HP ProtectTools - Windows Vista and Windows XP
Page 95
...). c. Check the hardware and software configuration: a. b. Click HP ProtectTools Security Manager. Select Embedded Security from the tree menu. e. Version = 1.2 ● Vendor = Broadcom Corporation ● FW Version = 2.18 (or greater) ● TPM Device driver library version 2.0.0.9 (or greater) 5. If the FW version does not match 2.18, download and update the TPM firmware. The TPM...
...). c. Check the hardware and software configuration: a. b. Click HP ProtectTools Security Manager. Select Embedded Security from the tree menu. e. Version = 1.2 ● Vendor = Broadcom Corporation ● FW Version = 2.18 (or greater) ● TPM Device driver library version 2.0.0.9 (or greater) 5. If the FW version does not match 2.18, download and update the TPM firmware. The TPM...
Management and Printing - Windows XP, Windows Vista and Windows 7
Page 6
...only) NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris, see the HP Web site at http://www.hp.com. ● HP CCM (Client Configuration Manager) (select models only) ● HP SSM (System Software Manager) HP Client Manager for Altiris...select models only) HP Client Manager for asset management ● System Checkup monitoring and diagnostics ● Web-accessible reporting of business-critical details such as thermal warnings and memory alerts ● Remote updating of system software such as device drivers and the system BIOS...
...only) NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris, see the HP Web site at http://www.hp.com. ● HP CCM (Client Configuration Manager) (select models only) ● HP SSM (System Software Manager) HP Client Manager for Altiris...select models only) HP Client Manager for asset management ● System Checkup monitoring and diagnostics ● Web-accessible reporting of business-critical details such as thermal warnings and memory alerts ● Remote updating of system software such as device drivers and the system BIOS...
Management and Printing - Windows XP, Windows Vista and Windows 7
Page 7
HP...operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the... in conjunction with HP System Software Manager or HP Client Manager for Altiris...device driver software from the HP Web site. HP CCM (Client Configuration Manager) (select models only) HP ...CCM (Client Configuration Manager) automates the management of software such as operating systems, programs, software updates, and content and configuration settings to -use software distribution capabilities. When HP... an administrator computer), HP Client Manager for Altiris...
HP...operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the... in conjunction with HP System Software Manager or HP Client Manager for Altiris...device driver software from the HP Web site. HP CCM (Client Configuration Manager) (select models only) HP ...CCM (Client Configuration Manager) automates the management of software such as operating systems, programs, software updates, and content and configuration settings to -use software distribution capabilities. When HP... an administrator computer), HP Client Manager for Altiris...
Management and Printing - Windows XP, Windows Vista and Windows 7
Page 8
...location ● Integrate CCM with a special icon on the HP driver download Web site and on SSM, see the HP Web site at http://www.hp.com/go/ssm (English only). 4 Chapter 1 Using Client Management Solutions Driver versions that are supported by SSM are denoted with help ... infrastructure for all enterprise users ● Scale to meet enterprise needs HP SSM (System Software Manager) HP SSM (System Software Manager) lets you remotely update system-level software on multiple systems simultaneously. To download the SSM utility or to obtain more information on the Support Software CD...
...location ● Integrate CCM with a special icon on the HP driver download Web site and on SSM, see the HP Web site at http://www.hp.com/go/ssm (English only). 4 Chapter 1 Using Client Management Solutions Driver versions that are supported by SSM are denoted with help ... infrastructure for all enterprise users ● Scale to meet enterprise needs HP SSM (System Software Manager) HP SSM (System Software Manager) lets you remotely update system-level software on multiple systems simultaneously. To download the SSM utility or to obtain more information on the Support Software CD...
Management and Printing - Windows XP, Windows Vista and Windows 7
Page 12
NOTE: The HP Universal Print Driver is a single intelligent driver that replaces individual drivers for help. 5. To download the HP Universal Print Driver or obtain more information about using the HP Universal Print Driver: 1. Select File > Print from the list of this printer in my Printers folder check box. 6. Enter the printer's IP address or network path. Select the ...
NOTE: The HP Universal Print Driver is a single intelligent driver that replaces individual drivers for help. 5. To download the HP Universal Print Driver or obtain more information about using the HP Universal Print Driver: 1. Select File > Print from the list of this printer in my Printers folder check box. 6. Enter the printer's IP address or network path. Select the ...
Drives - Windows Vista
Page 4
A disc does not play automatically ...35 The process of burning a disc does not begin, or it stops before completion 36 A device driver must be reinstalled ...37 Obtaining Microsoft device drivers 37 Obtaining HP device drivers 37 Using SoftPaq Download Manager 38 Index ...40 iv
A disc does not play automatically ...35 The process of burning a disc does not begin, or it stops before completion 36 A device driver must be reinstalled ...37 Obtaining Microsoft device drivers 37 Obtaining HP device drivers 37 Using SoftPaq Download Manager 38 Index ...40 iv
Drives - Windows Vista
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... SoftPaq information for software and driver downloads, and then type your operating system and language filters in the product box. 4. Select from the HP FTP site, a published database file containing computer model and SoftPaq information. Click the option for HP business computers without requiring the ...are found, they are using or to show only software for all supported models. When the SoftPaq Download Manager opens for download. a. Refer to the HP SoftPaq Download Manager software Help for more computer models to immediately check for all supported models. Click Next to ...
... SoftPaq information for software and driver downloads, and then type your operating system and language filters in the product box. 4. Select from the HP FTP site, a published database file containing computer model and SoftPaq information. Click the option for HP business computers without requiring the ...are found, they are using or to show only software for all supported models. When the SoftPaq Download Manager opens for download. a. Refer to the HP SoftPaq Download Manager software Help for more computer models to immediately check for all supported models. Click Next to ...
Drives - Windows Vista
Page 43
Right-click Install SoftPaq in the SoftPaq Download Manager software to download only one or two SoftPaqs and have a high-speed Internet connection, click Download & Unpack. 6. A device driver must be reinstalled 39 If you want to install the selected SoftPaqs on the computer.
Right-click Install SoftPaq in the SoftPaq Download Manager software to download only one or two SoftPaqs and have a high-speed Internet connection, click Download & Unpack. 6. A device driver must be reinstalled 39 If you want to install the selected SoftPaqs on the computer.
Drives - Windows Vista
Page 44
...19 hard drive external 13 HP 3D DriveGuard 15 installing 25 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 38 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 35 burning discs 36 device drivers 37 disc does not ... SuperMulti Double-Layer LightScribe Drive 3 C CD burning 11 copying 10 playing 6 removing 12 CD drive 2, 13 copyright warning 9 D device drivers HP 37 Microsoft 37 reinstalling 37 Disk Cleanup software 18 Disk Defragmenter software 18 disk performance 18 diskette drive 13 drive light 16 drives caring for...
...19 hard drive external 13 HP 3D DriveGuard 15 installing 25 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 38 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 35 burning discs 36 device drivers 37 disc does not ... SuperMulti Double-Layer LightScribe Drive 3 C CD burning 11 copying 10 playing 6 removing 12 CD drive 2, 13 copyright warning 9 D device drivers HP 37 Microsoft 37 reinstalling 37 Disk Cleanup software 18 Disk Defragmenter software 18 disk performance 18 diskette drive 13 drive light 16 drives caring for...
Drives - Windows XP
Page 4
A disc does not play automatically ...35 The process of burning a disc does not begin, or it stops before completion 36 A device driver must be reinstalled ...37 Obtaining Microsoft device drivers 37 Obtaining HP device drivers 37 Using SoftPaq Download Manager 37 Index ...39 iv
A disc does not play automatically ...35 The process of burning a disc does not begin, or it stops before completion 36 A device driver must be reinstalled ...37 Obtaining Microsoft device drivers 37 Obtaining HP device drivers 37 Using SoftPaq Download Manager 37 Index ...39 iv
Drives - Windows XP
Page 41
... box. 4. Click the option for software and driver downloads, and then type your computer. Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for download. SoftPaq Download Manager allows you can easily search for updates to... Press enter, and then follow the on the Web. 3. This Windows feature can obtain the latest Windows device drivers by reading and downloading, from the HP FTP site, a published database file containing computer model and SoftPaq information. Click Change settings and select a time for...
... box. 4. Click the option for software and driver downloads, and then type your computer. Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for download. SoftPaq Download Manager allows you can easily search for updates to... Press enter, and then follow the on the Web. 3. This Windows feature can obtain the latest Windows device drivers by reading and downloading, from the HP FTP site, a published database file containing computer model and SoftPaq information. Click Change settings and select a time for...
Drives - Windows XP
Page 43
...SuperMulti Double-Layer LightScribe Drive 3 C CD burning 11 copying 10 playing 6 removing 12 CD drive 2, 13 copyright warning 9 D device drivers HP 37 Microsoft 37 uninstalling, reinstalling 37 Disk Cleanup software 18 Disk Defragmenter software 18 disk performance 18 diskette drive 13 drive light 16 drives ...hard drive external 13 HP 3D DriveGuard 15 installing 25 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 37 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 35 burning discs 36 device drivers 37 disc play 34...
...SuperMulti Double-Layer LightScribe Drive 3 C CD burning 11 copying 10 playing 6 removing 12 CD drive 2, 13 copyright warning 9 D device drivers HP 37 Microsoft 37 uninstalling, reinstalling 37 Disk Cleanup software 18 Disk Defragmenter software 18 disk performance 18 diskette drive 13 drive light 16 drives ...hard drive external 13 HP 3D DriveGuard 15 installing 25 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 37 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 35 burning discs 36 device drivers 37 disc play 34...
Drives - Windows 7
Page 4
7 Troubleshooting The optical disc tray does not open for removal of a CD, DVD, or BD 34 The computer does not detect the optical drive 35 A disc does not play ...36 A disc does not play automatically ...37 The process of burning a disc does not begin, or it stops before completion 38 A device driver must be reinstalled ...39 Obtaining Microsoft device drivers 39 Obtaining HP device drivers 39 Using SoftPaq Download Manager 40 Index ...41 iv
7 Troubleshooting The optical disc tray does not open for removal of a CD, DVD, or BD 34 The computer does not detect the optical drive 35 A disc does not play ...36 A disc does not play automatically ...37 The process of burning a disc does not begin, or it stops before completion 38 A device driver must be reinstalled ...39 Obtaining Microsoft device drivers 39 Obtaining HP device drivers 39 Using SoftPaq Download Manager 40 Index ...41 iv
Drives - Windows 7
Page 43
...A device driver must be reinstalled To reinstall a device driver, follow the on -screen instructions. When prompted, confirm that the drivers are prompted to update your hardware drivers, as well as for the Windows operating system and other drivers you can check for software and driver downloads, and then...the System area, click Device Manager. 3. Click Check for hardware changes. A device driver must be reinstalled 39 Obtaining Microsoft device drivers You can be prompted to obtain HP device drivers: 1. Then in the product box. 4. In the Device Manager window, click the...
...A device driver must be reinstalled To reinstall a device driver, follow the on -screen instructions. When prompted, confirm that the drivers are prompted to update your hardware drivers, as well as for the Windows operating system and other drivers you can check for software and driver downloads, and then...the System area, click Device Manager. 3. Click Check for hardware changes. A device driver must be reinstalled 39 Obtaining Microsoft device drivers You can be prompted to obtain HP device drivers: 1. Then in the product box. 4. In the Device Manager window, click the...
Drives - Windows 7
Page 45
...19 hard drive external 13 HP 3D DriveGuard 15 installing 26 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 40 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 37 burning discs 38 device drivers 39 disc does not ... SuperMulti Double-Layer LightScribe Drive 3 C CD burning 11 copying 10 playing 6 removing 12 CD drive 2, 13 copyright warning 9 D device drivers HP 39 Microsoft 39 reinstalling 39 Disk Cleanup software 18 Disk Defragmenter software 18 disk performance 18 diskette drive 13 drive light 16 drives caring for...
...19 hard drive external 13 HP 3D DriveGuard 15 installing 26 replacing 19 HP 3D DriveGuard 15 K keyboard removing 22 S SoftPaqs, downloading 40 software Disk Cleanup 18 Disk Defragmenter 18 switch cover removing 21 T troubleshooting AutoPlay 37 burning discs 38 device drivers 39 disc does not ... SuperMulti Double-Layer LightScribe Drive 3 C CD burning 11 copying 10 playing 6 removing 12 CD drive 2, 13 copyright warning 9 D device drivers HP 39 Microsoft 39 reinstalling 39 Disk Cleanup software 18 Disk Defragmenter software 18 disk performance 18 diskette drive 13 drive light 16 drives caring for...