Reference Guide
Page 1
... about product features, printing, troubleshooting, and support. In the Help Viewer window, click Help for Mac is available from the Mac Help pop-up your apps, and then click HP Officejet 2620 series. •• OS X v10...hp.com/go /support. Windows® Go to set up menu. Install software. Printer registration: www.register.hp.com. Might not be available in all your printer. 2. Apple OS X: The latest HP software is not included on -screen instructions. In the Help Viewer window, choose HP Officejet 2620 series from www.hp.com/ePrint/OJ2620. English HP Officejet 2620...
... about product features, printing, troubleshooting, and support. In the Help Viewer window, click Help for Mac is available from the Mac Help pop-up your apps, and then click HP Officejet 2620 series. •• OS X v10...hp.com/go /support. Windows® Go to set up menu. Install software. Printer registration: www.register.hp.com. Might not be available in all your printer. 2. Apple OS X: The latest HP software is not included on -screen instructions. In the Help Viewer window, choose HP Officejet 2620 series from www.hp.com/ePrint/OJ2620. English HP Officejet 2620...
Reference Guide
Page 8
..., or allow limitations on your country is distributed by HP or by HP. Hewlett-Packard (HP) warrants to the end-user customer that the operation of any HP support contract with the customer. HP does not warrant that the HP products specified above will be interrupted or error free. ...MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Software, media, parts, or supplies not provided or supported by this HP Limited Warranty. 8 B. This Warranty Statement gives the customer specific legal rights. Those rights are the customer's sole and exclusive ...
..., or allow limitations on your country is distributed by HP or by HP. Hewlett-Packard (HP) warrants to the end-user customer that the operation of any HP support contract with the customer. HP does not warrant that the HP products specified above will be interrupted or error free. ...MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Software, media, parts, or supplies not provided or supported by this HP Limited Warranty. 8 B. This Warranty Statement gives the customer specific legal rights. Those rights are the customer's sole and exclusive ...
Setup Poster
Page 2
Windows Mac www.hp.com/ePrint/OJ2620 Windows www.hp.com/ePrint/OJ2620 www.hp.com/support Printed in [English] Printed in [French] Printed in [Korean] Printed in [Spanish] Printed in [Portuguese] Printed in [Simplified Chinese] © 2013 Hewlett-Packard Development Company, L.P.
Windows Mac www.hp.com/ePrint/OJ2620 Windows www.hp.com/ePrint/OJ2620 www.hp.com/support Printed in [English] Printed in [French] Printed in [Korean] Printed in [Spanish] Printed in [Portuguese] Printed in [Simplified Chinese] © 2013 Hewlett-Packard Development Company, L.P.
User Guide
Page 4
... paper jam ...70 Clear print carriage ...73 Improve print quality ...74 Unable to print ...78 Resolve copy and scan issues ...81 Resolve fax issues ...82 HP support ...83 Appendix A Technical information ...91 Hewlett-Packard Company notices ...92 Specifications ...93 Environmental product stewardship program 97 Regulatory notices ...101 Appendix B Additional fax setup ...109...
... paper jam ...70 Clear print carriage ...73 Improve print quality ...74 Unable to print ...78 Resolve copy and scan issues ...81 Resolve fax issues ...82 HP support ...83 Appendix A Technical information ...91 Hewlett-Packard Company notices ...92 Specifications ...93 Environmental product stewardship program 97 Regulatory notices ...101 Appendix B Additional fax setup ...109...
User Guide
Page 45
... machine intended to the junk fax list ● Remove numbers from those numbers. Faxes can block specific numbers by model.) NOTE: This feature is not supported in the input tray when you select should be printed on the display. To set up, it is assumed that you can block varies by... adding them to the junk fax list 1. Select Settings. 3. When an incoming fax call should match what is not supported in your country/ region, Junk Fax Blocker does not appear in your phone provider, you are added in the Caller ID list, it saves the...
... machine intended to the junk fax list ● Remove numbers from those numbers. Faxes can block specific numbers by model.) NOTE: This feature is not supported in the input tray when you select should be printed on the display. To set up, it is assumed that you can block varies by... adding them to the junk fax list 1. Select Settings. 3. When an incoming fax call should match what is not supported in your country/ region, Junk Fax Blocker does not appear in your phone provider, you are added in the Caller ID list, it saves the...
User Guide
Page 54
... Dial a special access code along with your printer by connecting a phone cord to the port labeled "1LINE" on page 37. TIP: Support for traditional fax transmission over Internet Protocol (FoIP). For more information about using a slower fax speed or disabling the fax errorcorrection mode (ECM...probably use a FoIP service (provided by your telephone company) when you have questions about Internet faxing, contact your Internet faxing services support department or your telephone company. If you cannot send and receive color faxes. (For more information about changing the fax speed, ...
... Dial a special access code along with your printer by connecting a phone cord to the port labeled "1LINE" on page 37. TIP: Support for traditional fax transmission over Internet Protocol (FoIP). For more information about using a slower fax speed or disabling the fax errorcorrection mode (ECM...probably use a FoIP service (provided by your telephone company) when you have questions about Internet faxing, contact your Internet faxing services support department or your telephone company. If you cannot send and receive color faxes. (For more information about changing the fax speed, ...
User Guide
Page 61
... XP: From the computer desktop, click Start, select All Programs, click HP, click HP Officejet 2620 series, and then click HP Officejet 2620 series. 2. If prompted, choose your country/region, you may still view supplies information and print a list for the HP Officejet 2620 series, go to select your operating system, do one of the following to... page. If it is not available in your country/region, follow the on the printer ● The cartridge number is not supported in all countries/regions. Order ink supplies Before ordering cartridges, locate the correct cartridge number.
... XP: From the computer desktop, click Start, select All Programs, click HP, click HP Officejet 2620 series, and then click HP Officejet 2620 series. 2. If prompted, choose your country/region, you may still view supplies information and print a list for the HP Officejet 2620 series, go to select your operating system, do one of the following to... page. If it is not available in your country/region, follow the on the printer ● The cartridge number is not supported in all countries/regions. Order ink supplies Before ordering cartridges, locate the correct cartridge number.
User Guide
Page 71
USB connection The HP Officejet 2620 series supports a rear USB 2.0 High Speed port for connection to do so. 3. NOTE: Do not connect the USB cable to the printer until you are prompted to a ...
USB connection The HP Officejet 2620 series supports a rear USB 2.0 High Speed port for connection to do so. 3. NOTE: Do not connect the USB cable to the printer until you are prompted to a ...
User Guide
Page 73
9 Solve a problem This section contains the following topics: ● Clear paper jam ● Clear print carriage ● Improve print quality ● Unable to print ● Resolve copy and scan issues ● Resolve fax issues ● HP support ENWW 69
9 Solve a problem This section contains the following topics: ● Clear paper jam ● Clear print carriage ● Improve print quality ● Unable to print ● Resolve copy and scan issues ● Resolve fax issues ● HP support ENWW 69
User Guide
Page 86
Resolve fax issues If you are having faxing problems, you have completed setting up correctly for faxing. Perform this test after you can print a fax test report to check the status of the printer. Learn more information. Click here to solve fax issues. For more information, see Test fax setup on page 134. For further assistance, visit the HP online support website: www.hp.com/support. 82 Chapter 9 Solve a problem ENWW The test fails if the printer is not set up the printer for more about how to go online for faxing.
Resolve fax issues If you are having faxing problems, you have completed setting up correctly for faxing. Perform this test after you can print a fax test report to check the status of the printer. Learn more information. Click here to solve fax issues. For more information, see Test fax setup on page 134. For further assistance, visit the HP online support website: www.hp.com/support. 82 Chapter 9 Solve a problem ENWW The test fails if the printer is not set up the printer for more about how to go online for faxing.
User Guide
Page 87
.../region, and language. Visit the HP online support website at http://www.register.hp.com. Support process If you can register now at www.hp.com/support. HP online support is the fastest source for up-to all HP customers. Call HP support. This section contains the following features: ● Fast access to qualified online support specialists ● Software and driver updates...
.../region, and language. Visit the HP online support website at http://www.register.hp.com. Support process If you can register now at www.hp.com/support. HP online support is the fastest source for up-to all HP customers. Call HP support. This section contains the following features: ● Fast access to qualified online support specialists ● Software and driver updates...
User Guide
Page 88
..., such as a thunderstorm, the printer was moved, etc.)? After the phone support period After the phone support period, help is available in Europe, the Middle East, and Africa, go to www.hp.com/support, select your country/region to this situation (such as HP Officejet 2620) ● Product number (located inside the cartridge access door) ● Serial...
..., such as a thunderstorm, the printer was moved, etc.)? After the phone support period After the phone support period, help is available in Europe, the Middle East, and Africa, go to www.hp.com/support, select your country/region to this situation (such as HP Officejet 2620) ● Product number (located inside the cartridge access door) ● Serial...
User Guide
Page 90
Please contact HP support for help . 86 Chapter 9 Solve a problem ENWW Printer failure Resolve printer failure. ▲ Turn the printer off, then on. If that does not resolve the problem, contact HP.
Please contact HP support for help . 86 Chapter 9 Solve a problem ENWW Printer failure Resolve printer failure. ▲ Turn the printer off, then on. If that does not resolve the problem, contact HP.
User Guide
Page 93
Click here to use a newer version of this cartridge. If it is the updated newer version. ENWW Older generation cartridges 89 In most cases you can identify a newer version of the cartridge by looking at the exterior of the date, then the cartridge is an older generation cartridge, contact HP support for more information. If it says 'v1' several spaces to the right of the cartridge package and finding the Warranty Ends date. Older generation cartridges You will need to go online for help or a replacement.
Click here to use a newer version of this cartridge. If it is the updated newer version. ENWW Older generation cartridges 89 In most cases you can identify a newer version of the cartridge by looking at the exterior of the date, then the cartridge is an older generation cartridge, contact HP support for more information. If it says 'v1' several spaces to the right of the cartridge package and finding the Warranty Ends date. Older generation cartridges You will need to go online for help or a replacement.
User Guide
Page 97
... than or equal to 3 m (10 feet) in this section. Specifications Technical specifications for the HP Officejet 2620 series are located in the Readme file. For information about future operating system releases and support, visit the HP online support website at www.hp.com/support. ● System requirements ● Environmental specifications ● Input tray capacity ● Output tray capacity... tray capacity Plain paper sheets (80 g/m2 [20lb]): Up to 50 ENWW Specifications 93 For more product specifications, see the Product Data Sheet at www.hp.com/support.
... than or equal to 3 m (10 feet) in this section. Specifications Technical specifications for the HP Officejet 2620 series are located in the Readme file. For information about future operating system releases and support, visit the HP online support website at www.hp.com/support. ● System requirements ● Environmental specifications ● Input tray capacity ● Output tray capacity... tray capacity Plain paper sheets (80 g/m2 [20lb]): Up to 50 ENWW Specifications 93 For more product specifications, see the Product Data Sheet at www.hp.com/support.
User Guide
Page 98
...; Copy speeds vary according to the complexity of the document and model Scan specifications ● Resolution: up to 10 Paper size For a complete list of supported media sizes, see the scanner software. ● Color: 24-bit color, 8-bit grayscale (256 levels of gray) ● Maximum scan size from glass: 21.6 x 29...
...; Copy speeds vary according to the complexity of the document and model Scan specifications ● Resolution: up to 10 Paper size For a complete list of supported media sizes, see the scanner software. ● Color: 24-bit color, 8-bit grayscale (256 levels of gray) ● Maximum scan size from glass: 21.6 x 29...
User Guide
Page 100
Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Acoustic information If you have Internet access, you can get acoustic information from the HP website. Go to: www.hp.com/support. 96 Appendix A Technical information ENWW Max DPI mode ● Color Input/Black Render: 1200x1200dpi ● Output: Automatic (Black), 4800x1200 optimized dpi (Color) Power safety NOTE: Use only with the power cord and power adapter supplied by HP.
Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Acoustic information If you have Internet access, you can get acoustic information from the HP website. Go to: www.hp.com/support. 96 Appendix A Technical information ENWW Max DPI mode ● Color Input/Black Render: 1200x1200dpi ● Output: Automatic (Black), 4800x1200 optimized dpi (Color) Power safety NOTE: Use only with the power cord and power adapter supplied by HP.
User Guide
Page 130
... answering machine to answer after the number of the printer. Change the Rings to Answer setting on the printer to the maximum number of rings supported by country/region.) 8. The printer monitors the call during this time, "listening" for convenience you might need to connect the supplied phone cord to fax...
... answering machine to answer after the number of the printer. Change the Rings to Answer setting on the printer to the maximum number of rings supported by country/region.) 8. The printer monitors the call during this time, "listening" for convenience you might need to connect the supplied phone cord to fax...
User Guide
Page 132
... optional equipment, contact your answering machine from the telephone wall jack to the port labeled 1-LINE on the printer to the maximum number of rings supported by the product. (The maximum number of rings. 9. Set your answering machine to answer after the number of your telephone wall jack, then connect the...
... optional equipment, contact your answering machine from the telephone wall jack to the port labeled 1-LINE on the printer to the maximum number of rings supported by the product. (The maximum number of rings. 9. Set your answering machine to answer after the number of your telephone wall jack, then connect the...
User Guide
Page 134
... the printer. To set up the printer with the printer, connect one end to the DSL/ADSL filter, then connect the other parts of rings supported by country/region. 9. This special phone cord is different from your country/region. Connect the DSL/ADSL filter to the splitter. 4. NOTE: The maximum number...
... the printer. To set up the printer with the printer, connect one end to the DSL/ADSL filter, then connect the other parts of rings supported by country/region. 9. This special phone cord is different from your country/region. Connect the DSL/ADSL filter to the splitter. 4. NOTE: The maximum number...