Limited Warranty and Support Guide
Page 11
... documentation for help solve your problem. • You either do not have your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. The Help and Support Center provides...Support Information Don't Forget to better handle your product, and it does not work. 9 only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have a hardware issue, before calling the Customer Care Center, ...
... documentation for help solve your problem. • You either do not have your computer's Help and Support Center for product information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. The Help and Support Center provides...Support Information Don't Forget to better handle your product, and it does not work. 9 only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have a hardware issue, before calling the Customer Care Center, ...
Limited Warranty and Support Guide - Refurbished
Page 11
...and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for your computer. 3 If you think you have a hardware issue, before calling the Customer Care Center, ... date of product news, support tips, project ideas, and much more . Support Information Don't Forget to the User Guides for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call , please have your computer. Click the Start button...
...and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to : http://www.hp.com/support for your computer. 3 If you think you have a hardware issue, before calling the Customer Care Center, ... date of product news, support tips, project ideas, and much more . Support Information Don't Forget to the User Guides for product information, driver updates, troubleshooting, and much more . 5 If you have not solved the problem, call , please have your computer. Click the Start button...
Getting Started Guide
Page 7
... and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ●... Connect to videos about using the features of your computer. Setup poster included with your computer model. ● Order parts and find ● Set up your computer. Getting Started (this guide) ● Learn how to driver...
... and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Visit http://www.hp.com/supportvideos (English only) ● Use the computer. ●... Connect to videos about using the features of your computer. Setup poster included with your computer model. ● Order parts and find ● Set up your computer. Getting Started (this guide) ● Learn how to driver...
Getting Started Guide
Page 10
..., in the product field, and press Enter. h. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Select Download drivers and software (and firmware), type your computer can detect most cases, repair damage caused by viruses. If... necessary, select your country and language, if necessary, and click Support & Drivers. g. Protecting your computer Computer...
..., in the product field, and press Enter. h. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Select Download drivers and software (and firmware), type your computer can detect most cases, repair damage caused by viruses. If... necessary, select your country and language, if necessary, and click Support & Drivers. g. Protecting your computer Computer...
Getting Started Guide
Page 19
...click Control Panel, click Action Center, and then click Troubleshooting. 2. Use Microsoft System Restore Software program and hardware driver reinstallation (see Software program and hardware driver reinstallation, later in this table). - This erases all data files you are using the proper cables for assistance....methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to a better position. Restores the software (if it on again. Erase and reformat the hard disk drive, and then reinstall the ...
...click Control Panel, click Action Center, and then click Troubleshooting. 2. Use Microsoft System Restore Software program and hardware driver reinstallation (see Software program and hardware driver reinstallation, later in this table). - This erases all data files you are using the proper cables for assistance....methods: ● ● ● ● Turn the computer off completely and then turn it came with the product) or hardware driver to a better position. Restores the software (if it on again. Erase and reformat the hard disk drive, and then reinstall the ...
Getting Started Guide
Page 20
...restore points manually: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. Click the Driver tab. 6. Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions. 14 Chapter 3 Troubleshooting and ...click Properties, and then click System protection. 3. Click Create, and then follow the on -screen instructions. To update a driver, click Update Driver, and then follow the on -screen instructions. Microsoft System Restore If you want to create a restore point. 4. Some features...
...restore points manually: 1. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click Start. 2. Click the Driver tab. 6. Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions. 14 Chapter 3 Troubleshooting and ...click Properties, and then click System protection. 3. Click Create, and then follow the on -screen instructions. To update a driver, click Update Driver, and then follow the on -screen instructions. Microsoft System Restore If you want to create a restore point. 4. Some features...
Getting Started Guide
Page 21
...programs opens. A list of installable programs in the computer box. Check whether your factory-installed software programs or hardware drivers are damaged, you have finished reinstalling, restart the computer. Click Software Program Reinstallation, and then click Next at the...reinstall a program using the Recovery Manager program (select models only). You must restart the computer after recovering software programs or hardware drivers. Under I need help immediately, click Software Program Reinstallation. 3. b. ENWW Software troubleshooting 15 NOTE: Some features might not ...
...programs opens. A list of installable programs in the computer box. Check whether your factory-installed software programs or hardware drivers are damaged, you have finished reinstalling, restart the computer. Click Software Program Reinstallation, and then click Next at the...reinstall a program using the Recovery Manager program (select models only). You must restart the computer after recovering software programs or hardware drivers. Under I need help immediately, click Software Program Reinstallation. 3. b. ENWW Software troubleshooting 15 NOTE: Some features might not ...
Getting Started Guide
Page 22
... drive. 16 Chapter 3 Troubleshooting and maintenance ENWW Frequently performing this automatically. Hard disk diagnostic Sometimes a failing hard disk can also move data to check for driver updates for further details. Yearly System Recovery In time, your system might have a scheduling feature to ensure that might still get bogged down your hard...
... drive. 16 Chapter 3 Troubleshooting and maintenance ENWW Frequently performing this automatically. Hard disk diagnostic Sometimes a failing hard disk can also move data to check for driver updates for further details. Yearly System Recovery In time, your system might have a scheduling feature to ensure that might still get bogged down your hard...
Getting Started Guide
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... recovery media, see Creating recovery media under System recovery on your hard disk drive. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW Run the System Recovery from recovery media that cannot be available on the ...on page 13. NOTE: Always use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. System Recovery options You should attempt a System Recovery in the computer accessory box, and any software that are shipped without a version...
... recovery media, see Creating recovery media under System recovery on your hard disk drive. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting and maintenance ENWW Run the System Recovery from recovery media that cannot be available on the ...on page 13. NOTE: Always use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. System Recovery options You should attempt a System Recovery in the computer accessory box, and any software that are shipped without a version...
Getting Started Guide
Page 5
...computer model. ● Order parts and find additional troubleshooting help. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find ...Windows 7 support information. Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1....
...computer model. ● Order parts and find additional troubleshooting help. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find ...Windows 7 support information. Tap the Start button, and then tap Help and Support. ● Find links to driver updates. ● Read frequently asked questions. ● Learn how to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1....
Getting Started Guide
Page 29
... computer to update or rollback. (For example, DVD/CD- Double-tap the specific item (for example, HP DVD Writer 640b). 5. Complete the following procedure to update a driver, or to revert to open the Device Manager window. 3. You can also go to an earlier version... of device you have created. ROM drives). 4. Restore your problem: 1. Or, to revert to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Follow the onscreen instructions. Getting Started Software troubleshooting 25 To repair software problems, try these methods...
... computer to update or rollback. (For example, DVD/CD- Double-tap the specific item (for example, HP DVD Writer 640b). 5. Complete the following procedure to update a driver, or to revert to open the Device Manager window. 3. You can also go to an earlier version... of device you have created. ROM drives). 4. Restore your problem: 1. Or, to revert to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Follow the onscreen instructions. Getting Started Software troubleshooting 25 To repair software problems, try these methods...
Getting Started Guide
Page 30
..., and then tap Properties. 3. NOTE: Do not use System Restore to return the computer to a previous restore point. Software program and hardware driver reinstallation If any of Microsoft Windows. Close all open programs. 2. Close all open programs. 2. Before you uninstall a program, ensure that are shipped... for example, discs or the Internet). Make sure that are shipped without a version of your factory-installed software programs or hardware drivers are damaged, you have a problem that might be due to software that was installed on your computer, use the Recovery Manager ...
..., and then tap Properties. 3. NOTE: Do not use System Restore to return the computer to a previous restore point. Software program and hardware driver reinstallation If any of Microsoft Windows. Close all open programs. 2. Close all open programs. 2. Before you uninstall a program, ensure that are shipped... for example, discs or the Internet). Make sure that are shipped without a version of your factory-installed software programs or hardware drivers are damaged, you have a problem that might be due to software that was installed on your computer, use the Recovery Manager ...
Getting Started Guide
Page 31
... have finished reinstalling, restart the computer. Maintenance It is there. Getting Started Maintenance 27 You must restart the computer after recovering software programs or hardware drivers. If prompted, tap Yes to allow the program to continue. 2. c. Tap Next at the Welcome screen. 3.
... have finished reinstalling, restart the computer. Maintenance It is there. Getting Started Maintenance 27 You must restart the computer after recovering software programs or hardware drivers. If prompted, tap Yes to allow the program to continue. 2. c. Tap Next at the Welcome screen. 3.
Getting Started Guide
Page 32
.... Vacuum the vents on page 29 for visible signs of this automatically. You can be sure to check for driver updates for your hardware and new versions of your system. Visit www.hp.com/support for example, the Ethernet and USB connectors). 28 Chapter 4 Troubleshooting and maintenance Getting Started Most antivirus products...
.... Vacuum the vents on page 29 for visible signs of this automatically. You can be sure to check for driver updates for your hardware and new versions of your system. Visit www.hp.com/support for example, the Ethernet and USB connectors). 28 Chapter 4 Troubleshooting and maintenance Getting Started Most antivirus products...
Getting Started Guide
Page 33
... the cleaner directly on page 26. NOTE: Always use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. Turn off the computer. Cleaning the touch screen Follow these steps to remove the ring and release the roller ball. 2. Disconnect the power cord from...
... the cleaner directly on page 26. NOTE: Always use the System Restore procedure before you have created, and then reinstalls the operating system, programs, and drivers. Turn off the computer. Cleaning the touch screen Follow these steps to remove the ring and release the roller ball. 2. Disconnect the power cord from...