User Guide
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... computer. System reliability considerations To help ensure proper system cooling and system reliability, make changes to download and apply the most recent firmware updates. Do not place objects in the computer, open space around the computer to allow the computer cooling system to lift a ...before you work properly. Place removed covers and other devices. v When you have to access the inside of the computer to http://www.ibm.com/intellistation/; Chapter 4. then, select your computer, go to install options, you have an adequate number of the drive bays has a drive or...
... computer. System reliability considerations To help ensure proper system cooling and system reliability, make changes to download and apply the most recent firmware updates. Do not place objects in the computer, open space around the computer to allow the computer cooling system to lift a ...before you work properly. Place removed covers and other devices. v When you have to access the inside of the computer to http://www.ibm.com/intellistation/; Chapter 4. then, select your computer, go to install options, you have an adequate number of the drive bays has a drive or...
Installation Guide
Page 13
Chapter 1. To check for setting up the IBM® IntelliStation® Z Pro Type 9228 computer. For documentation updates, under Search technical support, type 9228 and click Search. Note: Changes are on labels on the bottom of the computer and on page 3 for locating firmware and documentation might have features that are available, you can download them from...
Chapter 1. To check for setting up the IBM® IntelliStation® Z Pro Type 9228 computer. For documentation updates, under Search technical support, type 9228 and click Search. Note: Changes are on labels on the bottom of the computer and on page 3 for locating firmware and documentation might have features that are available, you can download them from...
Installation Guide
Page 39
..., read-only memory cyclic redundancy check make sure that step must be performed only by "(Trained service technician only)," that the latest firmware is installed. (EEPROM CRC) #1 is solved. corrupted. 2. (Trained service technician only) Replace the system board. 187 The VPD... (Trained service technician only) Replace the system board. 184 The power-on be invalid and must be reset. Reseat the battery. 3. the IBM IntelliStation Documentation CD. 3. (Trained service technician only) Replace the system board. 188 The EEPROM CRC #2 is 1. If you add or remove memory....
..., read-only memory cyclic redundancy check make sure that step must be performed only by "(Trained service technician only)," that the latest firmware is installed. (EEPROM CRC) #1 is solved. corrupted. 2. (Trained service technician only) Replace the system board. 187 The VPD... (Trained service technician only) Replace the system board. 184 The power-on be invalid and must be reset. Reseat the battery. 3. the IBM IntelliStation Documentation CD. 3. (Trained service technician only) Replace the system board. 188 The EEPROM CRC #2 is 1. If you add or remove memory....
Installation Guide
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...15 the Ethernet controller 17 controller Ethernet 17 controls and indicators 9 creating an emergency recovery diskette in Windows 19 an IBM Enhanced Diagnostics diskette 20 D data rate, Ethernet controller 17 diagnostic tools 23 diskette drive activity LED 10 E electrical ...system board 17 modes 17 teaming 17 Ethernet controller configuring 17 Ethernet controller configuration 15 Ethernet controller, configuring 17 F features and specifications 8 firmware updates 1 H heat output 8 I information, related documentation 4 intermittent problems 41 K keyboard problems 41, 42 L LEDs activity 9, 10...
...15 the Ethernet controller 17 controller Ethernet 17 controls and indicators 9 creating an emergency recovery diskette in Windows 19 an IBM Enhanced Diagnostics diskette 20 D data rate, Ethernet controller 17 diagnostic tools 23 diskette drive activity LED 10 E electrical ...system board 17 modes 17 teaming 17 Ethernet controller configuring 17 Ethernet controller configuration 15 Ethernet controller, configuring 17 F features and specifications 8 firmware updates 1 H heat output 8 I information, related documentation 4 intermittent problems 41 K keyboard problems 41, 42 L LEDs activity 9, 10...
Service Guide
Page 5
...information and instructions 13 Updating the firmware 13 Configuring the computer 13 Starting ... conditions viii Guidelines for servicing electrical equipment viii Safety statements ix Chapter 1. Parts listing, Type 9228 and 9232 19 Replaceable computer components 20 Keyboards (USB 23 Product recovery CDs 25 Power cords...backplate 40 Removing a DIMM 41 Installing a DIMM 42 Removing the battery 45 Installing the battery 45 © Copyright IBM Corp. 2007 iii Introduction 1 Related documentation 1 Notices and statements in this document 2 Features and specifications 3 Controls,...
...information and instructions 13 Updating the firmware 13 Configuring the computer 13 Starting ... conditions viii Guidelines for servicing electrical equipment viii Safety statements ix Chapter 1. Parts listing, Type 9228 and 9232 19 Replaceable computer components 20 Keyboards (USB 23 Product recovery CDs 25 Power cords...backplate 40 Removing a DIMM 41 Installing a DIMM 42 Removing the battery 45 Installing the battery 45 © Copyright IBM Corp. 2007 iii Introduction 1 Related documentation 1 Notices and statements in this document 2 Features and specifications 3 Controls,...
Service Guide
Page 31
...the User's Guide on the system board or restore the pre-existing firmware from the Configuration/Setup Utility program. Configuring the computer The following configuration programs are available at http://www.ibm.com/support/. You can select to configure serial port assignments, change interrupt...set passwords, and set in the startup sequence. v Boot Menu program The Boot Menu program is part of the firmware stored on the IBM IntelliStation Documentation CD. You can customize where the network startup option appears in the Configuration/Setup Utility program. When replacing ...
...the User's Guide on the system board or restore the pre-existing firmware from the Configuration/Setup Utility program. Configuring the computer The following configuration programs are available at http://www.ibm.com/support/. You can select to configure serial port assignments, change interrupt...set passwords, and set in the startup sequence. v Boot Menu program The Boot Menu program is part of the firmware stored on the IBM IntelliStation Documentation CD. You can customize where the network startup option appears in the Configuration/Setup Utility program. When replacing ...
Service Guide
Page 142
...in "Diagnostic text messages" on page 19 to the COM1 serial port. 2. (Trained service technician only) Replace the system board. 124 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide To save the test log to a diskette, you exit from the diagnostic programs, the test... to determine which components are customer replaceable units (CRU) and which they are listed in the central position of BIOS code and firmware are running the diagnostic programs. When you must be any numeral or letter. this function does not work with preformatted diskettes. v...
...in "Diagnostic text messages" on page 19 to the COM1 serial port. 2. (Trained service technician only) Replace the system board. 124 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide To save the test log to a diskette, you exit from the diagnostic programs, the test... to determine which components are customer replaceable units (CRU) and which they are listed in the central position of BIOS code and firmware are running the diagnostic programs. When you must be any numeral or letter. this function does not work with preformatted diskettes. v...
Service Guide
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...board 035-254-0nn Setup error; Mini-PCI Express adapter 2. Update the ServeRAID adapter firmware (see "Updating the firmware" on page 13). 2. Update the ServeRAID adapter firmware (see "Starting the Configuration/Setup Utility program" on page 19 to determine which components... documentation for more memory available (see "Updating the firmware" on page 13). 2. then, run test. Adapter cable 3. Reseat the ServeRAID adapter. 2. ServeRAID adapter b. Replace the ServeRAID adapter. 126 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide v Follow...
...board 035-254-0nn Setup error; Mini-PCI Express adapter 2. Update the ServeRAID adapter firmware (see "Updating the firmware" on page 13). 2. Update the ServeRAID adapter firmware (see "Starting the Configuration/Setup Utility program" on page 19 to determine which components... documentation for more memory available (see "Updating the firmware" on page 13). 2. then, run test. Adapter cable 3. Reseat the ServeRAID adapter. 2. ServeRAID adapter b. Replace the ServeRAID adapter. 126 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide v Follow...
Service Guide
Page 145
... in which components are field replaceable units (FRU). v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 13). 2. Update the ServeRAID adapter firmware (see "Updating the firmware" on page 13). 2. Reseat the ServeRAID adapter. 3. Replace the ServeRAID adapter. 035-276-... the attached drive. 035-274-0nn Adapter Parameters set error. 1. Reseat the ServeRAID adapter. 3. Update the ServeRAID adapter firmware (see "Updating the firmware" on page 13). 2. Replace the ServeRAID adapter. 035-278-001 Adapter NVSRAM test error. 1. Replace the ServeRAID adapter...
... in which components are field replaceable units (FRU). v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 13). 2. Update the ServeRAID adapter firmware (see "Updating the firmware" on page 13). 2. Reseat the ServeRAID adapter. 3. Replace the ServeRAID adapter. 035-276-... the attached drive. 035-274-0nn Adapter Parameters set error. 1. Reseat the ServeRAID adapter. 3. Update the ServeRAID adapter firmware (see "Updating the firmware" on page 13). 2. Replace the ServeRAID adapter. 035-278-001 Adapter NVSRAM test error. 1. Replace the ServeRAID adapter...
Service Guide
Page 146
... disk. Check the system-event/error log before replacing a FRU. 2. Reseat the SAS disk with ID nn. 128 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide Update the ServeRAID adapter firmware (see "Updating the firmware" on page 13). 2. Replace the ServeRAID adapter. 035-283-001 Adapter Battery error. Reseat the following components...
... disk. Check the system-event/error log before replacing a FRU. 2. Reseat the SAS disk with ID nn. 128 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide Update the ServeRAID adapter firmware (see "Updating the firmware" on page 13). 2. Replace the ServeRAID adapter. 035-283-001 Adapter Battery error. Reseat the following components...
Service Guide
Page 160
... the controller. v If an action step is corrected: a. Reseat the ServeRAID controller. 3. Replace the ServeRAID controller. 142 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide Place download jumpers on page 139. 2. b. Disconnect one at a time from ...Updating the BIOS code on the computer" on the adapter. 2. c. Install the download jumpers, and update the BIOS code and firmware for the controller. Reseat the ServeRAID controller. 2. Replace the ServeRAID controller. 3000-31xx A code DRAM error occurred. 1. 1. Reseat...
... the controller. v If an action step is corrected: a. Reseat the ServeRAID controller. 3. Replace the ServeRAID controller. 142 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide Place download jumpers on page 139. 2. b. Disconnect one at a time from ...Updating the BIOS code on the computer" on the adapter. 2. c. Install the download jumpers, and update the BIOS code and firmware for the controller. Reseat the ServeRAID controller. 2. Replace the ServeRAID controller. 3000-31xx A code DRAM error occurred. 1. 1. Reseat...
Service Guide
Page 161
...Replace the ServeRAID controller. 7xxx thru 8xxx A host/local PCI bus interface error occurred. 1. Update the BIOS code and firmware for the controller. Z refers to determine which components are customer replaceable units (CRU) and which they are field replaceable ...sure that the computer supports the controller. 3. Hard disk drive b. Replace the following components: a. v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 139. 2. Reseat the ServeRAID controller. 3. ServeRAID controller 4. Hard disk drive b. For more information about updating the...
...Replace the ServeRAID controller. 7xxx thru 8xxx A host/local PCI bus interface error occurred. 1. Update the BIOS code and firmware for the controller. Z refers to determine which components are customer replaceable units (CRU) and which they are field replaceable ...sure that the computer supports the controller. 3. Hard disk drive b. Replace the following components: a. v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 139. 2. Reseat the ServeRAID controller. 3. ServeRAID controller 4. Hard disk drive b. For more information about updating the...
Service Guide
Page 162
... by a trained service technician. Replace the ServeRAID controller. ServeRAID controller 4. ServeRAID controller 144 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide Error code Description Action EFFE The firmware code is connected correctly. 3. Update the BIOS code and firmware for the controller. Then, remove the jumpers. Follow the instructions in the order shown...
... by a trained service technician. Replace the ServeRAID controller. ServeRAID controller 4. ServeRAID controller 144 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide Error code Description Action EFFE The firmware code is connected correctly. 3. Update the BIOS code and firmware for the controller. Then, remove the jumpers. Follow the instructions in the order shown...
Service Guide
Page 178
...) expansion slot removing 59 rear fan installing 58 rear fan removal 57 fan-sink installation 78 removing 75 FCC Class B notice 156 features and specifications 3 firmware, updating 13 flash-updating 139 formatting SAS hard disk drive 16 front adapter-retention bracket installing 68 removing 67 front connectors 4 H hard disk drive, problems... power switch/LED assembly 64 rear adapter-retention bracket 70 rear fan 58 side cover 32 simple-swap 52 speaker 47 system board 85 160 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide
...) expansion slot removing 59 rear fan installing 58 rear fan removal 57 fan-sink installation 78 removing 75 FCC Class B notice 156 features and specifications 3 firmware, updating 13 flash-updating 139 formatting SAS hard disk drive 16 front adapter-retention bracket installing 68 removing 67 front connectors 4 H hard disk drive, problems... power switch/LED assembly 64 rear adapter-retention bracket 70 rear fan 58 side cover 32 simple-swap 52 speaker 47 system board 85 160 IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide
Service Guide
Page 181
United States FCC Class B notice 156 Universal Serial Bus (USB) connectors rear 6 Universal Serial Bus (USB) problems 117 updating firmware 13 USB port problems 117 keyboard, USB 117 mouse, USB 117 pointing device, USB 117 using Boot Menu program 14 LSI Logic Configuration program 16 utility program Configuration/Setup 14 Utility program Configuration/Setup 14 V video connector 6 video controller 3 specifications 3 video problems 112 W weight 3 Index 163
United States FCC Class B notice 156 Universal Serial Bus (USB) connectors rear 6 Universal Serial Bus (USB) problems 117 updating firmware 13 USB port problems 117 keyboard, USB 117 mouse, USB 117 pointing device, USB 117 using Boot Menu program 14 LSI Logic Configuration program 16 utility program Configuration/Setup 14 Utility program Configuration/Setup 14 V video connector 6 video controller 3 specifications 3 video problems 112 W weight 3 Index 163