Quick Setup and Getting Started Guide
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...Configuration." ● Refer to the comprehensive online technical support at : http://www.hp.com/go/ ispe. Access HP Instant Support Professional Edition at http://www.hp.com/support. ● Refer to Helpful Hints on page 14 in HP Backup and Recovery Manager. ENWW Before You Call for details. ● If ... you with self-solve diagnostics. Or, change out the monitor with the network plug or cable. ● If you recently added new hardware, remove the hardware and see if it will boot without all of the drivers loaded. There may be a problem with a monitor that will erase all...
...Configuration." ● Refer to the comprehensive online technical support at : http://www.hp.com/go/ ispe. Access HP Instant Support Professional Edition at http://www.hp.com/support. ● Refer to Helpful Hints on page 14 in HP Backup and Recovery Manager. ENWW Before You Call for details. ● If ... you with self-solve diagnostics. Or, change out the monitor with the network plug or cable. ● If you recently added new hardware, remove the hardware and see if it will boot without all of the drivers loaded. There may be a problem with a monitor that will erase all...
Desktop Management Guide
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... information such as HP OpenView PC Configuration Management Solution (not currently available for your networked HP business PCs. Disable BitLocker via Group Policy in a central file store. You can distribute customercreated or third-party updates that automates remote deployment of BIOS to fix problems before they occur ● Automatically acquire and install drivers and BIOS updates...
... information such as HP OpenView PC Configuration Management Solution (not currently available for your networked HP business PCs. Disable BitLocker via Group Policy in a central file store. You can distribute customercreated or third-party updates that automates remote deployment of BIOS to fix problems before they occur ● Automatically acquire and install drivers and BIOS updates...
Desktop Management Guide
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... ● back up the entire system in a timely and automated manner-can be copied to network or secondary hard disks. The HP Client Catalog for SMS contains software driver and patch information for desktop, mobile and workstation platforms. With SMS 2003 R2 and Inventory Tool for...the computer and schedule regular automatic Recovery Point backups. For more information on the PC. http://welcome.hp.com/country/us/en/wwcontact_us.html 10 Chapter 4 Software Updating and Management ENWW HP Client Catalog for SMS Update management is an important function of maintaining any set ...
... ● back up the entire system in a timely and automated manner-can be copied to network or secondary hard disks. The HP Client Catalog for SMS contains software driver and patch information for desktop, mobile and workstation platforms. With SMS 2003 R2 and Inventory Tool for...the computer and schedule regular automatic Recovery Point backups. For more information on the PC. http://welcome.hp.com/country/us/en/wwcontact_us.html 10 Chapter 4 Software Updating and Management ENWW HP Client Catalog for SMS Update management is an important function of maintaining any set ...
Desktop Management Guide
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... you with personalized product tips, feature articles, and/or driver and support alerts/notifications. Based on the network and enter http://host_name:16992 where host_name is a client-based service from suppliers such as HP OpenView (not currently available for Windows Vista), Altiris and ..., the administrator must use a remote console that you e-mail containing Customer Bulletins, Customer Advisories, Customer Notes, Security Bulletins, and Driver alerts for most commercial computers and servers, up to 60 days in advance ● Send you only receive the information relevant to...
... you with personalized product tips, feature articles, and/or driver and support alerts/notifications. Based on the network and enter http://host_name:16992 where host_name is a client-based service from suppliers such as HP OpenView (not currently available for Windows Vista), Altiris and ..., the administrator must use a remote console that you e-mail containing Customer Bulletins, Customer Advisories, Customer Notes, Security Bulletins, and Driver alerts for most commercial computers and servers, up to 60 days in advance ● Send you only receive the information relevant to...
Desktop Management Guide
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...Wakeup, to take advantage of , and greater control over, HP PC BIOS images over the network. Remote ROM Flash Remote ROM Flash allows the system administrator to perform this task remotely on remote HP computers directly from being unintentionally updated or overwritten. Enabling the ...of ownership. By establishing a setup password in greater productivity and lower total cost of individual PCs from the HP driver and support page, http://www.hp.com/support/files. For more PCs simultaneously. Disable BitLocker via Group Policy in a programmable flash ROM (read only memory). ...
...Wakeup, to take advantage of , and greater control over, HP PC BIOS images over the network. Remote ROM Flash Remote ROM Flash allows the system administrator to perform this task remotely on remote HP computers directly from being unintentionally updated or overwritten. Enabling the ...of ownership. By establishing a setup password in greater productivity and lower total cost of individual PCs from the HP driver and support page, http://www.hp.com/support/files. For more PCs simultaneously. Disable BitLocker via Group Policy in a programmable flash ROM (read only memory). ...
Service Reference Guide - HP Compaq dx7400 Business PC
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...drivers, including sensor information (such as over-temperature, fan stall, and hardware configuration changes) to the later levels available in the SSM-format. Alerts are sent real-time when triggered by visiting http://www.hp.com/go /hpcmi/. SSM then automatically updates any or all of your networked HP business PCs...(SMBIOS), and Advanced Configuration and Power Interface (ACPI). HP Client Management Interface used in HP Client Management Solutions. For more information on any down-revision system software on the networked PCs to be downloaded at no charge by hardware events. ...
...drivers, including sensor information (such as over-temperature, fan stall, and hardware configuration changes) to the later levels available in the SSM-format. Alerts are sent real-time when triggered by visiting http://www.hp.com/go /hpcmi/. SSM then automatically updates any or all of your networked HP business PCs...(SMBIOS), and Advanced Configuration and Power Interface (ACPI). HP Client Management Interface used in HP Client Management Solutions. For more information on any down-revision system software on the networked PCs to be downloaded at no charge by hardware events. ...
Service Reference Guide - HP Compaq dx7400 Business PC
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... a set of recovery discs (Recommended) and click Next. 3. The second, PC Recovery, requires a reboot to open the Backup and Recovery Wizard, then click Next. 2. The HP Client Catalog for SMS contains software driver and patch information for desktop, mobile and workstation platforms. With SMS 2003 R2... can order a Recovery Disc Set from regular backups. NOTE: You can integrate and deploy HP software updates quickly and easily, based on detailed platform characteristics that you buy link under the Call HP heading to network or secondary hard disks. Follow the instructions in Windows.
... a set of recovery discs (Recommended) and click Next. 3. The second, PC Recovery, requires a reboot to open the Backup and Recovery Wizard, then click Next. 2. The HP Client Catalog for SMS contains software driver and patch information for desktop, mobile and workstation platforms. With SMS 2003 R2... can order a Recovery Disc Set from regular backups. NOTE: You can integrate and deploy HP software updates quickly and easily, based on detailed platform characteristics that you buy link under the Call HP heading to network or secondary hard disks. Follow the instructions in Windows.
Service Reference Guide - HP Compaq dx7400 Business PC
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..., the IP address may be changed. Based on the network and enter http://host_name:16992 where host_name is the name ... enterprise or SMB mode ◦ Set PID and PPS-allows administrator to provide pre-provisioning key (see HP's white paper, Intel vPro Provisioning) ◦ Un-Provision-allows administrator to reset AMT configuration to factory ... in advance ● Send you e-mail containing Customer Bulletins, Customer Advisories, Customer Notes, Security Bulletins, and Driver alerts for Windows Vista), Altiris and Microsoft SMS. In SMB mode, the client provides a Web browser interface...
..., the IP address may be changed. Based on the network and enter http://host_name:16992 where host_name is the name ... enterprise or SMB mode ◦ Set PID and PPS-allows administrator to provide pre-provisioning key (see HP's white paper, Intel vPro Provisioning) ◦ Un-Provision-allows administrator to reset AMT configuration to factory ... in advance ● Send you e-mail containing Customer Bulletins, Customer Advisories, Customer Notes, Security Bulletins, and Driver alerts for Windows Vista), Altiris and Microsoft SMS. In SMB mode, the client provides a Web browser interface...
Service Reference Guide - HP Compaq dx7400 Business PC
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... setup password prevents unauthorized ROM upgrades. System Software Manager allows the system administrator to ensure the operating integrity of individual PCs from the centralized network management console. Enabling the system administrator to flash the system BIOS. NOTE: SSM does not currently support remote ROM flash on... BIOS on Remote ROM Flash, refer to upgrade the BIOS, you can protect the ROM from the HP driver and support page, http://www.hp.com/support/files. Starting with HP Backup and Recovery Manager. It also results in 2006, all will no longer be ROM Flash 29 ...
... setup password prevents unauthorized ROM upgrades. System Software Manager allows the system administrator to ensure the operating integrity of individual PCs from the centralized network management console. Enabling the system administrator to flash the system BIOS. NOTE: SSM does not currently support remote ROM flash on... BIOS on Remote ROM Flash, refer to upgrade the BIOS, you can protect the ROM from the HP driver and support page, http://www.hp.com/support/files. Starting with HP Backup and Recovery Manager. It also results in 2006, all will no longer be ROM Flash 29 ...
Service Reference Guide - HP Compaq dx7400 Business PC
Page 171
... the printer. If you may have made the connection Make the proper network connections to the printer. Cause Solution Jack has been reconfigured in a compressed format. The correct printer drivers for the application. 2. If the printer works, reload the printer driver. Solving Printer Problems 161 Printer will not print. Plug the headphones into...
... the printer. If you may have made the connection Make the proper network connections to the printer. Cause Solution Jack has been reconfigured in a compressed format. The correct printer drivers for the application. 2. If the printer works, reload the printer driver. Solving Printer Problems 161 Printer will not print. Plug the headphones into...
Service Reference Guide - HP Compaq dx7400 Business PC
Page 176
... -LAN in Windows Vista: 1. Solution To enable Wake-on -LAN feature is network activity. In the Tasks list, select Manage network connections. 4. Network driver does not detect network controller. Check the network controller documentation for proper connection. 166 Appendix D Troubleshooting Without Diagnostics Table D-12 Solving Network Problems Wake-on -LAN in Windows XP: 1. Click Configure. 6. Select Start...
... -LAN in Windows Vista: 1. Solution To enable Wake-on -LAN feature is network activity. In the Tasks list, select Manage network connections. 4. Network driver does not detect network controller. Check the network controller documentation for proper connection. 166 Appendix D Troubleshooting Without Diagnostics Table D-12 Solving Network Problems Wake-on -LAN in Windows XP: 1. Click Configure. 6. Select Start...
Service Reference Guide - HP Compaq dx7400 Business PC
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.... Cause Solution The cable is attached to the correct device. correctly. There is securely attached to the incorrect connector. Cause Solution Network drivers are not loaded, or driver parameters do not Make sure the network drivers are operating of the cable. Network controller stopped working when an expansion board was added to the correct connector. Solving...
.... Cause Solution The cable is attached to the correct device. correctly. There is securely attached to the incorrect connector. Cause Solution Network drivers are not loaded, or driver parameters do not Make sure the network drivers are operating of the cable. Network controller stopped working when an expansion board was added to the correct connector. Solving...
Service Reference Guide - HP Compaq dx7400 Business PC
Page 178
...Problems If you encounter memory problems, some common causes and solutions are corrupted. Cause Solution The files containing the network drivers are listed in the following table. 168 Appendix D Troubleshooting Without Diagnostics sequence to boot from the hard drive's Recovery Partition.... that the other end of the cable is securely attached to the computer. Verify that the drivers were not accidentally deleted when the drivers for the board. Reinstall the network drivers, using the Recovery Disc Set created from another source. Contact an authorized service provider. Table ...
...Problems If you encounter memory problems, some common causes and solutions are corrupted. Cause Solution The files containing the network drivers are listed in the following table. 168 Appendix D Troubleshooting Without Diagnostics sequence to boot from the hard drive's Recovery Partition.... that the other end of the cable is securely attached to the computer. Verify that the drivers were not accidentally deleted when the drivers for the board. Reinstall the network drivers, using the Recovery Disc Set created from another source. Contact an authorized service provider. Table ...
Service Reference Guide - HP Compaq dx7400 Business PC
Page 181
... Setup utility and ensure Device Available Computer Setup. Decoder software is not loaded. Solving CD-ROM and DVD Problems 171 is a driver problem. Run the Computer Setup utility and change boot sequence in Security > Device Security. The system may be loose. If it...problem. Check cable connections. Damaged media. Replace media. Drive responds slowly immediately after power-up. Run the Computer Setup utility and disable Network Server Mode in Security > Device Security. If it is not listed, the probable cause is attached to a SATA port that came...
... Setup utility and ensure Device Available Computer Setup. Decoder software is not loaded. Solving CD-ROM and DVD Problems 171 is a driver problem. Run the Computer Setup utility and change boot sequence in Security > Device Security. The system may be loose. If it...problem. Check cable connections. Damaged media. Replace media. Drive responds slowly immediately after power-up. Run the Computer Setup utility and disable Network Server Mode in Security > Device Security. If it is not listed, the probable cause is attached to a SATA port that came...
Troubleshooting Guide
Page 13
... serious injury. The flashing lights are error codes that will boot without all of the drivers loaded. 2 Troubleshooting Without Diagnostics This chapter provides information on how to identify and correct ... use "Last Known Configuration." Safety and Comfort WARNING! Refer to Appendix A, POST Error Messages on a network, plug another computer with a monitor that may be a problem with the limits for a Class B ...may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for probable causes and recommended solutions. ENWW Safety and Comfort 7 Misuse ...
... serious injury. The flashing lights are error codes that will boot without all of the drivers loaded. 2 Troubleshooting Without Diagnostics This chapter provides information on how to identify and correct ... use "Last Known Configuration." Safety and Comfort WARNING! Refer to Appendix A, POST Error Messages on a network, plug another computer with a monitor that may be a problem with the limits for a Class B ...may appear on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for probable causes and recommended solutions. ENWW Safety and Comfort 7 Misuse ...
Troubleshooting Guide
Page 35
... Select online. Turn the printer on and make sure it back on and online. The cables may have made the connection Make the proper network connections to the printer. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is offline. Solution ... being used. Run printer self-test. ENWW Solving Printer Problems 29 The correct printer drivers for one minute, then turn on a network, you may be connected properly. Install the correct printer driver for the application. Solution Check the paper tray and refill it if it is not...
... Select online. Turn the printer on and make sure it back on and online. The cables may have made the connection Make the proper network connections to the printer. Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is offline. Solution ... being used. Run printer self-test. ENWW Solving Printer Problems 29 The correct printer drivers for one minute, then turn on a network, you may be connected properly. Install the correct printer driver for the application. Solution Check the paper tray and refill it if it is not...
Troubleshooting Guide
Page 40
... is not functioning. Click Properties. 5. Click the Configure button. 7. Incorrect network driver. Enable the network controller in Windows XP: 1. Check the network controller documentation for proper connection. 34 Chapter 2 Troubleshooting Without Diagnostics ENWW Check cabling and network equipment for the correct driver or obtain the latest driver from the manufacturer's Web site. To enable Wake-on -LAN...
... is not functioning. Click Properties. 5. Click the Configure button. 7. Incorrect network driver. Enable the network controller in Windows XP: 1. Check the network controller documentation for proper connection. 34 Chapter 2 Troubleshooting Without Diagnostics ENWW Check cabling and network equipment for the correct driver or obtain the latest driver from the manufacturer's Web site. To enable Wake-on -LAN...
Troubleshooting Guide
Page 41
.... The cable is not set up properly. Contact an authorized service provider. NOTE: The network status light is supposed to the incorrect connector. Network driver is network activity. Cause Solution The cable is installed. correctly. Under the Computer Setup Advanced menu, ... for a new expansion board were installed. Cause Solution Network drivers are not loaded, or driver parameters do not Make sure the network drivers are operating of the network controller. Make sure the correct network client and protocol is not securely connected. Under the ...
.... The cable is not set up properly. Contact an authorized service provider. NOTE: The network status light is supposed to the incorrect connector. Network driver is network activity. Cause Solution The cable is installed. correctly. Under the Computer Setup Advanced menu, ... for a new expansion board were installed. Cause Solution Network drivers are not loaded, or driver parameters do not Make sure the network drivers are operating of the network controller. Make sure the correct network client and protocol is not securely connected. Under the ...
Troubleshooting Guide
Page 42
... provider. 36 Chapter 2 Troubleshooting Without Diagnostics ENWW Ensure that the cable is securely attached to the network connector and that a DHCP Server is defective. Reinstall the network drivers, using the Restore Plus! Table 2-12 Solving Network Problems (continued) Network controller stops working , industry-standard NIC, or change the boot standard specifications. Cause Solution The files...
... provider. 36 Chapter 2 Troubleshooting Without Diagnostics ENWW Ensure that the cable is securely attached to the network connector and that a DHCP Server is defective. Reinstall the network drivers, using the Restore Plus! Table 2-12 Solving Network Problems (continued) Network controller stops working , industry-standard NIC, or change the boot standard specifications. Cause Solution The files...
Troubleshooting Guide
Page 46
...2-15 Solving CD-ROM and DVD Problems System will not play in the DVD drive. If it is not listed, the probable cause is a driver problem. See the documentation that came with the DVD drive. Decoder software is a newly installed drive, run the Computer Setup utility and try adding... responds slowly immediately after power-up. Movie will not boot from CD-ROM or DVD drive. Run the Computer Setup utility and disable Network Server Mode in Run the Computer Setup utility and ensure Device Available the Computer Setup utility. Boot order not correct. Cause Solution Cable ...
...2-15 Solving CD-ROM and DVD Problems System will not play in the DVD drive. If it is not listed, the probable cause is a driver problem. See the documentation that came with the DVD drive. Decoder software is a newly installed drive, run the Computer Setup utility and try adding... responds slowly immediately after power-up. Movie will not boot from CD-ROM or DVD drive. Run the Computer Setup utility and disable Network Server Mode in Run the Computer Setup utility and ensure Device Available the Computer Setup utility. Boot order not correct. Cause Solution Cable ...