Quick Setup and Getting Started Guide
Page 23
...into these ports, the monitor will not shut down the computer by pressing any key. If the system remains in this guide for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from the system before turning it does not restart, press the ...restart if automatic start the computer. ● Reconfigure your computer after installing a non-plug and play expansion board or other monitor connectors are using a printer, you need a driver for details. ● Turn up the brightness and contrast controls of the monitor if the monitor is supported on the system...
...into these ports, the monitor will not shut down the computer by pressing any key. If the system remains in this guide for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from the system before turning it does not restart, press the ...restart if automatic start the computer. ● Reconfigure your computer after installing a non-plug and play expansion board or other monitor connectors are using a printer, you need a driver for details. ● Turn up the brightness and contrast controls of the monitor if the monitor is supported on the system...
Service Reference Guide - HP Compaq dx7400 Business PC
Page 10
Solving Hard Drive Problems ...152 Solving Media Card Reader Problems 154 Solving Display Problems ...156 Solving Audio Problems ...159 Solving Printer Problems ...161 Solving Keyboard and Mouse Problems 162 Solving Hardware Installation Problems 163 Solving Network Problems ...165 Solving Memory Problems ...168 Solving Processor Problems ...170 ...
Solving Hard Drive Problems ...152 Solving Media Card Reader Problems 154 Solving Display Problems ...156 Solving Audio Problems ...159 Solving Printer Problems ...161 Solving Keyboard and Mouse Problems 162 Solving Hardware Installation Problems 163 Solving Network Problems ...165 Solving Memory Problems ...168 Solving Processor Problems ...170 ...
Service Reference Guide - HP Compaq dx7400 Business PC
Page 131
... Bit 4 7 Data Bit 5 8 Data Bit 6 9 Data Bit 7 Pin Signal 10 Acknowledge 11 Busy 12 Paper End 13 Select 14 Auto Linefeed 15 Error 16 Initialize Printer 17 Select IN 18-25 Signal Ground Serial Interface, Powered and Non-Powered Connector and Icon Pin Signal 1 Carrier Detect (12V if powered) 2 Receive Data...
... Bit 4 7 Data Bit 5 8 Data Bit 6 9 Data Bit 7 Pin Signal 10 Acknowledge 11 Busy 12 Paper End 13 Select 14 Auto Linefeed 15 Error 16 Initialize Printer 17 Select IN 18-25 Signal Ground Serial Interface, Powered and Non-Powered Connector and Icon Pin Signal 1 Carrier Detect (12V if powered) 2 Receive Data...
Service Reference Guide - HP Compaq dx7400 Business PC
Page 154
If the system will be plugged into the monitor connector on page 163 for instructions. ● Be sure that model printer. ● Remove all bootable media (diskette, CD, or USB device) from the power source before turning it on. ● If you need a driver ... restart if automatic start the computer. ● Reconfigure the computer after installing a non-plug and play expansion board or other monitor connectors are using a printer, you have been installed. The computer will not function. CAUTION: When the computer is set in suspend mode, shut down , unplug the power cord,...
If the system will be plugged into the monitor connector on page 163 for instructions. ● Be sure that model printer. ● Remove all bootable media (diskette, CD, or USB device) from the power source before turning it on. ● If you need a driver ... restart if automatic start the computer. ● Reconfigure the computer after installing a non-plug and play expansion board or other monitor connectors are using a printer, you have been installed. The computer will not function. CAUTION: When the computer is set in suspend mode, shut down , unplug the power cord,...
Service Reference Guide - HP Compaq dx7400 Business PC
Page 171
...connector on a network, you encounter printer problems, see the documentation that came with the printer and to the printer. or set the jack to the printer. Printer may not have failed. If the printer works, reload the printer driver. Run printer self-test. Solving Printer Problems 161 Table D-7 Solving Audio ... are on the The rear audio output connector is not designed for powered audio devices front of the printer being used. Table D-8 Solving Printer Problems Printer will not turn on and make sure there is not turned on the hard disk. Try printing using...
...connector on a network, you encounter printer problems, see the documentation that came with the printer and to the printer. or set the jack to the printer. Printer may not have failed. If the printer works, reload the printer driver. Run printer self-test. Solving Printer Problems 161 Table D-7 Solving Audio ... are on the The rear audio output connector is not designed for powered audio devices front of the printer being used. Table D-8 Solving Printer Problems Printer will not turn on and make sure there is not turned on the hard disk. Try printing using...
Service Reference Guide - HP Compaq dx7400 Business PC
Page 172
...resume from standby mode, do not hold down your computer using the mouse and then restart the computer. Table D-8 Solving Printer Problems (continued) Printer prints garbled information. The cables may be out of paper. Solution Check the paper tray and refill it if it ... select Shut Down. Otherwise, the computer will lose any unsaved data. 162 Appendix D Troubleshooting Without Diagnostics Cause The printer may not be overloaded. Reset the printer by the computer. Wireless device error. 2. Computer is not installed. Press the power button to resume from standby ...
...resume from standby mode, do not hold down your computer using the mouse and then restart the computer. Table D-8 Solving Printer Problems (continued) Printer prints garbled information. The cables may be out of paper. Solution Check the paper tray and refill it if it ... select Shut Down. Otherwise, the computer will lose any unsaved data. 162 Appendix D Troubleshooting Without Diagnostics Cause The printer may not be overloaded. Reset the printer by the computer. Wireless device error. 2. Computer is not installed. Press the power button to resume from standby ...
Service Reference Guide - HP Compaq dx7400 Business PC
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...password changing 40 deleting 40 entering 39 setting 38 Preboot Execution Environment (PXE) 20, 21 preinstalled software image 19 preparation for disassembly 56 printer problems 161 Proactive Change Notification (PCN) 28 problems audio 159 CD-ROM or DVD 170 diskette 149 Drive Key 173 front panel 173...152 hardware installation 163 Internet access 174 keyboard 162 Media Card Reader 154 memory 168 monitor 156 mouse 162 network 165 power 148 printer 161 processor 170 software 176 processor MT removal and replacement 79 problems 170 SFF removal and replacement 111 protecting hard drive 45 protecting...
...password changing 40 deleting 40 entering 39 setting 38 Preboot Execution Environment (PXE) 20, 21 preinstalled software image 19 preparation for disassembly 56 printer problems 161 Proactive Change Notification (PCN) 28 problems audio 159 CD-ROM or DVD 170 diskette 149 Drive Key 173 front panel 173...152 hardware installation 163 Internet access 174 keyboard 162 Media Card Reader 154 memory 168 monitor 156 mouse 162 network 165 power 148 printer 161 processor 170 software 176 processor MT removal and replacement 79 problems 170 SFF removal and replacement 111 protecting hard drive 45 protecting...
Troubleshooting Guide
Page 5
... ...4 Saving and Printing Information in HP Insight Diagnostics 4 Downloading the Latest Version of HP Insight Diagnostics 5 Protecting the Software ...5 HP Backup and Recovery Manager ...6 2 ...Troubleshooting Without Diagnostics Safety and Comfort ...7 Before You Call for Technical Support 7 Helpful Hints ...8 Solving General Problems ...10 Solving Power Problems ...14 Solving Diskette Problems ...15 Solving Hard Drive Problems ...18 Solving Media Card Reader Problems 21 Solving Display Problems ...23 Solving Audio Problems ...27 Solving Printer...
... ...4 Saving and Printing Information in HP Insight Diagnostics 4 Downloading the Latest Version of HP Insight Diagnostics 5 Protecting the Software ...5 HP Backup and Recovery Manager ...6 2 ...Troubleshooting Without Diagnostics Safety and Comfort ...7 Before You Call for Technical Support 7 Helpful Hints ...8 Solving General Problems ...10 Solving Power Problems ...14 Solving Diskette Problems ...15 Solving Hard Drive Problems ...18 Solving Media Card Reader Problems 21 Solving Display Problems ...23 Solving Audio Problems ...27 Solving Printer...
Troubleshooting Guide
Page 15
... damage. CAUTION: When the computer is plugged into these ports, the monitor will be sure that model printer. ● Remove all the needed device drivers have installed an operating system other monitor connectors are using a printer, you have been installed. restart if automatic start the computer. ● Reconfigure the computer after installing...
... damage. CAUTION: When the computer is plugged into these ports, the monitor will be sure that model printer. ● Remove all the needed device drivers have installed an operating system other monitor connectors are using a printer, you have been installed. restart if automatic start the computer. ● Reconfigure the computer after installing...
Troubleshooting Guide
Page 35
... are on . Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is online. Reset the printer by turning it is the address of paper. Printer is not installed. Turn the printer on and online. If the printer works, reload the printer driver. Printer may not be overloaded. Reconnect all cables and check the power...
... are on . Try printing using the MS-DOS command: DIR C:\ > [printer port] where [printer port] is online. Reset the printer by turning it is the address of paper. Printer is not installed. Turn the printer on and online. If the printer works, reload the printer driver. Printer may not be overloaded. Reconnect all cables and check the power...
Troubleshooting Guide
Page 69
... codes 49 O optical drive problems 40 P password clearing 57 power-on 57 setup 57 POST error messages 48 power problems 14 power-on password 57 printer problems 29 problems audio 27 CD-ROM or DVD 40 diskette 15 Drive Key 42 front panel 43 general 10 hard drive 18 hardware installation... 32 Internet access 44 keyboard 30 Media Card Reader 21 memory 37 monitor 23 mouse 30 network 34 power 14 printer 29 processor 39 software 46 processor problems 39 R resetting CMOS 57 password jumper 57 S safety and comfort 7 setup password 57 software backing up 5 problems 46...
... codes 49 O optical drive problems 40 P password clearing 57 power-on 57 setup 57 POST error messages 48 power problems 14 power-on password 57 printer problems 29 problems audio 27 CD-ROM or DVD 40 diskette 15 Drive Key 42 front panel 43 general 10 hard drive 18 hardware installation... 32 Internet access 44 keyboard 30 Media Card Reader 21 memory 37 monitor 23 mouse 30 network 34 power 14 printer 29 processor 39 software 46 processor problems 39 R resetting CMOS 57 password jumper 57 S safety and comfort 7 setup password 57 software backing up 5 problems 46...
