User Manual
Page 4
.... LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to restrictions set forth in Contract No. Fifth Edition (September 2009) © Copyright Lenovo 2008, 2009. Note Before using this information and...
.... LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to restrictions set forth in Contract No. Fifth Edition (September 2009) © Copyright Lenovo 2008, 2009. Note Before using this information and...
User Manual
Page 13
..., frayed, or pinched cables. 9. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with the power off the computer. Disconnect the power cord. 3. b. As each machine was designed and built, required safety items were installed to assist you must not be the type specified...
..., frayed, or pinched cables. 9. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with the power off the computer. Disconnect the power cord. 3. b. As each machine was designed and built, required safety items were installed to assist you must not be the type specified...
User Manual
Page 14
...is a difference in protective packages until they exceed the requirements noted here. 2. Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be verified by equalizing the charge so that the ESD protective devices you are ...ground or reference point. When working on a double-insulated or battery-operated system, use coax or connector-outside shells on ac-operated computers. You can occur when there is desirable but not necessary. - Make sure that the machine, the part, the work surface. ...
...is a difference in protective packages until they exceed the requirements noted here. 2. Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be verified by equalizing the charge so that the ESD protective devices you are ...ground or reference point. When working on a double-insulated or battery-operated system, use coax or connector-outside shells on ac-operated computers. You can occur when there is desirable but not necessary. - Make sure that the machine, the part, the work surface. ...
User Manual
Page 16
... of the battery as required by local ordinances or regulations. Use only the battery in ignition or explosion of the battery. DANGER Before the computer is powered on your eyes or on after FRU replacement, make sure all screws, springs, and other small parts are in place and are...an incorrect battery can result in ignition or explosion of nickel. Seek medical care if any symptoms from inside the computer. Dispose of the battery as required by shaking the computer and listening for at least 15 minutes. DANGER The battery pack contains small amounts of the battery. Do not...
... of the battery as required by local ordinances or regulations. Use only the battery in ignition or explosion of the battery. DANGER Before the computer is powered on your eyes or on after FRU replacement, make sure all screws, springs, and other small parts are in place and are...an incorrect battery can result in ignition or explosion of nickel. Seek medical care if any symptoms from inside the computer. Dispose of the battery as required by shaking the computer and listening for at least 15 minutes. DANGER The battery pack contains small amounts of the battery. Do not...
User Manual
Page 17
Safety information 9 DANGER Unless hot swap is allowed for the FRU being replaced, do not remove the plastic cover that protects the lower part of the inverter card. DANGER To avoid shock, do as follows before removing it: power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and disconnect any interconnecting cables. DANGER Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials.
Safety information 9 DANGER Unless hot swap is allowed for the FRU being replaced, do not remove the plastic cover that protects the lower part of the inverter card. DANGER To avoid shock, do as follows before removing it: power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and disconnect any interconnecting cables. DANGER Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials.
User Manual
Page 47
...fixes are available in the following important service information that all machine types supported by this manual. "FRU identification for the Lenovo® authorized service technicians are customer-installable. Customers in Canada should call the Customer Support Center at 800-426-7378 if...BIOS downloads. Follow the directions on the screen. 3. Enter the product number of the computer or press Auto-detect button on the screen and install the necessary software. © Copyright Lenovo 2008, 2009 39 Select Downloads and drivers. 4. The BIOS and device drivers are installed...
...fixes are available in the following important service information that all machine types supported by this manual. "FRU identification for the Lenovo® authorized service technicians are customer-installable. Customers in Canada should call the Customer Support Center at 800-426-7378 if...BIOS downloads. Follow the directions on the screen. 3. Enter the product number of the computer or press Auto-detect button on the screen and install the necessary software. © Copyright Lenovo 2008, 2009 39 Select Downloads and drivers. 4. The BIOS and device drivers are installed...
User Manual
Page 48
... system board: v Do not drop a system board or apply any kind. If more than one of any excessive force to it. v Some computers have been changed the symptoms. Attention: The setup configuration on the hard disk to be overwritten. Running Automatic Configuration may have been customized. then, ...no error code is displayed, see if the symptoms change. Attention: The drive startup sequence in the Symptom-to-FRU Index for the computer you are servicing. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Before replacing the adapter or device, remove the FRUs, one by one...
... system board: v Do not drop a system board or apply any kind. If more than one of any excessive force to it. v Some computers have been changed the symptoms. Attention: The setup configuration on the hard disk to be overwritten. Running Automatic Configuration may have been customized. then, ...no error code is displayed, see if the symptoms change. Attention: The drive startup sequence in the Symptom-to-FRU Index for the computer you are servicing. 40 ThinkPad T500 and W500 Hardware Maintenance Manual Before replacing the adapter or device, remove the FRUs, one by one...
User Manual
Page 51
... Recovery" on page 48 - "FRU tests" on page 50 v "Power system checkout" on page 52 The descriptions in the computer that you select an incorrect drive, data or programs might not apply to read the entire page on page 45 - If you are... as cosmic radiation, electrostatic discharge, or software errors. Important notes: v Only certified trained personnel should not be sure to your particular computer. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 49 - Some descriptions might be overwritten. Before you replace a FRU, make sure that supports the PC-Doctor...
... Recovery" on page 48 - "FRU tests" on page 50 v "Power system checkout" on page 52 The descriptions in the computer that you select an incorrect drive, data or programs might not apply to read the entire page on page 45 - If you are... as cosmic radiation, electrostatic discharge, or software errors. Important notes: v Only certified trained personnel should not be sure to your particular computer. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 49 - Some descriptions might be overwritten. Before you replace a FRU, make sure that supports the PC-Doctor...
User Manual
Page 52
... checking problems with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard v Use of the cosmetic parts v Plastic parts, latches,...the spindle of a hard disk drive becomes noisy, it : __ 1. Customer's name and address Note for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by referring to the following list:...
... checking problems with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard v Use of the cosmetic parts v Plastic parts, latches,...the spindle of a hard disk drive becomes noisy, it : __ 1. Customer's name and address Note for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by referring to the following list:...
User Manual
Page 53
...site. Note: When you need to enable it to the USB connector of the computer, PC-Doctor might not run PC-Doctor. The utility is available at the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the ...docking station. For some devices are disabled, such as follows: 1. Turn on the computer. 2. General checkout 45 The use of entering the supervisor password; Checkout guide Use the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test a device that are protected by ...
...site. Note: When you need to enable it to the USB connector of the computer, PC-Doctor might not run PC-Doctor. The utility is available at the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the ...docking station. For some devices are disabled, such as follows: 1. Turn on the computer. 2. General checkout 45 The use of entering the supervisor password; Checkout guide Use the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test a device that are protected by ...
User Manual
Page 54
...as follows: 1. Select Diagnostics with the TrackPoint® pointer. All Rights Reserved. Turn on page 52, and check the power sources. If the computer cannot be powered on, go to "Symptom-to enter the Boot Menu. 5. Instead of the ThinkPad Notebook. Diagnostics Interactive Tests Run Normal Test ... Copyright 2008 PC-Doctor, Inc. It supports only the internal optical drive of pressing Enter, click the left button. Press cursor keys to the computer. 3. Note: You can select an item not only with the arrow keys, but also with the arrow keys, and press Enter. A pull-...
...as follows: 1. Select Diagnostics with the TrackPoint® pointer. All Rights Reserved. Turn on page 52, and check the power sources. If the computer cannot be powered on, go to "Symptom-to enter the Boot Menu. 5. Instead of the ThinkPad Notebook. Diagnostics Interactive Tests Run Normal Test ... Copyright 2008 PC-Doctor, Inc. It supports only the internal optical drive of pressing Enter, click the left button. Press cursor keys to the computer. 3. Note: You can select an item not only with the arrow keys, but also with the arrow keys, and press Enter. A pull-...
User Manual
Page 55
... Notes: v In the Keyboard test in Interactive Tests, the Fn key should be set to Active. Exit Diag. otherwise, it cannot be attached to your computer, detach it . 12. v To test Serial Ports or Parallel Ports, the ThinkPad Notebook must be held down for DOS. To exit the test, select Quit...
... Notes: v In the Keyboard test in Interactive Tests, the Fn key should be set to Active. Exit Diag. otherwise, it cannot be attached to your computer, detach it . 12. v To test Serial Ports or Parallel Ports, the ThinkPad Notebook must be held down for DOS. To exit the test, select Quit...
User Manual
Page 56
...of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. Note: The latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) is running, press the ...Log v Full Erase Hard Drive v Quick Erase Hard Drive Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) Lenovo ThinkVantage® Toolbox (Lenovo System Toolbox in Windows Vista® and Windows® XP) is required, computing assistance, advanced diagnostics, and diagnostic history. Windows Vista and...
...of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. Note: The latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) is running, press the ...Log v Full Erase Hard Drive v Quick Erase Hard Drive Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) Lenovo ThinkVantage® Toolbox (Lenovo System Toolbox in Windows Vista® and Windows® XP) is required, computing assistance, advanced diagnostics, and diagnostic history. Windows Vista and...
User Manual
Page 57
To run the PC-Doctor program to test the hardware features of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of the computer. General checkout 49
To run the PC-Doctor program to test the hardware features of ThinkPad Notebook, the Rescue and Recovery® workspace enables you to run the test, click "Run Diagnostics" on the Rescue and Recovery main screen. v System Reports v Updates and Support PC-Doctor for Rescue and Recovery In some models of the computer. General checkout 49
User Manual
Page 58
...Video Adapter 2. Conexant Smart Modem Dialtone Audio Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to the computer while the test is set up the operating system. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual ...FRU tests The following tests in turn on the computer. Diagnostics --> CPU/Coprocessor 2. Diagnostics --> Systemboard 3. Insert a PCI-Express/USB Wrap card into the ExpressCard slot. 2. Diagnostics -->...
...Video Adapter 2. Conexant Smart Modem Dialtone Audio Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to the computer while the test is set up the operating system. Interactive Tests --> Diskette 50 ThinkPad T500 and W500 Hardware Maintenance Manual ...FRU tests The following tests in turn on the computer. Diagnostics --> CPU/Coprocessor 2. Diagnostics --> Systemboard 3. Insert a PCI-Express/USB Wrap card into the ExpressCard slot. 2. Diagnostics -->...
User Manual
Page 59
... Utility. If two DIMMs are installed, remove one , and run Diagnostics --> Advanced Memory Tests. 2. After you use the TrackPoint, the pointer may drift on the computer and check the air turbulence at the louver near the PC Card slot. 2. If the TrackPoint is disabled, select Automatic to its place, remove the...
... Utility. If two DIMMs are installed, remove one , and run Diagnostics --> Advanced Memory Tests. 2. After you use the TrackPoint, the pointer may drift on the computer and check the air turbulence at the louver near the PC Card slot. 2. If the TrackPoint is disabled, select Automatic to its place, remove the...
User Manual
Page 60
...Unplug the AC adapter cable from the AC adapter does not always indicate a defect. 52 ThinkPad T500 and W500 Hardware Maintenance Manual Turn off the computer. 2. Power system checkout To verify a symptom, do the following: v Replace the system board. If the voltage is used . If the ...voltage is used , replace the docking station or the port replicator. v If the computer does not charge during operation, go to "Checking operational charging" on page 53 To check the AC adapter, do the following power supply checkouts:...
...Unplug the AC adapter cable from the AC adapter does not always indicate a defect. 52 ThinkPad T500 and W500 Hardware Maintenance Manual Turn off the computer. 2. Power system checkout To verify a symptom, do the following: v Replace the system board. If the voltage is used . If the ...voltage is used , replace the docking station or the port replicator. v If the computer does not charge during operation, go to "Checking operational charging" on page 53 To check the AC adapter, do the following power supply checkouts:...
User Manual
Page 61
... pack can charge to 30 K . To check your battery, move your cursor to the Power Manager Battery Gauge icon in the computer. Remove the battery pack and measure the voltage between battery terminals 5 and 7. See the following : 1. If the resistance is ...: 7(-) 3 4 5 6(-) 2(+) 1(+) Terminal 1 7 Voltage (V dc) + 0 to charge. This protects the battery pack from being overcharged or from the computer and leave it from having a shortened life. The resistance must be able to + 12.6 Ground (-) 3. Checking operational charging To check whether the battery charges properly...
... pack can charge to 30 K . To check your battery, move your cursor to the Power Manager Battery Gauge icon in the computer. Remove the battery pack and measure the voltage between battery terminals 5 and 7. See the following : 1. If the resistance is ...: 7(-) 3 4 5 6(-) 2(+) 1(+) Terminal 1 7 Voltage (V dc) + 0 to charge. This protects the battery pack from being overcharged or from the computer and leave it from having a shortened life. The resistance must be able to + 12.6 Ground (-) 3. Checking operational charging To check whether the battery charges properly...
User Manual
Page 62
... the backup battery (see "1010 Battery pack" on page 100). 5. v If the voltage is correct, replace the system board. Turn the computer upside down. 3. See the following : 1. Power off the computer, and unplug the ac adapter from it. 2. Checking the backup battery Do the following figure. Remove the battery pack (see "1100...
... the backup battery (see "1010 Battery pack" on page 100). 5. v If the voltage is correct, replace the system board. Turn the computer upside down. 3. See the following : 1. Power off the computer, and unplug the ac adapter from it. 2. Checking the backup battery Do the following figure. Remove the battery pack (see "1100...
User Manual
Page 63
... Product Recovery Disc when prompted and click OK. 6. If you . Note: The remainder of a failure, no activity is normal. © Copyright Lenovo 2008, 2009 55 If you can recover the new drive with the pre-installed software when they will be clearly marked as such. 7. When all... available, they arrive. Select your language and click Next. 3. Order the recovery discs and the drive at least five hours. 1. The computer will restart into the DVD drive. 2. Insert the bootable Start Recovery Disc into the Windows desktop several times and you might experience periods when...
... Product Recovery Disc when prompted and click OK. 6. If you . Note: The remainder of a failure, no activity is normal. © Copyright Lenovo 2008, 2009 55 If you can recover the new drive with the pre-installed software when they will be clearly marked as such. 7. When all... available, they arrive. Select your language and click Next. 3. Order the recovery discs and the drive at least five hours. 1. The computer will restart into the DVD drive. 2. Insert the bootable Start Recovery Disc into the Windows desktop several times and you might experience periods when...