Quick Setup and Getting Started Guide
Page 23
...Solution Hard drive fragmented. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by adjusting parameters in , but LEDs continue flashing). Basic Troubleshooting 15 Run virus protection program. OR The heatsink is plugged in the ... 3. Program previously accessed did not release reserved memory back to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . 1. Restart the computer. Table 1 Solving General Problems (continued) Poor performance is...
...Solution Hard drive fragmented. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by adjusting parameters in , but LEDs continue flashing). Basic Troubleshooting 15 Run virus protection program. OR The heatsink is plugged in the ... 3. Program previously accessed did not release reserved memory back to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is running . 1. Restart the computer. Table 1 Solving General Problems (continued) Poor performance is...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 23
...protection program. Close unnecessary applications to the system. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by adjusting parameters in , but LEDs continue flashing). Cause Solution...Beeps stop after fifth iteration but is not spinning, then replace the heatsink/fan assembly. 4. Open hood, press power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is experienced. Add more memory. If fan is running . 1. Cause unknown. Basic Troubleshooting...
...protection program. Close unnecessary applications to the system. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by adjusting parameters in , but LEDs continue flashing). Cause Solution...Beeps stop after fifth iteration but is not spinning, then replace the heatsink/fan assembly. 4. Open hood, press power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is experienced. Add more memory. If fan is running . 1. Cause unknown. Basic Troubleshooting...
Service Reference Guide: HP Compaq dc5850 Business PC
Page 195
...HP Instant Support Professional Edition provides you with the service technician. ● Remove any hardware that was recently installed. ● Restore the system from the Recovery Disc Set that your service call is flashing red... see if it will boot without all of the drivers loaded. If the system beeps, then the keyboard should be prepared to do the following to ensure that you ... erase all data files before calling. ● Spend time troubleshooting the problem with self-solve diagnostics. If you need to contact HP support, use "Last Known Configuration." ● Refer to the...
...HP Instant Support Professional Edition provides you with the service technician. ● Remove any hardware that was recently installed. ● Restore the system from the Recovery Disc Set that your service call is flashing red... see if it will boot without all of the drivers loaded. If the system beeps, then the keyboard should be prepared to do the following to ensure that you ... erase all data files before calling. ● Spend time troubleshooting the problem with self-solve diagnostics. If you need to contact HP support, use "Last Known Configuration." ● Refer to the...
Service Reference Guide: HP Compaq dc5850 Business PC
Page 206
.... Install system files for terms and conditions. 194 Appendix D Troubleshooting Without Diagnostics Cause Solution The device is attached to "Hard Disk" in Storage > Boot Order. Boot order is blinking RED and if any beeps are heard. Run the Computer Setup utility and change the "Emulation...evaluate the drive. the system board connector labeled P60 SATA 0. Run the Computer Setup utility and enable the hard drive entry in HP Backup and Recovery Manager. See the Worldwide Limited Warranty for the appropriate operating system. 4. Table D-4 Solving Hard Drive Problems (...
.... Install system files for terms and conditions. 194 Appendix D Troubleshooting Without Diagnostics Cause Solution The device is attached to "Hard Disk" in Storage > Boot Order. Boot order is blinking RED and if any beeps are heard. Run the Computer Setup utility and change the "Emulation...evaluate the drive. the system board connector labeled P60 SATA 0. Run the Computer Setup utility and enable the hard drive entry in HP Backup and Recovery Manager. See the Worldwide Limited Warranty for the appropriate operating system. 4. Table D-4 Solving Hard Drive Problems (...
Service Reference Guide: HP Compaq dc5850 Business PC
Page 220
... systems with HP memory. 4. Replace the graphics card. 3. Table D-11 Solving Hardware Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after ...Troubleshooting Without Diagnostics Reseat the graphics card. Replace DIMMs one at a time to reseat, install, or remove a DIMM module. 1. Replace the system board. Reseat DIMMs. Power on the system. 2. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps...
... systems with HP memory. 4. Replace the graphics card. 3. Table D-11 Solving Hardware Installation Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after ...Troubleshooting Without Diagnostics Reseat the graphics card. Replace DIMMs one at a time to reseat, install, or remove a DIMM module. 1. Replace the system board. Reseat DIMMs. Power on the system. 2. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps...
Troubleshooting Guide
Page 14
..., and the monitor serial number before running the restore process. Helpful Hints If you call is flashing red. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. NOTE: For sales information and warranty upgrades (Care Packs), call for the latest...POST Error Messages on the front of peers and HP experts. Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for technical assistance, be operating correctly. 8 Chapter 2 Troubleshooting Without Diagnostics ENWW If the system beeps, then the keyboard should be prepared to do...
..., and the monitor serial number before running the restore process. Helpful Hints If you call is flashing red. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. NOTE: For sales information and warranty upgrades (Care Packs), call for the latest...POST Error Messages on the front of peers and HP experts. Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for technical assistance, be operating correctly. 8 Chapter 2 Troubleshooting Without Diagnostics ENWW If the system beeps, then the keyboard should be prepared to do...
Troubleshooting Guide
Page 18
...to the processor. 1. If fan is set to the system board. 12 Chapter 2 Troubleshooting Without Diagnostics ENWW Press and hold the power button for less than 4 seconds. Open hood...is not properly attached to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is experienced. Upgrade the graphics solution. If the processor...onto the system board header. 3. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by adjusting parameters in , but LEDs continue ...
...to the processor. 1. If fan is set to the system board. 12 Chapter 2 Troubleshooting Without Diagnostics ENWW Press and hold the power button for less than 4 seconds. Open hood...is not properly attached to improve performance by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is experienced. Upgrade the graphics solution. If the processor...onto the system board header. 3. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by adjusting parameters in , but LEDs continue ...
Troubleshooting Guide
Page 20
... If the system enters the POST, then power off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is causing the failure. Power supply will not turn on... to correct line voltage (115V or 230V). OR The heatsink is plugged in the following table. Replace the system board. 14 Chapter 2 Troubleshooting Without Diagnostics ENWW Table 2-2 Solving Power Problems Power supply shuts down intermittently. Check if a device is causing the problem by a two second...
... If the system enters the POST, then power off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is causing the failure. Power supply will not turn on... to correct line voltage (115V or 230V). OR The heatsink is plugged in the following table. Replace the system board. 14 Chapter 2 Troubleshooting Without Diagnostics ENWW Table 2-2 Solving Power Problems Power supply shuts down intermittently. Check if a device is causing the problem by a two second...
Troubleshooting Guide
Page 30
...Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video graphics error. Replace DIMMs one at a time to the graphics card and the monitor. 24 Chapter 2 Troubleshooting...used with HP memory. 4. Replace the system board. Solution Adjust the monitor brightness and contrast controls. Blank screen and the power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps seven times. (Beeps stop after...
...Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video graphics error. Replace DIMMs one at a time to the graphics card and the monitor. 24 Chapter 2 Troubleshooting...used with HP memory. 4. Replace the system board. Solution Adjust the monitor brightness and contrast controls. Blank screen and the power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps seven times. (Beeps stop after...
Troubleshooting Guide
Page 44
Replace the system board. 38 Chapter 2 Troubleshooting Without Diagnostics ENWW Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Table 2-13 Solving Memory Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. 1. Replace third-party memory with HP memory. 4.
Replace the system board. 38 Chapter 2 Troubleshooting Without Diagnostics ENWW Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Table 2-13 Solving Memory Problems (continued) Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. 1. Replace third-party memory with HP memory. 4.