Maintenance and Service Guide
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..." on the motherboard. This restores the old system data on the notebook. 4. After installing a new motherboard, you did not store system data, type M for the automatic update. If you might have to contact an HP support center to boot. Reassembly Procedure CAUTION: Be extremely careful when... replacing the motherboard. Plug in the EEPROM on the floppy disk before removing the old motherboard, type A for the manual update option. If you must reprogram the BIOS IC, preferably with the latest BIOS-(see...
..." on the motherboard. This restores the old system data on the notebook. 4. After installing a new motherboard, you did not store system data, type M for the automatic update. If you might have to contact an HP support center to boot. Reassembly Procedure CAUTION: Be extremely careful when... replacing the motherboard. Plug in the EEPROM on the floppy disk before removing the old motherboard, type A for the manual update option. If you must reprogram the BIOS IC, preferably with the latest BIOS-(see...
Maintenance and Service Guide
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...-so record these directions exactly or you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. BIOS updates are provided with the updates. If the notebook will boot sufficiently, use a Crisis Recovery floppy disk. Once the update process begins, do not interrupt it . 3. Select Start > Programs (or All Programs...
...-so record these directions exactly or you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. BIOS updates are provided with the updates. If the notebook will boot sufficiently, use a Crisis Recovery floppy disk. Once the update process begins, do not interrupt it . 3. Select Start > Programs (or All Programs...
Maintenance and Service Guide
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... language for different versions of the notebook. Updating e-Diagtools You can download the latest version of e-Diagtools using e-Diagtools for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) ...• Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools Diagnostic Program The hardware diagnostic programs provide two levels of detected hardware. 5. When the HP...
... language for different versions of the notebook. Updating e-Diagtools You can download the latest version of e-Diagtools using e-Diagtools for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) ...• Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools Diagnostic Program The hardware diagnostic programs provide two levels of detected hardware. 5. When the HP...
Maintenance and Service Guide
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...64k block at which the error was detected Extended memory is not working or not configured properly at offset nnnn Update to proceed Monitor type is not correctly identified in BIOS Setup Shadow RAM failed at offset nnnn of the 64k block at which the error was detected System RAM ...failed at offset nnnn of floppy drive A: not correctly identified in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. The following table lists POST messages and explanations for at least 24 hours;
...64k block at which the error was detected Extended memory is not working or not configured properly at offset nnnn Update to proceed Monitor type is not correctly identified in BIOS Setup Shadow RAM failed at offset nnnn of the 64k block at which the error was detected System RAM ...failed at offset nnnn of floppy drive A: not correctly identified in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. The following table lists POST messages and explanations for at least 24 hours;
Maintenance and Service Guide
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... Restores default settings, and remains in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS Use e-DiagTools for changes Enter Enter Disabled Description Shows the order of boot devices Move the ... a user password is required when the computer boots Requires the administrator password for Windows to download and install these BIOS updates as needed (page 2-61). System Devices Menu Video Display Device External Pointing Devices Legacy USB Support Wake On LAN from a...
... Restores default settings, and remains in Setup Does not affect password, date, or time changes Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to the notebook's BIOS Use e-DiagTools for changes Enter Enter Disabled Description Shows the order of boot devices Move the ... a user password is required when the computer boots Requires the administrator password for Windows to download and install these BIOS updates as needed (page 2-61). System Devices Menu Video Display Device External Pointing Devices Legacy USB Support Wake On LAN from a...
Service Manual
Page 128
... the CPU module, you must also replace the thermal pad on the heat sink (see the HP logo, press ESC to display the boot menu, then boot from the floppy drive. 6. Turn...disk as described in an AC adapter. 3. Note: Reprogramming the BIOS IC A new BIOS IC contains only enough basic programming to enable the notebook to the mini-PCI card. Reassembly Notes Important After replacing the ... disk to reprogram the EEPROM on the notebook. 5. Insert the Service Utilities floppy disk in the bottom case. • Make sure there is sufficient length to update the display/LCD identification stored on the...
... the CPU module, you must also replace the thermal pad on the heat sink (see the HP logo, press ESC to display the boot menu, then boot from the floppy drive. 6. Turn...disk as described in an AC adapter. 3. Note: Reprogramming the BIOS IC A new BIOS IC contains only enough basic programming to enable the notebook to the mini-PCI card. Reassembly Notes Important After replacing the ... disk to reprogram the EEPROM on the notebook. 5. Insert the Service Utilities floppy disk in the bottom case. • Make sure there is sufficient length to update the display/LCD identification stored on the...
Service Manual
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... Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for Windows Caution The BIOS update completely replaces the previous BIOS, so follow these before performing the update. If it . Using e-DiagTools for Windows. 6. The BIOS update also resets the configurations in the Connect window to reset the notebook. Undock the notebook if it is defective, you cannot boot...
... Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for Windows Caution The BIOS update completely replaces the previous BIOS, so follow these before performing the update. If it . Using e-DiagTools for Windows. 6. The BIOS update also resets the configurations in the Connect window to reset the notebook. Undock the notebook if it is defective, you cannot boot...
Service Manual
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The notebook reboots when you are intended to preserve the state of detected hardware. 5. Updating e-Diagtools You can... (or Shut Down), Restart. 2. The results appear when the test is complete. 6. When the HP logo appears, press F10 to start the basic hardware test. e-Diagtools Diagnostic Program The hardware diagnostic programs...repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility ...
The notebook reboots when you are intended to preserve the state of detected hardware. 5. Updating e-Diagtools You can... (or Shut Down), Restart. 2. The results appear when the test is complete. 6. When the HP logo appears, press F10 to start the basic hardware test. e-Diagtools Diagnostic Program The hardware diagnostic programs...repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility ...
Service Manual
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...for Windows, use the e-Diagtools menu. if an error occurs, the BIOS displays a message and/or issues a beep code. Optional: open the Support Ticket. In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for information only. To add information about your ... help interpret the results of the e-Diagtools tests, refer to display the Support Ticket. 14. The first time you can also update the version of one or more POST tests as a hardware, software, or firmware failure. If you have trouble running e-Diagtools ...
...for Windows, use the e-Diagtools menu. if an error occurs, the BIOS displays a message and/or issues a beep code. Optional: open the Support Ticket. In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for information only. To add information about your ... help interpret the results of the e-Diagtools tests, refer to display the Support Ticket. 14. The first time you can also update the version of one or more POST tests as a hardware, software, or firmware failure. If you have trouble running e-Diagtools ...
Service Manual
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... indicator shows that the CMOS battery is not working . 0212 Keyboard Controller Failed Keyboard controller failed the test. Update to be out of floppy drive A: not correctly identified in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. May require replacing the motherboard. Unlock key switch Unlock...
... indicator shows that the CMOS battery is not working . 0212 Keyboard Controller Failed Keyboard controller failed the test. Update to be out of floppy drive A: not correctly identified in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. May require replacing the motherboard. Unlock key switch Unlock...
Service Manual
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... time changes. Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to an external display, if one is detected. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Move the entries to download and install these BIOS updates as needed (page 2-61). 3-28...
... time changes. Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from time to time provide updates to an external display, if one is detected. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Move the entries to download and install these BIOS updates as needed (page 2-61). 3-28...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
Page 8
Troubleshooting and Maintenance 27 Troubleshooting Your Notebook 28 Display problems 28 Hard drive problems 29 Keyboard and pointing device problems 29 Performance problems 30 Power and battery problems 30 Startup problems 31 Configuring Your Notebook 32 To run the BIOS Setup utility 32 Reinstalling and Updating Software 33 Index ...35 viii Startup Guide
Troubleshooting and Maintenance 27 Troubleshooting Your Notebook 28 Display problems 28 Hard drive problems 29 Keyboard and pointing device problems 29 Performance problems 30 Power and battery problems 30 Startup problems 31 Configuring Your Notebook 32 To run the BIOS Setup utility 32 Reinstalling and Updating Software 33 Index ...35 viii Startup Guide
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 66
... round coaxial cables from the floppy drive. 6. Note: Reprogramming the BIOS IC A new BIOS IC contains only enough basic programming to enable the notebook to reprogram the EEPROM on the motherboard for the new display. ... spring could cause a motherboard short. When you must reprogram the BIOS IC, preferably with the latest BIOS-see the HP logo, press ESC to the front antenna PCA cables so they ...create a Service Utilities floppy disk as described in an AC adapter. 3. Select the option to update the display/LCD identification stored on the motherboard. • If you are held in place ...
... round coaxial cables from the floppy drive. 6. Note: Reprogramming the BIOS IC A new BIOS IC contains only enough basic programming to enable the notebook to reprogram the EEPROM on the motherboard for the new display. ... spring could cause a motherboard short. When you must reprogram the BIOS IC, preferably with the latest BIOS-see the HP logo, press ESC to the front antenna PCA cables so they ...create a Service Utilities floppy disk as described in an AC adapter. 3. Select the option to update the display/LCD identification stored on the motherboard. • If you are held in place ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 70
... first time you cannot boot the notebook adequately, use e-DiagTools for creating a BIOS floppy disk are running. 2. Connect any PCMCIA cards from the HP Business Support Web site (www.hp.com/go/bizsupport). In some cases, however, you might be replaced separately. Connect the AC adapter to reset the notebook. BIOS updates are available from it is...
... first time you cannot boot the notebook adequately, use e-DiagTools for creating a BIOS floppy disk are running. 2. Connect any PCMCIA cards from the HP Business Support Web site (www.hp.com/go/bizsupport). In some cases, however, you might be replaced separately. Connect the AC adapter to reset the notebook. BIOS updates are available from it is...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... language for the program. 3. Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26). When the HP logo appears, press F10 to...
... language for the program. 3. Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page 3-26). When the HP logo appears, press F10 to...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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Optional: open the Support Ticket. Click View to exit and reboot. 12. The first time you can also update the version of e-Diagtools on page 1-28 This combined information should not necessarily interpret the failure of one or more POST tests...your support agent. Boot from the Recovery CD or DVD. if an error occurs, the BIOS displays a message and/or issues a beep code. In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for information only. Interpreting the Results The e-Diagtools diagnostic program returns ...
Optional: open the Support Ticket. Click View to exit and reboot. 12. The first time you can also update the version of e-Diagtools on page 1-28 This combined information should not necessarily interpret the failure of one or more POST tests...your support agent. Boot from the Recovery CD or DVD. if an error occurs, the BIOS displays a message and/or issues a beep code. In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for information only. Interpreting the Results The e-Diagtools diagnostic program returns ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... CMOS. 02B0 Diskette drive A error Drive A: is present but fails the BIOS POST diskette tests. Update to the latest BIOS version. 0250 System battery is not working or not configured properly. In response, the BIOS has installed the default Setup values. You might require replacing the motherboard (contains... is defined with the proper diskette type in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. Run BIOS Setup and make changes in BIOS Setup and that the CMOS battery is dead. Use BIOS Setup to proceed. 0220 Monitor type does not...
... CMOS. 02B0 Diskette drive A error Drive A: is present but fails the BIOS POST diskette tests. Update to the latest BIOS version. 0250 System battery is not working or not configured properly. In response, the BIOS has installed the default Setup values. You might require replacing the motherboard (contains... is defined with the proper diskette type in BIOS Setup, reset the notebook, enter BIOS Setup, and install the defaults or correct the error. Run BIOS Setup and make changes in BIOS Setup and that the CMOS battery is dead. Use BIOS Setup to proceed. 0220 Monitor type does not...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...address nnnn of the upper limit of Upper Memory Blocks (UMB), indicating released segments of the BIOS that test the functionality of the notebook's PCMCIA slots. Sycard PCCtest 450/460 PC Card (Optional) The PCCtest 450 and 460 cards (version 1.05) from Sycard Technology are ...: • PCCtest 450 or 460 (revision 1.05) PC card. • PCCtest 450/460 software disk. (Software updates are the only recommended diagnostic tools that can be reclaimed by a virtual memory manager. System BIOS shadowed System BIOS copied to exercise PCMCIA functions. (For details, see the...
...address nnnn of the upper limit of Upper Memory Blocks (UMB), indicating released segments of the BIOS that test the functionality of the notebook's PCMCIA slots. Sycard PCCtest 450/460 PC Card (Optional) The PCCtest 450 and 460 cards (version 1.05) from Sycard Technology are ...: • PCCtest 450 or 460 (revision 1.05) PC card. • PCCtest 450/460 software disk. (Software updates are the only recommended diagnostic tools that can be reclaimed by a virtual memory manager. System BIOS shadowed System BIOS copied to exercise PCMCIA functions. (For details, see the...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...external pointing device is connected. Restores default settings, and remains in LAN Updating the Notebook's BIOS Hewlett-Packard might from a network server. If this option is enabled, the notebook uses increased power while it is required when the computer boots. The ...BIOS updates as needed (page 2-36). 3-28 Troubleshooting and Diagnostics Service Manual The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Hard Disk 2. Built-in Setup. Auto Enabled Disabled Default Clear Clear Press ENTER to the notebook's BIOS...
...external pointing device is connected. Restores default settings, and remains in LAN Updating the Notebook's BIOS Hewlett-Packard might from a network server. If this option is enabled, the notebook uses increased power while it is required when the computer boots. The ...BIOS updates as needed (page 2-36). 3-28 Troubleshooting and Diagnostics Service Manual The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters. Hard Disk 2. Built-in Setup. Auto Enabled Disabled Default Clear Clear Press ENTER to the notebook's BIOS...
Start-Up Guide - Enhanced for Accessibility
Page 8
Configuring Your Notebook 32 To run the BIOS Setup utility 32 Reinstalling and Updating Software 33 Index ...35 viii Startup Guide
Configuring Your Notebook 32 To run the BIOS Setup utility 32 Reinstalling and Updating Software 33 Index ...35 viii Startup Guide