Line Sensor Cleaning
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... in any of the following message is shown in prints. ● Misalignment between colors is detected. ● Calibration of the line sensor fails. ● The maintenance cartridge is not detected. ● The printer is detected in the front panel: Line sensor performance issue. A dirty sensor can result in edge-detection failures... during substrate loading. ● The carriage is disassembled or replaced. ● Banding is unable to clean the sensor or call your HP representative if the problem persists.
... in any of the following message is shown in prints. ● Misalignment between colors is detected. ● Calibration of the line sensor fails. ● The maintenance cartridge is not detected. ● The printer is detected in the front panel: Line sensor performance issue. A dirty sensor can result in edge-detection failures... during substrate loading. ● The carriage is disassembled or replaced. ● Banding is unable to clean the sensor or call your HP representative if the problem persists.
Line Sensor Cleaning
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Move the carriage to the right side of the printer to have appropriate access to avoid spills, as it is full of ink. 5. IMPORTANT: Slide it out horizontally to it out. 4. 3. Remove the maintenance cartridge. Remove the maintenance cartridge by sliding it from underneath. 2 Line sensor cleaning ENWW
Move the carriage to the right side of the printer to have appropriate access to avoid spills, as it is full of ink. 5. IMPORTANT: Slide it out horizontally to it out. 4. 3. Remove the maintenance cartridge. Remove the maintenance cartridge by sliding it from underneath. 2 Line sensor cleaning ENWW
Line Sensor Cleaning
Page 5
... line sensor does not yield results, call your HP representative to the middle of isopropyl alcohol use a VOC-certified cleaner such as properly diluted Simple Green All-Purpose Cleaner. 7. NOTE: If you are in an area (such as 91% isopropyl alcohol. Slowly push the maintenance cartridge back into the printer. 10. Turn...
... line sensor does not yield results, call your HP representative to the middle of isopropyl alcohol use a VOC-certified cleaner such as properly diluted Simple Green All-Purpose Cleaner. 7. NOTE: If you are in an area (such as 91% isopropyl alcohol. Slowly push the maintenance cartridge back into the printer. 10. Turn...
Limited Warranty
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HP Limited Warranty Statement HP product Printer Software Printhead Ink cartridge Maintenance cartridge HP Latex 300/500 Edge Holders HP Latex 300/500 User Maintenance Kit HP Latex Media Loading Accessory HP Latex 3xx Ink Collector Limited Warranty Period 1 year 90 days Until the ..."warranty ends" date printed on the product is reached, or 1000 ml of purchase by the customer. For best results, HP...
HP Limited Warranty Statement HP product Printer Software Printhead Ink cartridge Maintenance cartridge HP Latex 300/500 Edge Holders HP Latex 300/500 User Maintenance Kit HP Latex Media Loading Accessory HP Latex 3xx Ink Collector Limited Warranty Period 1 year 90 days Until the ..."warranty ends" date printed on the product is reached, or 1000 ml of purchase by the customer. For best results, HP...
Limited Warranty
Page 6
... systems/components/boards not provided or supported by HP b. Cosmetic damage, including but not limited to HP for the particular failure or damage. 7. Routine printer maintenance operations in the system g. If HP or an HP authorized representative receives, during the applicable Limited Warranty...tests or diagnostic programs, providing all reasonable efforts to replace a defective product or part, HP shall either HP's Limited Warranty or any preventive maintenance kit and HP service engineer visits), are returned to provide the best qualification and root cause detection of...
... systems/components/boards not provided or supported by HP b. Cosmetic damage, including but not limited to HP for the particular failure or damage. 7. Routine printer maintenance operations in the system g. If HP or an HP authorized representative receives, during the applicable Limited Warranty...tests or diagnostic programs, providing all reasonable efforts to replace a defective product or part, HP shall either HP's Limited Warranty or any preventive maintenance kit and HP service engineer visits), are returned to provide the best qualification and root cause detection of...
Legal information
Page 6
... of materials and material assemblies when exposed to the local jurisdiction of radiant heat, method B. Heat hazard The curing subsystems of the substrate recommended by HP with the printer. To avoid personal injury, take the following precautions. ● Do not touch the internal enclosures of the printer's curing zones. ● Let.... ● Do not attempt neither dismantle nor modify the curing modules. ● Ensure that cannot be used at all components are dry before performing some maintenance operations. After cleaning, make sure all times.
... of materials and material assemblies when exposed to the local jurisdiction of radiant heat, method B. Heat hazard The curing subsystems of the substrate recommended by HP with the printer. To avoid personal injury, take the following precautions. ● Do not touch the internal enclosures of the printer's curing zones. ● Let.... ● Do not attempt neither dismantle nor modify the curing modules. ● Ensure that cannot be used at all components are dry before performing some maintenance operations. After cleaning, make sure all times.
Legal information
Page 9
CAUTION: Double pole. The printer requires up reel gear (HP Latex 335 and 365 only). Do not touch gears while moving printhead carriage. Your hands may become trapped between gearwheels. Keep away from moving . No...plastic. Located in front of burns. Disconnect power source before servicing. Risk of vapor removal module (curing module). Equipment to wear gloves when handling maintenance cartridge and ink collector or removable print-zone installation. Refer servicing to two dedicated lines. Before starting, read and follow the operating and safety instructions...
CAUTION: Double pole. The printer requires up reel gear (HP Latex 335 and 365 only). Do not touch gears while moving printhead carriage. Your hands may become trapped between gearwheels. Keep away from moving . No...plastic. Located in front of burns. Disconnect power source before servicing. Risk of vapor removal module (curing module). Equipment to wear gloves when handling maintenance cartridge and ink collector or removable print-zone installation. Refer servicing to two dedicated lines. Before starting, read and follow the operating and safety instructions...
Legal information
Page 10
Located on printer could differ slightly, but always close to user/maintenance/service personnel. 6 Chapter 1 Safety precautions ENWW Heating modules operate at hazardous voltages. Hazardous moving parts. For service personnel only....fan blades. For service personnel only. Located internally, close to potential risk and visible to the print zone heating coils enclosure between fans (HP Latex 365 only). Power supplies operate at hazardous voltages. Keep hands clear. Electric shock hazard. Heating modules operate at hazardous voltages. Electric shock...
Located on printer could differ slightly, but always close to user/maintenance/service personnel. 6 Chapter 1 Safety precautions ENWW Heating modules operate at hazardous voltages. Hazardous moving parts. For service personnel only....fan blades. For service personnel only. Located internally, close to potential risk and visible to the print zone heating coils enclosure between fans (HP Latex 365 only). Power supplies operate at hazardous voltages. Keep hands clear. Electric shock hazard. Heating modules operate at hazardous voltages. Electric shock...
Wallcovering Printing Tips and Tricks
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... How to print the printhead status plot To print this plot, go to see the optimizer dashes clearly. LFP Customer Assurance 10 HP The setting will be enabled for maximum visibility. But in your printer, and to determine whether any printheads are designed to highlight ...the printhead alignment plot. Other substrate types may experience a small color shift with HP Latex printer is recommended for the profile you may not show enough detail to the front panel and press , then Image-quality maintenance > Clean printheads > Print test plot. Click OK. Vinyl, preferably gloss at...
... How to print the printhead status plot To print this plot, go to see the optimizer dashes clearly. LFP Customer Assurance 10 HP The setting will be enabled for maximum visibility. But in your printer, and to determine whether any printheads are designed to highlight ...the printhead alignment plot. Other substrate types may experience a small color shift with HP Latex printer is recommended for the profile you may not show enough detail to the front panel and press , then Image-quality maintenance > Clean printheads > Print test plot. Click OK. Vinyl, preferably gloss at...
Wallcovering Printing Tips and Tricks
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...them . To request printhead alignment from the front panel (if the alignment is printed. 4. At the front panel, press quality maintenance > Substrate advance calibration > OMAS calibration. , then Image Color Calibration (CLC) It ensures linear tonal response as well as consistency... 2. Clean any persistently faulty printheads. Start color calibration of the following steps. For HP Latex 360 and 370 printers only Calibrate the substrate advance sensor for the HP Latex 360 and 370 printers 1. The process takes about 10 minutes and starts immediately. 3. Corrective action 1....
...them . To request printhead alignment from the front panel (if the alignment is printed. 4. At the front panel, press quality maintenance > Substrate advance calibration > OMAS calibration. , then Image Color Calibration (CLC) It ensures linear tonal response as well as consistency... 2. Clean any persistently faulty printheads. Start color calibration of the following steps. For HP Latex 360 and 370 printers only Calibrate the substrate advance sensor for the HP Latex 360 and 370 printers 1. The process takes about 10 minutes and starts immediately. 3. Corrective action 1....
Wallcovering Printing Tips and Tricks
Page 12
...substrate from the RIP vendor's Web site. Color calibration for the most commonly used substrates. Start color calibration of the HP Latex 360/370 printer. From the measurements made by pressing the Create ICC profile button on that are installed in the RIP. Substrate presets...preset by copying the printer settings from the front panel, select , then Image quality maintenance > Color calibration > Calibrate. If you can search online for consistent color printing on the printer front panel. With the HP Latex 360/370 printers, it from the front panel, select , then Image quality...
...substrate from the RIP vendor's Web site. Color calibration for the most commonly used substrates. Start color calibration of the HP Latex 360/370 printer. From the measurements made by pressing the Create ICC profile button on that are installed in the RIP. Substrate presets...preset by copying the printer settings from the front panel, select , then Image quality maintenance > Color calibration > Calibrate. If you can search online for consistent color printing on the printer front panel. With the HP Latex 360/370 printers, it from the front panel, select , then Image quality...
Users Guide
Page 4
...does not wind ...85 4 Substrate settings ...86 Substrate presets ...87 Online search ...87 HP Media Locator ...89 Generic presets ...90 Clone a substrate preset ...90 Modify a substrate ... ...96 Faster printing ...97 Color calibration ...97 Color consistency between different printers (360 and 370 only 101 ICC profiles ...102 5 Troubleshoot print-quality issues ...104 General printing advice ...105...6 The ink system ...118 Ink cartridges ...118 Printheads ...118 Maintenance cartridge ...119 Safe mode ...120 7 Hardware maintenance ...121 Ink system tips ...122 Maintain the ink cartridges ...122 ...
...does not wind ...85 4 Substrate settings ...86 Substrate presets ...87 Online search ...87 HP Media Locator ...89 Generic presets ...90 Clone a substrate preset ...90 Modify a substrate ... ...96 Faster printing ...97 Color calibration ...97 Color consistency between different printers (360 and 370 only 101 ICC profiles ...102 5 Troubleshoot print-quality issues ...104 General printing advice ...105...6 The ink system ...118 Ink cartridges ...118 Printheads ...118 Maintenance cartridge ...119 Safe mode ...120 7 Hardware maintenance ...121 Ink system tips ...122 Maintain the ink cartridges ...122 ...
Users Guide
Page 5
...printhead 129 Replace a printhead ...129 Cannot insert a printhead ...135 Clean the electrical connections on a printhead 136 Replace the maintenance cartridge ...140 Cannot insert the maintenance cartridge ...143 Clean and lubricate the carriage rod ...143 Clean the encoder strip ...145 Clean the platen ...146 Clean ...the substrate-advance sensor window (360 and 370 only 148 Clean the exterior of the printer ...149 Move or store the printer ...149 Service maintenance ...150 8 Firmware update ...151 Firmware update using a USB flash drive ...151 ...
...printhead 129 Replace a printhead ...129 Cannot insert a printhead ...135 Clean the electrical connections on a printhead 136 Replace the maintenance cartridge ...140 Cannot insert the maintenance cartridge ...143 Clean and lubricate the carriage rod ...143 Clean the encoder strip ...145 Clean the platen ...146 Clean ...the substrate-advance sensor window (360 and 370 only 148 Clean the exterior of the printer ...149 Move or store the printer ...149 Service maintenance ...150 8 Firmware update ...151 Firmware update using a USB flash drive ...151 ...
Users Guide
Page 8
Printer models HP Latex 310 HP Latex 330 HP Latex 360 HP Latex 370 Supplied with 3-in Printer 2- in Spindle in Spindle to 3-in spindle adaptor) to 3-in spindle adaptor) HP Latex SubstrateLoading Accessory HP Latex SubstrateLoading Accessory HP Latex 3x0 User Maintenance Kit HP Latex 3x0 User Maintenance Kit HP Latex 3x0 User Maintenance Kit HP Latex 3x0 User Maintenance Kit FlexiPRINT HP Basic Edition FlexiPRINT HP Basic Edition HP Latex 360 Ink HP Latex 360 Ink Collector (including Collector (including...
Printer models HP Latex 310 HP Latex 330 HP Latex 360 HP Latex 370 Supplied with 3-in Printer 2- in Spindle in Spindle to 3-in spindle adaptor) to 3-in spindle adaptor) HP Latex SubstrateLoading Accessory HP Latex SubstrateLoading Accessory HP Latex 3x0 User Maintenance Kit HP Latex 3x0 User Maintenance Kit HP Latex 3x0 User Maintenance Kit HP Latex 3x0 User Maintenance Kit FlexiPRINT HP Basic Edition FlexiPRINT HP Basic Edition HP Latex 360 Ink HP Latex 360 Ink Collector (including Collector (including...
Users Guide
Page 9
... Spindle in Spindle HP Latex 3x0 User Maintenance Kit HP Latex 3x0 User Maintenance Kit HP Latex 3x0 User Maintenance Kit HP Latex 3x0 User Maintenance Kit HP Latex SubstrateLoading Accessory HP Latex SubstrateLoading Accessory HP Latex 360 Ink Collector (including the consumable parts and output platen protector) HP Latex 360 Ink Collector (including the consumable parts and output platen protector) HP 831 Latex Printheads HP 831 Latex Printheads HP 831 Latex Printheads HP 831 Latex Printheads (1 set...
... Spindle in Spindle HP Latex 3x0 User Maintenance Kit HP Latex 3x0 User Maintenance Kit HP Latex 3x0 User Maintenance Kit HP Latex 3x0 User Maintenance Kit HP Latex SubstrateLoading Accessory HP Latex SubstrateLoading Accessory HP Latex 360 Ink Collector (including the consumable parts and output platen protector) HP Latex 360 Ink Collector (including the consumable parts and output platen protector) HP 831 Latex Printheads HP 831 Latex Printheads HP 831 Latex Printheads HP 831 Latex Printheads (1 set...
Users Guide
Page 10
... care with zones marked with warning labels. To avoid personal injury, take the following precautions. 4 Chapter 1 Introduction ENWW Unplug both power cords before performing some maintenance operations. Electrical shock hazard WARNING! The internal circuits of causing death or serious personal injury. The printer uses two power cords. Fire hazard The curing...
... care with zones marked with warning labels. To avoid personal injury, take the following precautions. 4 Chapter 1 Introduction ENWW Unplug both power cords before performing some maintenance operations. Electrical shock hazard WARNING! The internal circuits of causing death or serious personal injury. The printer uses two power cords. Fire hazard The curing...
Users Guide
Page 13
...curing control PCA enclosure. Do not touch moving printhead carriage. This label is located internally (in the 360 and 370 only), close to wear gloves when handling the maintenance cartridge, the platen, or the ink collector. This label is located on the rear of the curing module. Disconnect... all power cords before servicing. This label is located on the take-up reel gear (330, 360, and 370 only). For service personnel ...
...curing control PCA enclosure. Do not touch moving printhead carriage. This label is located internally (in the 360 and 370 only), close to wear gloves when handling the maintenance cartridge, the platen, or the ink collector. This label is located on the rear of the curing module. Disconnect... all power cords before servicing. This label is located on the take-up reel gear (330, 360, and 370 only). For service personnel ...
Users Guide
Page 15
Maintenance cartridge 7. Substrate pinch lever 8. Tension bar 11. Platen 3. Spindle 12. Take-up reel motor 10. Spindle lock lever 9. Curing module ENWW The printer's main components 9 Loading table 15. Printhead carriage 5. Spindle stop 14. Printhead 4. Front panel 6. Front view 1. Take-up reel 13. Ink cartridge 2.
Maintenance cartridge 7. Substrate pinch lever 8. Tension bar 11. Platen 3. Spindle 12. Take-up reel motor 10. Spindle lock lever 9. Curing module ENWW The printer's main components 9 Loading table 15. Printhead carriage 5. Spindle stop 14. Printhead 4. Front panel 6. Front view 1. Take-up reel 13. Ink cartridge 2.
Users Guide
Page 23
... front panel and press , then Preventive maint. If the printer is aware of damage to the file system, for an adjustment, such as a calibration, preventive maintenance, or ink cartridge replacement. ● Advice: When a firmware update is available or the downloaded firmware is ready to be folded back by pressing or sliding...
... front panel and press , then Preventive maint. If the printer is aware of damage to the file system, for an adjustment, such as a calibration, preventive maintenance, or ink cartridge replacement. ● Advice: When a firmware update is available or the downloaded firmware is ready to be folded back by pressing or sliding...
Users Guide
Page 24
see Table 11-5 Margins on or successive jobs use different print modes, it will be clipped. The 360 or 370 printer with ink collector is capable of the same print mode as the already-printed file are not applied during double-sided printing.... ● Embedded Web Server: The Embedded Web Server shows only one of the following alerts require a service engineer: ● Service Maintenance Kit 1 ● Service Maintenance Kit 2 ● Service Maintenance Kit 3 Printer states The printer may require you are selected in any one alert at the front panel, press top margin. , then...
see Table 11-5 Margins on or successive jobs use different print modes, it will be clipped. The 360 or 370 printer with ink collector is capable of the same print mode as the already-printed file are not applied during double-sided printing.... ● Embedded Web Server: The Embedded Web Server shows only one of the following alerts require a service engineer: ● Service Maintenance Kit 1 ● Service Maintenance Kit 2 ● Service Maintenance Kit 3 Printer states The printer may require you are selected in any one alert at the front panel, press top margin. , then...
