Getting Started
Page 3
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
... Help and Support Center 25 Accessing Support on the Web 25 Finding Guides on the Web 25 Finding Onscreen Guides 26 Using the PC Help & Tools Folder 26 Using HP Advisor Software 26 Using the Computer with Safety and Comfort 27 Troubleshooting and Maintenance 29 Troubleshooting Computer Problems 29 Software Troubleshooting 45...
Getting Started
Page 30
...Click the Start button. 2 Click All Programs. 3 Click User Guides. To open the HP Advisor Dock, click the HP logo on the taskbar. 26 Getting Started (features vary by dragging and dropping items. PC Dashboard - Click an item to view or use to run your computer has no onscreen... - Access all the items you use it. Access HP and Partner software directly on your computer, and find onscreen guides for your computer status at a glance with the PC Dashboard. HP Advisor has four major areas: PC Dock - Check your computer in the PC Help & Tools folder: 1 Click the Start button. ...
...Click the Start button. 2 Click All Programs. 3 Click User Guides. To open the HP Advisor Dock, click the HP logo on the taskbar. 26 Getting Started (features vary by dragging and dropping items. PC Dashboard - Click an item to view or use to run your computer has no onscreen... - Access all the items you use it. Access HP and Partner software directly on your computer, and find onscreen guides for your computer status at a glance with the PC Dashboard. HP Advisor has four major areas: PC Dock - Check your computer in the PC Help & Tools folder: 1 Click the Start button. ...
Getting Started
Page 58
... Procedure 1 At the Welcome to Microsoft Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Additional Troubleshooting For additional troubleshooting solutions, refer to...
... Procedure 1 At the Welcome to Microsoft Windows screen, follow the onscreen setup instructions. 2 Follow the instructions in "Preparing to the following: HP Support Assistant HP Support Assistant helps you maintain your PC performance and resolve problems faster with automated updates, onboard diagnostics, and guided assistance. Additional Troubleshooting For additional troubleshooting solutions, refer to...
Getting Started
Page 64
...many years to come when you'll want you money and reducing your family and our planet is a replacement for more than 20 years. HP PCs keep energy needs to a minimum, saving you to enjoy this and all our other products. Ensuring the health of this computer for your...healthy planet While we are set to minimize energy use up to 45% compared to PCs without impacting performance. That's why we want to dispose of electronic waste responsibly has been an HP priority for an older PC you no longer need your old computer with the environment in mind. Let's work ...
...many years to come when you'll want you money and reducing your family and our planet is a replacement for more than 20 years. HP PCs keep energy needs to a minimum, saving you to enjoy this and all our other products. Ensuring the health of this computer for your...healthy planet While we are set to minimize energy use up to 45% compared to PCs without impacting performance. That's why we want to dispose of electronic waste responsibly has been an HP priority for an older PC you no longer need your old computer with the environment in mind. Let's work ...
Getting Started Guide
Page 3
... and advertised by Microsoft Windows and the size advertised. In decimal notation, one partition on the PC. 2. Press F10. The storage capacity of the partitions contains the System Recovery information. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by...
... and advertised by Microsoft Windows and the size advertised. In decimal notation, one partition on the PC. 2. Press F10. The storage capacity of the partitions contains the System Recovery information. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by...
Getting Started Guide
Page 8
... click All Programs, and then click HP User Manuals. http://www.hp.com/support/consumer-forum Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, ...click All Programs, and then click PC Help & Tools. Click Start, click All Programs, click HP, and then click HP Support Assistant. Safety information For more information, refer to find ...
... click All Programs, and then click HP User Manuals. http://www.hp.com/support/consumer-forum Watching and Recording TV Click Start, click All Programs, and then click HP User Manuals. If the guide is not available there, visit http://www.hp.com/support PC Help & Tools folder Click Start, ...click All Programs, and then click PC Help & Tools. Click Start, click All Programs, click HP, and then click HP Support Assistant. Safety information For more information, refer to find ...
Getting Started Guide
Page 30
...and software questions. For help online, go through a comprehensive quality test to meet your computer to the HP Customer Care Center website at the same time. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. We know that you may wish to ...upgrade your specific needs. 24 Chapter 4 Customer care ENWW We are preinstalled on the keyboard at http://www.hp.com/support. Support information Don't forget ...
...and software questions. For help online, go through a comprehensive quality test to meet your computer to the HP Customer Care Center website at the same time. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4. We know that you may wish to ...upgrade your specific needs. 24 Chapter 4 Customer care ENWW We are preinstalled on the keyboard at http://www.hp.com/support. Support information Don't forget ...
Getting Started Guide
Page 32
... is not provided in printed format, you have two choices: ● You can easily replace many times we can find the expressly provided HP Limited Warranty applicable to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; Hewlett Packard, POD, P.O. After thirty (30) days, there may ...as well as many of the Limited Warranty and Support Guide. For some important details), which are covered during the warranty period. Please include your PC and/or in the CD/DVD provided in the box. There are a few days. ● If a repair is provided in the box. ...
... is not provided in printed format, you have two choices: ● You can easily replace many times we can find the expressly provided HP Limited Warranty applicable to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, U.S.A.; Hewlett Packard, POD, P.O. After thirty (30) days, there may ...as well as many of the Limited Warranty and Support Guide. For some important details), which are covered during the warranty period. Please include your PC and/or in the CD/DVD provided in the box. There are a few days. ● If a repair is provided in the box. ...
Setup Poster
Page 19
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
... line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 HP Technical Support Telephone Numbers (60 p/min.) Israel PCs (excluding HP Pavilion), notebooks (excluding HP Pavilion, Compaq Presario), monitors, back-up products and tapes, Pocket PCs (iPAQ), business laser printers, large format printers: 03-8304848 Inkjet printers, home laser printers...
Setup Poster
Page 20
... 01 4322001 0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls...Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - Petersburg: Saudi Arabia Slovakia Slovenia South Africa Spain Sweden Telephone Numbers HP Technical Support Telephone Numbers 081 005 010 0900 2020 165 (01) 271 2320 0815 62 070 (kr 0.59 per call, plus kr 0.39 per each...
... 01 4322001 0860 104 771 902 010 059 077 120 4765 United Kingdom 0844 369 0369 (5 p/min.) In the U.K., for computers bought from PC World, Currys, or Dixons: Repair Service Line: 0844 800 6020 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls...Tunisia Turkey Istanbul, Ankara, Izmir, Bursa: Other cities in 2011 6 5 1 0 8 1 - Petersburg: Saudi Arabia Slovakia Slovenia South Africa Spain Sweden Telephone Numbers HP Technical Support Telephone Numbers 081 005 010 0900 2020 165 (01) 271 2320 0815 62 070 (kr 0.59 per call, plus kr 0.39 per each...
Quick Setup Guide
Page 5
...Macrovision. In countries/regions where the warranty is protected by U.S. Please include your PC and/or in the CD/DVD provided in this document may request a printed copy from hp.com/go/orderdocuments or write to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, ...product in the U.S. The only warranties for purposes other limited viewing uses only unless otherwise authorized by copyright. Hewlett-Packard Company P.O. HP supports lawful use of technology and does not endorse or encourage the use or reliability of its software on Demand Statement You can ...
...Macrovision. In countries/regions where the warranty is protected by U.S. Please include your PC and/or in the CD/DVD provided in this document may request a printed copy from hp.com/go/orderdocuments or write to HP at: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, ...product in the U.S. The only warranties for purposes other limited viewing uses only unless otherwise authorized by copyright. Hewlett-Packard Company P.O. HP supports lawful use of technology and does not endorse or encourage the use or reliability of its software on Demand Statement You can ...
Quick Setup Guide
Page 8
... Click Start, click All Programs, and then click PC Help & Tools. ● Maintain your computer. Maintaining Your Computer (this Guide) ● Find safety and regulatory notices. If the guide is not available there, visit http://www.hp.com/go /contactHP. ● Find ergonomic information...Find computer warranty information. ● Get technical support. Safety & Regulatory Information Click Start, click HP Help and Support, and then click HP User Manuals or visit http://www.hp.com/go /contactHP ● Get special utilities for computer owners. Limited Warranty and Support Guide ...
... Click Start, click All Programs, and then click PC Help & Tools. ● Maintain your computer. Maintaining Your Computer (this Guide) ● Find safety and regulatory notices. If the guide is not available there, visit http://www.hp.com/go /contactHP. ● Find ergonomic information...Find computer warranty information. ● Get technical support. Safety & Regulatory Information Click Start, click HP Help and Support, and then click HP User Manuals or visit http://www.hp.com/go /contactHP ● Get special utilities for computer owners. Limited Warranty and Support Guide ...
Quick Setup Guide
Page 12
Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button... Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to enable and disable Beats. 3 Setting...on the screen. If you want to adjust the resolution setting for the HDMI connector. Save this , HP recommends that are using HDMI to activate sound and adjust resolution for the monitor (see the following steps)....
Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button... Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect analog speakers to enable and disable Beats. 3 Setting...on the screen. If you want to adjust the resolution setting for the HDMI connector. Save this , HP recommends that are using HDMI to activate sound and adjust resolution for the monitor (see the following steps)....
Quick Setup Guide
Page 15
... displays 9 or three-monitor display. Connect the monitors to the bottom DVI connector. 3. NOTE: The three-monitor setup requires that the PC is set up according to set up the layout for the two- The monitor's connection type must match the connector on the computer. NOTE...onscreen instructions. monitor setup (or for three monitors), and proceed to each additional monitor. 4. Do not power on each of the PC. The power indicator light on the PC or monitor. 2. A DVI-to change the display mode for a display, select Start, select Control Panel, select Display, and...
... displays 9 or three-monitor display. Connect the monitors to the bottom DVI connector. 3. NOTE: The three-monitor setup requires that the PC is set up according to set up the layout for the two- The monitor's connection type must match the connector on the computer. NOTE...onscreen instructions. monitor setup (or for three monitors), and proceed to each additional monitor. 4. Do not power on each of the PC. The power indicator light on the PC or monitor. 2. A DVI-to change the display mode for a display, select Start, select Control Panel, select Display, and...
Quick Setup Guide
Page 26
...for future reference. If you think you have the following : ● E-mail support ● HP Real Time Chat with qualified support specialists ● Support phone numbers 2. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 3. The Help and Support Center provides useful...moment to write down your local retailer, you'll find what you get help online, go to the HP Customer Care Center website at the same time. Before contacting the HP Customer Care Center, it's important to have a hardware issue, before calling the Customer Care Center, ...
...for future reference. If you think you have the following : ● E-mail support ● HP Real Time Chat with qualified support specialists ● Support phone numbers 2. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 3. The Help and Support Center provides useful...moment to write down your local retailer, you'll find what you get help online, go to the HP Customer Care Center website at the same time. Before contacting the HP Customer Care Center, it's important to have a hardware issue, before calling the Customer Care Center, ...
Troubleshooting & Maintenance Guide
Page 2
...HP...,000,000 bytes. Use of decimal (base 10) capacity. HP supports lawful use of HP. The information in this document may see a difference between the...time. In the binary numbering system, one megabyte is equal to HP and Compaq systems. The memory above 3 GB may appear to ... equal to 1,000,000 bytes, and one gigabyte is protected by HP. patents and other countries. The only warranties for technical or editorial errors...GB is prohibited. The storage capacity of our products for system resources. HP shall not be construed as FDISK, use of the hard disk drive...
...HP...,000,000 bytes. Use of decimal (base 10) capacity. HP supports lawful use of HP. The information in this document may see a difference between the...time. In the binary numbering system, one megabyte is equal to HP and Compaq systems. The memory above 3 GB may appear to ... equal to 1,000,000 bytes, and one gigabyte is protected by HP. patents and other countries. The only warranties for technical or editorial errors...GB is prohibited. The storage capacity of our products for system resources. HP shall not be construed as FDISK, use of the hard disk drive...
Quick Setup Guide - Windows 8
Page 11
...sound and adjust resolution for a monitor, and using HDMI to connect a TV. Using Beats Audio™ (select models only) 5 Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the back panel. To experience the full capability of this ...the Beats off icon appears on the back panel. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you must be connected to the graphics...
...sound and adjust resolution for a monitor, and using HDMI to connect a TV. Using Beats Audio™ (select models only) 5 Select HP TouchSmart PC models also include four Beats-optimized internal speakers and a Beats toggle button on the back panel. To experience the full capability of this ...the Beats off icon appears on the back panel. 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out) that you connect analog speakers to the computer if you must be connected to the graphics...
Quick Setup Guide - Windows 8
Page 14
...Connect the monitors to the bottom DVI connector. 3. The monitor's connection type must match the connector on the PC or monitor. 2. NOTE: The three-monitor setup requires that the PC is required for the two- When the setup is complete, you may see the extended desktop on each of... the layout for monitors with a VGA connector. NOTE: During the initial setup, only one display is completed. 5. Do not power on the PC. Connect power to bring up additional features dual-monitor setup (or for three monitors), and proceed to the instructions for a display, select Start,...
...Connect the monitors to the bottom DVI connector. 3. The monitor's connection type must match the connector on the PC or monitor. 2. NOTE: The three-monitor setup requires that the PC is required for the two- When the setup is complete, you may see the extended desktop on each of... the layout for monitors with a VGA connector. NOTE: During the initial setup, only one display is completed. 5. Do not power on the PC. Connect power to bring up additional features dual-monitor setup (or for three monitors), and proceed to the instructions for a display, select Start,...