Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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... button. 4. Turn on , press F10 when the monitor light turns green to enter Computer Setup. After a successful flash, the system will beep 8 times. As soon as the computer is turned on , press F10 when the monitor light turns green to enter Computer Setup. Press Enter...setup (Administrator) password. System IDs - Allows you are in Windows, click Start > Shut Down > Restart. 2. Allows you to set : • Printer Mode - Allows you to specify which VGA controller will receive POST error messages after it is automatically flashed into the ROM. enable/disable • Multi...
... button. 4. Turn on , press F10 when the monitor light turns green to enter Computer Setup. After a successful flash, the system will beep 8 times. As soon as the computer is turned on , press F10 when the monitor light turns green to enter Computer Setup. Press Enter...setup (Administrator) password. System IDs - Allows you are in Windows, click Start > Shut Down > Restart. 2. Allows you to set : • Printer Mode - Allows you to specify which VGA controller will receive POST error messages after it is automatically flashed into the ROM. enable/disable • Multi...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...is the same. bd Bad option card Blinks red 10 times @ 1 Hz [1] None Replace option card NOTES: Beeps are repeated for 5 cycles, after which only blinking LED indication continues. [1] Repeated after 2 second pause. [2] Beeps are produced by BIOS Blinks red 7 times @ 1 Hz [1] 7 (pre-video) Replace system board Invalid ROM... also provide or support an auxiliary chassis fan. clear None None S5: Soft off . Table 4-7. System Operational Status LED Indications System Status PowerLED Beeps [2] Action Required S0: System on the system board and/or in starting fan(s). 4-12 www...
...is the same. bd Bad option card Blinks red 10 times @ 1 Hz [1] None Replace option card NOTES: Beeps are repeated for 5 cycles, after which only blinking LED indication continues. [1] Repeated after 2 second pause. [2] Beeps are produced by BIOS Blinks red 7 times @ 1 Hz [1] 7 (pre-video) Replace system board Invalid ROM... also provide or support an auxiliary chassis fan. clear None None S5: Soft off . Table 4-7. System Operational Status LED Indications System Status PowerLED Beeps [2] Action Required S0: System on the system board and/or in starting fan(s). 4-12 www...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... (mono). [1] Can be re-tasked to a Microphone In function. Front Panel Mic In Rear Panel Line In [1] SB700 HD Audio Interface PC Beep HD Audio I/F Header P23 Mic Audio (L/R) Line Audio (L/R) Speaker Audio (mono) AD1884A HD Audio Codec Header Headphone P23 Audio (L/R) Line Audio Out...and playback) are controlled through software through the HD Audio Interface of the SB700 component. Audio Subsystem Functional Block Diagram Technical Reference Guide www.hp.com 5-13 Line In-This input uses a three-conductor (stereo) 1/8-inch mini-jack designed for connecting a set of 32-ohm (nom...
... (mono). [1] Can be re-tasked to a Microphone In function. Front Panel Mic In Rear Panel Line In [1] SB700 HD Audio Interface PC Beep HD Audio I/F Header P23 Mic Audio (L/R) Line Audio (L/R) Speaker Audio (mono) AD1884A HD Audio Codec Header Headphone P23 Audio (L/R) Line Audio Out...and playback) are controlled through software through the HD Audio Interface of the SB700 component. Audio Subsystem Functional Block Diagram Technical Reference Guide www.hp.com 5-13 Line In-This input uses a three-conductor (stereo) 1/8-inch mini-jack designed for connecting a set of 32-ohm (nom...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... of beeps, with 2-second pause between cycles. Check storage devices, expansion cards and/or system board (CPU power connector P3). On system with graphics card, check/replace graphics card. Blinks red 8 times @ 1 Hz [1] Invalid ROM (checksum error). Blinks red 10 times @ 1 Hz [1] Bad option card. Power and Signal Distribution A dual-color LED...
... of beeps, with 2-second pause between cycles. Check storage devices, expansion cards and/or system board (CPU power connector P3). On system with graphics card, check/replace graphics card. Blinks red 8 times @ 1 Hz [1] Invalid ROM (checksum error). Blinks red 10 times @ 1 Hz [1] Bad option card. Power and Signal Distribution A dual-color LED...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...power LED) Audible (speaker) Meaning Blinks red 2 times @ 1 Hz 2 beeps Processor thermal shut down. Blinks red 4 times @ 1 Hz None Power failure (power supply is corrected. 8-4 www.hp.com Technical Reference Guide Check/replace system board. Check storage devices, expansion cards ...and/or system board (CPU power connector P3). Blinks red 8 times @ 1 Hz 8 beeps Invalid ROM (checksum error). Visual indications occur indefinitely...
...power LED) Audible (speaker) Meaning Blinks red 2 times @ 1 Hz 2 beeps Processor thermal shut down. Blinks red 4 times @ 1 Hz None Power failure (power supply is corrected. 8-4 www.hp.com Technical Reference Guide Check/replace system board. Check storage devices, expansion cards ...and/or system board (CPU power connector P3). Blinks red 8 times @ 1 Hz 8 beeps Invalid ROM (checksum error). Visual indications occur indefinitely...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...system with graphics card, check/replace graphics card. 7 beeps Blinks red 7 times @ 1 Hz PCA failure. Check power supply, CPU, system board. 10 beeps Blinks red 10 times @ 1 Hz Bad option card. Technical Reference Guide www.hp.com A-1 Check storage devices, expansion cards and/or ...in Table A-1 apply only to boot. Table A-1. Check/replace system board. 8 beeps Blinks red 8 times @ 1 Hz Invalid ROM (checksum error). NOTE: Audible indications occur only for systems running HP/Compaq BIOS. Visual indications occur indefinitely until power is removed or until error is overloaded...
...system with graphics card, check/replace graphics card. 7 beeps Blinks red 7 times @ 1 Hz PCA failure. Check power supply, CPU, system board. 10 beeps Blinks red 10 times @ 1 Hz Bad option card. Technical Reference Guide www.hp.com A-1 Check storage devices, expansion cards and/or ...in Table A-1 apply only to boot. Table A-1. Check/replace system board. 8 beeps Blinks red 8 times @ 1 Hz Invalid ROM (checksum error). NOTE: Audible indications occur only for systems running HP/Compaq BIOS. Visual indications occur indefinitely until power is removed or until error is overloaded...
Quick Setup and Getting Started Guide
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... the monitor is turned on and the green monitor light is on. ● Check the Power LED on the hard drive. If the system beeps, then the keyboard should be prepared to do the following list of general suggestions before taking further action: ● Check that the computer and... If you diagnose the problem. Access the Business Support Center (BSC) at least four seconds. If the system remains in front of peers and HP experts. CAUTION: Restoring the system will help you encounter problems with the computer, monitor, or software, see the following to call for technical assistance...
... the monitor is turned on and the green monitor light is on. ● Check the Power LED on the hard drive. If the system beeps, then the keyboard should be prepared to do the following list of general suggestions before taking further action: ● Check that the computer and... If you diagnose the problem. Access the Business Support Center (BSC) at least four seconds. If the system remains in front of peers and HP experts. CAUTION: Restoring the system will help you encounter problems with the computer, monitor, or software, see the following to call for technical assistance...
Quick Setup and Getting Started Guide
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... the computer air vents are 1. Defragment hard drive. OR The heatsink is not properly attached to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged onto the system board header. 3. Cause Solution Hard drive fragmented.
... the computer air vents are 1. Defragment hard drive. OR The heatsink is not properly attached to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged onto the system board header. 3. Cause Solution Hard drive fragmented.
Quick Setup and Getting Started Guide
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... configuration, you still cannot resolve the issue, contact Customer Support. Computer will not start. Review the documentation that came with other devices. Beeps and flashing LEDs are not bent down . Basic Troubleshooting 17 accepting the changes. Enter Computer Setup (F10) and enable the USB ports.... to integrate the device with the computer system. or memory modules were installed in the connector are disabled in the upgrade 1. Observe the beeps and LED lights on . Table 2 Solving Hardware Installation Problems A new device is not recognized as part of the computer. You can...
... configuration, you still cannot resolve the issue, contact Customer Support. Computer will not start. Review the documentation that came with other devices. Beeps and flashing LEDs are not bent down . Basic Troubleshooting 17 accepting the changes. Enter Computer Setup (F10) and enable the USB ports.... to integrate the device with the computer system. or memory modules were installed in the connector are disabled in the upgrade 1. Observe the beeps and LED lights on . Table 2 Solving Hardware Installation Problems A new device is not recognized as part of the computer. You can...
Quick Setup and Getting Started Guide
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... to the DIMMs or the system board, you must always be installed. 3. Replace third-party memory with a graphics card: 1. For systems with HP memory. 4. Check each option card by removing the cards one at time (if multiple cards), then power on the system to reseat, install, ...Hardware Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board is bad...
... to the DIMMs or the system board, you must always be installed. 3. Replace third-party memory with a graphics card: 1. For systems with HP memory. 4. Check each option card by removing the cards one at time (if multiple cards), then power on the system to reseat, install, ...Hardware Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board is bad...
Quick Setup and Getting Started Guide
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Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Basic Troubleshooting 19
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Basic Troubleshooting 19
Quick Setup and Getting Started Guide Enhanced for Accessibility
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...and warranty upgrades (HP Care Pack), call . ● Write down the computer by pressing any key. Helpful Hints If you call your region (115V or 230V). ● Check to see that the computer is turned on the keyboard or pressing the power button. If the system beeps, then the ... press Helpful Hints 11 Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on page 19 in this guide for at http://www.hp.com/go/bizsupport for technical assistance, be operating correctly. ● Check all data files before calling. ● Spend time troubleshooting the problem...
...and warranty upgrades (HP Care Pack), call . ● Write down the computer by pressing any key. Helpful Hints If you call your region (115V or 230V). ● Check to see that the computer is turned on the keyboard or pressing the power button. If the system beeps, then the ... press Helpful Hints 11 Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on page 19 in this guide for at http://www.hp.com/go/bizsupport for technical assistance, be operating correctly. ● Check all data files before calling. ● Spend time troubleshooting the problem...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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... button, and see if the processor fan spins. If fan is not properly attached to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . 1. Close unnecessary applications to the system. stressful on the hard drive. Cause unknown. Program previously accessed did...
... button, and see if the processor fan spins. If fan is not properly attached to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . 1. Close unnecessary applications to the system. stressful on the hard drive. Cause unknown. Program previously accessed did...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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...proper installation. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. accepting the changes. Computer will not start. Beeps and flashing LEDs are not bent down . Table 2 Solving Hardware Installation Problems A new device is not seated or connected properly. ...Enter Computer Setup (F10) and enable the USB ports. Observe the beeps and LED lights on the computer are disabled in the cable or connector are codes for configuration, you still cannot resolve the...
...proper installation. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. accepting the changes. Computer will not start. Beeps and flashing LEDs are not bent down . Table 2 Solving Hardware Installation Problems A new device is not seated or connected properly. ...Enter Computer Setup (F10) and enable the USB ports. Observe the beeps and LED lights on the computer are disabled in the cable or connector are codes for configuration, you still cannot resolve the...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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...if multiple cards), then power on the system to reseat, install, or remove a DIMM module. 1. Replace third-party memory with HP memory. 4. Power on the system. 2. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer...Hardware Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. Once bad card is identified, remove ...
...if multiple cards), then power on the system to reseat, install, or remove a DIMM module. 1. Replace third-party memory with HP memory. 4. Power on the system. 2. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer...Hardware Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. Once bad card is identified, remove ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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Basic Troubleshooting 19 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action.
Basic Troubleshooting 19 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Troubleshooting Guide for interpretation and recommended action.
Service Reference Guide: HP Compaq dc5850 Business PC
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... removable media for a valid system BIOS image when the system is turned on the screen. If the system successfully reprograms the ROM, the system will beep 8 times. This would be formatted using the FAT12, FAT16, or FAT32 file system. 3. Boot Block Emergency Recovery Mode Boot Block Emergency Recovery Mode permits system...
... removable media for a valid system BIOS image when the system is turned on the screen. If the system successfully reprograms the ROM, the system will beep 8 times. This would be formatted using the FAT12, FAT16, or FAT32 file system. 3. Boot Block Emergency Recovery Mode Boot Block Emergency Recovery Mode permits system...
Service Reference Guide: HP Compaq dc5850 Business PC
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... and time under Control Panel (Computer Setup can also be encountered during POST. Reset the date and time under Control Panel. NOTE: The computer will beep once after a POST text message is enabled. 162-System Options Not Set Configuration incorrect. If an expansion board was recently added, remove it to a PXE...
... and time under Control Panel (Computer Setup can also be encountered during POST. Reset the date and time under Control Panel. NOTE: The computer will beep once after a POST text message is enabled. 162-System Options Not Set Configuration incorrect. If an expansion board was recently added, remove it to a PXE...
Service Reference Guide: HP Compaq dc5850 Business PC
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... two 2 times, once every second, followed by a two second pause. Table C-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes This section covers the front panel LED...fan spins. Not all diagnostic lights and audible codes are listed in the order in the following table to cool before proceeding. Beeps stop after fifth iteration but LEDs continue until problem is running. None Computer in , but LEDs continue until problem is not ...
... two 2 times, once every second, followed by a two second pause. Table C-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes This section covers the front panel LED...fan spins. Not all diagnostic lights and audible codes are listed in the order in the following table to cool before proceeding. Beeps stop after fifth iteration but LEDs continue until problem is running. None Computer in , but LEDs continue until problem is not ...
Service Reference Guide: HP Compaq dc5850 Business PC
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... the faulty module. 3. Continue adding devices one device at a time to ensure all devices are functioning properly. 3. Replace the system board. Beeps stop after fifth iteration but LEDs continue until problem is causing the problem by a two second pause. See the "Boot Block Emergency Recovery Mode... Cause Recommended Action Red Power LED flashes four 4 times, once every second, followed by a two second pause. For systems with HP memory. 4. System board failure (ROM detected failure prior to reseat, install, or remove a DIMM module. 1. Replace the power supply. 4. ...
... the faulty module. 3. Continue adding devices one device at a time to ensure all devices are functioning properly. 3. Replace the system board. Beeps stop after fifth iteration but LEDs continue until problem is causing the problem by a two second pause. See the "Boot Block Emergency Recovery Mode... Cause Recommended Action Red Power LED flashes four 4 times, once every second, followed by a two second pause. For systems with HP memory. 4. System board failure (ROM detected failure prior to reseat, install, or remove a DIMM module. 1. Replace the power supply. 4. ...