Maintenance Manual
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G544-5978-00 Models 6500-v05, -v5P, -v10, -v1P, -v15, and -v20 Maintenance Information Manual Infoprint 6500 Line Matrix Printers Form No.
G544-5978-00 Models 6500-v05, -v5P, -v10, -v1P, -v15, and -v20 Maintenance Information Manual Infoprint 6500 Line Matrix Printers Form No.
Maintenance Manual
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... right to use or distribute the information in any way IBM or IBM Printing Systems Division believes appropriate without incurring any other country where such provisions are not stocked at : http://www.ibm.com/printers The following paragraph does not apply to you. Requests for IBM publications should be made to your comments by facsimile... IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. You may not apply to any obligation to the IBM Infoprint 6500 Line Matrix Printer.
... right to use or distribute the information in any way IBM or IBM Printing Systems Division believes appropriate without incurring any other country where such provisions are not stocked at : http://www.ibm.com/printers The following paragraph does not apply to you. Requests for IBM publications should be made to your comments by facsimile... IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. You may not apply to any obligation to the IBM Infoprint 6500 Line Matrix Printer.
Maintenance Manual
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... Electrical Parts...23 Preface ...26 About This Manual ...26 Printing Conventions In This Manual ...27 Related Documents...28 About The Printer...29 The IBM Infoprint 6500 Printer Family ...29 How To Identify The Printer ...30 Printer Configuration Code...31 Forms Handling ...32 Important Maintenance Notes ...33 Controls And Indicators ...34 Electrical Controls: Figure 5 ...34 Mechanical Controls...
... Electrical Parts...23 Preface ...26 About This Manual ...26 Printing Conventions In This Manual ...27 Related Documents...28 About The Printer...29 The IBM Infoprint 6500 Printer Family ...29 How To Identify The Printer ...30 Printer Configuration Code...31 Forms Handling ...32 Important Maintenance Notes ...33 Controls And Indicators ...34 Electrical Controls: Figure 5 ...34 Mechanical Controls...
Maintenance Manual
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... Reset ("Cycle Power") ...228 Controller Board Status LEDs At Power Up ...229 Troubleshooting A New Installation ...230 Printer Configuration ...230 Documentation ...230 RibbonMinder**...231 RibbonMinder Operation ...231 The Ribbon Log...235 Downloading Microcode From IBM First...236 Clear NVRAM ...237 4 Table of Contents 1 Diagnosing Problems 39 Introduction ...39 Troubleshooting At A Glance... ...212 Operator Print Tests ...213 Selecting And Running Tests ...215 Customer Engineer (CE) Tests...216 Boot Diagnostics Menu...221 Hex Code Printout ...224 Printer Information Menu ...226 Soft vs.
... Reset ("Cycle Power") ...228 Controller Board Status LEDs At Power Up ...229 Troubleshooting A New Installation ...230 Printer Configuration ...230 Documentation ...230 RibbonMinder**...231 RibbonMinder Operation ...231 The Ribbon Log...235 Downloading Microcode From IBM First...236 Clear NVRAM ...237 4 Table of Contents 1 Diagnosing Problems 39 Introduction ...39 Troubleshooting At A Glance... ...212 Operator Print Tests ...213 Selecting And Running Tests ...215 Customer Engineer (CE) Tests...216 Boot Diagnostics Menu...221 Hex Code Printout ...224 Printer Information Menu ...226 Soft vs.
Maintenance Manual
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..., Circuit Boards, Cables, and Switches 264 Contents ...264 5 Removals and Adjustments 311 About This Chapter...311 Tools And Materials ...311 Preparing The Printer For Maintenance ...313 Restoring The Printer To Operation ...314 Removal And Replacement Procedures...315 List Of Procedures ...315 Belt, Paper Feed Timing ...317 Belt, Platen Open ...318 Circuit Board...
..., Circuit Boards, Cables, and Switches 264 Contents ...264 5 Removals and Adjustments 311 About This Chapter...311 Tools And Materials ...311 Preparing The Printer For Maintenance ...313 Restoring The Printer To Operation ...314 Removal And Replacement Procedures...315 List Of Procedures ...315 Belt, Paper Feed Timing ...317 Belt, Platen Open ...318 Circuit Board...
Maintenance Manual
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...Catalog ...390 Organization Of This Chapter ...390 Illustrated Parts Breakdown...390 7 Preventive Maintenance 431 Contents ...431 Cleaning The Printer...432 Cleaning The Exterior ...432 Cleaning The Interior ...433 Cleaning The Shuttle Frame Assembly ...434 Cleaning The Card ...Assembly ...436 A Installing And Relocating The Printer 437 Installing And Configuring The Infoprint 6500 Printer ...437 Relocating The Infoprint 6500 Printer ...437 B Communication Adapters 438 Contents ...438 Ethernet Interface Assembly...439 Ethernet Troubleshooting Tips...439 IBM Coax/Twinax Expansion Board ...444 7
...Catalog ...390 Organization Of This Chapter ...390 Illustrated Parts Breakdown...390 7 Preventive Maintenance 431 Contents ...431 Cleaning The Printer...432 Cleaning The Exterior ...432 Cleaning The Interior ...433 Cleaning The Shuttle Frame Assembly ...434 Cleaning The Card ...Assembly ...436 A Installing And Relocating The Printer 437 Installing And Configuring The Infoprint 6500 Printer ...437 Relocating The Infoprint 6500 Printer ...437 B Communication Adapters 438 Contents ...438 Ethernet Interface Assembly...439 Ethernet Troubleshooting Tips...439 IBM Coax/Twinax Expansion Board ...444 7
Maintenance Manual
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... Belts...487 Replacing The Roller Drive Shaft ...491 Illustrated Parts Breakdown...494 List of Illustrations ...494 F Printer Specifications 504 Contents ...504 Ribbon Specifications ...505 Ordering Ribbons...505 6500-v Models...505 Paper Specifications ...507 Labels...508 Printer Dimensions and Weight ...508 Environmental Characteristics ...509 Temperature...509 Relative Humidity ...509 Noise Levels...509 Electrical Characteristics...
... Belts...487 Replacing The Roller Drive Shaft ...491 Illustrated Parts Breakdown...494 List of Illustrations ...494 F Printer Specifications 504 Contents ...504 Ribbon Specifications ...505 Ordering Ribbons...505 6500-v Models...505 Paper Specifications ...507 Labels...508 Printer Dimensions and Weight ...508 Environmental Characteristics ...509 Temperature...509 Relative Humidity ...509 Noise Levels...509 Electrical Characteristics...
Maintenance Manual
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... user's responsibility to help reduce air pollution and global warming caused by introducing printers that this document. As an ENERGY STAR Partner, IBM Printing Systems Company has determined that reduce power consumption when they ® are not being used instead. IBM* Printing Systems Company participates in writing, to state or imply that only...
... user's responsibility to help reduce air pollution and global warming caused by introducing printers that this document. As an ENERGY STAR Partner, IBM Printing Systems Company has determined that reduce power consumption when they ® are not being used instead. IBM* Printing Systems Company participates in writing, to state or imply that only...
Maintenance Manual
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Remember, however, that requires two or more persons to help you find the translated versions in the IBM 6500 Safety Notices booklet. Lightning Safety To avoid personal risk, do not install or reconfigure a communication port or a teleport during a lightning storm. ...DANGER This symbol indicates the presence of a product by a national testing laboratory indicates that could cause death or serious injury. Electrical Safety The printers are numbered to lift or hold. 17 CAUTION This symbol indicates the presence of a hazard that the product is designed and manufactured in ...
Remember, however, that requires two or more persons to help you find the translated versions in the IBM 6500 Safety Notices booklet. Lightning Safety To avoid personal risk, do not install or reconfigure a communication port or a teleport during a lightning storm. ...DANGER This symbol indicates the presence of a product by a national testing laboratory indicates that could cause death or serious injury. Electrical Safety The printers are numbered to lift or hold. 17 CAUTION This symbol indicates the presence of a hazard that the product is designed and manufactured in ...
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ATTENTION IMPORTANT Attention indicates the possibility of the printer. Important indicates information vital to proper operation of damage to a device, program, system, or data. NOTE: A note gives you . Safety And Notices CAUTION This symbol indicates a part or assembly that is hot enough to burn you. CAUTION This symbol indicates a part or assembly that is sharp enough to cut you helpful information and tips about printer operation and maintenance. 18
ATTENTION IMPORTANT Attention indicates the possibility of the printer. Important indicates information vital to proper operation of damage to a device, program, system, or data. NOTE: A note gives you . Safety And Notices CAUTION This symbol indicates a part or assembly that is hot enough to burn you. CAUTION This symbol indicates a part or assembly that is sharp enough to cut you helpful information and tips about printer operation and maintenance. 18
Maintenance Manual
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... other countries or both, and are designated by two asterisks ( ** ) in this manual: AS/400 IBM Infoprint Intelligent Printer Data Stream IPDS PC-DOS RISC System/6000 SCS Token-Ring The following terms are trademarks of IBM Corporation in the United States or other companies, and are trademarks of Electrical and Electronics Engineers...
... other countries or both, and are designated by two asterisks ( ** ) in this manual: AS/400 IBM Infoprint Intelligent Printer Data Stream IPDS PC-DOS RISC System/6000 SCS Token-Ring The following terms are trademarks of IBM Corporation in the United States or other companies, and are trademarks of Electrical and Electronics Engineers...
Maintenance Manual
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...printer for IBM Customer Engineers, Order No. Preparation Safety Inspection IMPORTANT Safety devices to protect customers, operators, and service personnel from injury are installed in this section before the normal inspection for Maintenance Agreement Qualification, or any time you are present in an Infoprint* 6500 printer...the following items available: • Electrical Safety for a safety inspection, read the safety notices below, then do all IBM printers. S229-8124. • A Fluke** meter (P/N 8496278) or similar device for measuring electrical resistance and voltage. ...
...printer for IBM Customer Engineers, Order No. Preparation Safety Inspection IMPORTANT Safety devices to protect customers, operators, and service personnel from injury are installed in this section before the normal inspection for Maintenance Agreement Qualification, or any time you are present in an Infoprint* 6500 printer...the following items available: • Electrical Safety for a safety inspection, read the safety notices below, then do all IBM printers. S229-8124. • A Fluke** meter (P/N 8496278) or similar device for measuring electrical resistance and voltage. ...
Maintenance Manual
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... a. c. Make sure the seal around the top cover is not cracked or broken. g. b. d. Print Mechanism 1. Open the printer top cover. 2. Unplug the printer power cord from the customer's power outlet. Make sure the window is not cracked or broken. Make sure the wireform paper guide assembly... 2. Open the top cover. Make sure the electrostatic discharge (ESD) fingers are no exposed sharp edges. Have the operator take the printer off the printer. 3. Inspect Mechanical Parts Top Cover And Cabinet Doors 1. On cabinet models, make sure the dashpot holds the cover up in the ...
... a. c. Make sure the seal around the top cover is not cracked or broken. g. b. d. Print Mechanism 1. Open the printer top cover. 2. Unplug the printer power cord from the customer's power outlet. Make sure the window is not cracked or broken. Make sure the wireform paper guide assembly... 2. Open the top cover. Make sure the electrostatic discharge (ESD) fingers are no exposed sharp edges. Have the operator take the printer off the printer. 3. Inspect Mechanical Parts Top Cover And Cabinet Doors 1. On cabinet models, make sure the dashpot holds the cover up in the ...
Maintenance Manual
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Pedestal Model: Remove the top cover assembly (page 327). 3. NOTE: The card cage fan and power supply board are removed here for the printer are summarized in Figure 1. Pedestal Model: Install the top cover assembly (page 327). 23 Circuit Breaker IEC 320 AC Power Connector (J301)...on the wall of cabinet models. 4. Measure the resistance between the power cable ground pin and the printer frame: safety ground circuits should measure 0.1 Ohm or less. 5. Make sure the printer power cord is undamaged and firmly attached to the lowest resistance scale. Cabinet Model: Remove the paper ...
Pedestal Model: Remove the top cover assembly (page 327). 3. NOTE: The card cage fan and power supply board are removed here for the printer are summarized in Figure 1. Pedestal Model: Install the top cover assembly (page 327). 23 Circuit Breaker IEC 320 AC Power Connector (J301)...on the wall of cabinet models. 4. Measure the resistance between the power cable ground pin and the printer frame: safety ground circuits should measure 0.1 Ohm or less. 5. Make sure the printer power cord is undamaged and firmly attached to the lowest resistance scale. Cabinet Model: Remove the paper ...
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This figure shows the ground path diagram for the Infoprint 6500 printer. 24 AC Power Primary Earth Ground On/Off Switch +48V +5V +5V +5V +48V Inspect Electrical Parts +8.5 +48V P101 1 2 3 4 5 6 7 8 9 10 11 12 N AC FAIL N STBY +5V +5V +5V RET / LOGIC GND +5V RET / LOGIC GND +5V RET / LOGIC GND +5V RET / LOGIC GND +8.5V +8.5V +48V +48V PSA3 Controller +5V Remote +8.5V +8.5V RibbonMinder Sensor +48V +48V +48V +5V +5V +48V +24V +5V HBL = Figure 2.
This figure shows the ground path diagram for the Infoprint 6500 printer. 24 AC Power Primary Earth Ground On/Off Switch +48V +5V +5V +5V +48V Inspect Electrical Parts +8.5 +48V P101 1 2 3 4 5 6 7 8 9 10 11 12 N AC FAIL N STBY +5V +5V +5V RET / LOGIC GND +5V RET / LOGIC GND +5V RET / LOGIC GND +5V RET / LOGIC GND +8.5V +8.5V +48V +48V PSA3 Controller +5V Remote +8.5V +8.5V RibbonMinder Sensor +48V +48V +48V +5V +5V +48V +24V +5V HBL = Figure 2.
Maintenance Manual
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... building ground. This ground must be connected either the READY or NOT READY mode, depending on which power on state was selected when the printer was configured. 6. Make sure the power cable is the correct type. Make sure the power plug is not damaged. 2. Plug the ECOS... meter into the customer's power outlet. 3. This is a good test of the printer. Plug the power cable into the customer's outlet. Verify that the power-on the printer and watch the LCD. 4. Power on diagnostic tests and initialization routines are installed. 2. Power off the...
... building ground. This ground must be connected either the READY or NOT READY mode, depending on which power on state was selected when the printer was configured. 6. Make sure the power cable is the correct type. Make sure the power plug is not damaged. 2. Plug the ECOS... meter into the customer's power outlet. 3. This is a good test of the printer. Plug the power cable into the customer's outlet. Verify that the power-on the printer and watch the LCD. 4. Power on diagnostic tests and initialization routines are installed. 2. Power off the...
Maintenance Manual
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Open the forms thickness lever. Refer to the Table of Contents or the Index to maintain and repair IBM Infoprint 6500 line matrix printers. The LCD should clear. About This Manual This publication explains how to locate the maintenance information you want to Removals and ... procedure for the part you need . 5. The fault message should display "057 CLOSE PLATEN." 4. About This Manual This is important for IBM Infoprint 6500 line matrix printers. Go to replace. 3. Power on the model. 4. Close the forms thickness lever. Open the printer top cover. 3.
Open the forms thickness lever. Refer to the Table of Contents or the Index to maintain and repair IBM Infoprint 6500 line matrix printers. The LCD should clear. About This Manual This publication explains how to locate the maintenance information you want to Removals and ... procedure for the part you need . 5. The fault message should display "057 CLOSE PLATEN." 4. About This Manual This is important for IBM Infoprint 6500 line matrix printers. Go to replace. 3. Power on the model. 4. Close the forms thickness lever. Open the printer top cover. 3.
Maintenance Manual
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... Manual How To Order Parts Go to an A area that is ... When locating parts, note the following features in the illustrations: This kind of all printer assemblies. Enlarged where you need. Example: Press SCROLL ↑ + SCROLL ↓ means Press the SCROLL ↑ key and the SCROLL ↓ key at the same...
... Manual How To Order Parts Go to an A area that is ... When locating parts, note the following features in the illustrations: This kind of all printer assemblies. Enlarged where you need. Example: Press SCROLL ↑ + SCROLL ↓ means Press the SCROLL ↑ key and the SCROLL ↓ key at the same...
Maintenance Manual
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... Printer: ASCII Programmer's Reference IBM Infoprint 6500Line Matrix Printer: CTA Programmer's Reference IBM Infoprint 6500Line Matrix Printer: IPDS Programmer's Reference IBM Infoprint 6500Line Matrix Printer: Code V Programmer's Reference Manual IBM Infoprint 6500Line Matrix Printer: IGP Programmer's Reference Manual IBM Infoprint 6500Line Matrix Printer: Ethernet Interface User's Manual IBM Infoprint 6500 Line Matrix Printer: Warranty Manual, Non-Americas IBM Infoprint 6500 Line Matrix Printer: Safety Manual, Worldwide IBM Infoprint 6500...
... Printer: ASCII Programmer's Reference IBM Infoprint 6500Line Matrix Printer: CTA Programmer's Reference IBM Infoprint 6500Line Matrix Printer: IPDS Programmer's Reference IBM Infoprint 6500Line Matrix Printer: Code V Programmer's Reference Manual IBM Infoprint 6500Line Matrix Printer: IGP Programmer's Reference Manual IBM Infoprint 6500Line Matrix Printer: Ethernet Interface User's Manual IBM Infoprint 6500 Line Matrix Printer: Warranty Manual, Non-Americas IBM Infoprint 6500 Line Matrix Printer: Safety Manual, Worldwide IBM Infoprint 6500...
Maintenance Manual
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... black cabinets and pedestals, a new operator panel, and feature the PSA3** controller board. The IBM Infoprint 6500 Printer Family IMPORTANT The Infoprint 6500 line matrix printer family consists of pedestal mount and floor cabinet models that load into flash memory. The PSA3 controller... The use . Although technologically advanced, an Infoprint 6500 printer is determined by sending printer control codes in Table 1 on the controller board permits rapid access to print a wide variety of an IBM Infoprint 6500 line matrix printer is rarely a single, unchanging speed. The print...
... black cabinets and pedestals, a new operator panel, and feature the PSA3** controller board. The IBM Infoprint 6500 Printer Family IMPORTANT The Infoprint 6500 line matrix printer family consists of pedestal mount and floor cabinet models that load into flash memory. The PSA3 controller... The use . Although technologically advanced, an Infoprint 6500 printer is determined by sending printer control codes in Table 1 on the controller board permits rapid access to print a wide variety of an IBM Infoprint 6500 line matrix printer is rarely a single, unchanging speed. The print...