End User License Agreement
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...Use. You do not have Software Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use the Software Product only on a single computer ("Your Computer"). d. HP and its online documentation. Freeware. RIGHTS IN THE SOFTWARE the right to a separate license agreement between ...(a) you (either an individual or a single entity) and (b) Hewlett-Packard Company ("HP") that governs your HP product ("HP Product"), that it is provided to you via the internet and was originally licensed for use on or made available by ...
...Use. You do not have Software Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use the Software Product only on a single computer ("Your Computer"). d. HP and its online documentation. Freeware. RIGHTS IN THE SOFTWARE the right to a separate license agreement between ...(a) you (either an individual or a single entity) and (b) Hewlett-Packard Company ("HP") that governs your HP product ("HP Product"), that it is provided to you via the internet and was originally licensed for use on or made available by ...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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The information con- Key Specifications Processor Type RAM Type Maximum RAM Supported Expansion Slots Graphics Adapter Drive Support I/O Interfaces AMD Athlon 64, Sempron-64, Phenom PC2-6400 (800 MHz) non-ECC 8 GB • 1 PCIe-x16 • 2 ... 449980-001 440747-001 484145-001 440499-001 439995-001 484144-001 440754-001 439994-001 dc5850 Illustrated Parts & Service Map, MT 481406-001 page 1 HP shall not be liable for 435385-xxx -171 -181 -B41 -201 -221 -081 -351 -051 -DE1 -121 -041 -151 -BB1 -211 -B31 -061 -291 435302...
The information con- Key Specifications Processor Type RAM Type Maximum RAM Supported Expansion Slots Graphics Adapter Drive Support I/O Interfaces AMD Athlon 64, Sempron-64, Phenom PC2-6400 (800 MHz) non-ECC 8 GB • 1 PCIe-x16 • 2 ... 449980-001 440747-001 484145-001 440499-001 439995-001 484144-001 440754-001 439994-001 dc5850 Illustrated Parts & Service Map, MT 481406-001 page 1 HP shall not be liable for 435385-xxx -171 -181 -B41 -201 -221 -081 -351 -051 -DE1 -121 -041 -151 -BB1 -211 -B31 -061 -291 435302...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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...the product number (for memory support information. 301, 304-Keyboard error Keyboard failure. 1. Click the Diagnostics link. 7. Select HP Insight Diagnostics Offline Edition. 8. Replace system board. 162-System Options Not Set Configuration incorrect. Reset date and time in Advanced...Adapter Failure Graphics display controller. 1. detached or ness. Remove third-party graphics card to proper version. Memory Parity Error Parity RAM failure. Ensure that you have malfunctioned. 1. Reseat chassis, rear chassis, or front chassis fan. 2. Error ROM BIOS....
...the product number (for memory support information. 301, 304-Keyboard error Keyboard failure. 1. Click the Diagnostics link. 7. Select HP Insight Diagnostics Offline Edition. 8. Replace system board. 162-System Options Not Set Configuration incorrect. Reset date and time in Advanced...Adapter Failure Graphics display controller. 1. detached or ness. Remove third-party graphics card to proper version. Memory Parity Error Parity RAM failure. Ensure that you have malfunctioned. 1. Reseat chassis, rear chassis, or front chassis fan. 2. Error ROM BIOS....
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... DIP DMA DMI dpi DRAM DRQ DVI dword EDID EDO EEPROM EGA EIA 1-4 Table 1-1 (Continued) Acronyms and Abbreviations Description compact disk system color graphics adapter Channel, chapter centimeter cache/memory controller complimentary metal-oxide semiconductor (configuration memory) controller control 1. Compaq system management 2. compressor/decompressor Compaq... random access memory data request Digital video interface Double word (32 bits) extended display identification data extended data out (RAM type) electrically erasable PROM enhanced graphics adapter Electronic Industry Association www...
... DIP DMA DMI dpi DRAM DRQ DVI dword EDID EDO EEPROM EGA EIA 1-4 Table 1-1 (Continued) Acronyms and Abbreviations Description compact disk system color graphics adapter Channel, chapter centimeter cache/memory controller complimentary metal-oxide semiconductor (configuration memory) controller control 1. Compaq system management 2. compressor/decompressor Compaq... random access memory data request Digital video interface Double word (32 bits) extended display identification data extended data out (RAM type) electrically erasable PROM enhanced graphics adapter Electronic Industry Association www...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...port enhanced IDE Extended System Configuration Data (format) Environmental Variable (data) Exchangeable Card Architecture first in/first out flag (register) frequency modulation fast page mode (RAM type) Floating point unit (numeric or math coprocessor) Frames per second Foot/feet gigabyte ground general purpose I/O general purpose open-collector Graphics address re-mapping... of Electrical and Electronic Engineers interrupt flag interface integrated graphics controller inch interrupt input/output initial program loader Infrared Data Association interrupt request www.hp.com Introduction 1-5
...port enhanced IDE Extended System Configuration Data (format) Environmental Variable (data) Exchangeable Card Architecture first in/first out flag (register) frequency modulation fast page mode (RAM type) Floating point unit (numeric or math coprocessor) Frames per second Foot/feet gigabyte ground general purpose I/O general purpose open-collector Graphics address re-mapping... of Electrical and Electronic Engineers interrupt flag interface integrated graphics controller inch interrupt input/output initial program loader Infrared Data Association interrupt request www.hp.com Introduction 1-5
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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Acronym or Abbreviation PAL PATA PC PCA PCI PCI-E PCM PCMCIA PEG PFC PIN PIO PN POST PROM PTR PWM RAID RAM RAS RBSU rcvr RDRAM RGB RH RMS ROM RPM RTC R/W SATA SCSI SDR SDRAM Technical Reference Guide Introduction Table 1-1 (Continued) Acronyms and Abbreviations Description 1. phase ... mean square read-only memory revolutions per minute real time clock Read/Write Serial ATA small computer system interface Singles data rate (memory) Synchronous Dynamic RAM www.hp.com 1-7 programmable array logic 2.
Acronym or Abbreviation PAL PATA PC PCA PCI PCI-E PCM PCMCIA PEG PFC PIN PIO PN POST PROM PTR PWM RAID RAM RAS RBSU rcvr RDRAM RGB RH RMS ROM RPM RTC R/W SATA SCSI SDR SDRAM Technical Reference Guide Introduction Table 1-1 (Continued) Acronyms and Abbreviations Description 1. phase ... mean square read-only memory revolutions per minute real time clock Read/Write Serial ATA small computer system interface Singles data rate (memory) Synchronous Dynamic RAM www.hp.com 1-7 programmable array logic 2.
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...1-8 Table 1-1 (Continued) Acronyms and Abbreviations Description Serial digital video output Single Edge-Connector sequential colour avec memoire (sequential color with memory) sign flag Synchronous Graphics RAM Single instruction multiple data single in-line memory module Self Monitor Analysis Report Technology system management interrupt system management mode system management... Information Administration twisted pair ethernet track per inch transistor-transistor logic television transmit universal asynchronous receiver/transmitter Ultra DMA www.hp.com Technical Reference Guide
...1-8 Table 1-1 (Continued) Acronyms and Abbreviations Description Serial digital video output Single Edge-Connector sequential colour avec memoire (sequential color with memory) sign flag Synchronous Graphics RAM Single instruction multiple data single in-line memory module Self Monitor Analysis Report Technology system management interrupt system management mode system management... Information Administration twisted pair ethernet track per inch transistor-transistor logic television transmit universal asynchronous receiver/transmitter Ultra DMA www.hp.com Technical Reference Guide
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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Acronym or Abbreviation URL us/µs USB UTP V VAC VDC VESA VGA VLSI VRAM W WOL WRAM ZF ZIF Table 1-1 (Continued) Acronyms and Abbreviations Description Uniform resource locator microsecond Universal Serial Bus unshielded twisted pair volt Volts alternating current Volts direct current Video Electronic Standards Association video graphics adapter very large scale integration Video RAM watt Wake-On-LAN Windows RAM zero flag zero insertion force (socket) Introduction Technical Reference Guide www.hp.com 1-9
Acronym or Abbreviation URL us/µs USB UTP V VAC VDC VESA VGA VLSI VRAM W WOL WRAM ZF ZIF Table 1-1 (Continued) Acronyms and Abbreviations Description Uniform resource locator microsecond Universal Serial Bus unshielded twisted pair volt Volts alternating current Volts direct current Video Electronic Standards Association video graphics adapter very large scale integration Video RAM watt Wake-On-LAN Windows RAM zero flag zero insertion force (socket) Introduction Technical Reference Guide www.hp.com 1-9
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... Area 0000 0000h BIOS Extended BIOS Expansion Area Legacy Video Base Memory 1 MB 640 KB Figure 3-2. Base memory is always mapped to PCI space. Graphics RAM areas are cacheable. Technical Reference Guide www...
... Area 0000 0000h BIOS Extended BIOS Expansion Area Legacy Video Base Memory 1 MB 640 KB Figure 3-2. Base memory is always mapped to PCI space. Graphics RAM areas are cacheable. Technical Reference Guide www...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... 4.4 Real-Time Clock and Configuration Memory The Real-time clock (RTC) and configuration memory (also referred to as described in section 4.5.1 4-8 www.hp.com Technical Reference Guide The RTC uses the first 14 bytes (00-0Dh) of Week 05h Hours (Alarm) 04h Hours (Timer) 03h Minutes (Alarm...that no effect on the Power-on the system board are provided by the following figure, the SB700 component provides 256 bytes of battery-backed RAM divided into two 128-byte configuration memory areas. Memory Area (128 bytes) 80h 7Fh Standard Config. The battery is located in the following ...
... 4.4 Real-Time Clock and Configuration Memory The Real-time clock (RTC) and configuration memory (also referred to as described in section 4.5.1 4-8 www.hp.com Technical Reference Guide The RTC uses the first 14 bytes (00-0Dh) of Week 05h Hours (Alarm) 04h Hours (Timer) 03h Minutes (Alarm...that no effect on the Power-on the system board are provided by the following figure, the SB700 component provides 256 bytes of battery-backed RAM divided into two 128-byte configuration memory areas. Memory Area (128 bytes) 80h 7Fh Standard Config. The battery is located in the following ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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..., after which only blinking LED indication continues. [1] Repeated after power on the system board and/or in starting fan(s). 4-12 www.hp.com Technical Reference Guide All systems also provide or support an auxiliary chassis fan. clear None None Processor thermal shutdown Blinks red 2 times... Required S0: System on (normal operation) Steady green None None S1: Suspend Blinks green @ .5 Hz None None S3: Suspend to RAM Blinks green @ .5 Hz None None S4: Suspend to increase speed of the processor heatsink assembly. Typical cooling conditions include the following:...
..., after which only blinking LED indication continues. [1] Repeated after power on the system board and/or in starting fan(s). 4-12 www.hp.com Technical Reference Guide All systems also provide or support an auxiliary chassis fan. clear None None Processor thermal shutdown Blinks red 2 times... Required S0: System on (normal operation) Steady green None None S1: Suspend Blinks green @ .5 Hz None None S3: Suspend to RAM Blinks green @ .5 Hz None None S4: Suspend to increase speed of the processor heatsink assembly. Typical cooling conditions include the following:...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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Power and Signal Distribution A dual-color LED located on but fails to boot. Blinks red 3 times @ 1 Hz ...If HD LED turns green then check voltage select switch setting or expansion cards. Beeps stop after 5 cycles. Technical Reference Guide www.hp.com 7-5 Blinks red 5 times @ 1 Hz [1] Pre-video memory error. Blinks red 8 times @ 1 Hz [1] Invalid ROM...times @ 1 Hz [1] Bad option card. No light System dead. If no LED light then check power button/power supply cables to RAM (S3) Blinks red 2 times @ 1 Hz [1] Processor thermal shut down. Blinks red 7 times @ 1 Hz [1] PCA failure....
Power and Signal Distribution A dual-color LED located on but fails to boot. Blinks red 3 times @ 1 Hz ...If HD LED turns green then check voltage select switch setting or expansion cards. Beeps stop after 5 cycles. Technical Reference Guide www.hp.com 7-5 Blinks red 5 times @ 1 Hz [1] Pre-video memory error. Blinks red 8 times @ 1 Hz [1] Invalid ROM...times @ 1 Hz [1] Bad option card. No light System dead. If no LED light then check power button/power supply cables to RAM (S3) Blinks red 2 times @ 1 Hz [1] Processor thermal shut down. Blinks red 7 times @ 1 Hz [1] PCA failure....
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... not triggered by timer 114-01 Speaker test failed 106-01 Keyboard controller test failed 116-xx Way 0 read/write test failed 107-01 CMOS RAM test failed 162-xx Options failed (mismatch in speed test 105-10 Port 61 I/O test failed 112-10 Speed test High mode out of range... 105-11 Port 61 bit not at zero 112-12 Speed test variable speed mode inop. 105-13 No int. Technical Reference Guide www.hp.com A-5 System Error Messages Message Probable Cause Message Probable Cause 101 Option ROM error 109-02 CMOS clock rollover test failed 102 System board failure...
... not triggered by timer 114-01 Speaker test failed 106-01 Keyboard controller test failed 116-xx Way 0 read/write test failed 107-01 CMOS RAM test failed 162-xx Options failed (mismatch in speed test 105-10 Port 61 I/O test failed 112-10 Speed test High mode out of range... 105-11 Port 61 bit not at zero 112-12 Speed test variable speed mode inop. 105-13 No int. Technical Reference Guide www.hp.com A-5 System Error Messages Message Probable Cause Message Probable Cause 101 Option ROM error 109-02 CMOS clock rollover test failed 102 System board failure...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... changed Invalid memory configuration Extended memory size changed CLIM memory size changed Memory machine ID test failed Memory system ROM checksum failed Failed RAM/ROM map test Failed RAM/ROM protect test Memory read/write test failed Error while saving block in read/write test Error while restoring block in read/write... Memory increment pattern test Error while saving memory during increment pattern test Error while restoring memory during increment pattern test Memory random pattern test A-6 www.hp.com Technical Reference Guide
... changed Invalid memory configuration Extended memory size changed CLIM memory size changed Memory machine ID test failed Memory system ROM checksum failed Failed RAM/ROM map test Failed RAM/ROM protect test Memory read/write test failed Error while saving block in read/write test Error while restoring block in read/write... Memory increment pattern test Error while saving memory during increment pattern test Error while restoring memory during increment pattern test Memory random pattern test A-6 www.hp.com Technical Reference Guide
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...Previously exceeded bad track limit 17xx-50 Failed I /O read 17xx-60 Failed uncorrectable ECC error 17xx-19 Cntlr. Technical Reference Guide www.hp.com A-13 soft error limit 17xx-53 Failed drive/head register test 17xx-04 Previously exceeded max.hard error 17xx-54 limit Failed ...input register test 17xx-05 Failed to reset controller 17xx-55 Cylinder 1 error 17xx-06 Fatal error while reading 17xx-56 Failed controller RAM diagnostics 17xx-07 Fatal error while writing 17xx-57 Failed controller-to-drive diagnostics 17xx-08 Failed compare of R/W buffers 17xx-58 Failed...
...Previously exceeded bad track limit 17xx-50 Failed I /O read 17xx-60 Failed uncorrectable ECC error 17xx-19 Cntlr. Technical Reference Guide www.hp.com A-13 soft error limit 17xx-53 Failed drive/head register test 17xx-04 Previously exceeded max.hard error 17xx-54 limit Failed ...input register test 17xx-05 Failed to reset controller 17xx-55 Cylinder 1 error 17xx-06 Fatal error while reading 17xx-56 Failed controller RAM diagnostics 17xx-07 Fatal error while writing 17xx-57 Failed controller-to-drive diagnostics 17xx-08 Failed compare of R/W buffers 17xx-58 Failed...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... Error Messages Probable Cause Message Probable Cause Video memory test failed 2418-02 EGA shadow RAM test failed Video attribute test failed 2419-01 EGA ROM checksum test failed Video character ...2451-01 132-column AVGA test failed Noise pattern test failed 2456-01 AVGA 256-color test failed Lightpen text test failed, no response 2458-xx AVGA BitBLT test failed Lightpen...3206-xx Table A-15 Audio Error Messages Probable Cause Audio subsystem internal error A-16 www.hp.com Technical Reference Guide graphics mode test failed 640x200 mode test failed 2431-01 640x480 graphics...
... Error Messages Probable Cause Message Probable Cause Video memory test failed 2418-02 EGA shadow RAM test failed Video attribute test failed 2419-01 EGA ROM checksum test failed Video character ...2451-01 132-column AVGA test failed Noise pattern test failed 2456-01 AVGA 256-color test failed Lightpen text test failed, no response 2458-xx AVGA BitBLT test failed Lightpen...3206-xx Table A-15 Audio Error Messages Probable Cause Audio subsystem internal error A-16 www.hp.com Technical Reference Guide graphics mode test failed 640x200 mode test failed 2431-01 640x480 graphics...
Service Reference Guide: HP Compaq dc5850 Business PC
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... Replace keyboard. 303-Keyboard Controller Error I/O board keyboard controller. 1. If third-party memory has been added, test using HP-only memory. 4. Rearrange the DIMMs so that none of memory. 215-DIMM Configuration Error Populated DIMM configuration is not optimized... incorrect. 1. A memory module in memory socket identified in Memory Socket(s) X, X, ... Verify proper memory module type. 201-Memory Error RAM failure. 1. Verify proper memory module type. 4. Remove and replace the identified faulty memory module(s). 5. Reconnect keyboard with the chipset. 1....
... Replace keyboard. 303-Keyboard Controller Error I/O board keyboard controller. 1. If third-party memory has been added, test using HP-only memory. 4. Rearrange the DIMMs so that none of memory. 215-DIMM Configuration Error Populated DIMM configuration is not optimized... incorrect. 1. A memory module in memory socket identified in Memory Socket(s) X, X, ... Verify proper memory module type. 201-Memory Error RAM failure. 1. Verify proper memory module type. 4. Remove and replace the identified faulty memory module(s). 5. Reconnect keyboard with the chipset. 1....
Service Reference Guide: HP Compaq dc5850 Business PC
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.... Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Either remove the Drivelocked SATA device or disable the Drivelock feature. Memory Parity Error Parity RAM failure. problem goes away. Lastly, change Storage > Storage Options > ...Mode Active and No Keyboard Attached Keyboard failure while Network Server Mode 1. Check connector for RAID mode. Parity Check 2 Parity RAM failure. problem goes away. 178 Appendix C POST Error Messages Run Computer Setup and Diagnostic utilities. Replace keyboard. For each listed...
.... Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Either remove the Drivelocked SATA device or disable the Drivelock feature. Memory Parity Error Parity RAM failure. problem goes away. Lastly, change Storage > Storage Options > ...Mode Active and No Keyboard Attached Keyboard failure while Network Server Mode 1. Check connector for RAID mode. Parity Check 2 Parity RAM failure. problem goes away. 178 Appendix C POST Error Messages Run Computer Setup and Diagnostic utilities. Replace keyboard. For each listed...
Service Reference Guide: HP Compaq dc5850 Business PC
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... to the following table are listed in the order in the following table to cool before proceeding. Press any key or move the mouse to RAM mode (some models only) or normal Suspend mode. When the computer is plugged into an AC power source, voltage is running. Recommended actions in which...
... to the following table are listed in the order in the following table to cool before proceeding. Press any key or move the mouse to RAM mode (some models only) or normal Suspend mode. When the computer is plugged into an AC power source, voltage is running. Recommended actions in which...
Troubleshooting Guide
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...that each channel has the same amount of the keys are correctly installed. 3. If third-party memory has been added, test using HP-only memory. 4. Remove power from the system and reinstall memory modules. If additional memory was recently ECC memory error correction. Check ... to see if the problem remains. 2. Make sure the memory module(s) are installed properly. 3. Verify proper memory module type. 201-Memory Error RAM failure. 1. Verify proper memory module type. 4. added, remove it to save the memory boot (memory added or removed). Replace keyboard. 50...
...that each channel has the same amount of the keys are correctly installed. 3. If third-party memory has been added, test using HP-only memory. 4. Remove power from the system and reinstall memory modules. If additional memory was recently ECC memory error correction. Check ... to see if the problem remains. 2. Make sure the memory module(s) are installed properly. 3. Verify proper memory module type. 201-Memory Error RAM failure. 1. Verify proper memory module type. 4. added, remove it to save the memory boot (memory added or removed). Replace keyboard. 50...