Service Manual
Page 8
... system 126 Clean the ADF delivery system 126 Clean the ADF rollers 127 ADF maintenance kit ...129 Calibrate the scanner ...130 Upgrade the firmware ...131 Determine the current firmware version 131 Download new firmware from the HP Web site 131 Transfer the new firmware to the product 131 Use FTP to ...firmware through a browser 131 Use FTP to upgrade the firmware on a network connection 132 Use HP Web Jetadmin to upgrade the firmware 133 Use MS-DOS commands to upgrade the firmware 133 Use the HP Jetdirect firmware 134 Set the real-time clock ...135 Set the date format ...135 Set the...
... system 126 Clean the ADF delivery system 126 Clean the ADF rollers 127 ADF maintenance kit ...129 Calibrate the scanner ...130 Upgrade the firmware ...131 Determine the current firmware version 131 Download new firmware from the HP Web site 131 Transfer the new firmware to the product 131 Use FTP to ...firmware through a browser 131 Use FTP to upgrade the firmware on a network connection 132 Use HP Web Jetadmin to upgrade the firmware 133 Use MS-DOS commands to upgrade the firmware 133 Use the HP Jetdirect firmware 134 Set the real-time clock ...135 Set the date format ...135 Set the...
Service Manual
Page 21
... Parts and diagrams Order parts, accessories, and supplies 868 Order directly from HP ...868 Order directly through the software 868 Orderable and non-orderable parts 868 Replacement kits ...870 Printer supplies and accessories 870 Printer ...874 Printer parts ...874 Input-... 1126 Print cartridge limited warranty statement 1128 Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement 1129 Customer self repair warranty service 1130 Customer support ...1131 Availability of support and service 1132 HP maintenance agreements ...1133 On-site service agreements 1133...
... Parts and diagrams Order parts, accessories, and supplies 868 Order directly from HP ...868 Order directly through the software 868 Orderable and non-orderable parts 868 Replacement kits ...870 Printer supplies and accessories 870 Printer ...874 Printer parts ...874 Input-... 1126 Print cartridge limited warranty statement 1128 Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement 1129 Customer self repair warranty service 1130 Customer support ...1131 Availability of support and service 1132 HP maintenance agreements ...1133 On-site service agreements 1133...
Service Manual
Page 64
...color usage information. Information menu Administration > Information Use this menu to print information pages and reports that are stored internally on the call report. Print after any fax job Print after fax send jobs Print after any mass-storage devices, such as cartridges, maintenance kits,... item Sub-menu item Values Description Configuration/Status Administration Menu Pages Map Configuration/status Pages Supplies Status Page Usage Page Color Usage Job Log Print Print Print Print Print File Directory Print Fax Reports Fax Activity Log Fax Call Report Print ...
...color usage information. Information menu Administration > Information Use this menu to print information pages and reports that are stored internally on the call report. Print after any fax job Print after fax send jobs Print after any mass-storage devices, such as cartridges, maintenance kits,... item Sub-menu item Values Description Configuration/Status Administration Menu Pages Map Configuration/status Pages Supplies Status Page Usage Page Color Usage Job Log Print Print Print Print Print File Directory Print Fax Reports Fax Activity Log Fax Call Report Print ...
Service Manual
Page 135
4 Manage and maintain the product ● Information pages ● HP Easy Printer Care ● Embedded Web server ● Use HP Web Jetadmin software ● Security features ● Manage supplies ● Replace supplies ● Clean the product ● ADF maintenance kit ● Calibrate the scanner ● Upgrade the firmware ● Set the real-time clock ENWW 89
4 Manage and maintain the product ● Information pages ● HP Easy Printer Care ● Embedded Web server ● Use HP Web Jetadmin software ● Security features ● Manage supplies ● Replace supplies ● Clean the product ● ADF maintenance kit ● Calibrate the scanner ● Upgrade the firmware ● Set the real-time clock ENWW 89
Service Manual
Page 175
... panel, scroll to be replaced. Touch ADF Maintenance Kit. 5. Touch Resets. 3. ENWW ADF maintenance kit 129 Reset the ADF maintenance-kit count 1. Order a new kit when this message appears. Touch Yes. 6. Touch Reset Supplies. 4. This message appears approximately one month before the kit needs to and touch Administration. 2. Touch Save. The ADF maintenance kit includes the following items: ● One...
... panel, scroll to be replaced. Touch ADF Maintenance Kit. 5. Touch Resets. 3. ENWW ADF maintenance kit 129 Reset the ADF maintenance-kit count 1. Order a new kit when this message appears. Touch Yes. 6. Touch Reset Supplies. 4. This message appears approximately one month before the kit needs to and touch Administration. 2. Touch Save. The ADF maintenance kit includes the following items: ● One...
Service Manual
Page 481
... Options." Engine cycles and event logs Total page counts and maintenance kit counts are important for those devices. Pages since last maintenance (print engine Pages since last maintenance (print maintenance count) engine maintenance count) Look on the main configuration page, under "Device Information...configuration page, under "Paper Trays and Options." Embedded Jetdirect firmware version Look on the main configuration page, under "HP Jetdirect Configuration." Look on the embedded Jetdirect page, under "Paper Trays and Options." The configuration page lists only ...
... Options." Engine cycles and event logs Total page counts and maintenance kit counts are important for those devices. Pages since last maintenance (print engine Pages since last maintenance (print maintenance count) engine maintenance count) Look on the main configuration page, under "Device Information...configuration page, under "Paper Trays and Options." Embedded Jetdirect firmware version Look on the main configuration page, under "HP Jetdirect Configuration." Look on the embedded Jetdirect page, under "Paper Trays and Options." The configuration page lists only ...
Service Manual
Page 505
... the duplex area. 3. Remove any paper found . 1. USB I /O BUFFER OVERFLOW To continue touch OK Too much data was sent to the embedded HP Touch OK to print a partial page. Try scanning through the ADF with standard 75 g/m2 (20 lb) paper. Replace the fan if the error... the right door. 2. Remove any jammed paper. Clear the jam in the ADF. See AREA 8: Jams in the Troubleshooting menu to replace the ADF maintenance kit. 30.01.06 Scanner failure The scanner-lamp fan failed. 1. a loss of the printer. 1. Some Jetdirect print server. configuration. 30.01.02 ...
... the duplex area. 3. Remove any paper found . 1. USB I /O BUFFER OVERFLOW To continue touch OK Too much data was sent to the embedded HP Touch OK to print a partial page. Try scanning through the ADF with standard 75 g/m2 (20 lb) paper. Replace the fan if the error... the right door. 2. Remove any jammed paper. Clear the jam in the ADF. See AREA 8: Jams in the Troubleshooting menu to replace the ADF maintenance kit. 30.01.06 Scanner failure The scanner-lamp fan failed. 1. a loss of the printer. 1. Some Jetdirect print server. configuration. 30.01.02 ...
Service Manual
Page 551
... The listed DIMM is nearing the end of life when the maintenance document feeder kit to proceed. Replace the fuser. HP recommends replacing the supply when this supply has reached the low threshold. The HP Supplies Premium Protection Warranty coverage ends when a supply is being ...override mode. To continue, touch "OK" A print cartridge has reached the low Order a replacement print cartridge. Replace document feeder kit This warning message appears one image drum. interval has been reached. ENWW Control-panel messages 505 check or component test and the component...
... The listed DIMM is nearing the end of life when the maintenance document feeder kit to proceed. Replace the fuser. HP recommends replacing the supply when this supply has reached the low threshold. The HP Supplies Premium Protection Warranty coverage ends when a supply is being ...override mode. To continue, touch "OK" A print cartridge has reached the low Order a replacement print cartridge. Replace document feeder kit This warning message appears one image drum. interval has been reached. ENWW Control-panel messages 505 check or component test and the component...
Service Manual
Page 559
... (D). Perform a remote firmware upgrade. on . 30.01.14 Upgrade firmware (RFU), check SCB The SCB firmware failed. 1. Check the scanner connection to replace the ADF maintenance kit. 30.01.06 Scanner lamp fan error The scanner-lamp fan failed. 1. See SCB, CPB, and SCUID on page 388. 30.01.15 Scanner error...
... (D). Perform a remote firmware upgrade. on . 30.01.14 Upgrade firmware (RFU), check SCB The SCB firmware failed. 1. Check the scanner connection to replace the ADF maintenance kit. 30.01.06 Scanner lamp fan error The scanner-lamp fan failed. 1. See SCB, CPB, and SCUID on page 388. 30.01.15 Scanner error...
Service Manual
Page 614
...see a 54.Error message in the event log, you need to perform some maintenance on the product in order to replace the product transfer kit. Clean the registration second transfer assembly 1. Contact HP Support at www.hp.com/support/cljcm6040mfp and provide them with this error code. ● If the... to and touch Administration. 3. Scroll to and touch Event Log. 5. Find the most recent event in the event log. 2. Contact HP Support at www.hp.com/support/cljcm6040mfp and provide them with this error code. ● If the event is a 54.OE.02 Media Sensor event, you...
...see a 54.Error message in the event log, you need to perform some maintenance on the product in order to replace the product transfer kit. Clean the registration second transfer assembly 1. Contact HP Support at www.hp.com/support/cljcm6040mfp and provide them with this error code. ● If the... to and touch Administration. 3. Scroll to and touch Event Log. 5. Find the most recent event in the event log. 2. Contact HP Support at www.hp.com/support/cljcm6040mfp and provide them with this error code. ● If the event is a 54.OE.02 Media Sensor event, you...
Service Manual
Page 1065
Part number Qty Q3938-67943 1 Q3938-67945 1 Q3938-67948 1 Q7829-67903 1 Q3938-67950 1 Q7829-67909 1 Q3938-67951 1 Q7829-67914 1 Q3938-67944 1 ENWW Automatic document-feeder (ADF) 1019 Table 9-61 ADF unit Ref Description All Automatic document feeder (ADF) whole unit 1 End cover (cap) back 2 Cable, ADF to scanner 3 PCA motor assembly 4 Tray-input assembly 5 Reflector foam (white backing) Not shown Flag sensor LS Not shown Photo interrupter with connector Not shown Maintenance kit NOTE: Only highlighted parts are orderable.
Part number Qty Q3938-67943 1 Q3938-67945 1 Q3938-67948 1 Q7829-67903 1 Q3938-67950 1 Q7829-67909 1 Q3938-67951 1 Q7829-67914 1 Q3938-67944 1 ENWW Automatic document-feeder (ADF) 1019 Table 9-61 ADF unit Ref Description All Automatic document feeder (ADF) whole unit 1 End cover (cap) back 2 Cable, ADF to scanner 3 PCA motor assembly 4 Tray-input assembly 5 Reflector foam (white backing) Not shown Flag sensor LS Not shown Photo interrupter with connector Not shown Maintenance kit NOTE: Only highlighted parts are orderable.
Service Manual
Page 1075
Table 9-66 Pickup-roller assembly Ref Description Part number Qty All Cover pick roller (part of the ADF maintenance kit (which also includes the separation pad). NOTE: The pickup roller is part of the ADF maintenance kit) Q3938-67954 1 NOTE: Only highlighted parts are orderable. ENWW Automatic document-feeder (ADF) 1029
Table 9-66 Pickup-roller assembly Ref Description Part number Qty All Cover pick roller (part of the ADF maintenance kit (which also includes the separation pad). NOTE: The pickup roller is part of the ADF maintenance kit) Q3938-67954 1 NOTE: Only highlighted parts are orderable. ENWW Automatic document-feeder (ADF) 1029
Service Manual
Page 1077
ENWW Automatic document-feeder (ADF) 1031 Table 9-67 Separation-pad assembly Ref Description Part number Qty All Separation-pad assembly (part of the ADF maintenance kit (which also includes the pickup roller). NOTE: The separation pad is part of the ADF maintenance kit) Q3938-67949 1 NOTE: Only highlighted parts are orderable.
ENWW Automatic document-feeder (ADF) 1031 Table 9-67 Separation-pad assembly Ref Description Part number Qty All Separation-pad assembly (part of the ADF maintenance kit (which also includes the pickup roller). NOTE: The separation pad is part of the ADF maintenance kit) Q3938-67949 1 NOTE: Only highlighted parts are orderable.
Service Manual
Page 1118
... parts list (continued) Description Clutch, electromagnetic Color-plane-registration (CPR) sensor assembly Color-plane-registration (CPR)-joint cable Connector, drawer Connector, drawer Connector, drawer Connector, snap-tight Connector, snap-tight Control-panel fan Copy processor board (CPB) Cover pick roller Cover pick roller (part of the ADF maintenance kit) Cover, assist, left Cover, assist...
... parts list (continued) Description Clutch, electromagnetic Color-plane-registration (CPR) sensor assembly Color-plane-registration (CPR)-joint cable Connector, drawer Connector, drawer Connector, drawer Connector, snap-tight Connector, snap-tight Control-panel fan Copy processor board (CPB) Cover pick roller Cover pick roller (part of the ADF maintenance kit) Cover, assist, left Cover, assist...
Service Manual
Page 1127
... height-guide assembly Lower-guide assembly Lower-left cover Lower-right cover Main controller PCA assembly (stapler/stacker and bookletmaker) Main drive-unit kit Main switch-holder assembly Maintenance kit Memory-tag PCA assembly Memory-tag PCA assembly Middle-height cover assembly Motor assembly Part number RC1-9883-000CN RC1-8928-000CN 4A3...
... height-guide assembly Lower-guide assembly Lower-left cover Lower-right cover Main controller PCA assembly (stapler/stacker and bookletmaker) Main drive-unit kit Main switch-holder assembly Maintenance kit Memory-tag PCA assembly Memory-tag PCA assembly Middle-height cover assembly Motor assembly Part number RC1-9883-000CN RC1-8928-000CN 4A3...
Service Manual
Page 1138
... Sensor/switch assembly FM2-1417-000CN Separation-floor assembly Q3938-67949 Separation-pad assembly (part of 7) on page 881 Printer internal components (2 of the ADF maintenance kit) Q3938-67949 Shaft, lock RC1-9912-000CN Shaft, lock RC1-9912-000CN Sheet, blanking RC1-9687-000CN Sheet, entrance-guide FC5-5542-000CN Sheet, fixing...
... Sensor/switch assembly FM2-1417-000CN Separation-floor assembly Q3938-67949 Separation-pad assembly (part of 7) on page 881 Printer internal components (2 of the ADF maintenance kit) Q3938-67949 Shaft, lock RC1-9912-000CN Shaft, lock RC1-9912-000CN Sheet, blanking RC1-9687-000CN Sheet, entrance-guide FC5-5542-000CN Sheet, fixing...
Service Manual
Page 1149
...-67943 Q3938-67944 Q3938-67945 Q3938-67946 Q3938-67948 Q3938-67949 Copy processor board (CPB) SCUID board PCIe cable Automatic document feeder (ADF) whole unit Maintenance kit End cover (cap) back End cover (cap) front assembly Cable, ADF to scanner Separation-pad assembly (part of the ADF... maintenance kit) Q3938-67949 Separation-floor assembly Q3938-67950 Tray-input assembly Table and page Main-frame assembly on page 1057 Plastic-parts assembly on page 1061 ...
...-67943 Q3938-67944 Q3938-67945 Q3938-67946 Q3938-67948 Q3938-67949 Copy processor board (CPB) SCUID board PCIe cable Automatic document feeder (ADF) whole unit Maintenance kit End cover (cap) back End cover (cap) front assembly Cable, ADF to scanner Separation-pad assembly (part of the ADF... maintenance kit) Q3938-67949 Separation-floor assembly Q3938-67950 Tray-input assembly Table and page Main-frame assembly on page 1057 Plastic-parts assembly on page 1061 ...
Service Manual
Page 1150
...-67953 Diverter Q3938-67954 Cover pick roller Q3938-67954 Cover pick roller (part of the ADF maintenance kit) Q3938-67970 Jam-cover assembly Q7559A (module only) or 512 MB image scanner memory DIMM Q3931-67904 (service kit) Q7829-67903 PCA motor assembly Q7829-67909 Reflector foam (white backing) Q7829-67914 Photo interrupter with...
...-67953 Diverter Q3938-67954 Cover pick roller Q3938-67954 Cover pick roller (part of the ADF maintenance kit) Q3938-67970 Jam-cover assembly Q7559A (module only) or 512 MB image scanner memory DIMM Q3931-67904 (service kit) Q7829-67903 PCA motor assembly Q7829-67909 Reflector foam (white backing) Q7829-67914 Photo interrupter with...
Service Manual
Page 1199
...acoustic specifications 1138 activity log, fax 91 address books, e-mail clearing 59 importing 97 ADF capacity 5 clean delivery system 126 maintenance kit 129 removing and replacing 397 ADF (automatic document feeder) deskew 225 duplex printing 222 end of a scan 224 input tray... after component replacements booklet maker 859 stapler/stacker 859 Administration menu, control panel 17 after-service checklist 230 agreements, maintenance 1133 alignment position adjustments, staplers 859 anticounterfeit supplies 103 AppleTalk information 434 AppleTalk settings 33 assemblies, main 626 Attention ...
...acoustic specifications 1138 activity log, fax 91 address books, e-mail clearing 59 importing 97 ADF capacity 5 clean delivery system 126 maintenance kit 129 removing and replacing 397 ADF (automatic document feeder) deskew 225 duplex printing 222 end of a scan 224 input tray... after component replacements booklet maker 859 stapler/stacker 859 Administration menu, control panel 17 after-service checklist 230 agreements, maintenance 1133 alignment position adjustments, staplers 859 anticounterfeit supplies 103 AppleTalk information 434 AppleTalk settings 33 assemblies, main 626 Attention ...