User Guide
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...installation troubleshooting 83 Print quality troubleshooting...87 Print troubleshooting...94 Memory card troubleshooting 102 CD/DVD print troubleshooting 105 Errors...109 12 HP warranty and support Warranty...131 Print cartridge warranty information 131 Support process...131 Before you call HP support...132 HP support by phone...132 Additional warranty options...133 HP... Quick Exchange Service (Japan 134 HP Korea customer support 134 Prepare the HP Photosmart for shipment 135 Pack the HP Photosmart...135...
...installation troubleshooting 83 Print quality troubleshooting...87 Print troubleshooting...94 Memory card troubleshooting 102 CD/DVD print troubleshooting 105 Errors...109 12 HP warranty and support Warranty...131 Print cartridge warranty information 131 Support process...131 Before you call HP support...132 HP support by phone...132 Additional warranty options...133 HP... Quick Exchange Service (Japan 134 HP Korea customer support 134 Prepare the HP Photosmart for shipment 135 Pack the HP Photosmart...135...
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...onscreen, that provide information about resolving errors you can access a variety of the HP Photosmart. • The How Do I? www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in this onscreen Help. Onscreen Help The onscreen Help provides detailed... on performing common tasks. • The HP Photosmart overview topic provides general information about the main features of the HP Photosmart. • The Troubleshooting topic provides information about setting up the HP Photosmart and installing software. Install the software to load paper, insert a ...
...onscreen, that provide information about resolving errors you can access a variety of the HP Photosmart. • The How Do I? www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in this onscreen Help. Onscreen Help The onscreen Help provides detailed... on performing common tasks. • The HP Photosmart overview topic provides general information about the main features of the HP Photosmart. • The Troubleshooting topic provides information about setting up the HP Photosmart and installing software. Install the software to load paper, insert a ...
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... NOTE: If a photo print cartridge is also installed, the print quality is the selected printer. 4. HP recommends using Maximum dpi Use Maximum dpi mode to print high-quality images such as HP Bright White Inkjet Paper or HP Brochure & Flyer Paper. Depending on your software ...in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 6. Click the button that the HP Photosmart will print, click Resolution. 8. Related topics "Load a CD/DVD" on both sides of disk space. To get the most benefit from...
... NOTE: If a photo print cartridge is also installed, the print quality is the selected printer. 4. HP recommends using Maximum dpi Use Maximum dpi mode to print high-quality images such as HP Bright White Inkjet Paper or HP Brochure & Flyer Paper. Depending on your software ...in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 6. Click the button that the HP Photosmart will print, click Resolution. 8. Related topics "Load a CD/DVD" on both sides of disk space. To get the most benefit from...
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... red-eye • Edit photos using the software that photo to 3 per page). If you installed with the HP Photosmart. NOTE: The HP Photosmart must be connected to a computer that has the HP Photosmart Software installed on the HP Photosmart. You can use the HP Photosmart Software installed on separate pages. • Press the button to remove the memory card from your computer...
... red-eye • Edit photos using the software that photo to 3 per page). If you installed with the HP Photosmart. NOTE: The HP Photosmart must be connected to a computer that has the HP Photosmart Software installed on the HP Photosmart. You can use the HP Photosmart Software installed on separate pages. • Press the button to remove the memory card from your computer...
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... memory card to your computer's hard drive for viewing and editing. Photos 2. Edit photos using your computer You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card to your computer's hard drive for advanced photo editing, sharing photos online, ... photos to your computer, you want to edit. 4. To edit photos 1. Share photos using HP Photosmart Software You can remove redness so that has the HP Photosmart Software installed on the HP Photosmart. Press the OK button to select the photo you make to the photo apply only to viewing...
... memory card to your computer's hard drive for viewing and editing. Photos 2. Edit photos using your computer You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card to your computer's hard drive for advanced photo editing, sharing photos online, ... photos to your computer, you want to edit. 4. To edit photos 1. Share photos using HP Photosmart Software You can remove redness so that has the HP Photosmart Software installed on the HP Photosmart. Press the OK button to select the photo you make to the photo apply only to viewing...
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... be connected to a computer that has the HP Photosmart Software installed on it in the appropriate memory card slot on the HP Photosmart. Photos 52 Use the photo features To share photos 1. Insert a memory card into the appropriate slot on your digital camera and insert it . Click Share, ... through an online photo-finishing service. Chapter 8 Before transferring photos to your computer, you share photos with friends and relatives. The software opens on the HP Photosmart. HP Photosmart Share lets you need to remove the memory card from your computer. 2.
... be connected to a computer that has the HP Photosmart Software installed on it in the appropriate memory card slot on the HP Photosmart. Photos 52 Use the photo features To share photos 1. Insert a memory card into the appropriate slot on your digital camera and insert it . Click Share, ... through an online photo-finishing service. Chapter 8 Before transferring photos to your computer, you share photos with friends and relatives. The software opens on the HP Photosmart. HP Photosmart Share lets you need to remove the memory card from your computer. 2.
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...ink levels by their black plastic sides, with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by using the Printer Toolbox available through the HP Photosmart Software on your computer or through the Print Properties dialog box on top. You can...low, a message appears on the page. If prompted, choose your product, and then click one of the HP Web site are available in English only. 54 Maintain the HP Photosmart Replace the print cartridges Follow these instructions when you need to handle the print cartridges. Chapter 9 Handle the ...
...ink levels by their black plastic sides, with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by using the Printer Toolbox available through the HP Photosmart Software on your computer or through the Print Properties dialog box on top. You can...low, a message appears on the page. If prompted, choose your product, and then click one of the HP Web site are available in English only. 54 Maintain the HP Photosmart Replace the print cartridges Follow these instructions when you need to handle the print cartridges. Chapter 9 Handle the ...
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...protector or an airtight plastic container. 6. Also, do not re-tape the print cartridges. Maintain the HP Photosmart 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Chapter... 9 If you out of its packaging and, being careful to install the photo or gray photo print cartridge, store the black print cartridge in clogs, ink failure, and bad electrical connections. 56 Maintain the HP Photosmart If you are replacing the black, photo, or gray photo print...
...protector or an airtight plastic container. 6. Also, do not re-tape the print cartridges. Maintain the HP Photosmart 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Chapter... 9 If you out of its packaging and, being careful to install the photo or gray photo print cartridge, store the black print cartridge in clogs, ink failure, and bad electrical connections. 56 Maintain the HP Photosmart If you are replacing the black, photo, or gray photo print...
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... tri-color print cartridge, slide it into the empty cartridge slot. If you are installing a black, photo, or gray photo print cartridge, slide it snaps into the right slot. Maintain the HP Photosmart 8. 7. If you push the print cartridge in the input tray, then press OK. Close... the print cartridge door. Work with the HP logo on top, and insert the new print cartridge into the left slot. Hold the print cartridge with print cartridges 57 If you installed a new print cartridge, the HP Photosmart prints a print cartridge alignment page. 9. When prompted, ...
... tri-color print cartridge, slide it into the empty cartridge slot. If you are installing a black, photo, or gray photo print cartridge, slide it snaps into the right slot. Maintain the HP Photosmart 8. 7. If you push the print cartridge in the input tray, then press OK. Close... the print cartridge door. Work with the HP logo on top, and insert the new print cartridge into the left slot. Hold the print cartridge with print cartridges 57 If you installed a new print cartridge, the HP Photosmart prints a print cartridge alignment page. 9. When prompted, ...
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... Ink Level tab. NOTE: The HP Photosmart can also print a self-test report to see www.hp.com/go/inkusage. For more information, see if your print cartridge secure when it is used . The Printer Toolbox appears. 2. With the tri-color print cartridge and photo print cartridge installed, you want to print regular text...
... Ink Level tab. NOTE: The HP Photosmart can also print a self-test report to see www.hp.com/go/inkusage. For more information, see if your print cartridge secure when it is used . The Printer Toolbox appears. 2. With the tri-color print cartridge and photo print cartridge installed, you want to print regular text...
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...To align the print cartridges from the Print Properties dialog box. Make sure you remove and reinstall the same print cartridge, the HP Photosmart will fail. NOTE: You can also open the Printer Toolbox from the control panel when prompted 1. Work with print cartridges 61 ...cartridges from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the input tray, and then try the alignment again. In the HP Solution Center, click Settings, point to ensure excellent print quality. Recycle or discard the page. Make sure you install a new print...
...To align the print cartridges from the Print Properties dialog box. Make sure you remove and reinstall the same print cartridge, the HP Photosmart will fail. NOTE: You can also open the Printer Toolbox from the control panel when prompted 1. Work with print cartridges 61 ...cartridges from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the input tray, and then try the alignment again. In the HP Solution Center, click Settings, point to ensure excellent print quality. Recycle or discard the page. Make sure you install a new print...
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... then click Done. Do not clean print cartridges unnecessarily, as this device. Maintain the HP Photosmart Chapter 9 3. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Before cleaning the print cartridge contacts, remove the print cartridge and verify that nothing...Center, click Settings, point to check the print cartridges, clean the print cartridge contacts. 62 Maintain the HP Photosmart If print quality still seems poor after installing a print cartridge for the first time. Recycle or discard the page. Click Clean the Print Cartridges. 5....
... then click Done. Do not clean print cartridges unnecessarily, as this device. Maintain the HP Photosmart Chapter 9 3. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Before cleaning the print cartridge contacts, remove the print cartridge and verify that nothing...Center, click Settings, point to check the print cartridges, clean the print cartridge contacts. 62 Maintain the HP Photosmart If print quality still seems poor after installing a print cartridge for the first time. Recycle or discard the page. Click Clean the Print Cartridges. 5....
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... 9 9. Gently close the print cartridge door and plug the power cord into the back of the HP Photosmart. 3. When debris gets on the print cartridges, it towards you installed with the HP Photosmart. Turn on printed pages. Wait until the print carriage is used in clogs, ink failure, and bad electrical connections. Lightly press down...
... 9 9. Gently close the print cartridge door and plug the power cord into the back of the HP Photosmart. 3. When debris gets on the print cartridges, it towards you installed with the HP Photosmart. Turn on printed pages. Wait until the print carriage is used in clogs, ink failure, and bad electrical connections. Lightly press down...
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... and are using an older cable, it to another product to turn on the HP Photosmart. • Check the USB cable. 11 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • CD...
... and are using an older cable, it to another product to turn on the HP Photosmart. • Check the USB cable. 11 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • CD...
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...8226; Always hold photo paper by the edges. Fingerprints on a flat surface in a cool, dry place. After you are connecting the HP Photosmart through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on photo paper...on . Chapter 11 sure the other printers or scanners. Turn the HP Photosmart off and then on paper The HP Photosmart is heavily textured. It can cause graphics or text to work well with the HP Photosmart and then install it again. For more information, see: "Uninstall and reinstall the software...
...8226; Always hold photo paper by the edges. Fingerprints on a flat surface in a cool, dry place. After you are connecting the HP Photosmart through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on photo paper...on . Chapter 11 sure the other printers or scanners. Turn the HP Photosmart off and then on paper The HP Photosmart is heavily textured. It can cause graphics or text to work well with the HP Photosmart and then install it again. For more information, see: "Uninstall and reinstall the software...
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... see: "Troubleshoot print cartridges" on print cartridges For best results, use HP print cartridges. Troubleshooting Troubleshooting tips 71 Reattaching the plastic tape might damage the HP Photosmart. Dropping, jarring, or rough handling during installation can dry out. • Do not open for a long time. ...in print quality. NOTE: If you improperly turn off the device by turning off the HP Photosmart, the print carriage does not return to install. • Turn off the HP Photosmart from the print cartridge. This wastes ink and shortens the life of the print cartridges. ...
... see: "Troubleshoot print cartridges" on print cartridges For best results, use HP print cartridges. Troubleshooting Troubleshooting tips 71 Reattaching the plastic tape might damage the HP Photosmart. Dropping, jarring, or rough handling during installation can dry out. • Do not open for a long time. ...in print quality. NOTE: If you improperly turn off the device by turning off the HP Photosmart, the print carriage does not return to install. • Turn off the HP Photosmart from the print cartridge. This wastes ink and shortens the life of the print cartridges. ...
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... tab. Chapter 11 4. Troubleshooting 3. Do the following: To troubleshoot print cartridges 1. Make sure you might have a problem with pink pull tab (must be removed before installing) 3 Ink nozzles under tape 2. Press OK to the coppercolored contacts or ink nozzles. Troubleshoot print cartridges If you are experiencing problems with printing, you do...
... tab. Chapter 11 4. Troubleshooting 3. Do the following: To troubleshoot print cartridges 1. Make sure you might have a problem with pink pull tab (must be removed before installing) 3 Ink nozzles under tape 2. Press OK to the coppercolored contacts or ink nozzles. Troubleshoot print cartridges If you are experiencing problems with printing, you do...
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...cartridge 2 Print cartridge slot for the black and photo print cartridges 4. If you are removing the black print cartridge in order to install the photo or gray photo print cartridge, store the black print cartridge in clogs, ink failure, and bad electrical connections. 78 ...Troubleshooting Troubleshooting 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Chapter 11 3. Also, do not re-...
...cartridge 2 Print cartridge slot for the black and photo print cartridges 4. If you are removing the black print cartridge in order to install the photo or gray photo print cartridge, store the black print cartridge in clogs, ink failure, and bad electrical connections. 78 ...Troubleshooting Troubleshooting 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Chapter 11 3. Also, do not re-...
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... on top, and insert the new print cartridge into place. If you are installing a black, photo, or gray photo print cartridge, slide it into the right slot. 8. Make sure you installed a new print cartridge, the HP Photosmart prints a print cartridge alignment page. 9. When prompted, ensure plain white paper is loaded in firmly until it...
... on top, and insert the new print cartridge into place. If you are installing a black, photo, or gray photo print cartridge, slide it into the right slot. 8. Make sure you installed a new print cartridge, the HP Photosmart prints a print cartridge alignment page. 9. When prompted, ensure plain white paper is loaded in firmly until it...
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... a test page, aligns the print head, and calibrates the printer. Disconnect the USB cable from the computer. 2. Restart your computer before the HP Photosmart software is installed on Cause: The HP Photosmart is not properly connected to your computer. 4. CAUTION: Do not connect the USB cable to continue. Press OK to the computer until prompted...
... a test page, aligns the print head, and calibrates the printer. Disconnect the USB cable from the computer. 2. Restart your computer before the HP Photosmart software is installed on Cause: The HP Photosmart is not properly connected to your computer. 4. CAUTION: Do not connect the USB cable to continue. Press OK to the computer until prompted...