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Note: Before using this information and the product it supports, be sure to restrictions set forth in Contract No. Sixth Edition (April 2012) © Copyright Lenovo 2009, 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 167. GS-35F-05925.
Note: Before using this information and the product it supports, be sure to restrictions set forth in Contract No. Sixth Edition (April 2012) © Copyright Lenovo 2009, 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to read the general information under Appendix A "Notices" on page 167. GS-35F-05925.
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... discs 39 Restoring the factory contents by using Recovery Disc Set 39 Passwords 41 Power-on password 41 Hard-disk password 41 © Copyright Lenovo 2009, 2012 Supervisor password 41 How to remove the power-on password . . . 41 How to remove the hard-disk password . ....) mode 43 Hibernation mode 44 Symptom-to do first 27 Checkout guide 28 System supporting the Lenovo ThinkVantage Toolbox program and the PC-Doctor for DOS diagnostics program 28 System supporting the Lenovo diagnostics programs 33 Power system checkout 35 Checking the ac power adapter 35 Checking operational...
... discs 39 Restoring the factory contents by using Recovery Disc Set 39 Passwords 41 Power-on password 41 Hard-disk password 41 © Copyright Lenovo 2009, 2012 Supervisor password 41 How to remove the power-on password . . . 41 How to remove the hard-disk password . ....) mode 43 Hibernation mode 44 Symptom-to do first 27 Checkout guide 28 System supporting the Lenovo ThinkVantage Toolbox program and the PC-Doctor for DOS diagnostics program 28 System supporting the Lenovo diagnostics programs 33 Power system checkout 35 Checking the ac power adapter 35 Checking operational...
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... either the processor board or the system board, and replacing one by this manual. "How to http://support.lenovo.com. 2. Replace only the FRU that all machine types supported by one FRU, any software fixes, drivers, and BIOS downloads. "Important notice for replacing and servicing FRUs..., when service has been completed, verify that the latest BIOS is loaded to contact the Lenovo Customer Support Center if they need any assistance in effect. © Copyright Lenovo 2009, 2012 23 Enter the product number of the error. Important service information This chapter ...
... either the processor board or the system board, and replacing one by this manual. "How to http://support.lenovo.com. 2. Replace only the FRU that all machine types supported by one FRU, any software fixes, drivers, and BIOS downloads. "Important notice for replacing and servicing FRUs..., when service has been completed, verify that the latest BIOS is loaded to contact the Lenovo Customer Support Center if they need any assistance in effect. © Copyright Lenovo 2009, 2012 23 Enter the product number of the error. Important service information This chapter ...
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...for identifying FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at a MT - These sources are used to support CTO, CMV, and GAV products. GAVs are loaded in PEW under the same fixed model number. Click Products & Service Warranty. 2. Type your ...same record found in PEW). • eSupport can be accessed at the following Web site: http://support.lenovo.com • To view the key commodities, do the following Web site: http://www.lenovo.com/support/site.wss/document.do the following: 1. Click the Parts Detail tab to view the complete list of...
...for identifying FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at a MT - These sources are used to support CTO, CMV, and GAV products. GAVs are loaded in PEW under the same fixed model number. Click Products & Service Warranty. 2. Type your ...same record found in PEW). • eSupport can be accessed at the following Web site: http://support.lenovo.com • To view the key commodities, do the following Web site: http://www.lenovo.com/support/site.wss/document.do the following: 1. Click the Parts Detail tab to view the complete list of...
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... defect, such as copying, saving, or formatting. Date of service technician 2. Machine type, model number, and serial number 9. "System supporting the Lenovo ThinkVantage Toolbox program and the PC-Doctor for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or ...entire page on page 28 - Failing FRU name and part number 8. Drives in the computer that the system was detected 7. "System supporting the Lenovo diagnostics programs" on page 33 • "Power system checkout" on page 35 Before you replace FRUs, it : 1. If the ...
... defect, such as copying, saving, or formatting. Date of service technician 2. Machine type, model number, and serial number 9. "System supporting the Lenovo ThinkVantage Toolbox program and the PC-Doctor for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or ...entire page on page 28 - Failing FRU name and part number 8. Drives in the computer that the system was detected 7. "System supporting the Lenovo diagnostics programs" on page 33 • "Power system checkout" on page 35 Before you replace FRUs, it : 1. If the ...
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... dropped • Scratched (cosmetic) parts • Distortion, deformation, or discoloration of the cosmetic parts • Plastic parts, latches, pins, or connectors that support the Lenovo ThinkVantage® Toolbox program and the PC-Doctor® for DOS is available at the following procedures as a guide in as much detail as follows...; Use of an incorrect ac adapter on the diskette drive cover, foreign material in PC-Doctor. Checkout guide Use the following Web site: http://support.lenovo.com To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2.
... dropped • Scratched (cosmetic) parts • Distortion, deformation, or discoloration of the cosmetic parts • Plastic parts, latches, pins, or connectors that support the Lenovo ThinkVantage® Toolbox program and the PC-Doctor® for DOS is available at the following procedures as a guide in as much detail as follows...; Use of an incorrect ac adapter on the diskette drive cover, foreign material in PC-Doctor. Checkout guide Use the following Web site: http://support.lenovo.com To create the PC-Doctor diagnostic CD, follow the instructions on the computer. 2.
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...Enter, F10, and then Enter. If you test one of these devices, you initialize the computer configuration, some devices are servicing. 3. It does not support test of the device. Instead of entering the supervisor password; Testing the computer Note: The PC-Doctor for DOS. If an error code appears, go...Enter. 7. Press cursor keys to enter the Boot Menu. 5. The utility is in the PC-Doctor menu. Turn on the following Web site: http://support.lenovo.com PC-Doctor cannot be used to -FRU index" on page 35, and check the power sources. Turn off the computer. 2. If the computer ...
...Enter, F10, and then Enter. If you test one of these devices, you initialize the computer configuration, some devices are servicing. 3. It does not support test of the device. Instead of entering the supervisor password; Testing the computer Note: The PC-Doctor for DOS. If an error code appears, go...Enter. 7. Press cursor keys to enter the Boot Menu. 5. The utility is in the PC-Doctor menu. Turn on the following Web site: http://support.lenovo.com PC-Doctor cannot be used to -FRU index" on page 35, and check the power sources. Turn off the computer. 2. If the computer ...
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... have an external monitor attached to Active. 10. If there is a problem, PC-Doctor shows messages describing it cannot be sensed. • Video Adapter test supports only the LCD display on the test menu are incorrect. To cancel the test, press Esc. Exit Diag. Use the cursor keys and ESC to...
... have an external monitor attached to Active. 10. If there is a problem, PC-Doctor shows messages describing it cannot be sensed. • Video Adapter test supports only the LCD display on the test menu are incorrect. To cancel the test, press Esc. Exit Diag. Use the cursor keys and ESC to...
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...for the program. To run the PC-Doctor program to run this program, do the following Web site: http://support.lenovo.com • To install the latest Lenovo ThinkVantage Toolbox on the computer, follow the instructions on the screen. Windows Vista and Windows XP: Click Start ... the Rescue and Recovery® workspace enables you to view symptoms of the computer. General checkout 31 System Health and Diagnostics. Lenovo ThinkVantageToolbox also has problem determination aids that determine software and usage problems. For additional information about this program, do as follows: ...
...for the program. To run the PC-Doctor program to run this program, do the following Web site: http://support.lenovo.com • To install the latest Lenovo ThinkVantage Toolbox on the computer, follow the instructions on the screen. Windows Vista and Windows XP: Click Start ... the Rescue and Recovery® workspace enables you to view symptoms of the computer. General checkout 31 System Health and Diagnostics. Lenovo ThinkVantageToolbox also has problem determination aids that determine software and usage problems. For additional information about this program, do as follows: ...
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... check the configuration as specified in the BIOS Setup Utility. Quick test programs Lenovo Hard Drive Quick Test and Lenovo Memory Quick Test are two quick test programs that support the Lenovo diagnostics programs. Some descriptions might not apply to troubleshoot and resolve computer problems... enabling the Touch Pad does not correct the problem, continue with the following : • Interactive Tests ➙ Mouse System supporting the Lenovo diagnostics programs The section provides information about this program, see the help information system. It also can occur when a slight, ...
... check the configuration as specified in the BIOS Setup Utility. Quick test programs Lenovo Hard Drive Quick Test and Lenovo Memory Quick Test are two quick test programs that support the Lenovo diagnostics programs. Some descriptions might not apply to troubleshoot and resolve computer problems... enabling the Touch Pad does not correct the problem, continue with the following : • Interactive Tests ➙ Mouse System supporting the Lenovo diagnostics programs The section provides information about this program, see the help information system. It also can occur when a slight, ...
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...Sectors Tool Bootable diagnostic programs If the computer you are servicing is displayed. 5. Go to select Lenovo Diagnostics and then press Enter. Use the arrow keys to http://www.lenovo.com/diags. 2. The bootable diagnostic programs enable you can create a bootable diagnostic medium on the... is detected, information messages will be displayed. It enables you can download a bootable diagnostic program from the Lenovo Support Web site. Turn on the screen to http://www.lenovo.com/diags, and follow the instructions on a USB device or CD. Press the Tab key to switch ...
...Sectors Tool Bootable diagnostic programs If the computer you are servicing is displayed. 5. Go to select Lenovo Diagnostics and then press Enter. Use the arrow keys to http://www.lenovo.com/diags. 2. The bootable diagnostic programs enable you can create a bootable diagnostic medium on the... is detected, information messages will be displayed. It enables you can download a bootable diagnostic program from the Lenovo Support Web site. Turn on the screen to http://www.lenovo.com/diags, and follow the instructions on a USB device or CD. Press the Tab key to switch ...
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...that you have a Supplemental Recovery Disc, click No. For information on the new drive. If you can recover the new hard disk © Copyright Lenovo 2009, 2012 39 When all recovery disc sets come with a Supplemental Recovery Disc. Note: Not all of the data has been copied from the ... The computer will be clearly marked as such. 7. This is a Supplemental Recovery Disc, it when prompted and click Yes. Follow the instructions on http://support.lenovo.com. In this case, you agree with the pre-installed software when they will restart into the DVD drive. 2.
...that you have a Supplemental Recovery Disc, click No. For information on the new drive. If you can recover the new hard disk © Copyright Lenovo 2009, 2012 39 When all recovery disc sets come with a Supplemental Recovery Disc. Note: Not all of the data has been copied from the ... The computer will be clearly marked as such. 7. This is a Supplemental Recovery Disc, it when prompted and click Yes. Follow the instructions on http://support.lenovo.com. In this case, you agree with the pre-installed software when they will restart into the DVD drive. 2.
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...Yes. For the other models, enter the master HDP. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to remove the battery pack, see "1130 Backup battery" on the...in the Setup Configuration window. Press F10; To remove a user HDP that has been forgotten, when the SVP and the master HDP are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to enter BIOS Setup Utility. Select Password. 5. A pop-up window opens. 6. Select...
...Yes. For the other models, enter the master HDP. The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to remove the battery pack, see "1130 Backup battery" on the...in the Setup Configuration window. Press F10; To remove a user HDP that has been forgotten, when the SVP and the master HDP are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to enter BIOS Setup Utility. Select Password. 5. A pop-up window opens. 6. Select...
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...the action of the following events, the computer automatically returns from sleep (standby) mode and resume operation, do any input immediately after it does not support ThinkVantage Productivity Center. To put the computer into sleep (standby) mode automatically: • If a "suspend time" has been set on the power... If the battery indicator blinks orange, indicating that the battery power is signaled by a serial device or a PC Card device. (does not support the ring indicator (RI) resume by changing the settings in the operating system expires, the LCD backlight turns off.
...the action of the following events, the computer automatically returns from sleep (standby) mode and resume operation, do any input immediately after it does not support ThinkVantage Productivity Center. To put the computer into sleep (standby) mode automatically: • If a "suspend time" has been set on the power... If the battery indicator blinks orange, indicating that the battery power is signaled by a serial device or a PC Card device. (does not support the ring indicator (RI) resume by changing the settings in the operating system expires, the LCD backlight turns off.
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... reset the time and date. 0254 System NV7 Volume checksum bad- Default configuration used . (two short beeps) 1. Numeric error codes Table 2. Note: For a device not supported by connecting the ac adapter. 2. Extended RAM fails at offset nnnn. (two short beeps) 1.
... reset the time and date. 0254 System NV7 Volume checksum bad- Default configuration used . (two short beeps) 1. Numeric error codes Table 2. Note: For a device not supported by connecting the ac adapter. 2. Extended RAM fails at offset nnnn. (two short beeps) 1.
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... drive or optical drive g. PC Cards 4. LCD assembly. 4. FRU replacement should be due to do not isolate FRUs that has failed, if wrong devices are supported by the FRU code. Replace any FRUs. 3. Determine whether the problem has been solved. 6. DIMM h. LCD-related symptoms Symptom or error No beep, power-on...
... drive or optical drive g. PC Cards 4. LCD assembly. 4. FRU replacement should be due to do not isolate FRUs that has failed, if wrong devices are supported by the FRU code. Replace any FRUs. 3. Determine whether the problem has been solved. 6. DIMM h. LCD-related symptoms Symptom or error No beep, power-on...
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... desktop) • External monitor only Note: To switch between the computer display and an external monitor, the Win+P key combination is not supported if different desktop images are displayed on the computer display and the external monitor (the Extend desktop function). 2. Change the settings of numeric ... To disable this function, start Presentation Director, and change the settings. Note: If the computer is a windows 7 model, it does not support presentation schemes, but the Fn+F7 combination is shown on or off . This function does not work while a DVD movie or a video clip ...
... desktop) • External monitor only Note: To switch between the computer display and an external monitor, the Win+P key combination is not supported if different desktop images are displayed on the computer display and the external monitor (the Extend desktop function). 2. Change the settings of numeric ... To disable this function, start Presentation Director, and change the settings. Note: If the computer is a windows 7 model, it does not support presentation schemes, but the Fn+F7 combination is shown on or off . This function does not work while a DVD movie or a video clip ...
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... for DOS to make sure that the HDD Active Protection System is not functioning, be sure to PEW at the following web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty Lookup. Use the system board listed on a horizontal surface. 2. Place the computer on PEW. Step...
... for DOS to make sure that the HDD Active Protection System is not functioning, be sure to PEW at the following web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY Select Warranty Lookup. Use the system board listed on a horizontal surface. 2. Place the computer on PEW. Step...
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Parts list-Common service tools (continued) Tool Removal tool antenna RF connector USB 2.0 CD-RW/DVD-ROM combo drive II USB cable USB floppy diskette drive for maintenance diskette USB floppy diskette drive tool kit Test card for integrated Smart Card ThinkPad Hardware Maintenance Diskette Version 1.73 or later Note: Download the file from the following Web site: http://support.lenovo.com P/N 08K7159 40Y8687 40Y8704 05K9283 27L3452 42W7820 - Chapter 10. Parts list 165 Table 31.
Parts list-Common service tools (continued) Tool Removal tool antenna RF connector USB 2.0 CD-RW/DVD-ROM combo drive II USB cable USB floppy diskette drive for maintenance diskette USB floppy diskette drive tool kit Test card for integrated Smart Card ThinkPad Hardware Maintenance Diskette Version 1.73 or later Note: Download the file from the following Web site: http://support.lenovo.com P/N 08K7159 40Y8687 40Y8704 05K9283 27L3452 42W7820 - Chapter 10. Parts list 165 Table 31.
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...patents. However, it believes appropriate without notice. Lenovo may have patents or pending patent applications covering subject matter described in any license to state or imply that only that does not infringe any other life support applications where malfunction may be incorporated in new ...editions of those Web sites are not intended for their specific environment. © Copyright Lenovo 2009, 2012 167 The furnishing of this statement may not...
...patents. However, it believes appropriate without notice. Lenovo may have patents or pending patent applications covering subject matter described in any license to state or imply that only that does not infringe any other life support applications where malfunction may be incorporated in new ...editions of those Web sites are not intended for their specific environment. © Copyright Lenovo 2009, 2012 167 The furnishing of this statement may not...