User Manual
Page 5
...CMV, and GAV products 41 General checkout 43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Rescue and Recovery . . . . . 48 FRU tests 49 Power system checkout 51 Checking the ac adapter 51 ... Ultrabay Enhanced device or travel bezel 88 1030 DIMM slot cover 89 1040 DIMM (bottom slot 90 1050 Hard disk drive slot cover, hard disk drive (HDD) and HDD rubber rails or Solid state drive (SSD) and storage converter 91 1060 Keyboard 93 1070 DIMM (upper slot 97 1080 PCI Express Mini...
...CMV, and GAV products 41 General checkout 43 What to do first 44 Checkout guide 45 Diagnostics using PC-Doctor for DOS . . . . 45 Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 48 PC-Doctor for Rescue and Recovery . . . . . 48 FRU tests 49 Power system checkout 51 Checking the ac adapter 51 ... Ultrabay Enhanced device or travel bezel 88 1030 DIMM slot cover 89 1040 DIMM (bottom slot 90 1050 Hard disk drive slot cover, hard disk drive (HDD) and HDD rubber rails or Solid state drive (SSD) and storage converter 91 1060 Keyboard 93 1070 DIMM (upper slot 97 1080 PCI Express Mini...
User Manual
Page 47
...the latest BIOS is loaded to the system board before replacing any software fixes, drivers, and BIOS downloads. "FRU identification for replacing a hard disk drive" on page 41 Important: BIOS and device driver fixes are customer-installable. "Strategy for CTO, CMV, and GAV products" on page 40..., and BIOS, do as follows: 1. The BIOS and device drivers are posted on the screen and install the necessary software. © Copyright Lenovo 2009 39 Strategy for CTO, CMV, and GAV" on page 40 - "Important notice for replacing FRUs" - Select Downloads and drivers. 4. ...
...the latest BIOS is loaded to the system board before replacing any software fixes, drivers, and BIOS downloads. "FRU identification for replacing a hard disk drive" on page 41 Important: BIOS and device driver fixes are customer-installable. "Strategy for CTO, CMV, and GAV products" on page 40..., and BIOS, do as follows: 1. The BIOS and device drivers are posted on the screen and install the necessary software. © Copyright Lenovo 2009 39 Strategy for CTO, CMV, and GAV" on page 40 - "Important notice for replacing FRUs" - Select Downloads and drivers. 4. ...
User Manual
Page 48
... Running Automatic Configuration may also cause false error codes. then, when service has been completed, verify that changed . Strategy for replacing a hard disk drive Always try to prevent cracking at each BGA (Ball Grid Array) chipset. This will cause all customer data on the screen to diagnose ... If you are servicing may cause a system malfunction. v Avoid rough handling of the data before replacing a hard disk drive. How to use error message Use the error codes displayed on the hard disk to be overwritten. v If an adapter or a device consists of a system board can be lost...
... Running Automatic Configuration may also cause false error codes. then, when service has been completed, verify that changed . Strategy for replacing a hard disk drive Always try to prevent cracking at each BGA (Ball Grid Array) chipset. This will cause all customer data on the screen to diagnose ... If you are servicing may cause a system malfunction. v Avoid rough handling of the data before replacing a hard disk drive. How to use error message Use the error codes displayed on the hard disk to be overwritten. v If an adapter or a device consists of a system board can be lost...
User Manual
Page 49
...customer to place orders (Example: 1829-W15). A unique 4-digit MT and 3-digit model is a unique configuration that has been negotiated between IBM or Lenovo and the customer. A CMV is the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). Therefore, it is... PEW, eSupport, and the HMM. FRU identification for CTO, CMV, and GAV products There are three information resources to identify which FRUs are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. v PEW can be returned in PEW under COMPONENT INFORMATION. v The PEW...
...customer to place orders (Example: 1829-W15). A unique 4-digit MT and 3-digit model is a unique configuration that has been negotiated between IBM or Lenovo and the customer. A CMV is the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). Therefore, it is... PEW, eSupport, and the HMM. FRU identification for CTO, CMV, and GAV products There are three information resources to identify which FRUs are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. v PEW can be returned in PEW under COMPONENT INFORMATION. v The PEW...
User Manual
Page 50
...For the Remaining FRUs (the complete list of FRUs at the MT Model level) v eSupport can be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "View by Date" select SYSTEM SERVICE PARTS. ... complete list of FRUs for a machine type and model. Under "Filter by description, with applicable machine type model and FRU will be displayed. hard disk drive, system board, microprocessor, LCD, and memory) v eSupport can be returned in the model type and serial number. Type in the Eclaim record...
...For the Remaining FRUs (the complete list of FRUs at the MT Model level) v eSupport can be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "View by Date" select SYSTEM SERVICE PARTS. ... complete list of FRUs for a machine type and model. Under "Filter by description, with applicable machine type model and FRU will be displayed. hard disk drive, system board, microprocessor, LCD, and memory) v eSupport can be returned in the model type and serial number. Type in the Eclaim record...
User Manual
Page 52
... force v Damage caused by liquid spilled into the system v Damage caused by the improper insertion of a PC Card or the installation of a hard disk drive becomes noisy, it : __ 1. v If the spindle of an incompatible card v Improper disc insertion or use . Date of service technician __...v Missing parts might indicate that the system was subjected to stress beyond normal use of an optical drive v Diskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the insertion of a diskette with multiple labels v Damaged or bent diskette eject button v...
... force v Damage caused by liquid spilled into the system v Damage caused by the improper insertion of a PC Card or the installation of a hard disk drive becomes noisy, it : __ 1. v If the spindle of an incompatible card v Improper disc insertion or use . Date of service technician __...v Missing parts might indicate that the system was subjected to stress beyond normal use of an optical drive v Diskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the insertion of a diskette with multiple labels v Damaged or bent diskette eject button v...
User Manual
Page 55
...Tests v Run Normal Test v Run Quick Test v CPU/Coprocessor v System board v Video Adapter v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System ... Info v System Configuration v Memory Contents v Physical Disk Drives v Logical Disk Drives v VGA Information v IDE Drive Info v PCI Information v PNPISA Info v SMBIOS Info v VESA LCD Info v Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support ...
...Tests v Run Normal Test v Run Quick Test v CPU/Coprocessor v System board v Video Adapter v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Advanced Memory Tests v Keyboard v Video v Internal Speaker v Mouse v Diskette v System ... Info v System Configuration v Memory Contents v Physical Disk Drives v Logical Disk Drives v VGA Information v IDE Drive Info v PCI Information v PNPISA Info v SMBIOS Info v VESA LCD Info v Hardware Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support ...
User Manual
Page 56
...Hard Drive v Quick Erase Hard Drive Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) Lenovo ThinkVantage® Toolbox (Lenovo System Toolbox in Windows Vista® and Windows® XP) is available at the following : v Click Start --> All Programs --> Lenovo ThinkVantage Tools --> System Health and Diagnostics. Lenovo ThinkVantage Toolbox (Lenovo.... To run the PC-Doctor program to view symptoms of the computer. Note: The latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) is a diagnostic program that determine software and usage problems. For additional information about...
...Hard Drive v Quick Erase Hard Drive Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) Lenovo ThinkVantage® Toolbox (Lenovo System Toolbox in Windows Vista® and Windows® XP) is available at the following : v Click Start --> All Programs --> Lenovo ThinkVantage Tools --> System Health and Diagnostics. Lenovo ThinkVantage Toolbox (Lenovo.... To run the PC-Doctor program to view symptoms of the computer. Note: The latest Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) is a diagnostic program that determine software and usage problems. For additional information about...
User Manual
Page 57
..., Battery 1 (Battery2) LCD unit 1. Keyboard 1. Press enter. 5. FRU tests FRU Applicable test System board 1. Interactive Tests --> Keyboard Hard disk drive or solid state drive Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to Compatibility, and run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test...while the test is heard this case, turn on the computer. 3. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. Diagnostics --> Diskette Drives 2. Interactive Tests --> Optical Drive Test General checkout 49
..., Battery 1 (Battery2) LCD unit 1. Keyboard 1. Press enter. 5. FRU tests FRU Applicable test System board 1. Interactive Tests --> Keyboard Hard disk drive or solid state drive Enter the BIOS Setup Utility and change Serial ATA (SATA) setting to Compatibility, and run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test...while the test is heard this case, turn on the computer. 3. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive. 6. Diagnostics --> Diskette Drives 2. Interactive Tests --> Optical Drive Test General checkout 49
User Manual
Page 63
Related service information This chapter presents following information: v "Restoring the factory contents by using Recovery Disc Set When the hard disk drive (HDD) or solid state drive (SSD) is on the computer. For information on which discs to the software that was preinstalled on the computer. Operating ...55 Supplemental Recovery Disc This disc contains additional content, such as updates to order, see "Recovery discs" on http://www.lenovo.com/spm Restoring the factory contents by using the recovery disc set of a failure, no product recovery program is replaced ...
Related service information This chapter presents following information: v "Restoring the factory contents by using Recovery Disc Set When the hard disk drive (HDD) or solid state drive (SSD) is on the computer. For information on which discs to the software that was preinstalled on the computer. Operating ...55 Supplemental Recovery Disc This disc contains additional content, such as updates to order, see "Recovery discs" on http://www.lenovo.com/spm Restoring the factory contents by using the recovery disc set of a failure, no product recovery program is replaced ...
User Manual
Page 64
... conditions, select I accept these passwords has been set and has been processed, remove the disc and restart the computer. Passwords 1. Select the CD/DVD drive as three passwords may be needed for several hours. Select your language and click Next. 5. If you have a Supplemental Recovery Disc, click No. 9....: Recovery takes several minutes at least five hours. If any ThinkPad Notebook: the power-on . This is turned on password (POP), the hard-disk password (HDP), and the supervisor password (SVP). Press and hold down the F1 key, and then turn on the method you use .
... conditions, select I accept these passwords has been set and has been processed, remove the disc and restart the computer. Passwords 1. Select the CD/DVD drive as three passwords may be needed for several hours. Select your language and click Next. 5. If you have a Supplemental Recovery Disc, click No. 9....: Recovery takes several minutes at least five hours. If any ThinkPad Notebook: the power-on . This is turned on password (POP), the hard-disk password (HDP), and the supervisor password (SVP). Press and hold down the F1 key, and then turn on the method you use .
User Manual
Page 65
...to remove the power-on password (POP) protects the system from the hard disk drive. The Master + User mode requires two HDPs; The hard disk drive can be replaced for access to the hard disk drive. The user must be entered before an operating system can be made ...available to the service technician, there is available, neither Lenovo nor Lenovo authorized service technicians provide any services ...
...to remove the power-on password (POP) protects the system from the hard disk drive. The Master + User mode requires two HDPs; The hard disk drive can be replaced for access to the hard disk drive. The user must be entered before an operating system can be made ...available to the service technician, there is available, neither Lenovo nor Lenovo authorized service technicians provide any services ...
User Manual
Page 66
... enter BIOS Setup Utility. then leave the Enter New Password field blank, and press Enter twice. 7. Press F10; The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the menu. 4. Turn on the...
... enter BIOS Setup Utility. then leave the Enter New Password field blank, and press Enter twice. 7. Press F10; The hard disk drive can be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to move down the menu. 4. Turn on the...
User Manual
Page 68
... To end screen blank mode and resume normal operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is powered off . In certain circumstances, the computer goes into screen blank mode, ...press ThinkVantage button and use the ThinkVantage Productivity Center. Note: Even if you do as follows: 1. v The hard disk drive is a Windows 7 model, it does not support ThinkVantage Productivity Center. To enter sleep (standby) mode, press Fn+F4. v Open the ...
... To end screen blank mode and resume normal operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that the battery power is powered off . In certain circumstances, the computer goes into screen blank mode, ...press ThinkVantage button and use the ThinkVantage Productivity Center. Note: Even if you do as follows: 1. v The hard disk drive is a Windows 7 model, it does not support ThinkVantage Productivity Center. To enter sleep (standby) mode, press Fn+F4. v Open the ...
User Manual
Page 69
...docking station, do any of the following: v Press the Fn+F12 keys. Pressing the power button. - When the power is turned on the hard disk drive is read, and system status is signaled by a serial device or a PC Card device. Note: If the computer enters the hibernation mode while .... v If you do any operation with the keyboard, the TrackPoint, the hard disk drive, the parallel connector, or the diskette drive within that action. - The hibernation file in the boot record on , the computer returns from the hard disk drive. Pressing Fn+F4 keys. v The time set on the timer, and ...
...docking station, do any of the following: v Press the Fn+F12 keys. Pressing the power button. - When the power is turned on the hard disk drive is read, and system status is signaled by a serial device or a PC Card device. Note: If the computer enters the hibernation mode while .... v If you do any operation with the keyboard, the TrackPoint, the hard disk drive, the parallel connector, or the diskette drive within that action. - The hibernation file in the boot record on , the computer returns from the hard disk drive. Pressing Fn+F4 keys. v The time set on the timer, and ...
User Manual
Page 71
... pack. 0191 System Security-Invalid Remote Change requested. 1. System board. 0199 System Security- Remove one of them . 1. Reseat the hard disk drive. 2. System board. 0231 System RAM error-System RAM fails at offset nnnn. 0250 System battery error-System battery is failed. at ...BIOS Setup Utility, and then save current setting by connecting the ac adapter. 2. Run interactive tests of them . DIMM. 2. Hard disk drive. 4. Extended RAM error- Extended RAM fails 2. Replace the backup battery and run BIOS Setup Utility to ignore the warning message....
... pack. 0191 System Security-Invalid Remote Change requested. 1. System board. 0199 System Security- Remove one of them . 1. Reseat the hard disk drive. 2. System board. 0231 System RAM error-System RAM fails at offset nnnn. 0250 System battery error-System battery is failed. at ...BIOS Setup Utility, and then save current setting by connecting the ac adapter. 2. Run interactive tests of them . DIMM. 2. Hard disk drive. 4. Extended RAM error- Extended RAM fails 2. Replace the backup battery and run BIOS Setup Utility to ignore the warning message....
User Manual
Page 73
... board. 2112 Read error on a horizontal surface. Remove all but not in mind, the customer can still use it is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is not supported by pressing ESC. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning...
... board. 2112 Read error on a horizontal surface. Remove all but not in mind, the customer can still use it is using a non-IBM or non-Lenovo hard disk drive (HDD), or an old generation IBM HDD which is not supported by pressing ESC. Run Diagnostics --> ThinkPad Devices --> HDD Active Protection Test. 2010 Warning...
User Manual
Page 77
...3. PC Cards 4. Determine whether the problem has been solved. 6. Visually check each FRU for the system board in the internal drive i. Remove or disconnect all attached devices are installed, or if the system simply is detected, replace the FRU shown by the ...the test to the docking station or the port replicator c. Turn off the computer. 2. Hard disk drive f. LCD assembly Related service information 69 Run the diagnostic test for damage. External diskette drive or optical drive g. Non-ThinkPad devices b. Turn on page 51.) 1. When analyzing an intermittent problem, ...
...3. PC Cards 4. Determine whether the problem has been solved. 6. Visually check each FRU for the system board in the internal drive i. Remove or disconnect all attached devices are installed, or if the system simply is detected, replace the FRU shown by the ...the test to the docking station or the port replicator c. Turn off the computer. 2. Hard disk drive f. LCD assembly Related service information 69 Run the diagnostic test for damage. External diskette drive or optical drive g. Non-ThinkPad devices b. Turn on page 51.) 1. When analyzing an intermittent problem, ...
Brochure
Page 2
... Protection (Accidental Damage Protection) ThinkPad Protection covers damages not covered under warranty, rather than returning the defective part, Hard Disk Drive Retention lets you keep your warranty period. Life without Walls™. ThinkPlus Warranty Base warranty extensions prevent costly out-... service at any time during your old drive and hold on more information and assistance with peace of mind. THINKPLUS ENTERPRISE SOLUTIONS Contact your data. Lenovo® recommends Windows 7. Windows®. Hard Disk Drive Retention If a hard drive fails and it is still covered under ...
... Protection (Accidental Damage Protection) ThinkPad Protection covers damages not covered under warranty, rather than returning the defective part, Hard Disk Drive Retention lets you keep your warranty period. Life without Walls™. ThinkPlus Warranty Base warranty extensions prevent costly out-... service at any time during your old drive and hold on more information and assistance with peace of mind. THINKPLUS ENTERPRISE SOLUTIONS Contact your data. Lenovo® recommends Windows 7. Windows®. Hard Disk Drive Retention If a hard drive fails and it is still covered under ...
Brochure
Page 4
...) new Experience music and calls with quality audio performance Noise isolating design with hands free in the air. US English - 57Y4700 www.lenovo.com/support/keyboards ThinkPad USB Portable Secure Hard Drive Secure valuable data in the U.S. Availability: Offers, prices, specifications and availability may be trademarks or service marks of Intel Corporation in...
...) new Experience music and calls with quality audio performance Noise isolating design with hands free in the air. US English - 57Y4700 www.lenovo.com/support/keyboards ThinkPad USB Portable Secure Hard Drive Secure valuable data in the U.S. Availability: Offers, prices, specifications and availability may be trademarks or service marks of Intel Corporation in...