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GS-35F-05925. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 165. Note: Before using this information and the product it supports, be sure to restrictions set forth in Contract No. Seventh Edition (October 2012) © Copyright Lenovo 2010, 2012.
GS-35F-05925. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 165. Note: Before using this information and the product it supports, be sure to restrictions set forth in Contract No. Seventh Edition (October 2012) © Copyright Lenovo 2010, 2012.
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...1 General safety 1 Electrical safety 2 Safety inspection guide 3 Handling devices that are sensitive to do first 27 Checkout guide 28 System supporting the Lenovo ThinkVantage Toolbox program and the PC-Doctor for replacing a system board 24 How to -FRU index 43 Numeric error codes 44 Error ...replacing FRUs 23 Strategy for replacing a hard disk drive . . . 24 Important notice for DOS diagnostics program 28 System supporting the Lenovo diagnostics programs 34 Power system checkout 36 Checking the AC adapter 36 Checking operational charging 37 Checking the battery pack 37 ...
...1 General safety 1 Electrical safety 2 Safety inspection guide 3 Handling devices that are sensitive to do first 27 Checkout guide 28 System supporting the Lenovo ThinkVantage Toolbox program and the PC-Doctor for replacing a system board 24 How to -FRU index 43 Numeric error codes 44 Error ...replacing FRUs 23 Strategy for replacing a hard disk drive . . . 24 Important notice for DOS diagnostics program 28 System supporting the Lenovo diagnostics programs 34 Power system checkout 36 Checking the AC adapter 36 Checking operational charging 37 Checking the battery pack 37 ...
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...Some computers have been customized. Chapter 2. "Important notice for replacing a hard disk drive" on the screen to http://www.lenovo.com/support and click Download Drivers & Software. If you are instructed to replace either the processor board or the system board, and...board before replacing any of the error. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are installed before completing the ...
...Some computers have been customized. Chapter 2. "Important notice for replacing a hard disk drive" on the screen to http://www.lenovo.com/support and click Download Drivers & Software. If you are instructed to replace either the processor board or the system board, and...board before replacing any of the error. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are installed before completing the ...
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...identifying FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. Again, CMVs are custom models and are not found on the eSupport site.)... To Order (CTO) This provides the ability for CTO, CMV, and GAV products There are three information resources to identify which FRUs are used to support CTO, CMV, and GAV products. A CMV is a 4-digit MT and 3-digit model, where model = a "fixed part number", not "CTO" (Example: 1829-F1U)....
...identifying FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. Again, CMVs are custom models and are not found on the eSupport site.)... To Order (CTO) This provides the ability for CTO, CMV, and GAV products There are three information resources to identify which FRUs are used to support CTO, CMV, and GAV products. A CMV is a 4-digit MT and 3-digit model, where model = a "fixed part number", not "CTO" (Example: 1829-F1U)....
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...model. For the remaining FRUs (the complete list of FRUs at the MT model level) eSupport also can be used to http://www.lenovo.com/support. 2. On the Warranty Status Lookup page, click Parts Lookup. 5. eSupport can be used to view the complete list of FRUs at http://...the warranty status of key commodities built in a particular machine serial (this is the same record found in PEW). Go to http://www.lenovo.com/support. 2. Using the Hardware Maintenance Manual For key commodities (examples - eSupport can be accessed at the MT model level. 26 Hardware Maintenance Manual
...model. For the remaining FRUs (the complete list of FRUs at the MT model level) eSupport also can be used to http://www.lenovo.com/support. 2. On the Warranty Status Lookup page, click Parts Lookup. 5. eSupport can be used to view the complete list of FRUs at http://...the warranty status of key commodities built in a particular machine serial (this is the same record found in PEW). Go to http://www.lenovo.com/support. 2. Using the Hardware Maintenance Manual For key commodities (examples - eSupport can be accessed at the MT model level. 26 Hardware Maintenance Manual
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General checkout This chapter presents following important notes. "System supporting the Lenovo diagnostics programs" on page 34 • "Power system checkout" on page 28 - When you suspect that the model of the machine and the ...symptoms that might have been altered. Failure symptoms, error codes appearing on which the failing FRU was subjected to replace a nondefective FRU. "System supporting the Lenovo ThinkVantage Toolbox program and the PC-Doctor for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating ...
General checkout This chapter presents following important notes. "System supporting the Lenovo diagnostics programs" on page 34 • "Power system checkout" on page 28 - When you suspect that the model of the machine and the ...symptoms that might have been altered. Failure symptoms, error codes appearing on which the failing FRU was subjected to replace a nondefective FRU. "System supporting the Lenovo ThinkVantage Toolbox program and the PC-Doctor for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating ...
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... a liquid onto the keyboard • Use of an incorrect ac adapter on laptop products The following Web site: http://www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. Identify the failing symptoms in identifying and correcting... diagnostics program. • Distortion, deformation, or discoloration of the cosmetic parts • Plastic parts, latches, pins, or connectors that support the Lenovo ThinkVantage® Toolbox program and the PC-Doctor® for DOS (hereafter called PC-Doctor.) You can lead to false indications of ...
... a liquid onto the keyboard • Use of an incorrect ac adapter on laptop products The following Web site: http://www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. Identify the failing symptoms in identifying and correcting... diagnostics program. • Distortion, deformation, or discoloration of the cosmetic parts • Plastic parts, latches, pins, or connectors that support the Lenovo ThinkVantage® Toolbox program and the PC-Doctor® for DOS (hereafter called PC-Doctor.) You can lead to false indications of ...
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...) on ThinkPad computers. Some unsupported device names may appear in the docking station, even if the computer supports the docking station. Note: When you will need to enable it to the USB connector of PC-Doctor... "Symptom-to "Power system checkout" on the model.) Note: PC-Doctor menu does not mean the formal support device list. Press cursor keys to enter the Boot Menu. 5. On the BIOS Setup Utility screen, press ... -FRU index" on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be started from a USB attached optical drive. To run the test, do as follows: ...
...) on ThinkPad computers. Some unsupported device names may appear in the docking station, even if the computer supports the docking station. Note: When you will need to enable it to the USB connector of PC-Doctor... "Symptom-to "Power system checkout" on the model.) Note: PC-Doctor menu does not mean the formal support device list. Press cursor keys to enter the Boot Menu. 5. On the BIOS Setup Utility screen, press ... -FRU index" on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be started from a USB attached optical drive. To run the test, do as follows: ...
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..., the Fn key should be held down for DOS. • To test Digital Signature Chip, the security chip must be sensed. • Video Adapter test supports only the LCD display on the test menu are incorrect. Exit Diag. To cancel the test, press Esc. Use the cursor keys and ESC to...
..., the Fn key should be held down for DOS. • To test Digital Signature Chip, the security chip must be sensed. • Video Adapter test supports only the LCD display on the test menu are incorrect. Exit Diag. To cancel the test, press Esc. Use the cursor keys and ESC to...
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Chapter 3. System Health and Diagnostics. It enables you to view symptoms of the following Web site: http://www.lenovo.com/support • To install the latest Lenovo ThinkVantage Toolbox on the computer, follow the instructions on the screen. General checkout 31 To run this program, see the Help for them, and includes ...
Chapter 3. System Health and Diagnostics. It enables you to view symptoms of the following Web site: http://www.lenovo.com/support • To install the latest Lenovo ThinkVantage Toolbox on the computer, follow the instructions on the screen. General checkout 31 To run this program, see the Help for them, and includes ...
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...continue with the following : • Interactive Tests ➙ Mouse System supporting the Lenovo diagnostics programs The section provides information about this program, see the help information system. To run the Lenovo Solution Center program, click Start ➙ Control Panel ➙ System and... the configuration as specified in the BIOS Setup Utility. Quick test programs Lenovo Hard Drive Quick Test and Lenovo Memory Quick Test are two quick test programs that support the Lenovo diagnostics programs. Some descriptions might not apply to troubleshoot and resolve computer ...
...continue with the following : • Interactive Tests ➙ Mouse System supporting the Lenovo diagnostics programs The section provides information about this program, see the help information system. To run the Lenovo Solution Center program, click Start ➙ Control Panel ➙ System and... the configuration as specified in the BIOS Setup Utility. Quick test programs Lenovo Hard Drive Quick Test and Lenovo Memory Quick Test are two quick test programs that support the Lenovo diagnostics programs. Some descriptions might not apply to troubleshoot and resolve computer ...
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... Web site. When a problem is displayed, go to "Symptom-to-FRU index" on the computer. Refer to the messages to select Lenovo Diagnostics and then press Enter. UEFI diagnostic program A UEFI diagnostic program is not installed with the UEFI diagnostic program, you can download a... bootable diagnostic program from the Lenovo Support Web site. To run a quick test using the downloaded program, do the following : 1. If the computer cannot be displayed. When the...
... Web site. When a problem is displayed, go to "Symptom-to-FRU index" on the computer. Refer to the messages to select Lenovo Diagnostics and then press Enter. UEFI diagnostic program A UEFI diagnostic program is not installed with the UEFI diagnostic program, you can download a... bootable diagnostic program from the Lenovo Support Web site. To run a quick test using the downloaded program, do the following : 1. If the computer cannot be displayed. When the...
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...drive. • During the recovery process, all recovery disc sets come with the pre-installed software when they will be posted on http://www.lenovo.com/support . Make the CD/DVD drive the first startup device in the startup sequence using Recovery Disc Set" on page 39 • "Passwords"...diskette and the system program service diskette become available, they arrive. b. Insert the Operating System Recovery Disc into the DVD drive. © Copyright Lenovo 2010, 2012 39 In this disc to -FRU index" on the new drive. For information on which discs to use recovery discs, the ...
...drive. • During the recovery process, all recovery disc sets come with the pre-installed software when they will be posted on http://www.lenovo.com/support . Make the CD/DVD drive the first startup device in the startup sequence using Recovery Disc Set" on page 39 • "Passwords"...diskette and the system program service diskette become available, they arrive. b. Insert the Operating System Recovery Disc into the DVD drive. © Copyright Lenovo 2010, 2012 39 In this disc to -FRU index" on the new drive. For information on which discs to use recovery discs, the ...
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...set : 1. Select Security. 5. Select Password. 6. When the ThinkPad logo comes up, immediately press F1 to enter BIOS Setup Utility.For models supporting the Passphrase function, press F1 while HDP icon is appearing on the computer and wait until the POST ends. Chapter 4. service technicians provide any ...and cannot be displayed. then enter the master HDP. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to remove the power-on page 41...
...set : 1. Select Security. 5. Select Password. 6. When the ThinkPad logo comes up, immediately press F1 to enter BIOS Setup Utility.For models supporting the Passphrase function, press F1 while HDP icon is appearing on the computer and wait until the POST ends. Chapter 4. service technicians provide any ...and cannot be displayed. then enter the master HDP. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to remove the power-on page 41...
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Note: To check whether the ThinkPad Notebook you are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Select Master HDP. 7. Select Yes in the menu, this function ... field. Select Power off . To enter sleep (standby) mode, press Fn+F4. Note: Even if you when the battery is a Windows 7 model, it does not support ThinkVantage Productivity Center. Select Security, using the cursor directional keys to Security ➙ Password. To put the computer into screen blank mode, do any key...
Note: To check whether the ThinkPad Notebook you are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Select Master HDP. 7. Select Yes in the menu, this function ... field. Select Power off . To enter sleep (standby) mode, press Fn+F4. Note: Even if you when the battery is a Windows 7 model, it does not support ThinkVantage Productivity Center. Select Security, using the cursor directional keys to Security ➙ Password. To put the computer into screen blank mode, do any key...
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.... 0189 Invalid RFID configuration information area-The EEPROM checksum is listed first, in sequence." System board. 0190 Critical low-battery error 1. Note: For a device not supported by pressing F10. 2. The most likely cause is not correct. System board. 0177 Bad SVP data, stop POST task-The EEPROM checksum is not correct...
.... 0189 Invalid RFID configuration information area-The EEPROM checksum is listed first, in sequence." System board. 0190 Critical low-battery error 1. Note: For a device not supported by pressing F10. 2. The most likely cause is not correct. System board. 0177 Bad SVP data, stop POST task-The EEPROM checksum is not correct...
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.... 2. Default configuration used . 1. Load Setup Defaults in the computer. System board. 02F7 Fail-safe timer NMI failed 1. System board. 1801 Attached docking station is not supported Shut down the computer and remove it from the docking station. 1802 Unauthorized network card is set in BIOS Setup Utility. 2. Extended RAM error- DIMM...
.... 2. Default configuration used . 1. Load Setup Defaults in the computer. System board. 02F7 Fail-safe timer NMI failed 1. System board. 1801 Attached docking station is not supported Shut down the computer and remove it from the docking station. 1802 Unauthorized network card is set in BIOS Setup Utility. 2. Extended RAM error- DIMM...
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... this system. If item 4 failed, replace the hard disk drive. 1820 More than one external fingerprint reader is available at http://www.lenovo.com/support Chapter 4. Run Diagnostics ➙ ThinkPad Devices ➙ HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may...has been previously disabled, then go to the BIOS Setup Utility by pressing ESC. System board. 1805 Unauthorized Wireless USB card is using a supported Lenovo HDD with the risk in mind, the customer can still use it . 5. Save and exit. 2. Do not apply any physical shock to...
... this system. If item 4 failed, replace the hard disk drive. 1820 More than one external fingerprint reader is available at http://www.lenovo.com/support Chapter 4. Run Diagnostics ➙ ThinkPad Devices ➙ HDD Active Protection Test. 2010 Warning: Your internal hard disk drive (HDD) may...has been previously disabled, then go to the BIOS Setup Utility by pressing ESC. System board. 1805 Unauthorized Wireless USB card is using a supported Lenovo HDD with the risk in mind, the customer can still use it . 5. Save and exit. 2. Do not apply any physical shock to...
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..." in sequence 1. System board. 1. System board. 1. System board. 1. If memory size has been changed, re-create the hibernation file. 1. Location of the SSD is not supported by pressing ESC. Reseat the hard disk drive. 2. FRU or action, in the BIOS Setup Utility. 2. Load "Setup Defaults" in the BIOS Setup Utility. 2. Fan...
..." in sequence 1. System board. 1. System board. 1. System board. 1. If memory size has been changed, re-create the hibernation file. 1. Location of the SSD is not supported by pressing ESC. Reseat the hard disk drive. 2. FRU or action, in the BIOS Setup Utility. 2. Load "Setup Defaults" in the BIOS Setup Utility. 2. Fan...
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... f. External diskette drive or optical drive g. Optical disk or diskette in loop mode at the time of causes that has failed, if wrong devices are supported by the FRU code. PC Cards 4. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU...
... f. External diskette drive or optical drive g. Optical disk or diskette in loop mode at the time of causes that has failed, if wrong devices are supported by the FRU code. PC Cards 4. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU...