HP ProtectTools - Windows Vista and Windows XP
Page 95
...reboot is installed. The firmware version is not identified correctly until the HP Protect Tools Security Manager is always recommended after the reboot. The TPM Firmware SoftPaq is a support download available on plug-in Manager-Intermittently, is an EK, a TPM owner...the 3. b. Click Add or remove programs. d. Click HP ProtectTools Security Manager. The system should have been configured. Version = 1.2 ● Vendor = Broadcom Corporation ● FW Version = 2.18 (or greater) ● TPM Device driver library version 2.0.0.9 (or greater) 5. user to complete ...
...reboot is installed. The firmware version is not identified correctly until the HP Protect Tools Security Manager is always recommended after the reboot. The TPM Firmware SoftPaq is a support download available on plug-in Manager-Intermittently, is an EK, a TPM owner...the 3. b. Click Add or remove programs. d. Click HP ProtectTools Security Manager. The system should have been configured. Version = 1.2 ● Vendor = Broadcom Corporation ● FW Version = 2.18 (or greater) ● TPM Device driver library version 2.0.0.9 (or greater) 5. user to complete ...
Management and Printing - Windows XP, Windows Vista and Windows 7
Page 6
... several tools for managing and updating software on client computers: ● HP Client Manager for Altiris (select models only) NOTE: To download HP Client Manager for Altiris or to another The deployment method you use depends on your organization's technology environment ... ways: ● Installing additional software applications after unbundling the preinstalled software image ● Using software deployment tools, such as device drivers and the system BIOS NOTE: Additional functionality can be used with a preinstalled system software image. The initial software image is ready to...
... several tools for managing and updating software on client computers: ● HP Client Manager for Altiris (select models only) NOTE: To download HP Client Manager for Altiris or to another The deployment method you use depends on your organization's technology environment ... ways: ● Installing additional software applications after unbundling the preinstalled software image ● Using software deployment tools, such as device drivers and the system BIOS NOTE: Additional functionality can be used with a preinstalled system software image. The initial software image is ready to...
Management and Printing - Windows XP, Windows Vista and Windows 7
Page 7
...9702; Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy.... HP Client Manager for Altiris is available for download from a central console. CCM enables you can also update the system BIOS and device driver software from the HP Web site. When HP Client Manager for Altiris (installed on an administrator computer), HP Client...
...9702; Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy.... HP Client Manager for Altiris is available for download from a central console. CCM enables you can also update the system BIOS and device driver software from the HP Web site. When HP Client Manager for Altiris (installed on an administrator computer), HP Client...
Management and Printing - Windows XP, Windows Vista and Windows 7
Page 8
To download the SSM utility or to meet enterprise needs HP SSM (System Software Manager) HP SSM (System Software Manager) lets you remotely update system-level software on multiple systems simultaneously. Driver versions that are supported by SSM are denoted with help desks and other system ...for management of software and content on standard computing devices across any location ● Integrate CCM with a special icon on the HP driver download Web site and on the Support Software CD. ● Target individual computers, workgroups, or entire populations of computers for deployment and...
To download the SSM utility or to meet enterprise needs HP SSM (System Software Manager) HP SSM (System Software Manager) lets you remotely update system-level software on multiple systems simultaneously. Driver versions that are supported by SSM are denoted with help desks and other system ...for management of software and content on standard computing devices across any location ● Integrate CCM with a special icon on the HP driver download Web site and on the Support Software CD. ● Target individual computers, workgroups, or entire populations of computers for deployment and...
Management and Printing - Windows XP, Windows Vista and Windows 7
Page 12
..., contact your IT administrator for help. 5. Click Print. 4. To download the HP Universal Print Driver or obtain more information about using the HP Universal Print Driver: 1. Click Print. 8 Chapter 3 Using the HP Universal Print Driver (select models only) 3 Using the HP Universal Print Driver (select models only) The HP Universal Print Driver Series for Windows is preinstalled on select computer models...
..., contact your IT administrator for help. 5. Click Print. 4. To download the HP Universal Print Driver or obtain more information about using the HP Universal Print Driver: 1. Click Print. 8 Chapter 3 Using the HP Universal Print Driver (select models only) 3 Using the HP Universal Print Driver (select models only) The HP Universal Print Driver Series for Windows is preinstalled on select computer models...
Drives - Windows Vista
Page 4
A disc does not play automatically ...35 The process of burning a disc does not begin, or it stops before completion 36 A device driver must be reinstalled ...37 Obtaining Microsoft device drivers 37 Obtaining HP device drivers 37 Using SoftPaq Download Manager 38 Index ...40 iv
A disc does not play automatically ...35 The process of burning a disc does not begin, or it stops before completion 36 A device driver must be reinstalled ...37 Obtaining Microsoft device drivers 37 Obtaining HP device drivers 37 Using SoftPaq Download Manager 38 Index ...40 iv
Drives - Windows Vista
Page 42
...a window is displayed asking if you want to download, because the SoftPaq selection and Internet connection speed determine how long the download process will take. 38 Chapter 7 Troubleshooting If you are available for software and driver downloads, and then type your country or region. 3....filters in the operating system filter, the only operating system that provides quick access to download a list of options that are downloaded and applied automatically. Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that is displayed in the Product Catalog is selected...
...a window is displayed asking if you want to download, because the SoftPaq selection and Internet connection speed determine how long the download process will take. 38 Chapter 7 Troubleshooting If you are available for software and driver downloads, and then type your country or region. 3....filters in the operating system filter, the only operating system that provides quick access to download a list of options that are downloaded and applied automatically. Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that is displayed in the Product Catalog is selected...
Drives - Windows Vista
Page 43
A device driver must be reinstalled 39 Right-click Install SoftPaq in the SoftPaq Download Manager software to download only one or two SoftPaqs and have a high-speed Internet connection, click Download & Unpack. 6. If you want to install the selected SoftPaqs on the computer.
A device driver must be reinstalled 39 Right-click Install SoftPaq in the SoftPaq Download Manager software to download only one or two SoftPaqs and have a high-speed Internet connection, click Download & Unpack. 6. If you want to install the selected SoftPaqs on the computer.
Drives - Windows Vista
Page 44
...19 hard drive external 13 HP 3D DriveGuard 15 installing 25 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 38 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 35 burning discs 36 device drivers 37 disc does not ... SuperMulti Double-Layer LightScribe Drive 3 C CD burning 11 copying 10 playing 6 removing 12 CD drive 2, 13 copyright warning 9 D device drivers HP 37 Microsoft 37 reinstalling 37 Disk Cleanup software 18 Disk Defragmenter software 18 disk performance 18 diskette drive 13 drive light 16 drives caring for...
...19 hard drive external 13 HP 3D DriveGuard 15 installing 25 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 38 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 35 burning discs 36 device drivers 37 disc does not ... SuperMulti Double-Layer LightScribe Drive 3 C CD burning 11 copying 10 playing 6 removing 12 CD drive 2, 13 copyright warning 9 D device drivers HP 37 Microsoft 37 reinstalling 37 Disk Cleanup software 18 Disk Defragmenter software 18 disk performance 18 diskette drive 13 drive light 16 drives caring for...
Drives - Windows XP
Page 4
A disc does not play automatically ...35 The process of burning a disc does not begin, or it stops before completion 36 A device driver must be reinstalled ...37 Obtaining Microsoft device drivers 37 Obtaining HP device drivers 37 Using SoftPaq Download Manager 37 Index ...39 iv
A disc does not play automatically ...35 The process of burning a disc does not begin, or it stops before completion 36 A device driver must be reinstalled ...37 Obtaining Microsoft device drivers 37 Obtaining HP device drivers 37 Using SoftPaq Download Manager 37 Index ...39 iv
Drives - Windows XP
Page 41
... reinstalled Obtaining Microsoft device drivers You can easily search for HP business computers without requiring the SoftPaq number. A device driver must be reinstalled 37 Click Microsoft Update to SoftPaq information for SoftPaqs and then download and unpack them. Click the option for HP updates. Click Next to immediately check for software and driver downloads, and then type...
... reinstalled Obtaining Microsoft device drivers You can easily search for HP business computers without requiring the SoftPaq number. A device driver must be reinstalled 37 Click Microsoft Update to SoftPaq information for SoftPaqs and then download and unpack them. Click the option for HP updates. Click Next to immediately check for software and driver downloads, and then type...
Drives - Windows XP
Page 43
...SuperMulti Double-Layer LightScribe Drive 3 C CD burning 11 copying 10 playing 6 removing 12 CD drive 2, 13 copyright warning 9 D device drivers HP 37 Microsoft 37 uninstalling, reinstalling 37 Disk Cleanup software 18 Disk Defragmenter software 18 disk performance 18 diskette drive 13 drive light 16 drives ...hard drive external 13 HP 3D DriveGuard 15 installing 25 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 37 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 35 burning discs 36 device drivers 37 disc play 34...
...SuperMulti Double-Layer LightScribe Drive 3 C CD burning 11 copying 10 playing 6 removing 12 CD drive 2, 13 copyright warning 9 D device drivers HP 37 Microsoft 37 uninstalling, reinstalling 37 Disk Cleanup software 18 Disk Defragmenter software 18 disk performance 18 diskette drive 13 drive light 16 drives ...hard drive external 13 HP 3D DriveGuard 15 installing 25 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 37 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 35 burning discs 36 device drivers 37 disc play 34...
Drives - Windows 7
Page 4
7 Troubleshooting The optical disc tray does not open for removal of a CD, DVD, or BD 34 The computer does not detect the optical drive 35 A disc does not play ...36 A disc does not play automatically ...37 The process of burning a disc does not begin, or it stops before completion 38 A device driver must be reinstalled ...39 Obtaining Microsoft device drivers 39 Obtaining HP device drivers 39 Using SoftPaq Download Manager 40 Index ...41 iv
7 Troubleshooting The optical disc tray does not open for removal of a CD, DVD, or BD 34 The computer does not detect the optical drive 35 A disc does not play ...36 A disc does not play automatically ...37 The process of burning a disc does not begin, or it stops before completion 38 A device driver must be reinstalled ...39 Obtaining Microsoft device drivers 39 Obtaining HP device drivers 39 Using SoftPaq Download Manager 40 Index ...41 iv
Drives - Windows 7
Page 43
...-click the device listing and click Uninstall. In the Device Manager window, click Action, and then click Scan for software and driver downloads, and then type your drivers using Windows Update. Reopen Device Manager, if necessary, and then verify that you want to delete the device, but do not..., you may need to update your computer model number in the product box. 4. Click Start > All Programs > Windows Update. Obtaining HP device drivers To use the HP Web site to use Windows Update: 1. Click the option for hardware changes. Press enter, and then follow these steps: 1. In the...
...-click the device listing and click Uninstall. In the Device Manager window, click Action, and then click Scan for software and driver downloads, and then type your drivers using Windows Update. Reopen Device Manager, if necessary, and then verify that you want to delete the device, but do not..., you may need to update your computer model number in the product box. 4. Click Start > All Programs > Windows Update. Obtaining HP device drivers To use the HP Web site to use Windows Update: 1. Click the option for hardware changes. Press enter, and then follow these steps: 1. In the...
Drives - Windows 7
Page 45
... SuperMulti Double-Layer LightScribe Drive 3 C CD burning 11 copying 10 playing 6 removing 12 CD drive 2, 13 copyright warning 9 D device drivers HP 39 Microsoft 39 reinstalling 39 Disk Cleanup software 18 Disk Defragmenter software 18 disk performance 18 diskette drive 13 drive light 16 drives caring for...19 hard drive external 13 HP 3D DriveGuard 15 installing 26 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 40 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 37 burning discs 38 device drivers 39 disc does not ...
... SuperMulti Double-Layer LightScribe Drive 3 C CD burning 11 copying 10 playing 6 removing 12 CD drive 2, 13 copyright warning 9 D device drivers HP 39 Microsoft 39 reinstalling 39 Disk Cleanup software 18 Disk Defragmenter software 18 disk performance 18 diskette drive 13 drive light 16 drives caring for...19 hard drive external 13 HP 3D DriveGuard 15 installing 26 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 40 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 37 burning discs 38 device drivers 39 disc does not ...