Security Features
Page 11
... - HP DesignJet Printers Security Settings The following table shows the features enabled or disabled for each lock level: Lock level 0 - Moderate 2 - Intermediate Lock 4 - Maximum 3 - Minimum Lock 2 - Access to IDS App IDS Widget - Intermediate 11 workflows, Pause printer, Maintenance & ...IQ workflows Resets, CIP config, Security Connectivity config, AFU, IDS workflows, System info, Job Queue Media mgmt. Maximum 4 - Moderate 4 - Cartridge Replacement Permission denied if FP lock level is set ...
... - HP DesignJet Printers Security Settings The following table shows the features enabled or disabled for each lock level: Lock level 0 - Moderate 2 - Intermediate Lock 4 - Maximum 3 - Minimum Lock 2 - Access to IDS App IDS Widget - Intermediate 11 workflows, Pause printer, Maintenance & ...IQ workflows Resets, CIP config, Security Connectivity config, AFU, IDS workflows, System info, Job Queue Media mgmt. Maximum 4 - Moderate 4 - Cartridge Replacement Permission denied if FP lock level is set ...
Security Features
Page 12
... Intermediate 1 - Minimum 1 - Minimum - HP DesignJet Printers Security Settings Settings App Inks Entry Access ... Settings App Calibration Info Entry Access Settings App IQ maintenance Entry Access: Test plots, Align PH, IQ Settings App Maintenance Entry Access Settings App System Entry Access Settings App... symbol in specific circumstances where the implications are set, you will not able to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel. Moderate 2 - Maximum 4 - Minimum 1 - Intermediate 3 - Maximum 4 -...
... Intermediate 1 - Minimum 1 - Minimum - HP DesignJet Printers Security Settings Settings App Inks Entry Access ... Settings App Calibration Info Entry Access Settings App IQ maintenance Entry Access: Test plots, Align PH, IQ Settings App Maintenance Entry Access Settings App System Entry Access Settings App... symbol in specific circumstances where the implications are set, you will not able to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel. Moderate 2 - Maximum 4 - Minimum 1 - Intermediate 3 - Maximum 4 -...
Limited Warranty
Page 3
... other problems, including those defects that arise as a result of: a. Extent of HP Limited Warranty 1. HP further warrants that have been cycled through the printhead, whichever occurs first. Hewlett-Packard Limited Warranty HP product Printer Software Printhead Print or ink cartridge Maintenance cartridge Limited Warranty Period 1 year 90 days Until the "end of warranty" date printed...
... other problems, including those defects that arise as a result of: a. Extent of HP Limited Warranty 1. HP further warrants that have been cycled through the printhead, whichever occurs first. Hewlett-Packard Limited Warranty HP product Printer Software Printhead Print or ink cartridge Maintenance cartridge Limited Warranty Period 1 year 90 days Until the "end of warranty" date printed...
Introductory Information
Page 4
... correct type (color and number). Remove the non-functional printhead and insert a new printhead. Open the maintenance cartridge door on the front panel that the take -up reel error has occurred. If the problem persists, contact HP Support. 3 If the status light is solid green, the printer is not inserted correctly. If the...
... correct type (color and number). Remove the non-functional printhead and insert a new printhead. Open the maintenance cartridge door on the front panel that the take -up reel error has occurred. If the problem persists, contact HP Support. 3 If the status light is solid green, the printer is not inserted correctly. If the...
Using Your Printer
Page 7
...-up reel does not wind ...171 15 Troubleshoot ink-system issues ...173 Cannot insert an ink cartridge ...174 Cannot insert a printhead ...174 Cannot insert the maintenance cartridge ...174 Front panel recommends reseating or replacing a printhead 174 Clean the printheads ...174 Align the...Cannot access the HP DesignJet Utility ...182 Print job canceled and purged when held for preview 183 Printer alerts ...183 17 HP Customer Care ...185 Introduction ...186 HP Professional Services ...186 HP Instant Support ...187 HP Proactive Support ...187 Customer Self Repair ...188 Contact HP Support ...188...
...-up reel does not wind ...171 15 Troubleshoot ink-system issues ...173 Cannot insert an ink cartridge ...174 Cannot insert a printhead ...174 Cannot insert the maintenance cartridge ...174 Front panel recommends reseating or replacing a printhead 174 Clean the printheads ...174 Align the...Cannot access the HP DesignJet Utility ...182 Print job canceled and purged when held for preview 183 Printer alerts ...183 17 HP Customer Care ...185 Introduction ...186 HP Professional Services ...186 HP Instant Support ...187 HP Proactive Support ...187 Customer Self Repair ...188 Contact HP Support ...188...
Using Your Printer
Page 13
Take-up reel motor 11. Platen 3. Take-up reel spindle hub ENWW The printer's main components 5 Take-up reel sensor 13. Front view 1. Ink cartridge 2. Printhead carriage 5. Front panel 6. Loading table 10. Maintenance cartridge 7. Spindle 9. Printhead 4. Take-up reel cable and sensor housing unit 12. Paper-load lever 8.
Take-up reel motor 11. Platen 3. Take-up reel spindle hub ENWW The printer's main components 5 Take-up reel sensor 13. Front view 1. Ink cartridge 2. Printhead carriage 5. Front panel 6. Loading table 10. Maintenance cartridge 7. Spindle 9. Printhead 4. Take-up reel cable and sensor housing unit 12. Paper-load lever 8.
Using Your Printer
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... 1 Introduction ENWW Take-up reel motor 1. It has the following important functions: ● It is located on the front of the printer, the ink cartridges, the printheads, the maintenance cartridge, the paper, the print jobs, and other parts and processes ● It gives guidance on the right-hand side. Rear view 1. Power switch...
... 1 Introduction ENWW Take-up reel motor 1. It has the following important functions: ● It is located on the front of the printer, the ink cartridges, the printheads, the maintenance cartridge, the paper, the print jobs, and other parts and processes ● It gives guidance on the right-hand side. Rear view 1. Power switch...
Using Your Printer
Page 67
... when necessary. This type of the main hazards to prevent them . NOTE: The maintenance cartridge contains liquid. Electrostatic discharges are not in use to electronics products. Maintenance cartridge Use the maintenance cartridge to clean and maintain the printheads, ensure the best possible print quality, and seal ...the printheads when they are one of damage can occasionally delay printing. Therefore, store any maintenance cartridges upright and on page 219. They should never be removed while the printer is ready for you through the removal and...
... when necessary. This type of the main hazards to prevent them . NOTE: The maintenance cartridge contains liquid. Electrostatic discharges are not in use to electronics products. Maintenance cartridge Use the maintenance cartridge to clean and maintain the printheads, ensure the best possible print quality, and seal ...the printheads when they are one of damage can occasionally delay printing. Therefore, store any maintenance cartridges upright and on page 219. They should never be removed while the printer is ready for you through the removal and...
Using Your Printer
Page 83
At the front panel, select the icon, then select Replace maintenance ctg. 2. The maintenance cartridge has a handle on the front. Ink might be changed. However, HP strongly recommends that the printer wheels are locked (the brake lever is located in serious damage to prevent the printer from moving. 1. Make sure that ...
At the front panel, select the icon, then select Replace maintenance ctg. 2. The maintenance cartridge has a handle on the front. Ink might be changed. However, HP strongly recommends that the printer wheels are locked (the brake lever is located in serious damage to prevent the printer from moving. 1. Make sure that ...
Using Your Printer
Page 84
... slot, and slide it clicks into the slot, in the direction indicated by the arrow. 2. If you have difficulty, see Cannot insert the maintenance cartridge on page 76. 4. Insert the maintenance cartridge The plastic bag in , press inwards and downwards as indicated, until the door is closed. 76 Chapter 5 Handle the ink system ENWW...
... slot, and slide it clicks into the slot, in the direction indicated by the arrow. 2. If you have difficulty, see Cannot insert the maintenance cartridge on page 76. 4. Insert the maintenance cartridge The plastic bag in , press inwards and downwards as indicated, until the door is closed. 76 Chapter 5 Handle the ink system ENWW...
Using Your Printer
Page 85
... to the right are open. NOTE: The printer needs all the ink cartridges, printheads and maintenance cartridge to load some. The Supplies page shows you to be installed before it can view information about your ink cartridges using the front panel or the HP DesignJet Utility. NOTE: Make sure that the printer window and the door...
... to the right are open. NOTE: The printer needs all the ink cartridges, printheads and maintenance cartridge to load some. The Supplies page shows you to be installed before it can view information about your ink cartridges using the front panel or the HP DesignJet Utility. NOTE: Make sure that the printer window and the door...
Using Your Printer
Page 88
... with HP771 Ink Cartridges (all details available on hp.com). Table 5-2 Printheads Part number Printhead CE017A HP 771 Matte Black & Chromatic Red DesignJet Printhead CE018A HP 771 Magenta & Yellow DesignJet Printhead CE019A HP 771 Light Magenta & Light Cyan DesignJet Printhead CE020A HP 771 Photo Black & Light Gray DesignJet Printhead C1Q20A HP 773 Matte Black & Cyan DesignJet Printhead Z6600 x x x Z6800 x x x x Table 5-3 Maintenance cartridge Maintenance cartridge HP 771 DesignJet Maintenance Cartridge Part number...
... with HP771 Ink Cartridges (all details available on hp.com). Table 5-2 Printheads Part number Printhead CE017A HP 771 Matte Black & Chromatic Red DesignJet Printhead CE018A HP 771 Magenta & Yellow DesignJet Printhead CE019A HP 771 Light Magenta & Light Cyan DesignJet Printhead CE020A HP 771 Photo Black & Light Gray DesignJet Printhead C1Q20A HP 773 Matte Black & Cyan DesignJet Printhead Z6600 x x x Z6800 x x x x Table 5-3 Maintenance cartridge Maintenance cartridge HP 771 DesignJet Maintenance Cartridge Part number...
Using Your Printer
Page 181
15 Troubleshoot ink-system issues ● Cannot insert an ink cartridge ● Cannot insert a printhead ● Cannot insert the maintenance cartridge ● Front panel recommends reseating or replacing a printhead ● Clean the printheads ● Align the printheads ENWW 173
15 Troubleshoot ink-system issues ● Cannot insert an ink cartridge ● Cannot insert a printhead ● Cannot insert the maintenance cartridge ● Front panel recommends reseating or replacing a printhead ● Clean the printheads ● Align the printheads ENWW 173
Using Your Printer
Page 182
...Cleaning any two printheads takes about 5 minutes. This ensures that its protective film has been removed. 2. Cannot insert the maintenance cartridge Check that are not performing adequately. Clean the electrical connections between the printhead and the carriage. However, you should face ... Troubleshoot ink-system issues ENWW You can clean all of printheads that the maintenance cartridge is indicated by other methods. Cannot insert an ink cartridge 1. Check that the colored label on the cartridge label). 3. Check that the printhead is the same color as the label...
...Cleaning any two printheads takes about 5 minutes. This ensures that its protective film has been removed. 2. Cannot insert the maintenance cartridge Check that are not performing adequately. Clean the electrical connections between the printhead and the carriage. However, you should face ... Troubleshoot ink-system issues ENWW You can clean all of printheads that the maintenance cartridge is indicated by other methods. Cannot insert an ink cartridge 1. Check that the colored label on the cartridge label). 3. Check that the printhead is the same color as the label...
Using Your Printer
Page 200
... the maintenance cartridge on page 75 Insert the maintenance cartridge See Insert the maintenance cartridge on page 76 Troubleshooting See this section of the guide I cannot access the Embedded Web Server See Cannot access the Embedded Web Server on page 181 I cannot insert an ink cartridge See Cannot insert an ink cartridge on page 174 I don't have HP paper...
... the maintenance cartridge on page 75 Insert the maintenance cartridge See Insert the maintenance cartridge on page 76 Troubleshooting See this section of the guide I cannot access the Embedded Web Server See Cannot access the Embedded Web Server on page 181 I cannot insert an ink cartridge See Cannot insert an ink cartridge on page 174 I don't have HP paper...
Using Your Printer
Page 205
... See Cannot access the Embedded Web Server on page 181 I cannot insert an ink cartridge See Cannot insert an ink cartridge on page 174 I don't have HP paper See Use non-HP paper on page 45 and Supported paper types on page 27 The paper has jammed... Insert a printhead on page 65 Align printheads See Align the printheads on page 71 Remove the maintenance cartridge See Remove the maintenance cartridge on page 75 Insert the maintenance cartridge See Insert the maintenance cartridge on page 76 Troubleshooting See this user's guide which will not recognize the printhead See Clean the...
... See Cannot access the Embedded Web Server on page 181 I cannot insert an ink cartridge See Cannot insert an ink cartridge on page 174 I don't have HP paper See Use non-HP paper on page 45 and Supported paper types on page 27 The paper has jammed... Insert a printhead on page 65 Align printheads See Align the printheads on page 71 Remove the maintenance cartridge See Remove the maintenance cartridge on page 75 Insert the maintenance cartridge See Insert the maintenance cartridge on page 76 Troubleshooting See this user's guide which will not recognize the printhead See Clean the...
Using Your Printer
Page 210
..., Product name, Product number, Serial number, Status, Ink level (ml), Capacity (ml), Expiration date, Manufacturer, Warranty status, and Supported ink cartridges. View (color) ink cartridge displays the following information about the maintenance cartridge: Status, Level (%) and Product number. 202 Appendix C Front-panel menus ENWW Ink menu View ink levels View printhead status Replace ink...
..., Product name, Product number, Serial number, Status, Ink level (ml), Capacity (ml), Expiration date, Manufacturer, Warranty status, and Supported ink cartridges. View (color) ink cartridge displays the following information about the maintenance cartridge: Status, Level (%) and Product number. 202 Appendix C Front-panel menus ENWW Ink menu View ink levels View printhead status Replace ink...
Using Your Printer
Page 218
...the winding direction is correctly set. 32:2.01 The take -up reel can not be detected. If the problem persists, replace the maintenance cartridge. See HP Customer Care on page 62. Load larger paper if possible, or reduce the image size. Make sure that the take -up ...certain circumstances, a front-panel numeric error message appears. See HP Customer Care on page 185. 29:01 The maintenance cartridge is correctly connected. 210 Appendix D Front-panel error messages ENWW If the problem persists, contact HP Support. See HP Customer Care on page 185. Make sure that the paper is...
...the winding direction is correctly set. 32:2.01 The take -up reel can not be detected. If the problem persists, replace the maintenance cartridge. See HP Customer Care on page 62. Load larger paper if possible, or reduce the image size. Make sure that the take -up ...certain circumstances, a front-panel numeric error message appears. See HP Customer Care on page 185. 29:01 The maintenance cartridge is correctly connected. 210 Appendix D Front-panel error messages ENWW If the problem persists, contact HP Support. See HP Customer Care on page 185. Make sure that the paper is...
Using Your Printer
Page 222
Functional specifications Table E-1 HP ink supplies HP 771 Printheads HP 773 Printheads Maintenance cartridge HP 771 Ink cartridges HP 773 Ink cartridges Z6800: matte black/chromatic red, magenta/yellow, light magenta/light cyan, photo black/light gray Z6600: magenta/yellow, photo black/light gray Z6600: matte black/cyan Non-color-specific Z6800: matte black, chromatic red, magenta, yellow, light magenta , light cyan...
Functional specifications Table E-1 HP ink supplies HP 771 Printheads HP 773 Printheads Maintenance cartridge HP 771 Ink cartridges HP 773 Ink cartridges Z6800: matte black/chromatic red, magenta/yellow, light magenta/light cyan, photo black/light gray Z6600: magenta/yellow, photo black/light gray Z6600: matte black/cyan Non-color-specific Z6800: matte black, chromatic red, magenta, yellow, light magenta , light cyan...
Using Your Printer
Page 231
... settings ineffective 166 Photoshop print 128 resize image 126 physical specifications 215 power on/off 10 order accessories 149 ink cartridges 79 maintenance cartridges 80 paper 48 printheads 80 out-of-memory error 182 overlapping images 165 overlapping lines 88 overnight job scenario 191 ... 14 printer's main components 4 printer's main features 4 printhead about 59 inserting 76 removing 75 margins 86 specification 215 max. maintenance cartridge about 58 align 71, 175 cannot insert 174 clean; resolution 85 mechanical accuracy 215 memory error 182 memory specifications 215 mirror image...
... settings ineffective 166 Photoshop print 128 resize image 126 physical specifications 215 power on/off 10 order accessories 149 ink cartridges 79 maintenance cartridges 80 paper 48 printheads 80 out-of-memory error 182 overlapping images 165 overlapping lines 88 overnight job scenario 191 ... 14 printer's main components 4 printer's main features 4 printhead about 59 inserting 76 removing 75 margins 86 specification 215 max. maintenance cartridge about 58 align 71, 175 cannot insert 174 clean; resolution 85 mechanical accuracy 215 memory error 182 memory specifications 215 mirror image...