP Series Printers 2-29
Service Manual
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...service print (Utilities / Service Tests). HP DesignJet 2500CP/3500CP only System Error: Problem Description: Corrective Action: 08xxxx PostScript Error. Make sure you have the latest version of the Flash SIMM (firmware) installed or upgrade the firmware revision of the printer. D the complete error number. HP DesignJet 2500CP/3500CP...in the Electronics Module. 2-30 HP DesignJet CP Series Printers System Error Codes If the error code remains after installing the latest Flash SIMM then report the error to the HP Response Center or the nearest HP Support Office, stating the following ...
...service print (Utilities / Service Tests). HP DesignJet 2500CP/3500CP only System Error: Problem Description: Corrective Action: 08xxxx PostScript Error. Make sure you have the latest version of the Flash SIMM (firmware) installed or upgrade the firmware revision of the printer. D the complete error number. HP DesignJet 2500CP/3500CP...in the Electronics Module. 2-30 HP DesignJet CP Series Printers System Error Codes If the error code remains after installing the latest Flash SIMM then report the error to the HP Response Center or the nearest HP Support Office, stating the following ...