Brochure
Page 4
...disposal and recycling to lower customer costs, support faster image deployment, reduce end-user downtime and post-deployment errors. ThinkPad Protection, Lenovo Online Backup and Next Business Day Warranty Upgrade - Available in 1-year or 3-year term. Lenovo imaging services are proven to secure data ...destruction and disk wiping. priority call routing to advanced level Lenovo Online Backup technicians, software support and I .T. Easy. staffs focus on to restore them via an Internet connection. Asset Recovery Service A convenient...
...disposal and recycling to lower customer costs, support faster image deployment, reduce end-user downtime and post-deployment errors. ThinkPad Protection, Lenovo Online Backup and Next Business Day Warranty Upgrade - Available in 1-year or 3-year term. Lenovo imaging services are proven to secure data ...destruction and disk wiping. priority call routing to advanced level Lenovo Online Backup technicians, software support and I .T. Easy. staffs focus on to restore them via an Internet connection. Asset Recovery Service A convenient...
User Manual
Page 4
Third Edition (January 2010) © Copyright Lenovo 2009, 2010. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental entities as commercial items as defined by ... is subject to read the general information under "Notices" on page 205. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration...
Third Edition (January 2010) © Copyright Lenovo 2009, 2010. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental entities as commercial items as defined by ... is subject to read the general information under "Notices" on page 205. Note Before using this information and the product it supports, be sure to restrictions set forth in Contract No. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration...
User Manual
Page 47
...service information that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Customer Support Center at 800-565-3344 for assistance or download information. ...error message" on page 40 v "Strategy for replacing FRUs for CTO, CMV, and GAV" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that applies to the system board before replacing any FRUs listed in obtaining or installing any ...
...service information that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/ Advise customers to contact the Customer Support Center at 800-565-3344 for assistance or download information. ...error message" on page 40 v "Strategy for replacing FRUs for CTO, CMV, and GAV" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that applies to the system board before replacing any FRUs listed in obtaining or installing any ...
User Manual
Page 49
... numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. The MTM portion of the machine label is a unique configuration that... has been negotiated between IBM or Lenovo and the customer. Again, CMVs are custom models and are hard disk drives, system boards, microprocessors, Liquid Crystal ...
... numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty lookup. The MTM portion of the machine label is a unique configuration that... has been negotiated between IBM or Lenovo and the customer. Again, CMVs are custom models and are hard disk drives, system boards, microprocessors, Liquid Crystal ...
User Manual
Page 50
... ID, MT and Serial, and the key commodities will be used to view the complete list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. The key commodities will access PEW when performing Entitlement Lookup. Using the...
... ID, MT and Serial, and the key commodities will be used to view the complete list of FRUs at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. The key commodities will access PEW when performing Entitlement Lookup. Using the...
User Manual
Page 51
...screws. "Diagnostics using PC-Doctor for Rescue and Recovery" on removing and replacing FRUs. v Before replacing any ThinkPad model that supports the PC-Doctor® for a variety of the machine and the FRU part number are servicing sequence might be replaced because...formatting. Consider replacing a FRU only when a problem recurs. "FRU tests" on page 49 v "Power system checkout" on page 45 - "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 45 - Important notes: v Only certified trained personnel should not be overwritten. v When you suspect that have been ...
...screws. "Diagnostics using PC-Doctor for Rescue and Recovery" on removing and replacing FRUs. v Before replacing any ThinkPad model that supports the PC-Doctor® for a variety of the machine and the FRU part number are servicing sequence might be replaced because...formatting. Consider replacing a FRU only when a problem recurs. "FRU tests" on page 49 v "Power system checkout" on page 45 - "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on page 45 - Important notes: v Only certified trained personnel should not be overwritten. v When you suspect that have been ...
User Manual
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... BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to the USB connector of the computer, PC-Doctor might not run PC-Doctor. Identify the failing symptoms in ...test a USB device, connect it by repeating the operation. Note: PC-Doctor for DOS is available at the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. Note: The diagnostic tests are intended to false indications of these ...
... BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to the USB connector of the computer, PC-Doctor might not run PC-Doctor. Identify the failing symptoms in ...test a USB device, connect it by repeating the operation. Note: PC-Doctor for DOS is available at the following Web site: http:// www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2. Note: The diagnostic tests are intended to false indications of these ...
User Manual
Page 54
... Disks Diskette Drives Other Devices Communication Wireless LAN Advanced Memory Tests Hardware Info Utility Quit F1=Help PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. It supports only the internal optical drive of PC-Doctor appears. 9. Turn on page 62. 4. If an error code appears, go to the computer. 3. Select ...the PC-Doctor menu. A pull-down menu appears. (Its exact form depends on the model.) Note: PC-Doctor menu does not mean the formal support device list. Instead of pressing Enter, click the left button. Testing the computer Note: The PC-Doctor diagnostic CD does not...
... Disks Diskette Drives Other Devices Communication Wireless LAN Advanced Memory Tests Hardware Info Utility Quit F1=Help PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. It supports only the internal optical drive of PC-Doctor appears. 9. Turn on page 62. 4. If an error code appears, go to the computer. 3. Select ...the PC-Doctor menu. A pull-down menu appears. (Its exact form depends on the model.) Note: PC-Doctor menu does not mean the formal support device list. Instead of pressing Enter, click the left button. Testing the computer Note: The PC-Doctor diagnostic CD does not...
User Manual
Page 55
... v SMBIOS Info v VESA LCD Info v Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form General checkout 47 v Video Adapter test supports only the LCD display on the screen. Exit Diag. To cancel the test, press Esc. If there is a problem, PC-Doctor shows...
... v SMBIOS Info v VESA LCD Info v Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form General checkout 47 v Video Adapter test supports only the LCD display on the screen. Exit Diag. To cancel the test, press Esc. If there is a problem, PC-Doctor shows...
User Manual
Page 56
... action is required, computing assistance, advanced diagnostics, and diagnostic history. It enables you to test the hardware features of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. v Click Start --> Control Panel --> System and Security...
... action is required, computing assistance, advanced diagnostics, and diagnostic history. It enables you to test the hardware features of the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the screen. v Click Start --> Control Panel --> System and Security...
User Manual
Page 66
...the menu, this function is available on the computer and wait until the POST ends. For models supporting the Passphrase function, press F1 while the POP icon is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to enter...and T410si Hardware Maintenance Manual Note: There are two modes for access to remove the power-on password To remove a POP that you are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Turn on the screen; The Master + User mode...
...the menu, this function is available on the computer and wait until the POST ends. For models supporting the Passphrase function, press F1 while the POP icon is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to enter...and T410si Hardware Maintenance Manual Note: There are two modes for access to remove the power-on password To remove a POP that you are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Turn on the screen; The Master + User mode...
User Manual
Page 67
... SVP in the Setup Configuration window. To remove a user HDP that has been forgotten, when the SVP and the master HDP are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to recover data from the hard disk drive. For the other models, enter the...the Enter New Password field blank, and press Enter twice. 8. 5. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to Security --> Password. When the ThinkPad logo comes up window opens. 6. ...
... SVP in the Setup Configuration window. To remove a user HDP that has been forgotten, when the SVP and the master HDP are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to recover data from the hard disk drive. For the other models, enter the...the Enter New Password field blank, and press Enter twice. 8. 5. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to Security --> Password. When the ThinkPad logo comes up window opens. 6. ...
User Manual
Page 68
... the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is a Windows 7 model, it does not support ThinkVantage Productivity Center. Note: You can also put the computer into sleep (standby) mode automatically: v If a "suspend time" has been set on the "Turn off...
... the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is a Windows 7 model, it does not support ThinkVantage Productivity Center. Note: You can also put the computer into sleep (standby) mode automatically: v If a "suspend time" has been set on the "Turn off...
User Manual
Page 70
... symptom-to load the default setting. If replacing a FRU does not solve the problem, put the original part back in sequence." Note: For a device not supported by pressing F10. System board. 0176 System Security-The system has been tampered with. 1. in the EEPROM is not correct. System board. 0185 Bad startup...
... symptom-to load the default setting. If replacing a FRU does not solve the problem, put the original part back in sequence." Note: For a device not supported by pressing F10. System board. 0176 System Security-The system has been tampered with. 1. in the EEPROM is not correct. System board. 0185 Bad startup...
User Manual
Page 73
...Drive Active Protection sensor diagnostics failed.Press to continue.Press to the ThinkPad Notebook. 2. The latest version is available at http://www.lenovo.com/support 2100 Initialization error on this system and that you set up within your HDD is attached. Ultrabay™ hard disk drive. ...System board. 2110 1. System board. Inform the following information to the customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in -Power off and remove all but not in sequence 1805 Unauthorized Wireless USB card is using a non-...
...Drive Active Protection sensor diagnostics failed.Press to continue.Press to the ThinkPad Notebook. 2. The latest version is available at http://www.lenovo.com/support 2100 Initialization error on this system and that you set up within your HDD is attached. Ultrabay™ hard disk drive. ...System board. 2110 1. System board. Inform the following information to the customer: If in the primary bay the customer is using a supported IBM/Lenovo HDD with the risk in -Power off and remove all but not in sequence 1805 Unauthorized Wireless USB card is using a non-...
User Manual
Page 77
... you find the failing FRU. 7. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are supported by the FRU code. Non-ThinkPad devices b. Printer, mouse, and other external devices d. Turn on page 51.) 1. LCD assembly Related service information 69 External diskette...
... you find the failing FRU. 7. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are supported by the FRU code. Non-ThinkPad devices b. Printer, mouse, and other external devices d. Turn on page 51.) 1. LCD assembly Related service information 69 External diskette...
User Manual
Page 84
...playing. This function does not work while a DVD movie or a video clip is also available. Change the settings of the ThinkLight is supported only on the computer. Reserved. To return to a single operating system by using different user IDs. Enable the FullScreen Magnifier function. ...Note: If the computer is an Windows 7 model, it does not support presentation schemes, but the Fn+F7 combination is not supported if different desktop images are displayed on or off . This function is available for switching a display output ...
...playing. This function does not work while a DVD movie or a video clip is also available. Change the settings of the ThinkLight is supported only on the computer. Reserved. To return to a single operating system by using different user IDs. Enable the FullScreen Magnifier function. ...Note: If the computer is an Windows 7 model, it does not support presentation schemes, but the Fn+F7 combination is not supported if different desktop images are displayed on or off . This function is available for switching a display output ...
User Manual
Page 193
... mm) v Gasket (2 mm × 63 mm) v Tape (Docking connector EMI spring) v Tape (base cover) v Urethane form (73 mm × 7.5 mm) 60Y4866 Keyboard bezel miscellaneous parts: v Support mesh sheet v EMI spring (rear left) v Gasket (keyboard) v EMI finger bay (top) v EMI spring (rear right) v Gasket (short) v Gasket (fingerprint reader) v EMI spring (optical drive...
... mm) v Gasket (2 mm × 63 mm) v Tape (Docking connector EMI spring) v Tape (base cover) v Urethane form (73 mm × 7.5 mm) 60Y4866 Keyboard bezel miscellaneous parts: v Support mesh sheet v EMI spring (rear left) v Gasket (keyboard) v EMI finger bay (top) v EMI spring (rear right) v Gasket (short) v Gasket (fingerprint reader) v EMI spring (optical drive...
User Manual
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...PARTICULAR PURPOSE. Some jurisdictions do not in any time without incurring any other life support applications where malfunction may result in injury or death to these changes will be used instead. Lenovo may make improvements and/or changes in the product(s) and/or the program(s)...and services currently available in your area. The information contained in this document shall operate as an endorsement of the publication. Notices Lenovo may not offer the products, services, or features discussed in this document. You can send license inquiries, in other operating ...
...PARTICULAR PURPOSE. Some jurisdictions do not in any time without incurring any other life support applications where malfunction may result in injury or death to these changes will be used instead. Lenovo may make improvements and/or changes in the product(s) and/or the program(s)...and services currently available in your area. The information contained in this document shall operate as an endorsement of the publication. Notices Lenovo may not offer the products, services, or features discussed in this document. You can send license inquiries, in other operating ...