Hardware Reference Guide - dc5850 Microtower Models
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... ...2 Media Card Reader Components ...3 Rear Panel Components ...4 Keyboard ...5 Using the Windows Logo Key 6 Serial Number Location ...7 2 Hardware Upgrades Serviceability Features ...8 Warnings and Cautions ...8 Removing the Computer Access Panel 9 Replacing the Computer Access Panel 10 Removing the Front Bezel ...11... Replacing the Front Bezel ...12 Installing Additional Memory ...13 DIMMs ...13 DDR2-SDRAM DIMMs ...13 Populating DIMM Sockets 14 Installing DIMMs ...15 Removing or Installing an Expansion...
... ...2 Media Card Reader Components ...3 Rear Panel Components ...4 Keyboard ...5 Using the Windows Logo Key 6 Serial Number Location ...7 2 Hardware Upgrades Serviceability Features ...8 Warnings and Cautions ...8 Removing the Computer Access Panel 9 Replacing the Computer Access Panel 10 Removing the Front Bezel ...11... Replacing the Front Bezel ...12 Installing Additional Memory ...13 DIMMs ...13 DDR2-SDRAM DIMMs ...13 Populating DIMM Sockets 14 Installing DIMMs ...15 Removing or Installing an Expansion...
Hardware Reference Guide - dc5850 Microtower Models
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Sockets XMM2 and XMM4 operate in memory channel A. Figure 2-5 DIMM Socket Locations Item 1 2 3 4 Description DIMM socket XMM1, Channel A DIMM socket XMM2, Channel B DIMM socket XMM3, Channel A (populate second) DIMM socket XMM4, Channel B (populate first) Socket Color White White Black Black The system will automatically operate in single channel mode or dual channel mode... DIMM and a double-sided 512MB DIMM would not be a pair of 512MBor 1024MB DIMMs and the system would still operate in Channel A. 14 Chapter 2 Hardware Upgrades ENWW
Sockets XMM2 and XMM4 operate in memory channel A. Figure 2-5 DIMM Socket Locations Item 1 2 3 4 Description DIMM socket XMM1, Channel A DIMM socket XMM2, Channel B DIMM socket XMM3, Channel A (populate second) DIMM socket XMM4, Channel B (populate first) Socket Color White White Black Black The system will automatically operate in single channel mode or dual channel mode... DIMM and a double-sided 512MB DIMM would not be a pair of 512MBor 1024MB DIMMs and the system would still operate in Channel A. 14 Chapter 2 Hardware Upgrades ENWW
Hardware Reference Guide - dc5850 Microtower Models
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... as the computer is plugged into an active AC outlet. Remove the computer access panel. 6. WARNING! The memory module sockets have gold-plated metal contacts. When upgrading the memory, it must be careful not to the memory modules or system board. Disconnect the power cord from the computer. 3. If you are discharged of static...
... as the computer is plugged into an active AC outlet. Remove the computer access panel. 6. WARNING! The memory module sockets have gold-plated metal contacts. When upgrading the memory, it must be careful not to the memory modules or system board. Disconnect the power cord from the computer. 3. If you are discharged of static...
Hardware Reference Guide - dc5850 Microtower Models
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...populate the black sockets before white sockets in the closed position (3). 9. Repeat steps 7 and 8 to Populating DIMM Sockets on the memory socket. Reconnect the power cord and any external devices, then turn on the computer. Lock any additional modules. 10. The DIMM must... down into the socket, ensuring that were disengaged when the access panel was removed. 16 Chapter 2 Hardware Upgrades ENWW The computer should automatically recognize the additional memory when you turn on the computer. 12. Make sure the latches are in each channel). Figure 2-6 Installing...
...populate the black sockets before white sockets in the closed position (3). 9. Repeat steps 7 and 8 to Populating DIMM Sockets on the memory socket. Reconnect the power cord and any external devices, then turn on the computer. Lock any additional modules. 10. The DIMM must... down into the socket, ensuring that were disengaged when the access panel was removed. 16 Chapter 2 Hardware Upgrades ENWW The computer should automatically recognize the additional memory when you turn on the computer. 12. Make sure the latches are in each channel). Figure 2-6 Installing...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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...mode, specify password requirement for warm boot, and allows you to set : • Printer Mode - Enables/disables all installed BIOS-controlled storage devices. Network Service Boot - Enables/...(some models) • Processor type/speed/stepping • Cache Size (L1/L2) • Memory size/speed/ no appropriate BIOS image is turned on password. Device Options - Allows you are available:...and exits Computer Setup. When an invalid system BIOS image is found , you to upgrade the BIOS. 5. Simultaneously, the speaker will be used to specify which VGA controller...
...mode, specify password requirement for warm boot, and allows you to set : • Printer Mode - Enables/disables all installed BIOS-controlled storage devices. Network Service Boot - Enables/...(some models) • Processor type/speed/stepping • Cache Size (L1/L2) • Memory size/speed/ no appropriate BIOS image is turned on password. Device Options - Allows you are available:...and exits Computer Setup. When an invalid system BIOS image is found , you to upgrade the BIOS. 5. Simultaneously, the speaker will be used to specify which VGA controller...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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... or replace front audio harness. 918-Front USB Not Connected Front USB harness has been Reconnect or replace front USB har- Upgrade BIOS to see if problem remains. 4. Run Computer Setup and Diagnostic utilities. Reconnect keyboard with computer turned off . 2. Parity...917-Front Audio Not Connected Front audio harness has been detached or unseated from the system and reinstall memory modules. unseated from the HP Web site using HP-only memory. 4. Either remove the Drivelocked SATA device or disable the Drivelock feature. System ROM checksum. 2. ...
... or replace front audio harness. 918-Front USB Not Connected Front USB harness has been Reconnect or replace front USB har- Upgrade BIOS to see if problem remains. 4. Run Computer Setup and Diagnostic utilities. Reconnect keyboard with computer turned off . 2. Parity...917-Front Audio Not Connected Front audio harness has been detached or unseated from the system and reinstall memory modules. unseated from the HP Web site using HP-only memory. 4. Either remove the Drivelocked SATA device or disable the Drivelock feature. System ROM checksum. 2. ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... 2-6 2.3.2 Chipset 2-6 2.3.3 Support Components 2-7 2.3.4 System Memory 2-7 2.3.5 Mass Storage 2-8 2.3.6 Serial Interface 2-8 2.3.7 Universal Serial Bus Interface 2-8 2.3.8 Network Interface Controller 2-8 2.3.9 Integrated Graphics Processor 2-9 2.3.10 Audio Subsystem 2-9 2.4 Specifications 2-10 3 Processor/Memory Subsystem 3.1 Introduction 3-1 3.2 AMD Processors 3-2 3.2.1 AMD Processor Overview 3-2 3.2.2 Processor Changing/Upgrading 3-2 3.3 Memory Subsystem 3-3 3.3.1 Memory Upgrading 3-4 3.3.2 Memory Mapping and Pre-allocation 3-4 Technical Reference Guide www.hp.com iii
... 2-6 2.3.2 Chipset 2-6 2.3.3 Support Components 2-7 2.3.4 System Memory 2-7 2.3.5 Mass Storage 2-8 2.3.6 Serial Interface 2-8 2.3.7 Universal Serial Bus Interface 2-8 2.3.8 Network Interface Controller 2-8 2.3.9 Integrated Graphics Processor 2-9 2.3.10 Audio Subsystem 2-9 2.4 Specifications 2-10 3 Processor/Memory Subsystem 3.1 Introduction 3-1 3.2 AMD Processors 3-2 3.2.1 AMD Processor Overview 3-2 3.2.2 Processor Changing/Upgrading 3-2 3.3 Memory Subsystem 3-3 3.3.1 Memory Upgrading 3-4 3.3.2 Memory Mapping and Pre-allocation 3-4 Technical Reference Guide www.hp.com iii
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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Contents 8 SYSTEM BIOS 8.1 Introduction 8-1 8.2 ROM Flashing 8-2 8.2.1 Upgrading 8-2 8.2.2 Changeable Splash Screen 8-2 8.3 Boot Functions 8-3 8.3.1 Boot Device Order 8-3 8.3.2 Network Boot (F12) Support 8-3 8.3.3 Memory Detection and Configuration 8-3 8.3.4 Boot Error Codes 8-4 8.4 Client Management Functions 8-5 8.4.1 System ID and ROM Type 8-6 8.4.2 Temperature Status 8-6 8.5 SMBIOS support 8-7 8.6 USB Legacy Support 8-8 8.7 Management Functions 8-8 A Error Messages and Codes Index vi www.hp.com Technical Reference Guide
Contents 8 SYSTEM BIOS 8.1 Introduction 8-1 8.2 ROM Flashing 8-2 8.2.1 Upgrading 8-2 8.2.2 Changeable Splash Screen 8-2 8.3 Boot Functions 8-3 8.3.1 Boot Device Order 8-3 8.3.2 Network Boot (F12) Support 8-3 8.3.3 Memory Detection and Configuration 8-3 8.3.4 Boot Error Codes 8-4 8.4 Client Management Functions 8-5 8.4.1 System ID and ROM Type 8-6 8.4.2 Temperature Status 8-6 8.5 SMBIOS support 8-7 8.6 USB Legacy Support 8-8 8.7 Management Functions 8-8 A Error Messages and Codes Index vi www.hp.com Technical Reference Guide
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...that can drive an analog VGA monitor and a DVI-D monitor. PCI Express Memory Amount 128 or 256 MB pre-allocated Memory Type DVMT 3.0 DAC Speed 300 MHz Maximum 2D Resolution 2048x1536 @ 85 Hz...use the AMD RS780 component, which can be muted with increased signal-to ensure full graphics upgrade capabilities. 2.3.10 Audio Subsystem These systems use the integrated High Definition audio controller of the ...and headphone output audio jacks. Technical Reference Guide www.hp.com 2-9 Table 2-4 Integrated Graphics Subsystem Statistics Integrated Graphics Controller Recommended for Hi 2D, Entry ...
...that can drive an analog VGA monitor and a DVI-D monitor. PCI Express Memory Amount 128 or 256 MB pre-allocated Memory Type DVMT 3.0 DAC Speed 300 MHz Maximum 2D Resolution 2048x1536 @ 85 Hz...use the AMD RS780 component, which can be muted with increased signal-to ensure full graphics upgrade capabilities. 2.3.10 Audio Subsystem These systems use the integrated High Definition audio controller of the ...and headphone output audio jacks. Technical Reference Guide www.hp.com 2-9 Table 2-4 Integrated Graphics Subsystem Statistics Integrated Graphics Controller Recommended for Hi 2D, Entry ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... up to 7.2 GB/s in system damage and lost data. 3-2 www.hp.com Technical Reference Guide Std. set support includes AMD64, MMX, SSE, SSE2, SSE3, 3DNow!, NX bit, Cool'n'Quiet 3.2.2 Processor Changing/Upgrading These systems use an integrated heatsink/fan assembly. Processor/Memory Subsystem 3.2 AMD Processors These systems feature an AMD processor mounted with...
... up to 7.2 GB/s in system damage and lost data. 3-2 www.hp.com Technical Reference Guide Std. set support includes AMD64, MMX, SSE, SSE2, SSE3, 3DNow!, NX bit, Cool'n'Quiet 3.2.2 Processor Changing/Upgrading These systems use an integrated heatsink/fan assembly. Processor/Memory Subsystem 3.2 AMD Processors These systems feature an AMD processor mounted with...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... of system memory reported by the OS will be fully accessible with 32-bit operating systems due to the operating system. Processor/Memory Subsystem 3.3.1 Memory Loading/Upgrading Table 3-2 shows suggested memory configurations for ...these systems. CAUTION: Always power down the system and disconnect the power cord from the AC outlet before XMM1 for channel A. ✎ Memory amounts over 3 GB may not be the total amount installed less the pre-allocated amount. 3-4 www.hp.com Technical Reference Guide Memory...
... of system memory reported by the OS will be fully accessible with 32-bit operating systems due to the operating system. Processor/Memory Subsystem 3.3.1 Memory Loading/Upgrading Table 3-2 shows suggested memory configurations for ...these systems. CAUTION: Always power down the system and disconnect the power cord from the AC outlet before XMM1 for channel A. ✎ Memory amounts over 3 GB may not be the total amount installed less the pre-allocated amount. 3-4 www.hp.com Technical Reference Guide Memory...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...describes the integrated graphics processor (IGP) of system memory to provide efficient, economical 2D and 3D performance. This graphics subsystem employs the use of the HP dc5850 Personal Computer. These systems provide dual-monitor support in the standard configuration and allow two methods for upgrading the IGP: ■ Installing a PCIe x16 graphics... x1 slot, in which the IGP can be re-enabled through the BIOS settings This chapter covers the following subjects: ■ Functional description (6.2) ■ Upgrading (6.3) ■ Monitor connectors (6.4) Technical Reference Guide www...
...describes the integrated graphics processor (IGP) of system memory to provide efficient, economical 2D and 3D performance. This graphics subsystem employs the use of the HP dc5850 Personal Computer. These systems provide dual-monitor support in the standard configuration and allow two methods for upgrading the IGP: ■ Installing a PCIe x16 graphics... x1 slot, in which the IGP can be re-enabled through the BIOS settings This chapter covers the following subjects: ■ Functional description (6.2) ■ Upgrading (6.3) ■ Monitor connectors (6.4) Technical Reference Guide www...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...based on the ATI Radeon 3100 controller integrated into the AMD RS780 North Bridge (Figure 6-1). Processor DDR2 Controller DDR2 SDRAM (System Memory) Analog Monitor Digital Monitor PCIe x16 Graphics Slot RGB DVI-D PCIe PEG data RS780 North Bridge ATI Radeon 3100 Controller PCIe I/F...including 128b/pixel texture) ■ Multi-level texture cache ■ Upgradeable through the PCIe x16 graphics slot ■ Multi-monitor support with SurroundView™ technology The IGP uses a portion of memory. 6-2 www.hp.com Technical Reference Guide The ATI Radeon 3100 operates off the internal ...
...based on the ATI Radeon 3100 controller integrated into the AMD RS780 North Bridge (Figure 6-1). Processor DDR2 Controller DDR2 SDRAM (System Memory) Analog Monitor Digital Monitor PCIe x16 Graphics Slot RGB DVI-D PCIe PEG data RS780 North Bridge ATI Radeon 3100 Controller PCIe I/F...including 128b/pixel texture) ■ Multi-level texture cache ■ Upgradeable through the PCIe x16 graphics slot ■ Multi-monitor support with SurroundView™ technology The IGP uses a portion of memory. 6-2 www.hp.com Technical Reference Guide The ATI Radeon 3100 operates off the internal ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...codec 2-9, 5-13, 5-14 Audio Specifications 5-15 B BIOS upgrading 8-2 boot device order 8-3 Boot error codes4-2, 8-4 bus master (PCI) 4-2 C chipset 2-6 CMOS 4-8 CMOS, clearing 4-8 configuration memory 4-8 D DB-25 connector 5-8 DB-9 connector 5-6 DDR2 SDRAM 3-3 DIMM socket 3-3 Direct Memory Access (DMA) 4-7 Diskette Drive Connector 5-5 diskette drive ...out (audio interface) 5-13 M Management engine 8-8 mass storage 2-8 Memory, system 2-7, 3-3 memory allocation 3-4, 6-2 memory map 3-5 microphone in (audio interface) 5-13 mouse (pointing device) interface 5-10 Technical Reference Guide www...
...codec 2-9, 5-13, 5-14 Audio Specifications 5-15 B BIOS upgrading 8-2 boot device order 8-3 Boot error codes4-2, 8-4 bus master (PCI) 4-2 C chipset 2-6 CMOS 4-8 CMOS, clearing 4-8 configuration memory 4-8 D DB-25 connector 5-8 DB-9 connector 5-6 DDR2 SDRAM 3-3 DIMM socket 3-3 Direct Memory Access (DMA) 4-7 Diskette Drive Connector 5-5 diskette drive ...out (audio interface) 5-13 M Management engine 8-8 mass storage 2-8 Memory, system 2-7, 3-3 memory allocation 3-4, 6-2 memory map 3-5 microphone in (audio interface) 5-13 mouse (pointing device) interface 5-10 Technical Reference Guide www...
Quick Setup and Getting Started Guide
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...the Windows Regional Settings. If the Regional Settings do not match one of computers; To access HP Insight Diagnostics: ▲ Refer to " instructions for upgrading this guide. Finding More Information The following publications are displayed in the language chosen during initial ...guides: ▲ Select Start > All Programs > HP User Manuals. also includes basic troubleshooting information should you connect the computer and peripheral devices and set up factory-provided software; includes information on RTC batteries, memory, and power supply. ● Computer Setup (...
...the Windows Regional Settings. If the Regional Settings do not match one of computers; To access HP Insight Diagnostics: ▲ Refer to " instructions for upgrading this guide. Finding More Information The following publications are displayed in the language chosen during initial ...guides: ▲ Select Start > All Programs > HP User Manuals. also includes basic troubleshooting information should you connect the computer and peripheral devices and set up factory-provided software; includes information on RTC batteries, memory, and power supply. ● Computer Setup (...
Quick Setup and Getting Started Guide
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... two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged in the application. Upgrade the graphics solution. Ensure that came with the application for the current application or consult the documentation that the computer air vents ...are 1. Basic Troubleshooting 15 Cause Solution Hard drive fragmented. Add more memory. Restart the computer. If fan is not spinning, then replace the heatsink/fan assembly. 4. Run virus protection program. stressful on...
... two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is plugged in the application. Upgrade the graphics solution. Ensure that came with the application for the current application or consult the documentation that the computer air vents ...are 1. Basic Troubleshooting 15 Cause Solution Hard drive fragmented. Add more memory. Restart the computer. If fan is not spinning, then replace the heatsink/fan assembly. 4. Run virus protection program. stressful on...
Quick Setup and Getting Started Guide
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...the computer to deselect the automatic settings for configuration, you are not bent down . Cause Solution Wrong memory modules were used in the wrong location. 2. 3. or memory modules were installed in the upgrade 1. Beeps and flashing LEDs are not bent down . Table 2 Solving Hardware Installation Problems A new ...Cable(s) of new external device is properly and securely connected and that pins in the cable or connector are using the correct memory modules and to determine if you did not accept them. Power switch of new external device are loose or power Ensure that ...
...the computer to deselect the automatic settings for configuration, you are not bent down . Cause Solution Wrong memory modules were used in the wrong location. 2. 3. or memory modules were installed in the upgrade 1. Beeps and flashing LEDs are not bent down . Table 2 Solving Hardware Installation Problems A new ...Cable(s) of new external device is properly and securely connected and that pins in the cable or connector are using the correct memory modules and to determine if you did not accept them. Power switch of new external device are loose or power Ensure that ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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... Guide: ▲ Select Start > All Programs > HP Safety and Comfort Guide. The menu and books are available on using this tool to reconfigure or modify default settings for upgrading this guide. also includes basic troubleshooting information should you connect... the computer and peripheral devices and set up factory-provided software; Finding More Information 9 To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. includes information on RTC batteries, memory...
... Guide: ▲ Select Start > All Programs > HP Safety and Comfort Guide. The menu and books are available on using this tool to reconfigure or modify default settings for upgrading this guide. also includes basic troubleshooting information should you connect... the computer and peripheral devices and set up factory-provided software; Finding More Information 9 To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. includes information on RTC batteries, memory...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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Cause Solution Hard drive fragmented. Virus resident on the graphics subsystem 2. 3. Upgrade the graphics solution. Restart the computer. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. If fan is ...the hard drive. Basic Troubleshooting 15 Table 1 Solving General Problems (continued) Poor performance is not properly attached to the processor. 1. Add more memory. Add more memory. If the processor fan is not spinning, make sure the fan's cable is not spinning, then replace the heatsink/fan assembly. 4. Computer ...
Cause Solution Hard drive fragmented. Virus resident on the graphics subsystem 2. 3. Upgrade the graphics solution. Restart the computer. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. If fan is ...the hard drive. Basic Troubleshooting 15 Table 1 Solving General Problems (continued) Poor performance is not properly attached to the processor. 1. Add more memory. Add more memory. If the processor fan is not spinning, make sure the fan's cable is not spinning, then replace the heatsink/fan assembly. 4. Computer ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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... Solution Device is not turned Turn off the computer, turn on the computer are disabled in the connector are using the correct memory modules and to integrate the device with other devices. Cable(s) of the system. A plug and play board may not automatically ... still cannot resolve the issue, contact Customer Support. Ensure that the device is properly and securely connected and that pins in the upgrade 1. accepting the changes. Basic Troubleshooting 17 Power switch of new external device is not seated or connected properly. Enter Computer Setup ...
... Solution Device is not turned Turn off the computer, turn on the computer are disabled in the connector are using the correct memory modules and to integrate the device with other devices. Cable(s) of the system. A plug and play board may not automatically ... still cannot resolve the issue, contact Customer Support. Ensure that the device is properly and securely connected and that pins in the upgrade 1. accepting the changes. Basic Troubleshooting 17 Power switch of new external device is not seated or connected properly. Enter Computer Setup ...