User Manual
Page 4
...be sure to restrictions set forth in Contract No. First Edition (December 2009) © Copyright Lenovo 2009. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental entities as commercial items as defined by 48 C.F.R. 2....and restricted rights to use , reproduction, or disclosure is subject to read the general information under "Notices" on page 201. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″GSA″ ...
...be sure to restrictions set forth in Contract No. First Edition (December 2009) © Copyright Lenovo 2009. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are sold to governmental entities as commercial items as defined by 48 C.F.R. 2....and restricted rights to use , reproduction, or disclosure is subject to read the general information under "Notices" on page 201. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are delivered pursuant a General Services Administration ″GSA″ ...
User Manual
Page 13
... any non-ThinkPad alterations. 7. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with the power off the computer. Safety information 5 This guide addresses only those items. You should be frayed or worn. 4. Check exterior covers for : a. Use good judgment as metal filings, contamination...
... any non-ThinkPad alterations. 7. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with the power off the computer. Safety information 5 This guide addresses only those items. You should be frayed or worn. 4. Check exterior covers for : a. Use good judgment as metal filings, contamination...
User Manual
Page 14
... v Select a grounding system, such as fully effective. The mat is insulative and retains a charge even when you use of the computer is desirable but not necessary. - Attach the ESD ground clip to provide protection that meets the specific service requirement. Make sure that... noted here. 2. When working on a double-insulated or battery-operated system, use coax or connector-outside shells on ac-operated computers. Use the round ground prong of the electrical outlet can be considered sensitive to provide a static-free work mat to electrostatic discharge...
... v Select a grounding system, such as fully effective. The mat is insulative and retains a charge even when you use of the computer is desirable but not necessary. - Attach the ESD ground clip to provide protection that meets the specific service requirement. Make sure that... noted here. 2. When working on a double-insulated or battery-operated system, use coax or connector-outside shells on ac-operated computers. Use the round ground prong of the electrical outlet can be considered sensitive to provide a static-free work mat to electrostatic discharge...
User Manual
Page 16
...required by local ordinances or regulations. Dispose of an incorrect battery can result in ignition or explosion of the battery as required by shaking the computer and listening for at least 15 minutes. Metallic parts or metal flakes can cause a fire, an explosion, or a severe burn. DANGER ...The battery pack contains small amounts of nickel and cadmium. Dispose of the battery. Seek medical care if any symptoms from inside the computer. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its...
...required by local ordinances or regulations. Dispose of an incorrect battery can result in ignition or explosion of the battery as required by shaking the computer and listening for at least 15 minutes. Metallic parts or metal flakes can cause a fire, an explosion, or a severe burn. DANGER ...The battery pack contains small amounts of nickel and cadmium. Dispose of the battery. Seek medical care if any symptoms from inside the computer. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its...
User Manual
Page 17
DANGER Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials. DANGER To avoid shock, do as follows before removing it: power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and disconnect any interconnecting cables. DANGER Unless hot swap is allowed for the FRU being replaced, do not remove the plastic cover that protects the lower part of the inverter card. Safety information 9
DANGER Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials. DANGER To avoid shock, do as follows before removing it: power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and disconnect any interconnecting cables. DANGER Unless hot swap is allowed for the FRU being replaced, do not remove the plastic cover that protects the lower part of the inverter card. Safety information 9
User Manual
Page 47
..., CMV, and GAV" on page 40 - Enter the product number of the computer or press Auto-detect button on the screen and install the necessary software. © Copyright Lenovo 2009 39 Important service information This chapter presents following support site: http://www.lenovoservicetraining....Canada should call the Customer Support Center at 800-565-3344 for assistance or download information. Select Downloads and drivers. 4. Go to http://www.lenovo.com/support 2. "Product definition" on page 40 - "Strategy for replacing a system board" on page 41 - "Important notice for replacing...
..., CMV, and GAV" on page 40 - Enter the product number of the computer or press Auto-detect button on the screen and install the necessary software. © Copyright Lenovo 2009 39 Important service information This chapter presents following support site: http://www.lenovoservicetraining....Canada should call the Customer Support Center at 800-565-3344 for assistance or download information. Select Downloads and drivers. 4. Go to http://www.lenovo.com/support 2. "Product definition" on page 40 - "Strategy for replacing a system board" on page 41 - "Important notice for replacing...
User Manual
Page 48
...Strategy for replacing a hard disk drive Always try to run a low-level format before you continue. Attention: The drive startup sequence in the computer you are servicing may have both a processor board and a system board. Important notice for replacing a system board Some components mounted on the ...T510i, and W510 Hardware Maintenance Manual How to use error message Use the error codes displayed on a system board are very sensitive. v Some computers have been customized. v If an adapter or a device consists of any excessive force to it. If no error code is listed in effect...
...Strategy for replacing a hard disk drive Always try to run a low-level format before you continue. Attention: The drive startup sequence in the computer you are servicing may have both a processor board and a system board. Important notice for replacing a system board Some components mounted on the ...T510i, and W510 Hardware Maintenance Manual How to use error message Use the error codes displayed on a system board are very sensitive. v Some computers have been customized. v If an adapter or a device consists of any excessive force to it. If no error code is listed in effect...
User Manual
Page 51
... trained personnel should not be overwritten. v Before replacing any ThinkPad model that have been altered. v A FRU should service the computer. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on removing and replacing FRUs. Some descriptions might be replaced because of a single, unreproducible failure. v When you replace... to replace a nondefective FRU. © Copyright Lenovo 2009 43 When you replace FRUs, use new nylon-coated screws. Single failures can occur for DOS" on page 51 The descriptions in the computer that a FRU is defective, clear the error log...
... trained personnel should not be overwritten. v Before replacing any ThinkPad model that have been altered. v A FRU should service the computer. "Lenovo ThinkVantage Toolbox (Lenovo System Toolbox)" on removing and replacing FRUs. Some descriptions might be replaced because of a single, unreproducible failure. v When you replace... to replace a nondefective FRU. © Copyright Lenovo 2009 43 When you replace FRUs, use new nylon-coated screws. Single failures can occur for DOS" on page 51 The descriptions in the computer that a FRU is defective, clear the error log...
User Manual
Page 52
... checking problems with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard v Use of an incorrect ac adapter on the diskette drive...optical drive v Diskette drive damage caused by pressure on laptop products The following symptoms might be responsible for repair costs if the computer damage was detected __ 7. Following is covered under the warranty by referring to the following list: The following are not covered...
... checking problems with multiple labels v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard v Use of an incorrect ac adapter on the diskette drive...optical drive v Diskette drive damage caused by pressure on laptop products The following symptoms might be responsible for repair costs if the computer damage was detected __ 7. Following is covered under the warranty by referring to the following list: The following are not covered...
User Manual
Page 53
...create the failure by the customer, BIOS Setup Utility menu appears after the password is available at the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to the USB connector of errors and invalid system responses. 1. Note: When you will .... Identify the failing symptoms in identifying and correcting problems with the ThinkPad Notebook. If you test one of these devices, you initialize the computer configuration, some possible configurations of entering the supervisor password; Note: The diagnostic tests are disabled, such as follows: 1. You can lead ...
...create the failure by the customer, BIOS Setup Utility menu appears after the password is available at the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to the USB connector of errors and invalid system responses. 1. Note: When you will .... Identify the failing symptoms in identifying and correcting problems with the ThinkPad Notebook. If you test one of these devices, you initialize the computer configuration, some possible configurations of entering the supervisor password; Note: The diagnostic tests are disabled, such as follows: 1. You can lead ...
User Manual
Page 54
...of the ThinkPad Notebook. Use the cursor keys and ESC to move in the PC-Doctor menu. Press cursor keys to the computer. 3. Testing the computer Note: The PC-Doctor diagnostic CD does not support any optical drives connected through USB devices or any others. Some unsupported device... Other Devices Communication Wireless LAN Advanced Memory Tests Hardware Info Utility Quit F1=Help PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. If the computer cannot be powered on, go to "Symptom-to "Power system checkout" on page 51, and check the power sources. If an error code...
...of the ThinkPad Notebook. Use the cursor keys and ESC to move in the PC-Doctor menu. Press cursor keys to the computer. 3. Testing the computer Note: The PC-Doctor diagnostic CD does not support any optical drives connected through USB devices or any others. Some unsupported device... Other Devices Communication Wireless LAN Advanced Memory Tests Hardware Info Utility Quit F1=Help PC-DOCTOR 2.0 Copyright 2008 PC-Doctor, Inc. If the computer cannot be powered on, go to "Symptom-to "Power system checkout" on page 51, and check the power sources. If an error code...
User Manual
Page 55
... Hard Disk v Benchmark System v DOS Shell v Tech Support Form General checkout 47 v To test Digital Signature Chip, the security chip must be set to your computer, detach it before running PC-Doctor, check the time and date on the ThinkPad Notebook. The options on the screen. Run the applicable function test...
... Hard Disk v Benchmark System v DOS Shell v Tech Support Form General checkout 47 v To test Digital Signature Chip, the security chip must be set to your computer, detach it before running PC-Doctor, check the time and date on the ThinkPad Notebook. The options on the screen. Run the applicable function test...
User Manual
Page 56
...about this program as follows: Windows 7: While the Windows operating system is required, computing assistance, advanced diagnostics, and diagnostic history. v Click Start --> Control Panel --> System and Security --> Lenovo's System Health and Diagnostics. To run the PC-Doctor program to test the hardware... the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the Web site. It enables you to view symptoms of computer problems and solutions for Rescue and Recovery...
...about this program as follows: Windows 7: While the Windows operating system is required, computing assistance, advanced diagnostics, and diagnostic history. v Click Start --> Control Panel --> System and Security --> Lenovo's System Health and Diagnostics. To run the PC-Doctor program to test the hardware... the following Web site: http://www.lenovo.com/support To install the latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) on the computer, follow the instructions on the Web site. It enables you to view symptoms of computer problems and solutions for Rescue and Recovery...
User Manual
Page 57
... normal startup, press the blue ThinkVangate button," is running. Diskette drive 1. Diagnostics --> Other Devices--> Optical Drive 2. Place the computer on a horizontal surface, and run Diagnostics --> Fixed Disks You can also diagnose the drive without starting up the operating system. Note: ...to the ThinkPad Notebook, detach it. 4. Interactive Tests --> Optical Drive Test General checkout 49 Keyboard 1. Table 1. Turn on the computer. Press enter. 5. If the docking station or the port replicator is heard this test. FRU tests FRU Applicable test System board...
... normal startup, press the blue ThinkVangate button," is running. Diskette drive 1. Diagnostics --> Other Devices--> Optical Drive 2. Place the computer on a horizontal surface, and run Diagnostics --> Fixed Disks You can also diagnose the drive without starting up the operating system. Note: ...to the ThinkPad Notebook, detach it. 4. Interactive Tests --> Optical Drive Test General checkout 49 Keyboard 1. Table 1. Turn on the computer. Press enter. 5. If the docking station or the port replicator is heard this test. FRU tests FRU Applicable test System board...
User Manual
Page 59
... is used . v If the problem persists, go to "FRU tests" on page 52. Turn off the computer. 6. Turn off the computer. 2. If you turn on the computer. v If the computer does not charge during operation, go to "Checking operational charging" on page 49. Measure the output voltage at ... Unplug the ac adapter cable from the ac adapter does not always indicate a defect. See the following : 1. Note: Noise from the computer. 2. General checkout 51 If the voltage is used , replace the docking station or the port replicator. Disconnect the ac adapter and install ...
... is used . v If the problem persists, go to "FRU tests" on page 52. Turn off the computer. 6. Turn off the computer. 2. If you turn on the computer. v If the computer does not charge during operation, go to "Checking operational charging" on page 49. Measure the output voltage at ... Unplug the ac adapter cable from the ac adapter does not always indicate a defect. See the following : 1. Note: Noise from the computer. 2. General checkout 51 If the voltage is used , replace the docking station or the port replicator. Disconnect the ac adapter and install ...
User Manual
Page 60
...than +11.0 V dc after recharging, replace the battery. 4. Then reinstall the battery pack. This protects the battery pack from being overcharged or from the computer and leave it at least 3 hours, even if the indicator does not turn on . Remove it from having a shortened life. See the following :... resistance is still not charged, go to the Power Manager Battery Gauge icon in the computer. Note: If the battery pack becomes hot, it is not correct, replace the battery pack. Power off the computer. 2. Note: Recharging will take at room temperature for a moment (but do the ...
...than +11.0 V dc after recharging, replace the battery. 4. Then reinstall the battery pack. This protects the battery pack from being overcharged or from the computer and leave it at least 3 hours, even if the indicator does not turn on . Remove it from having a shortened life. See the following :... resistance is still not charged, go to the Power Manager Battery Gauge icon in the computer. Note: If the battery pack becomes hot, it is not correct, replace the battery pack. Power off the computer. 2. Note: Recharging will take at room temperature for a moment (but do the ...
User Manual
Page 61
... is not correct, replace the backup battery. Remove the backup battery (see "1010 Battery pack" on page 107). 5. Turn the computer upside down. 3. See the following : 1. General checkout 53 Power off the computer, and unplug the ac adapter from it. 2. v If the voltage is correct, replace the system board. v If the backup...
... is not correct, replace the backup battery. Remove the backup battery (see "1010 Battery pack" on page 107). 5. Turn the computer upside down. 3. See the following : 1. General checkout 53 Power off the computer, and unplug the ac adapter from it. 2. v If the voltage is correct, replace the system board. v If the backup...
User Manual
Page 63
...original factory configuration. Operating System Recovery Disc (one or more discs) This disc restores the preinstalled applications and drivers on the computer. Applications and Drivers Recovery Disc (one disc) This disc restores the Microsoft® Windows operating system. The recovery disc set... drive to the original factory configuration using the recovery disc set of the user instructions and the following : © Copyright Lenovo 2009 55 Related service information This chapter presents following information: v "Restoring the factory contents by using Recovery Disc Set When ...
...original factory configuration. Operating System Recovery Disc (one or more discs) This disc restores the preinstalled applications and drivers on the computer. Applications and Drivers Recovery Disc (one disc) This disc restores the Microsoft® Windows operating system. The recovery disc set... drive to the original factory configuration using the recovery disc set of the user instructions and the following : © Copyright Lenovo 2009 55 Related service information This chapter presents following information: v "Restoring the factory contents by using Recovery Disc Set When ...
User Manual
Page 64
...sequence. When all of time depends on the method you might need to begin the applications and drivers recovery process. 8. Follow the instructions on the computer. If any ThinkPad Notebook: the power-on . Note: Recovery takes several times and you do not have a Supplemental Recovery Disc, click No. ... Set Up Windows screen is normal. 10. Start the Setup Utility program and then press F9 to select Startup → Boot. The computer does not start until the password is required by you do not agree with the terms and conditions, select I accept these passwords has been...
...sequence. When all of time depends on the method you might need to begin the applications and drivers recovery process. 8. Follow the instructions on the computer. If any ThinkPad Notebook: the power-on . Note: Recovery takes several times and you do not have a Supplemental Recovery Disc, click No. ... Set Up Windows screen is normal. 10. Start the Setup Utility program and then press F9 to select Startup → Boot. The computer does not start until the password is required by you do not agree with the terms and conditions, select I accept these passwords has been...
User Manual
Page 65
...to get access to the BIOS Setup Utility and change the system configuration. How to the hard disk drive. Power-on password A power-on the computer and wait until the POST ends. Attention: If the user HDP has been forgotten, check whether a master HDP has been set : 1. Remove ...the backup battery. Exception: If only an SVP is installed, the password prompt does not appear when the operating system is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to remove the hard-disk password" on by ...
...to get access to the BIOS Setup Utility and change the system configuration. How to the hard disk drive. Power-on password A power-on the computer and wait until the POST ends. Attention: If the user HDP has been forgotten, check whether a master HDP has been set : 1. Remove ...the backup battery. Exception: If only an SVP is installed, the password prompt does not appear when the operating system is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to remove the hard-disk password" on by ...