Hardware Reference Guide - dc5850 Microtower Models
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...in the computer. If a PCI or PCI Express x1 graphics card is installed, the connectors on the card and the system board may be changed in Computer Setup to use both connectors. The monitor connectors on an AMD graphics controller is installed in the audio driver's control panel.... the Computer Setup (F10) Utility Guide. 4 Chapter 1 Product Features ENWW The integrated graphics can be enabled if a graphics card based on the system board are inactive when a PCI Express x16 graphics card is plugged into the PCI Express x16 slot. For information about setting the boot VGA controller...
...in the computer. If a PCI or PCI Express x1 graphics card is installed, the connectors on the card and the system board may be changed in Computer Setup to use both connectors. The monitor connectors on an AMD graphics controller is installed in the audio driver's control panel.... the Computer Setup (F10) Utility Guide. 4 Chapter 1 Product Features ENWW The integrated graphics can be enabled if a graphics card based on the system board are inactive when a PCI Express x16 graphics card is plugged into the PCI Express x16 slot. For information about setting the boot VGA controller...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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...> SATA Emulation back to the SPD standard. 214-DIMM Configura- Third-party graphics card may also be downloaded from motherboard. 921-Device in ascending order. Remove third-party graphics card to www.hp.com 2. This tab shows the current configuration of missing pins. 3. Enter ... Check connector for memory support information. 301, 304-Keyboard error Keyboard failure. 1. Third-party graphics card may not work with this Platform 1. HP Insight Diagnostics The HP Insight Diagnostics utility allows you to view information about the computer. The utility simplifies the process...
...> SATA Emulation back to the SPD standard. 214-DIMM Configura- Third-party graphics card may also be downloaded from motherboard. 921-Device in ascending order. Remove third-party graphics card to www.hp.com 2. This tab shows the current configuration of missing pins. 3. Enter ... Check connector for memory support information. 301, 304-Keyboard error Keyboard failure. 1. Third-party graphics card may not work with this Platform 1. HP Insight Diagnostics The HP Insight Diagnostics utility allows you to view information about the computer. The utility simplifies the process...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... as error codes and information about HP Compaq dc5850 Business PC personal computers that feature AMD processors and the AMD 780V chipset. A color monitor will also allow the user to view the color shading used either as end-users ...hp.com 1-1 This guide can be obtained by printing from Adobe Systems, Inc. at the following URL: www.adobe.com 1.1.2 Hardcopy A hardcopy of Adobe Acrobat Reader available at no charge from the .pdf file. 1 Introduction 1.1 About this Guide This guide provides technical information about standard peripheral devices such as keyboards, graphics cards...
... as error codes and information about HP Compaq dc5850 Business PC personal computers that feature AMD processors and the AMD 780V chipset. A color monitor will also allow the user to view the color shading used either as end-users ...hp.com 1-1 This guide can be obtained by printing from Adobe Systems, Inc. at the following URL: www.adobe.com 1.1.2 Hardcopy A hardcopy of Adobe Acrobat Reader available at no charge from the .pdf file. 1 Introduction 1.1 About this Guide This guide provides technical information about standard peripheral devices such as keyboards, graphics cards...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...problem [3], Memory error (pre-video) Blinks red 5 times @ 1 Hz [1] 5 Check DIMMs, system board Video error Blinks red 6 times @ 1 Hz [1] 6 Check graphics card or system board PCA failure detected by BIOS Blinks red 7 times @ 1 Hz [1] 7 (pre-video) Replace system board Invalid ROM checksum error Blinks red 8 times @ ...Indications System Status PowerLED Beeps [2] Action Required S0: System on the system board and/or in starting fan(s). 4-12 www.hp.com Technical Reference Guide clear None None S5: Soft off . Hot processor or power supply will result in the power ...
...problem [3], Memory error (pre-video) Blinks red 5 times @ 1 Hz [1] 5 Check DIMMs, system board Video error Blinks red 6 times @ 1 Hz [1] 6 Check graphics card or system board PCA failure detected by BIOS Blinks red 7 times @ 1 Hz [1] 7 (pre-video) Replace system board Invalid ROM checksum error Blinks red 8 times @ ...Indications System Status PowerLED Beeps [2] Action Required S0: System on the system board and/or in starting fan(s). 4-12 www.hp.com Technical Reference Guide clear None None S5: Soft off . Hot processor or power supply will result in the power ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... and allow two methods for upgrading the IGP: ■ Installing a PCIe x16 graphics card in the PCIe x16 graphics slot, which disables the IGP ■ Installing a PCIe x1 graphics card in a PCIe x1 slot, in which the IGP can be re-enabled through ...the BIOS settings This chapter covers the following subjects: ■ Functional description (6.2) ■ Upgrading (6.3) ■ Monitor connectors (6.4) Technical Reference Guide www.hp.com 6-1 6 Integrated Graphics Processor 6.1 Introduction...
... and allow two methods for upgrading the IGP: ■ Installing a PCIe x16 graphics card in the PCIe x16 graphics slot, which disables the IGP ■ Installing a PCIe x1 graphics card in a PCIe x1 slot, in which the IGP can be re-enabled through ...the BIOS settings This chapter covers the following subjects: ■ Functional description (6.2) ■ Upgrading (6.3) ■ Monitor connectors (6.4) Technical Reference Guide www.hp.com 6-1 6 Integrated Graphics Processor 6.1 Introduction...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... of multi-monitor operation. The normal upgrade procedure for multi-monitor operation. Install the graphics card into the PCIe x16 graphics slot. 5. Remove the chassis cover. 4. Integrated Graphics Processor 6.3 Upgrading All systems provide direct, dual-monitor support; Technical Reference Guide www.hp.com 6-3 Shut down the system through the RBSU to allow an alternate method...
... of multi-monitor operation. The normal upgrade procedure for multi-monitor operation. Install the graphics card into the PCIe x16 graphics slot. 5. Remove the chassis cover. 4. Integrated Graphics Processor 6.3 Upgrading All systems provide direct, dual-monitor support; Technical Reference Guide www.hp.com 6-3 Shut down the system through the RBSU to allow an alternate method...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...hold power button for less than 4 seconds. Technical Reference Guide www.hp.com 7-5 Beeps stop after 5 cycles. The front panel (bezel) power LED provides a visual indication of beeps, with integrated graphics, check/replace system board. Check power supply, CPU, system board. ... then check voltage select switch setting or expansion cards. Check/replace system board. Check storage devices, expansion cards and/or system board (CPU power connector P3). On system with graphics card, check/replace graphics card. Incompatible or incorrectly seated DIMM. Reflash ROM using...
...hold power button for less than 4 seconds. Technical Reference Guide www.hp.com 7-5 Beeps stop after 5 cycles. The front panel (bezel) power LED provides a visual indication of beeps, with integrated graphics, check/replace system board. Check power supply, CPU, system board. ... then check voltage select switch setting or expansion cards. Check/replace system board. Check storage devices, expansion cards and/or system board (CPU power connector P3). On system with graphics card, check/replace graphics card. Incompatible or incorrectly seated DIMM. Reflash ROM using...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...are populated. 2. Install or reseat CPU. Blinks red 4 times @ 1 Hz None Power failure (power supply is corrected. 8-4 www.hp.com Technical Reference Guide Blinks red 6 times @ 1 Hz 6 beeps Pre-video graphics error. Blinks red 7 times @ 1 Hz 7 beeps PCA failure. Reflash ROM using the system's power LED and the system board ... a failed system boot by the DIMMs. 3. Check power supply, CPU, system board. SYSTEM BIOS The BIOS performs memory detection and configuration with integrated graphics, check/replace system board. On system with graphics card, check/replace graphics card.
...are populated. 2. Install or reseat CPU. Blinks red 4 times @ 1 Hz None Power failure (power supply is corrected. 8-4 www.hp.com Technical Reference Guide Blinks red 6 times @ 1 Hz 6 beeps Pre-video graphics error. Blinks red 7 times @ 1 Hz 7 beeps PCA failure. Reflash ROM using the system's power LED and the system board ... a failed system boot by the DIMMs. 3. Check power supply, CPU, system board. SYSTEM BIOS The BIOS performs memory detection and configuration with integrated graphics, check/replace system board. On system with graphics card, check/replace graphics card.
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... @ 1 Hz Power failure (power supply is corrected. On system with graphics card, check/replace graphics card. 7 beeps Blinks red 7 times @ 1 Hz PCA failure. Table A-1. Reflash ROM using CD or replace system board. 9 beeps Blinks red 9 times @ 1 Hz System powers on but fails to HP-branded models. Check power supply, CPU, system board. 10 beeps Blinks...
... @ 1 Hz Power failure (power supply is corrected. On system with graphics card, check/replace graphics card. 7 beeps Blinks red 7 times @ 1 Hz PCA failure. Table A-1. Reflash ROM using CD or replace system board. 9 beeps Blinks red 9 times @ 1 Hz System powers on but fails to HP-branded models. Check power supply, CPU, system board. 10 beeps Blinks...
Quick Setup and Getting Started Guide
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... must unplug the computer power cord before attempting to reseat, install, or remove a DIMM module. 1. Replace third-party memory with HP memory. 4. Replace the graphics card. 3. Replace DIMMs one at a time to isolate the faulty module. Replace the system board. Power LED flashes Red ten times, ... by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board is bad. Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red...
... must unplug the computer power cord before attempting to reseat, install, or remove a DIMM module. 1. Replace third-party memory with HP memory. 4. Replace the graphics card. 3. Replace DIMMs one at a time to isolate the faulty module. Replace the system board. Power LED flashes Red ten times, ... by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board is bad. Table 2 Solving Hardware Installation Problems (continued) Power LED flashes Red...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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... installed incorrectly or is identified, remove and replace bad option card. 3. For systems with HP memory. 4. Check each option card by removing the cards one at time (if multiple cards), then power on the system. 2. Replace the system board. 18 Quick Setup & Getting Started Reseat the graphics card. CAUTION: To avoid damage to see if fault goes...
... installed incorrectly or is identified, remove and replace bad option card. 3. For systems with HP memory. 4. Check each option card by removing the cards one at time (if multiple cards), then power on the system. 2. Replace the system board. 18 Quick Setup & Getting Started Reseat the graphics card. CAUTION: To avoid damage to see if fault goes...
Service Reference Guide: HP Compaq dc5850 Business PC
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... PCI Express slot failed to an x1. Try rebooting the system. Replace the system board. 501-Display Adapter Failure Graphics display controller. 1. Reseat the graphics card (if applicable). 2. Replace CPU fan. 512-Chassis, Rear Chassis, or Front Chassis Chassis, rear chassis, or .... 2. Clear CMOS. 917-Front Audio Not Connected Front audio harness has been detached or Reconnect or replace front audio harness. Replace the graphics card (if possible). 510-Flash Screen Image Corrupted Flash Screen image has errors. Clear CMOS. 4. Replace diskette drive. 5. Disconnect any other...
... PCI Express slot failed to an x1. Try rebooting the system. Replace the system board. 501-Display Adapter Failure Graphics display controller. 1. Reseat the graphics card (if applicable). 2. Replace CPU fan. 512-Chassis, Rear Chassis, or Front Chassis Chassis, rear chassis, or .... 2. Clear CMOS. 917-Front Audio Not Connected Front audio harness has been detached or Reconnect or replace front audio harness. Replace the graphics card (if possible). 510-Flash Screen Image Corrupted Flash Screen image has errors. Clear CMOS. 4. Replace diskette drive. 5. Disconnect any other...
Service Reference Guide: HP Compaq dc5850 Business PC
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... if applicable. (Available at http://www.hp.com/support.) 3. For two devices, use SATA 0. Check connector for RAID mode. Ensure that will fix an erroneous error message.) Determine if hard drive is missing. Third-party graphics card may be used before SATA 2 and...device or disable the Drivelock feature. For optimal performance, the SATA 0 and SATA 1 connectors must be causing a Remove third-party graphics card to fail. (Some hard drives 1. Reenter Computer Setup and select Security > Drivelock. Invalid Electronic Serial Number Electronic serial number is...
... if applicable. (Available at http://www.hp.com/support.) 3. For two devices, use SATA 0. Check connector for RAID mode. Ensure that will fix an erroneous error message.) Determine if hard drive is missing. Third-party graphics card may be used before SATA 2 and...device or disable the Drivelock feature. For optimal performance, the SATA 0 and SATA 1 connectors must be causing a Remove third-party graphics card to fail. (Some hard drives 1. Reenter Computer Setup and select Security > Drivelock. Invalid Electronic Serial Number Electronic serial number is...
Service Reference Guide: HP Compaq dc5850 Business PC
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...until problem is causing the problem by a two second pause. Invalid ROM based on the system board. 2. Reflash the system ROM with a graphics card: 1. Replace the system board. 180 Appendix C POST Error Messages CAUTION: To avoid damage to the DIMMs or the system board, you ...cord before attempting to video). Replace the system board. For systems with HP memory. 4. Red Power LED flashes eight 8 times, once every second, followed by a two second pause. Replace third-party memory with integrated graphics, replace the system board. Red Power LED flashes seven 7 times, ...
...until problem is causing the problem by a two second pause. Invalid ROM based on the system board. 2. Reflash the system ROM with a graphics card: 1. Replace the system board. 180 Appendix C POST Error Messages CAUTION: To avoid damage to the DIMMs or the system board, you ...cord before attempting to video). Replace the system board. For systems with HP memory. 4. Red Power LED flashes eight 8 times, once every second, followed by a two second pause. Replace third-party memory with integrated graphics, replace the system board. Red Power LED flashes seven 7 times, ...
Service Reference Guide: HP Compaq dc5850 Business PC
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...than four seconds. If another connector is available, connect the monitor to that the monitor is on. Cannot enable integrated graphics after installing a PCI Express x16 graphics card. Try a different monitor. You may have a screen blanking utility installed or energy saver features are not correct. ...System ROM is in standby mode. graphics in Computer Setup only if an Nvidia PCI Express x16 graphics card and enable the integrated PCI Express x16 graphics card is plugged into an active connector on the monitor and check that came ...
...than four seconds. If another connector is available, connect the monitor to that the monitor is on. Cannot enable integrated graphics after installing a PCI Express x16 graphics card. Try a different monitor. You may have a screen blanking utility installed or energy saver features are not correct. ...System ROM is in standby mode. graphics in Computer Setup only if an Nvidia PCI Express x16 graphics card and enable the integrated PCI Express x16 graphics card is plugged into an active connector on the monitor and check that came ...
Service Reference Guide: HP Compaq dc5850 Business PC
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... connected to isolate the faulty module. 3. Cause The brightness and contrast controls are not properly connected. Replace the graphics card. 3. Power on the system. 2. Check that the graphics cable is being used with HP memory. 4. Reseat the graphics card. Replace the system board. Table D-6 Solving Display Problems (continued) Blank screen and the power LED flashes Red...
... connected to isolate the faulty module. 3. Cause The brightness and contrast controls are not properly connected. Replace the graphics card. 3. Power on the system. 2. Check that the graphics cable is being used with HP memory. 4. Reseat the graphics card. Replace the system board. Table D-6 Solving Display Problems (continued) Blank screen and the power LED flashes Red...
Service Reference Guide: HP Compaq dc5850 Business PC
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... too close proximity, be incorrectly adjusted. Fluorescent lights or fans may be sure the monitors are set . Image is broken up, rolls, jitters, or flashes. Graphics card is securely connected to the monitor. Degauss the monitor. Change requested resolution. Be sure the monitor cable is bad. In a two-monitor system or if... the computer power is disconnected. "Out of Range" displays on screen. Cause Solution Monitor video cable is off while connecting the video cable. Replace the graphics card. Solution 1.
... too close proximity, be incorrectly adjusted. Fluorescent lights or fans may be sure the monitors are set . Image is broken up, rolls, jitters, or flashes. Graphics card is securely connected to the monitor. Degauss the monitor. Change requested resolution. Be sure the monitor cable is bad. In a two-monitor system or if... the computer power is disconnected. "Out of Range" displays on screen. Cause Solution Monitor video cable is off while connecting the video cable. Replace the graphics card. Solution 1.
Service Reference Guide: HP Compaq dc5850 Business PC
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... Character Map to the following Web site, select the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support Graphics card is not seated properly or is powered on and off, when going in the monitor's on . Cause Solution Monitor... have been activated inside the monitor. or unable to correctly interpret the output synchronization of standby mode, and when changing resolutions. Replace the graphics card. Table D-6 Solving Display Problems (continued) Vibrating or rattling noise coming from inside a CRT monitor when powered on -screen display menu. ...
... Character Map to the following Web site, select the appropriate monitor, and download either SP32347 or SP32202: http://www.hp.com/support Graphics card is not seated properly or is powered on and off, when going in the monitor's on . Cause Solution Monitor... have been activated inside the monitor. or unable to correctly interpret the output synchronization of standby mode, and when changing resolutions. Replace the graphics card. Table D-6 Solving Display Problems (continued) Vibrating or rattling noise coming from inside a CRT monitor when powered on -screen display menu. ...
Service Reference Guide: HP Compaq dc5850 Business PC
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...Cause Solution Memory is installed incorrectly or is bad. 1. For systems with HP memory. 4. Replace the system board. 208 Appendix D Troubleshooting Without Diagnostics Power on the system. 2. Replace the system board. Replace the graphics card. 3. Replace the system board. Reseat DIMMs. Power on the system. ...beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board For systems with a graphics card: is bad. CAUTION: To avoid damage to the DIMMs or the system board, you...
...Cause Solution Memory is installed incorrectly or is bad. 1. For systems with HP memory. 4. Replace the system board. 208 Appendix D Troubleshooting Without Diagnostics Power on the system. 2. Replace the system board. Replace the graphics card. 3. Replace the system board. Reseat DIMMs. Power on the system. ...beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Graphics card is not seated properly or is bad, or system board For systems with a graphics card: is bad. CAUTION: To avoid damage to the DIMMs or the system board, you...
Computer Setup (F10) Utility Guide
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The default will allow users to disable the downloading of recovery requires that allows the integrated graphics controller and an ATI PCI Express graphics card to work at the same time for RAID support. This enables the ATI Surround View option that you save any modified computer ...drive) and save DCH space. Recovering the Configuration Settings This method of this embedded NIC option ROM thus giving more DCH space for additional PCI cards which may need option ROM space. Note that it causes a resource conflict in the OS. ● Surround View (enable/disable). To restore...
The default will allow users to disable the downloading of recovery requires that allows the integrated graphics controller and an ATI PCI Express graphics card to work at the same time for RAID support. This enables the ATI Surround View option that you save any modified computer ...drive) and save DCH space. Recovering the Configuration Settings This method of this embedded NIC option ROM thus giving more DCH space for additional PCI cards which may need option ROM space. Note that it causes a resource conflict in the OS. ● Surround View (enable/disable). To restore...