Warranty and Legal Guide
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Product model number HP ScanJet Pro 2000 s2 HP ScanJet Pro 3000 s4 HP ScanJet Pro N4000 snw1 HP ScanJet Enterprise Flow 5000 s5, HP ScanJet Enterprise Flow 7000 s3 HP ScanJet Enterprise Flow N7000 snw1 Regulatory model number SHNGD-1902-02 SHNGD-1902-01 SHNGD-1902-00 SHNGD-1604 (WW except...place or store the device or its AC adapter: - Outdoors - Notes contain important information and useful tips on the scanner. ● In this product ● Place the scanner close enough to the computer for the interface cable to shocks, vibrations, high temperature or humidity, direct sunlight, strong...
Product model number HP ScanJet Pro 2000 s2 HP ScanJet Pro 3000 s4 HP ScanJet Pro N4000 snw1 HP ScanJet Enterprise Flow 5000 s5, HP ScanJet Enterprise Flow 7000 s3 HP ScanJet Enterprise Flow N7000 snw1 Regulatory model number SHNGD-1902-02 SHNGD-1902-01 SHNGD-1902-00 SHNGD-1604 (WW except...place or store the device or its AC adapter: - Outdoors - Notes contain important information and useful tips on the scanner. ● In this product ● Place the scanner close enough to the computer for the interface cable to shocks, vibrations, high temperature or humidity, direct sunlight, strong...
Warranty and Legal Guide
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... by yourself except as specifically explained in the plug, make sure the total ampere rating of the correct size and rating. ● Unplug the scanner and the AC adapter, and refer servicing to use liquid or aerosol cleaners. ● If you replace them with other electronic devices unless specified.... ● Use only the type of power source indicated on or run over. Be particularly careful to repair the AC adapter, scanner, or scanner option by the cable. ● Avoid using outlets on the same circuit as they enter the AC adapter. ● The AC adapter is...
... by yourself except as specifically explained in the plug, make sure the total ampere rating of the correct size and rating. ● Unplug the scanner and the AC adapter, and refer servicing to use liquid or aerosol cleaners. ● If you replace them with other electronic devices unless specified.... ● Use only the type of power source indicated on or run over. Be particularly careful to repair the AC adapter, scanner, or scanner option by the cable. ● Avoid using outlets on the same circuit as they enter the AC adapter. ● The AC adapter is...
Warranty and Legal Guide
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...dealer or an experienced radio/TV technician. Canada - This equipment generates, uses, and can be found at the following website: www.hp.com/go/certificates (Search with the product model name or its Regulatory Model Number (RMN), which the receiver is assessed using applicable ...CAN ICES-3(B)/NMB-3(B) VCCI statement (Japan) VCCI 32-1 26 Chapter 3 Regulatory information ENWW NOTE: Any changes or modifications to the scanner that are designed to radio communications. The full Declaration of Conformity can radiate radio frequency energy. Products bearing the CE marking comply...
...dealer or an experienced radio/TV technician. Canada - This equipment generates, uses, and can be found at the following website: www.hp.com/go/certificates (Search with the product model name or its Regulatory Model Number (RMN), which the receiver is assessed using applicable ...CAN ICES-3(B)/NMB-3(B) VCCI statement (Japan) VCCI 32-1 26 Chapter 3 Regulatory information ENWW NOTE: Any changes or modifications to the scanner that are designed to radio communications. The full Declaration of Conformity can radiate radio frequency energy. Products bearing the CE marking comply...
Warranty and Legal Guide
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All trays must be closed when moving the scanner. 28 Chapter 3 Regulatory information ENWW Keep hands out of paper tray when closing. Product stability Do not extend more than one paper tray at a time. Do not use paper tray as a step.
All trays must be closed when moving the scanner. 28 Chapter 3 Regulatory information ENWW Keep hands out of paper tray when closing. Product stability Do not extend more than one paper tray at a time. Do not use paper tray as a step.
User Guide
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...Control panel view (2000 s2 and 3000 s4 models 6 Control panel view (5000 s5 and 7000 s3 models 7 Touch panel view (N4000 snw1 and N7000 snw1 models 9 Touch screen menu structure ...9 Buttons on the touch panel ...9 Product specifications ...11 Supported operating systems ...11... range ...12 Product hardware setup and software installation ...12 Scanner software (Windows) ...14 HP Scan software ...15 HP Scanner Tools Utility ...15 HP TWAIN ...15 ISIS ...15 WIA ...15 Scanner software (macOS) ...16 HP Easy Scan ...16 HP Utility ...16 Embedded Web Server ...16 HP Web Jetadmin ...16 ENWW iii
...Control panel view (2000 s2 and 3000 s4 models 6 Control panel view (5000 s5 and 7000 s3 models 7 Touch panel view (N4000 snw1 and N7000 snw1 models 9 Touch screen menu structure ...9 Buttons on the touch panel ...9 Product specifications ...11 Supported operating systems ...11... range ...12 Product hardware setup and software installation ...12 Scanner software (Windows) ...14 HP Scan software ...15 HP Scanner Tools Utility ...15 HP TWAIN ...15 ISIS ...15 WIA ...15 Scanner software (macOS) ...16 HP Easy Scan ...16 HP Utility ...16 Embedded Web Server ...16 HP Web Jetadmin ...16 ENWW iii
User Guide
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...Mode and auto-off settings ...17 Change the default sleep and auto-off settings using the HP Scanner Tools Utility 17 Change the default auto-off setting using the HP Utility 17 2 Use the scanner ...19 Set up the scanner (N4000 snw1 and N7000 snw1 models 20 Set up Scan to Email ...21 Step one: Check... the network connection and gather SMTP information 21 Step two: Access the HP Embedded Web Server (EWS 21 Step three...
...Mode and auto-off settings ...17 Change the default sleep and auto-off settings using the HP Scanner Tools Utility 17 Change the default auto-off setting using the HP Utility 17 2 Use the scanner ...19 Set up the scanner (N4000 snw1 and N7000 snw1 models 20 Set up Scan to Email ...21 Step one: Check... the network connection and gather SMTP information 21 Step two: Access the HP Embedded Web Server (EWS 21 Step three...
User Guide
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......75 Basic troubleshooting tips ...75 Reset the scanner(N4000 snw1 and N7000 snw1 models 76 Interpret control panel lights and patterns (2000 s2 and 3000 s4 models 77 Scanner installation problems ...78 Check the cables ...78 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 78 Power issues... ...80 Check that the scanner has power ...80 The scanner will not turn on ...80 The scanner has paused or shut down ...81 The scanner keeps turning off ...82 Paper jams ...83 ...
......75 Basic troubleshooting tips ...75 Reset the scanner(N4000 snw1 and N7000 snw1 models 76 Interpret control panel lights and patterns (2000 s2 and 3000 s4 models 77 Scanner installation problems ...78 Check the cables ...78 Uninstall and then reinstall the HP ScanJet drivers and tools (Windows 78 Power issues... ...80 Check that the scanner has power ...80 The scanner will not turn on ...80 The scanner has paused or shut down ...81 The scanner keeps turning off ...82 Paper jams ...83 ...
User Guide
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... and N7000 snw1 models 88 Check the wireless connection (N4000 snw1 and N7000 snw1 models 89 Buttons are not working properly ...89 LCD issues (5000 s5 and 7000 s3 models 91 The LCD is having display issues 91 The scanner buttons are not working as expected 91 The touch panel display ...issues (N4000 snw1 and N7000 snw1 models 91 Scanning performance issues ...92 The scanner does not scan immediately 92 The scanner is scanning items very slowly 92 The scanner scans only one side of a two-sided page 92 Scanned pages are missing at ...
... and N7000 snw1 models 88 Check the wireless connection (N4000 snw1 and N7000 snw1 models 89 Buttons are not working properly ...89 LCD issues (5000 s5 and 7000 s3 models 91 The LCD is having display issues 91 The scanner buttons are not working as expected 91 The touch panel display ...issues (N4000 snw1 and N7000 snw1 models 91 Scanning performance issues ...92 The scanner does not scan immediately 92 The scanner is scanning items very slowly 92 The scanner scans only one side of a two-sided page 92 Scanned pages are missing at ...
User Guide
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...; Product views ● Product specifications ● Product hardware setup and software installation ● Scanner software (Windows) ● Scanner software (macOS) ● Embedded Web Server ● HP Web Jetadmin ● Sleep Mode and auto-off settings The following : ● Install and configure ● ... for the scanner: ● 2000 s2 models: www.hp.com/support/sj2000s2 ● 3000 s4 models: www.hp.com/support/sj3000s4 ● N4000 snw1 models: www.hp.com/support/sjn4000snw1 ● 5000 s5 models: www.hp.com/support/sjflow5000s5 ● 7000 s3 models: www.hp.com/support/...
...; Product views ● Product specifications ● Product hardware setup and software installation ● Scanner software (Windows) ● Scanner software (macOS) ● Embedded Web Server ● HP Web Jetadmin ● Sleep Mode and auto-off settings The following : ● Install and configure ● ... for the scanner: ● 2000 s2 models: www.hp.com/support/sj2000s2 ● 3000 s4 models: www.hp.com/support/sj3000s4 ● N4000 snw1 models: www.hp.com/support/sjn4000snw1 ● 5000 s5 models: www.hp.com/support/sjflow5000s5 ● 7000 s3 models: www.hp.com/support/...
User Guide
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Product views This section describes the physical components of the scanners. ● Front view (2000 s2, 3000 s4 and N4000 snw1 models) ● Front view (5000 s5, 7000 s3 and N7000 snw1 models) ● Back view (2000 s2 models) ● Back view (3000 ...5000 s5 and 7000 s3 models) ● Touch panel view (N4000 snw1 and N7000 snw1 models) Front view (2000 s2, 3000 s4 and N4000 snw1 models) Identify the parts on the front of the scanner. 5 5 4 4 1 3 2 3 Table 1-1 Front view (2000 s2, 3000 s4 and N4000 snw1 models) Callout Description 1 Document feeder latch 2 Control panel ...
Product views This section describes the physical components of the scanners. ● Front view (2000 s2, 3000 s4 and N4000 snw1 models) ● Front view (5000 s5, 7000 s3 and N7000 snw1 models) ● Back view (2000 s2 models) ● Back view (3000 ...5000 s5 and 7000 s3 models) ● Touch panel view (N4000 snw1 and N7000 snw1 models) Front view (2000 s2, 3000 s4 and N4000 snw1 models) Identify the parts on the front of the scanner. 5 5 4 4 1 3 2 3 Table 1-1 Front view (2000 s2, 3000 s4 and N4000 snw1 models) Callout Description 1 Document feeder latch 2 Control panel ...
User Guide
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Front view (5000 s5, 7000 s3 and N7000 snw1 models) Identify the parts on the front of the scanner. 6 6 5 5 4 4 1 1 3 23 2 Table 1-2 Front view (5000 s5, 7000 s3 and N7000 snw1 models) ...with extension 4 Thick media switch ● When the button is in the unfolded position, the scanner is set to scan unfolded media, which is the default setting. ● When the button is in the folded... position, the scanner is set to scan folded media or heavier, smaller media, such as embossed cards. 5 Paper ...
Front view (5000 s5, 7000 s3 and N7000 snw1 models) Identify the parts on the front of the scanner. 6 6 5 5 4 4 1 1 3 23 2 Table 1-2 Front view (5000 s5, 7000 s3 and N7000 snw1 models) ...with extension 4 Thick media switch ● When the button is in the unfolded position, the scanner is set to scan unfolded media, which is the default setting. ● When the button is in the folded... position, the scanner is set to scan folded media or heavier, smaller media, such as embossed cards. 5 Paper ...
User Guide
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1 23 Table 1-3 Back view (2000 s2 models) Callout Description 1 Slot for a cable-type security lock 2 USB 3.0 interface port 3 Power supply input Back view (3000 s4 models) Identify the parts on the back of the scanner. 1 23 4 Table 1-4 Back view (3000 s4 models) Callout Description 1 Slot for a cable-type security lock 2 USB host for USB flash drive 3 USB 3.0 interface port 4 Power supply input Back view (5000 s5 and 7000 s3 models) Identify the parts on the back of the scanner. 4 Chapter 1 Product overview ENWW
1 23 Table 1-3 Back view (2000 s2 models) Callout Description 1 Slot for a cable-type security lock 2 USB 3.0 interface port 3 Power supply input Back view (3000 s4 models) Identify the parts on the back of the scanner. 1 23 4 Table 1-4 Back view (3000 s4 models) Callout Description 1 Slot for a cable-type security lock 2 USB host for USB flash drive 3 USB 3.0 interface port 4 Power supply input Back view (5000 s5 and 7000 s3 models) Identify the parts on the back of the scanner. 4 Chapter 1 Product overview ENWW
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1 234 Table 1-5 Back view (5000 s5 and 7000 s3 models) Callout Description 1 Slot for a cable-type security lock 2 USB host for USB flash drive 3 USB 3.0 interface port 4 Power supply input Back view (N4000 snw1 models) Identify the parts on the back of the scanner. 1 234 5 Table 1-6 Back view (N4000 snw1 models) Callout Description 1 Slot for a cable-type security lock 2 LAN port 3 USB host for USB flash drive 4 USB 3.0 interface port 5 Power supply input ENWW Product views 5
1 234 Table 1-5 Back view (5000 s5 and 7000 s3 models) Callout Description 1 Slot for a cable-type security lock 2 USB host for USB flash drive 3 USB 3.0 interface port 4 Power supply input Back view (N4000 snw1 models) Identify the parts on the back of the scanner. 1 234 5 Table 1-6 Back view (N4000 snw1 models) Callout Description 1 Slot for a cable-type security lock 2 LAN port 3 USB host for USB flash drive 4 USB 3.0 interface port 5 Power supply input ENWW Product views 5
User Guide
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Back view (N7000 snw1 models) Identify the parts on the back of the scanner. 1 2 32 4 5 Table 1-7 Back view (N7000 snw1models) Callout Description 1 Slot for a cable-type security lock 2 LAN port 3 USB host for USB flash drive 4 USB 3.0 interface port 5 Power supply input Serial number and product number location The serial and product numbers label is located on and off. 6 Chapter 1 Product overview ENWW Control panel view (2000 s2 and 3000 s4 models) Use the buttons on the control panel to start or cancel a scan, and to turn the unit on the rear cover.
Back view (N7000 snw1 models) Identify the parts on the back of the scanner. 1 2 32 4 5 Table 1-7 Back view (N7000 snw1models) Callout Description 1 Slot for a cable-type security lock 2 LAN port 3 USB host for USB flash drive 4 USB 3.0 interface port 5 Power supply input Serial number and product number location The serial and product numbers label is located on and off. 6 Chapter 1 Product overview ENWW Control panel view (2000 s2 and 3000 s4 models) Use the buttons on the control panel to start or cancel a scan, and to turn the unit on the rear cover.
User Guide
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...Scan button to initiate a one-sided scan. 5 Cancel button Press the Cancel button to cancel a scan in progress. A lit Power LED indicates that the scanner is turned on. 2 Scan button Press the Scan button to initiate a scan. 3 Error LED A blinking or lit Error LED indicates that an error has... occurred. 4 Cancel button Press the Cancel button to turn the unit on the scanner. ENWW Product views 7 Control panel view (5000 s5 and 7000 s3 models) Use the buttons on the control panel to start or cancel a scan...
...Scan button to initiate a one-sided scan. 5 Cancel button Press the Cancel button to cancel a scan in progress. A lit Power LED indicates that the scanner is turned on. 2 Scan button Press the Scan button to initiate a scan. 3 Error LED A blinking or lit Error LED indicates that an error has... occurred. 4 Cancel button Press the Cancel button to turn the unit on the scanner. ENWW Product views 7 Control panel view (5000 s5 and 7000 s3 models) Use the buttons on the control panel to start or cancel a scan...
User Guide
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Table 1-9 Control panel view (5000 s5 and 7000 s3 models) (continued) Callout Name Description 7 Power button and LED Press the Power button to view product status and error messages. 8 Chapter 1 Product overview ENWW Press and hold the Power button for three seconds to turn off the scanner. 8 LCD area Watch the two-line display to turn on the scanner.
Table 1-9 Control panel view (5000 s5 and 7000 s3 models) (continued) Callout Name Description 7 Power button and LED Press the Power button to view product status and error messages. 8 Chapter 1 Product overview ENWW Press and hold the Power button for three seconds to turn off the scanner. 8 LCD area Watch the two-line display to turn on the scanner.
User Guide
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... a scan, and to previous or next page NOTE: The features that appear on the Home screen can vary, depending on and off. Touch panel view (N4000 snw1 and N7000 snw1 models) Identify the buttons on the control panel. ● Touch screen menu structure ● Buttons on the touch panel Touch screen... Sharepoint 6 Starts a scan to a USB flash drive 7 Select a scan shorcut 8 Network connection status 9 Settings 10 Reserved jobs 11 Go to power the unit on the scanner configuration.
... a scan, and to previous or next page NOTE: The features that appear on the Home screen can vary, depending on and off. Touch panel view (N4000 snw1 and N7000 snw1 models) Identify the buttons on the control panel. ● Touch screen menu structure ● Buttons on the touch panel Touch screen... Sharepoint 6 Starts a scan to a USB flash drive 7 Select a scan shorcut 8 Network connection status 9 Settings 10 Reserved jobs 11 Go to power the unit on the scanner configuration.
User Guide
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.... macOS: Mac computers are supported with this scanner. Windows: See the software installation notes for the scanner: ● 2000 s2 models: www.hp.com/support/sj2000s2 ● 3000 s4 models: www.hp.com/support/sj3000s4 ● N4000 snw1 models: www.hp.com/support/sjn4000snw1 ● 5000 s5 models: www.hp.com/support/sjflow5000s5 ● 7000 s3 models...
.... macOS: Mac computers are supported with this scanner. Windows: See the software installation notes for the scanner: ● 2000 s2 models: www.hp.com/support/sj2000s2 ● 3000 s4 models: www.hp.com/support/sj3000s4 ● N4000 snw1 models: www.hp.com/support/sjn4000snw1 ● 5000 s5 models: www.hp.com/support/sjflow5000s5 ● 7000 s3 models...
User Guide
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...Product hardware setup and software installation For basic setup instructions, see the Installation Guide that meets certain power specifications. Height 2000 s2, 3000 s4 and N4000 snw1 models 154 mm (6.1 in) 5000 s5, 7000 s3 and N7000 snw1 models 190 mm (7.5 in ) 3. Ensure to connect the power cord... damage the product and void the product warranty. CAUTION: Power requirements are based on the web. Do not convert operating voltages. See www.hp.com/support for your scanner environment is sold. For additional instructions, go to a socket-outlet with the product.
...Product hardware setup and software installation For basic setup instructions, see the Installation Guide that meets certain power specifications. Height 2000 s2, 3000 s4 and N4000 snw1 models 154 mm (6.1 in) 5000 s5, 7000 s3 and N7000 snw1 models 190 mm (7.5 in ) 3. Ensure to connect the power cord... damage the product and void the product warranty. CAUTION: Power requirements are based on the web. Do not convert operating voltages. See www.hp.com/support for your scanner environment is sold. For additional instructions, go to a socket-outlet with the product.
User Guide
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Scanner software (Windows) The scanner comes with a variety of Windows scanning software and drivers, including HP Scan. ● HP Scan software ● HP TWAIN ● ISIS ● WIA 14 Chapter 1 Product overview ENWW
Scanner software (Windows) The scanner comes with a variety of Windows scanning software and drivers, including HP Scan. ● HP Scan software ● HP TWAIN ● ISIS ● WIA 14 Chapter 1 Product overview ENWW