HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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... The product picks up multiple sheets of paper 153 Prevent paper jams ...153 Clear jams ...155 Jam locations ...155 Clear jams in Tray 1 ...156 Clear jams in Tray 2 ...157 Clear jams in the fuser area 158 Clear jams in the output bin 160 Clear jams in the duplexer (duplexing models only 160 Improve print quality ...settings in the printer driver 164 Change the color theme for a print job 164 Change the color options 165 Use paper that meets HP specifications 165 Print a cleaning page ...166 Calibrate the product to align the colors 166 Check the print cartridges 167 Print the Supplies ...
... The product picks up multiple sheets of paper 153 Prevent paper jams ...153 Clear jams ...155 Jam locations ...155 Clear jams in Tray 1 ...156 Clear jams in Tray 2 ...157 Clear jams in the fuser area 158 Clear jams in the output bin 160 Clear jams in the duplexer (duplexing models only 160 Improve print quality ...settings in the printer driver 164 Change the color theme for a print job 164 Change the color options 165 Use paper that meets HP specifications 165 Print a cleaning page ...166 Calibrate the product to align the colors 166 Check the print cartridges 167 Print the Supplies ...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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Product views Front view 1 Output bin 2 Legal-output extension 3 Front door (provides access to the print cartridges) 4 Tray 1 (multipurpose tray) 5 Tray 2 (provides jam access) 6 Optional Tray 3 7 Power button 8 Wireless button (wireless models only) 9 Control panel 10 DIMM door (for adding additional memory) ENWW Product views 5
Product views Front view 1 Output bin 2 Legal-output extension 3 Front door (provides access to the print cartridges) 4 Tray 1 (multipurpose tray) 5 Tray 2 (provides jam access) 6 Optional Tray 3 7 Power button 8 Wireless button (wireless models only) 9 Control panel 10 DIMM door (for adding additional memory) ENWW Product views 5
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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Clear jams Jam locations Use this illustration to find the locations of jams. 4 3 1 Output bin 2 Tray 1 3 Tray 2 4 Fuser 5 Tray 2 jam-access area ENWW Clear jams 155
Clear jams Jam locations Use this illustration to find the locations of jams. 4 3 1 Output bin 2 Tray 1 3 Tray 2 4 Fuser 5 Tray 2 jam-access area ENWW Clear jams 155
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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Open and then close the rear door to cool before resuming printing. 3. CAUTION: The fuser, located in the duplexer (duplexing models only) 1. Wait for jammed paper in the output bin 1. NOTE: If the sheet tears, make sure that all fragments are removed before continuing. 160 Chapter 11 Solve problems ENWW Clear jams in the back of the product, is hot. Clear jams in the output bin area. 2. Look for the fuser to clear the message. Remove any visible media. Open the rear door.
Open and then close the rear door to cool before resuming printing. 3. CAUTION: The fuser, located in the duplexer (duplexing models only) 1. Wait for jammed paper in the output bin 1. NOTE: If the sheet tears, make sure that all fragments are removed before continuing. 160 Chapter 11 Solve problems ENWW Clear jams in the back of the product, is hot. Clear jams in the output bin area. 2. Look for the fuser to clear the message. Remove any visible media. Open the rear door.
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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... 183, 184 acoustic specifications 198 AirPrint 33, 38 anticounterfeit supplies 68 archive setting 17 automatic crossover, setting 18 B batteries included 203 bin, output jams, clearing 160 legal extension 5 locating 5 booklets creating (Windows) 111 C calibrating color 12 Canadian DOC regulations 210 canceling print job ...86 cartridge-door release, locating 5 cartridges non-HP 67 recycling 67, 202 replacing 69 storage 67 supplies status page 10, 122 warranty 188 cautions iii change print cartridge 69 checklists...
... 183, 184 acoustic specifications 198 AirPrint 33, 38 anticounterfeit supplies 68 archive setting 17 automatic crossover, setting 18 B batteries included 203 bin, output jams, clearing 160 legal extension 5 locating 5 booklets creating (Windows) 111 C calibrating color 12 Canadian DOC regulations 210 canceling print job ...86 cartridge-door release, locating 5 cartridges non-HP 67 recycling 67, 202 replacing 69 storage 67 supplies status page 10, 122 warranty 188 cautions iii change print cartridge 69 checklists...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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...Windows) 102 fraud Web site 68 front door, locating 5 fuser jams, clearing 158 G graph paper, printing 11 grayscale printing (Windows) 102 IP address configuring 29 obtaining 45 J jams causes of 153 locations 155 output bin, clearing 160 paper path, clearing 158 tracking number of 10, ...122 Japanese VCCI statement 210 Jetadmin, HP Web 124 K Korean EMC statement 211 H help printing options (Windows) 88 HP Customer Care 194 HP Easy Color disabling 119 using 119 HP Embedded Web Server 25 HP...
...Windows) 102 fraud Web site 68 front door, locating 5 fuser jams, clearing 158 G graph paper, printing 11 grayscale printing (Windows) 102 IP address configuring 29 obtaining 45 J jams causes of 153 locations 155 output bin, clearing 160 paper path, clearing 158 tracking number of 10, ...122 Japanese VCCI statement 210 Jetadmin, HP Web 124 K Korean EMC statement 211 H help printing options (Windows) 88 HP Customer Care 194 HP Easy Color disabling 119 using 119 HP Embedded Web Server 25 HP...
HP LaserJet Pro 300 and 400 Color M351 and M451 - User Guide
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...pages per sheet 36 printing on preprinted letterhead or forms (Windows) 102 selecting 165 supported sizes 54 paper jams. See jams paper path jams, clearing 158 paper pickup problems solving 153 paper size changing 53 paper sizes selecting 92 selecting custom 92 ...HP supplies 67 notebook paper, printing 11 notes iii O obtaining IP address 45 on/off button 5 online support 194 opening printer drivers (Windows) 87 operating systems supported 20, 28 ordering supplies and accessories 184 ordering supplies Web sites 183 orientation selecting, Windows 98 output bin jams, clearing 160 locating 5 output...
...pages per sheet 36 printing on preprinted letterhead or forms (Windows) 102 selecting 165 supported sizes 54 paper jams. See jams paper path jams, clearing 158 paper pickup problems solving 153 paper size changing 53 paper sizes selecting 92 selecting custom 92 ...HP supplies 67 notebook paper, printing 11 notes iii O obtaining IP address 45 on/off button 5 online support 194 opening printer drivers (Windows) 87 operating systems supported 20, 28 ordering supplies and accessories 184 ordering supplies Web sites 183 orientation selecting, Windows 98 output bin jams, clearing 160 locating 5 output...
Service Manual
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... the event log 176 Event log messages 176 Clear jams ...180 Common causes of jams 180 Jam locations ...180 Clear jams from the document feeder 181 Clear jams in Tray 1 183 Clear jams in Tray 2 186 Clear jams in the fuser area 187 Clear jams in the output bin 188 Clear jams in the duplexer (duplexing models only 189 Solve paper...
... the event log 176 Event log messages 176 Clear jams ...180 Common causes of jams 180 Jam locations ...180 Clear jams from the document feeder 181 Clear jams in Tray 1 183 Clear jams in Tray 2 186 Clear jams in the fuser area 187 Clear jams in the output bin 188 Clear jams in the duplexer (duplexing models only 189 Solve paper...
Service Manual
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... path or output bin. Recommended action Load paper in Tray 1. Jam in Tray 1, Clear jam and then press OK Description The product has detected a jam in the tray. Load Tray 1 , Press OK to use available media Description Device is a paper jam in (area), Open door and clear jam Description There is... processing a job, but no trays match. Recommended action Clear the jam from the area indicated on the product control panel, and then follow the control...
... path or output bin. Recommended action Load paper in Tray 1. Jam in Tray 1, Clear jam and then press OK Description The product has detected a jam in the tray. Load Tray 1 , Press OK to use available media Description Device is a paper jam in (area), Open door and clear jam Description There is... processing a job, but no trays match. Recommended action Clear the jam from the area indicated on the product control panel, and then follow the control...
Service Manual
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... number of paper. Use only paper that the tray is not wrinkled, folded, or damaged. Make sure that meets HP specifications for the size of paper jams, try these locations: 1 Document feeder 2 Rear door 3 Output bin 4 Tray 1 180 Chapter 2 Solve problems ENWW Use paper that is fully inserted in these solutions. 1. Adjust the guides...
... number of paper. Use only paper that the tray is not wrinkled, folded, or damaged. Make sure that meets HP specifications for the size of paper jams, try these locations: 1 Document feeder 2 Rear door 3 Output bin 4 Tray 1 180 Chapter 2 Solve problems ENWW Use paper that is fully inserted in these solutions. 1. Adjust the guides...
Service Manual
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Remove any visible media. NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 3. Clear jams in the output bin area. 2. Look for jammed paper in the output bin 1. Open and then close the rear door to clear the message. 188 Chapter 2 Solve problems ENWW
Remove any visible media. NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 3. Clear jams in the output bin area. 2. Look for jammed paper in the output bin 1. Open and then close the rear door to clear the message. 188 Chapter 2 Solve problems ENWW
Service Manual
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...ordering 246 acoustic specifications 290 advanced setup fax 142 after service checklist 5 B background, gray 193 bands, troubleshooting 193 batteries included 295 bin, output jams, clearing 188 black and white printing troubleshooting 196 blank pages, troubleshooting 202 C cables USB, troubleshooting 202 calibrating color 137, 213 ... 119 control panel blank, troubleshooting 115 button test 212 clean touch screen 201 cleaning page, printing 198 display test 212 HP Web Services menu 138 menu map, printing 139 menus 137 message types 157 messages, troubleshooting 157 reinstalling 49 removing the...
...ordering 246 acoustic specifications 290 advanced setup fax 142 after service checklist 5 B background, gray 193 bands, troubleshooting 193 batteries included 295 bin, output jams, clearing 188 black and white printing troubleshooting 196 blank pages, troubleshooting 202 C cables USB, troubleshooting 202 calibrating color 137, 213 ... 119 control panel blank, troubleshooting 115 button test 212 clean touch screen 201 cleaning page, printing 198 display test 212 HP Web Services menu 138 menu map, printing 139 menus 137 message types 157 messages, troubleshooting 157 reinstalling 49 removing the...
Service Manual
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... initialization 213 HP Web Services menu 138 humidity specifications environment 290 I image defects, troubleshooting 192 image quality repetitive image defects 136 initialization NVRAM 213 interface ports locating 118 internal assemblies parts list 254 internal assembly locations 254 ITB assembly diagrams 121 J jams causes of 180 document feeder, clearing 181 locating 180 output bin, clearing...
... initialization 213 HP Web Services menu 138 humidity specifications environment 290 I image defects, troubleshooting 192 image quality repetitive image defects 136 initialization NVRAM 213 interface ports locating 118 internal assemblies parts list 254 internal assembly locations 254 ITB assembly diagrams 121 J jams causes of 180 document feeder, clearing 181 locating 180 output bin, clearing...
Service Manual
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... iii NVRAM initialization 213 O online support 288 operating environment, specifications 290 ordering product documents 247 supplies and accessories 246 output bin jams, clearing 188 output quality repetitive image defects 136 P page count 139 pages blank 202 not printing 202 printing slowly 202 skewed 195 paper..., fax 227 PS font list 139 Q quality repetitive image defects 136 R receiving faxes error report, printing 226 recycling 293 HP printing supplies returns and environmental program 293 reinstalling parts control panel 49 DC controller PCA 80 removing parts cautions for 2 checklists ...
... iii NVRAM initialization 213 O online support 288 operating environment, specifications 290 ordering product documents 247 supplies and accessories 246 output bin jams, clearing 188 output quality repetitive image defects 136 P page count 139 pages blank 202 not printing 202 printing slowly 202 skewed 195 paper..., fax 227 PS font list 139 Q quality repetitive image defects 136 R receiving faxes error report, printing 226 recycling 293 HP printing supplies returns and environmental program 293 reinstalling parts control panel 49 DC controller PCA 80 removing parts cautions for 2 checklists ...