HP ENVY 15 - Maintenance and Service Guide
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... number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Service tag 4-5 Component replacement procedures 4-6 Computer feet 4-6 Battery 4-7 Expansion memory module 4-8 Top cover 4-10 Keyboard 4-12 Speaker assembly 4-14 Primary memory module 4-15 WLAN module 4-16 RTC battery 4-19 Hard drive 4-20 Maintenance and Service Guide iv
... number listing 3-14 4 Removal and replacement procedures Preliminary replacement requirements 4-1 Tools required 4-1 Service considerations 4-1 Grounding guidelines 4-2 Service tag 4-5 Component replacement procedures 4-6 Computer feet 4-6 Battery 4-7 Expansion memory module 4-8 Top cover 4-10 Keyboard 4-12 Speaker assembly 4-14 Primary memory module 4-15 WLAN module 4-16 RTC battery 4-19 Hard drive 4-20 Maintenance and Service Guide iv
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Contents 8 Backup and recovery Creating recovery discs 8-2 Backing up your information 8-3 Using Windows Backup and Restore 8-4 Using system restore points 8-4 Performing a recovery 8-5 Recovering from the recovery discs 8-6 9 Connector pin assignments Audio-in (microphone 9-1 Audio-out (headphone 9-1 HDMI 9-2 RJ-45 (network 9-3 Universal Serial Bus 9-4 10 Power cord set requirements Requirements for all countries and regions 10-1 Requirements for specific countries and regions 10-2 11 Recycling Battery 11-1 Display 11-1 Index Maintenance and Service Guide vi
Contents 8 Backup and recovery Creating recovery discs 8-2 Backing up your information 8-3 Using Windows Backup and Restore 8-4 Using system restore points 8-4 Performing a recovery 8-5 Recovering from the recovery discs 8-6 9 Connector pin assignments Audio-in (microphone 9-1 Audio-out (headphone 9-1 HDMI 9-2 RJ-45 (network 9-3 Universal Serial Bus 9-4 10 Power cord set requirements Requirements for all countries and regions 10-1 Requirements for specific countries and regions 10-2 11 Recycling Battery 11-1 Display 11-1 Index Maintenance and Service Guide vi
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Category Power requirements Wireless External media cards Product description Description 120- and 90-W HP Smart Adapter (100-240V) Battery options: ■ Primary battery: 6-cell, 2.40-Ah (53-Wh) Li-ion battery, user replaceable ■ Extended battery: 9-cell, 2.80-Ah (93-Wh) Li-ion battery, user replaceable Integrated WLAN options by way of wireless module 2 wireless antennas built...
Category Power requirements Wireless External media cards Product description Description 120- and 90-W HP Smart Adapter (100-240V) Battery options: ■ Primary battery: 6-cell, 2.40-Ah (53-Wh) Li-ion battery, user replaceable ■ Extended battery: 9-cell, 2.80-Ah (93-Wh) Li-ion battery, user replaceable Integrated WLAN options by way of wireless module 2 wireless antennas built...
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... 2.0 combo port (1) High Definition Multimedia Interface (HDMI) v1.3b supporting 1920 × 1080 at 60 Hz HP Smart Adapter AC adapter plug RJ-45 Primary battery connector Secondary battery connector USB 3.0 ports (2, each capable of driving an external optical drive) USB 2.0 ports (2, each capable of... travel distance TouchPad with gesture support (media "M," scroll, pinch, zoom) Taps enabled by default End-user replaceable parts: AC adapter Battery External optical drive Memory (only 2 slots are customer accessible) Security cable slot with all power available from any single port. This power...
... 2.0 combo port (1) High Definition Multimedia Interface (HDMI) v1.3b supporting 1920 × 1080 at 60 Hz HP Smart Adapter AC adapter plug RJ-45 Primary battery connector Secondary battery connector USB 3.0 ports (2, each capable of driving an external optical drive) USB 2.0 ports (2, each capable of... travel distance TouchPad with gesture support (media "M," scroll, pinch, zoom) Taps enabled by default End-user replaceable parts: AC adapter Battery External optical drive Memory (only 2 slots are customer accessible) Security cable slot with all power available from any single port. This power...
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...The battery has reached a low battery level, a critical battery level, or there is a battery error. ■ Amber: A battery is charging. ■ White: The computer is connected to external power and the battery is fully charged. It is being accessed. ■ Amber (select models only): HP ...Secure Digital Memory Card ■ micro Secure Digital Memory Card (adapter required) ■ Secure Digital High Capacity Memory Card Item Component (1) Battery light (2) Power connector (3) Vent (4) Drive light (5) Speaker 2-8 Description ■ Off: The computer is running on and off during ...
...The battery has reached a low battery level, a critical battery level, or there is a battery error. ■ Amber: A battery is charging. ■ White: The computer is connected to external power and the battery is fully charged. It is being accessed. ■ Amber (select models only): HP ...Secure Digital Memory Card ■ micro Secure Digital Memory Card (adapter required) ■ Secure Digital High Capacity Memory Card Item Component (1) Battery light (2) Power connector (3) Vent (4) Drive light (5) Speaker 2-8 Description ■ Off: The computer is running on and off during ...
HP ENVY 15 - Maintenance and Service Guide
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... the memory modules. Locks the primary battery inside the battery bay. External component identification Bottom components Item Component (1) Vents (5) (2) Battery bay (3) Battery lock (4) Accessory battery connector (5) Memory module compartment (6) Battery release latch Description Enable airflow to cool internal components. ...off during routine operation. Holds the primary battery. ✎ The primary battery is normal for the internal fan to cool internal components and prevent overheating. Releases the primary battery from the battery bay. 2-10 Maintenance and Service Guide It...
... the memory modules. Locks the primary battery inside the battery bay. External component identification Bottom components Item Component (1) Vents (5) (2) Battery bay (3) Battery lock (4) Accessory battery connector (5) Memory module compartment (6) Battery release latch Description Enable airflow to cool internal components. ...off during routine operation. Holds the primary battery. ✎ The primary battery is normal for the internal fan to cool internal components and prevent overheating. Releases the primary battery from the battery bay. 2-10 Maintenance and Service Guide It...
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Maintenance and Service Guide 3-1 See the "Battery" section in Chapter 4 ("Removal and replacement procedures") for battery removal and replacement instructions. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. ✎ The battery must be removed to gain access to the service tag.
Maintenance and Service Guide 3-1 See the "Battery" section in Chapter 4 ("Removal and replacement procedures") for battery removal and replacement instructions. 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. ✎ The battery must be removed to gain access to the service tag.
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... Hardware Kit (not illustrated, includes Mylar shield and screws) 576836-001 Memory modules (1066-MHz, PC3): 4096-MB 576817-001 2048-MB 576816-001 RTC battery (includes double-sided tape) 576848-001 WLAN module: 802.11 a/g/n WLAN module: ■ Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra...
... Hardware Kit (not illustrated, includes Mylar shield and screws) 576836-001 Memory modules (1066-MHz, PC3): 4096-MB 576817-001 2048-MB 576816-001 RTC battery (includes double-sided tape) 576848-001 WLAN module: 802.11 a/g/n WLAN module: ■ Intel WiFi Link 6200 802.11 a/g/n WLAN module for use in Andorra...
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...15) (16) (17) Description Spare part number PM57 PCH Peak-M system board with 1 GB of dedicated video memory (includes replacement thermal material) 576772-001 Base enclosure (includes 4 rubber feet): With bronze finish 576839-001 With black finish 580121-001 Rubber Feet Kit (not illustrated, includes 4 rubber feet) 538346-001 Battery...: 9-cell, 2.80-Ah (93-Wh) Li-ion battery 576834-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery 576833-001 and 586025-001 Memory module compartment cover (included in the ...
...15) (16) (17) Description Spare part number PM57 PCH Peak-M system board with 1 GB of dedicated video memory (includes replacement thermal material) 576772-001 Base enclosure (includes 4 rubber feet): With bronze finish 576839-001 With black finish 580121-001 Rubber Feet Kit (not illustrated, includes 4 rubber feet) 538346-001 Battery...: 9-cell, 2.80-Ah (93-Wh) Li-ion battery 576834-001 6-cell, 2.40-Ah (53-Wh) Li-ion battery 576833-001 and 586025-001 Memory module compartment cover (included in the ...
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...-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive with bronze finish 6-cell, 2.40-Ah (53-Wh) Li-ion battery 9-cell, 2.80-Ah (93-Wh) Li-ion battery Keyboard with bronze finish for use in the United States (includes keyboard cable) Keyboard with bronze finish for use in the United...
...-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive with bronze finish 6-cell, 2.40-Ah (53-Wh) Li-ion battery 9-cell, 2.80-Ah (93-Wh) Li-ion battery Keyboard with bronze finish for use in the United States (includes keyboard cable) Keyboard with bronze finish for use in the United...
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... Power connector cable (includes bracket) Plastics Kit (includes the memory module compartment cover) RTC battery (includes double-sided tape) Power button board and cable (includes double-sided tape) HP Notebook protective case for use with computer models with bronze finish Base enclosure with black finish ...) Top cover with black finish for use only in the United Kingdom (includes TouchPad board, TouchPad bracket, and TouchPad cable) 15.6-in, SVA, BrightView LED display assembly with black finish (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate,...
... Power connector cable (includes bracket) Plastics Kit (includes the memory module compartment cover) RTC battery (includes double-sided tape) Power button board and cable (includes double-sided tape) HP Notebook protective case for use with computer models with bronze finish Base enclosure with black finish ...) Top cover with black finish for use only in the United Kingdom (includes TouchPad board, TouchPad bracket, and TouchPad cable) 15.6-in, SVA, BrightView LED display assembly with black finish (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate,...
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..., 2.40-Ah (53-Wh) Li-ion battery Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz, includes replacement thermal material) 160-GB, 1.8-in, 5400-rpm hard drive (includes bracket, rubber isolators, and screws) 15.6-in, WVA, AntiGlare LED display assembly with... black finish (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo) Display panel for use only with the 15.6-in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei,...
..., 2.40-Ah (53-Wh) Li-ion battery Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80-GHz, includes replacement thermal material) 160-GB, 1.8-in, 5400-rpm hard drive (includes bracket, rubber isolators, and screws) 15.6-in, WVA, AntiGlare LED display assembly with... black finish (includes webcam/microphone module and cable, 2 WLAN antenna transceivers and cables, nameplate, and logo) Display panel for use only with the 15.6-in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei,...
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... provides specific information about the product's hardware components. The part number helps a service technician determine what components and parts are needed. See the "Battery" section in years) of the computer. Item (1) (2) (3) Component Serial number (s/n) Product name Model description (4) Warranty period (5) Part number/Product...requesting information, provide the computer serial number and model number provided on the service tag. ✎ The battery must be removed to gain access to each product. This is the product name affixed to locate documents, drivers, and support...
... provides specific information about the product's hardware components. The part number helps a service technician determine what components and parts are needed. See the "Battery" section in years) of the computer. Item (1) (2) (3) Component Serial number (s/n) Product name Model description (4) Warranty period (5) Part number/Product...requesting information, provide the computer serial number and model number provided on the service tag. ✎ The battery must be removed to gain access to each product. This is the product name affixed to locate documents, drivers, and support...
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... the following illustration. 4-6 Maintenance and Service Guide The feet are as many as 113 screws, in 9 different sizes, that attach to the base enclosure and battery in the locations shown in the Rubber Feet Kit, spare part number 538346-001. There are adhesive-backed rubber pads. Computer feet The computer feet...
... the following illustration. 4-6 Maintenance and Service Guide The feet are as many as 113 screws, in 9 different sizes, that attach to the base enclosure and battery in the locations shown in the Rubber Feet Kit, spare part number 538346-001. There are adhesive-backed rubber pads. Computer feet The computer feet...
HP ENVY 15 - Maintenance and Service Guide
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... turn the computer upside down the computer. 2. Disconnect all external devices connected to unlock the battery. 3. Slide the battery lock 1 to the computer. 3. Install the battery by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from... the battery bay 3. Maintenance and Service Guide 4-7 Raise the battery and remove it is seated. Remove the battery: 1. Slide the battery release latch 2 to release the battery. ✎ The battery release latch automatically returns to lock the battery into the battery bay until it ...
... turn the computer upside down the computer. 2. Disconnect all external devices connected to unlock the battery. 3. Slide the battery lock 1 to the computer. 3. Install the battery by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from... the battery bay 3. Maintenance and Service Guide 4-7 Raise the battery and remove it is seated. Remove the battery: 1. Slide the battery release latch 2 to release the battery. ✎ The battery release latch automatically returns to lock the battery into the battery bay until it ...
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Disconnect all external devices connected to the computer. 2. Remove the battery (see "Battery" on page 4-7). Remove the memory module compartment 3. Shut down the computer. 2. Disconnect the power from the computer by first unplugging the power cord from the ...
Disconnect all external devices connected to the computer. 2. Remove the battery (see "Battery" on page 4-7). Remove the memory module compartment 3. Shut down the computer. 2. Disconnect the power from the computer by first unplugging the power cord from the ...
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...for use only in all external devices connected to the base enclosure. 4-10 Maintenance and Service Guide Remove the top cover: 1. Remove the battery (see "Expansion memory module" on page 4-7). 5. Description Top cover with bronze finish for use in all countries and regions except Brazil and...the eight Phillips PM2.0×12.0 screws 2 that secure the top cover to the computer. 3. Remove the memory module compartment cover (see "Battery" on page 4-8). Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC ...
...for use only in all external devices connected to the base enclosure. 4-10 Maintenance and Service Guide Remove the top cover: 1. Remove the battery (see "Expansion memory module" on page 4-7). 5. Description Top cover with bronze finish for use in all countries and regions except Brazil and...the eight Phillips PM2.0×12.0 screws 2 that secure the top cover to the computer. 3. Remove the memory module compartment cover (see "Battery" on page 4-8). Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC ...
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... first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the memory module compartment cover (see "Battery" on page 4-10). 4-12 Maintenance and Service Guide Keyboard for use in country or region Spare part number With bronze finish: Belgium 576835-A41 Brazil...
... first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the memory module compartment cover (see "Battery" on page 4-10). 4-12 Maintenance and Service Guide Keyboard for use in country or region Spare part number With bronze finish: Belgium 576835-A41 Brazil...
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... the computer. 2. Disconnect the speaker assembly cable 1 from the computer. 4. Reverse this procedure to install the speaker assembly. 4-14 Maintenance and Service Guide Remove the battery (see "Expansion memory module" on page 4-8). 6. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging...
... the computer. 2. Disconnect the speaker assembly cable 1 from the computer. 4. Reverse this procedure to install the speaker assembly. 4-14 Maintenance and Service Guide Remove the battery (see "Expansion memory module" on page 4-8). 6. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging...
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... to prevent incorrect insertion into the memory module slot. Shut down the computer. 2. Remove the battery (see "Expansion memory module" on page 4-7). 5. Remove the memory module compartment cover (see "Battery" on page 4-8). 6. Maintenance and Service Guide 4-15 Reverse this procedure to the computer. 3. Disconnect all external devices connected to install the primary memory...
... to prevent incorrect insertion into the memory module slot. Shut down the computer. 2. Remove the battery (see "Expansion memory module" on page 4-7). 5. Remove the memory module compartment cover (see "Battery" on page 4-8). 6. Maintenance and Service Guide 4-15 Reverse this procedure to the computer. 3. Disconnect all external devices connected to install the primary memory...