Troubleshooting Guide
Page 1
For safe and correct use, be sure to read the Safety Information in "About This Machine" before you use this manual carefully before using the machine. Operating Instructions Troubleshooting 1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Adding Paper and Replacing Toner 7 Clearing Misfeeds 8 Remarks Read this machine and keep it handy for future reference.
For safe and correct use, be sure to read the Safety Information in "About This Machine" before you use this manual carefully before using the machine. Operating Instructions Troubleshooting 1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Adding Paper and Replacing Toner 7 Clearing Misfeeds 8 Remarks Read this machine and keep it handy for future reference.
Troubleshooting Guide
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... in this machine. For details about power source, see "Machine Types", About This Machine.) • Type 1: MP 1600/Aficio MP 1600/IS 2316 • Type 2: MP 2000/Aficio MP 2000/IS 2320 Certain types might result from the use of this manual might be available in this manual. For details...exposure. Certain options might result in the following pages. Introduction This manual contains detailed instructions and notes on which country you use genuine toner from the supplier. In no event will the company be liable for quick reference. Power Source 220 - 240V, 50/60Hz, 7A ...
... in this machine. For details about power source, see "Machine Types", About This Machine.) • Type 1: MP 1600/Aficio MP 1600/IS 2316 • Type 2: MP 2000/Aficio MP 2000/IS 2320 Certain types might result from the use of this manual might be available in this manual. For details...exposure. Certain options might result in the following pages. Introduction This manual contains detailed instructions and notes on which country you use genuine toner from the supplier. In no event will the company be liable for quick reference. Power Source 220 - 240V, 50/60Hz, 7A ...
Troubleshooting Guide
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... setting user and administrator authentication. ❖ Copy Reference Explains Copier functions and operations. Also refer to this manual for explanations on how to replace paper, toner, and other consumables. ❖ Security Reference This manual is for administrators of the machine. Also refer to this manual for explanations on how to connect...
... setting user and administrator authentication. ❖ Copy Reference Explains Copier functions and operations. Also refer to this manual for explanations on how to replace paper, toner, and other consumables. ❖ Security Reference This manual is for administrators of the machine. Also refer to this manual for explanations on how to connect...
Troubleshooting Guide
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... on the Display Panel 56 When a Message Is Displayed on the Client Computer 60 6. Clearing Misfeeds Removing Jammed Paper 89 8. Adding Paper and Replacing Toner Loading Paper ...65 Loading Paper into the Paper Trays 65 Loading Paper into the Optional Paper Tray Unit 67 Orientation-Fixed Paper or Two-Sided... the Paper Size 71 Changing the Paper Size in the Paper Tray 71 Changing a Paper Size in the Optional Paper Tray Unit 79 Adding Toner...84 Replacing Toner...85 Sending Fax Messages When Toner Has Run Out 86 Waste Toner...86 Replacing the Transmission Stamp Cartridge 87 7.
... on the Display Panel 56 When a Message Is Displayed on the Client Computer 60 6. Clearing Misfeeds Removing Jammed Paper 89 8. Adding Paper and Replacing Toner Loading Paper ...65 Loading Paper into the Paper Trays 65 Loading Paper into the Optional Paper Tray Unit 67 Orientation-Fixed Paper or Two-Sided... the Paper Size 71 Changing the Paper Size in the Paper Tray 71 Changing a Paper Size in the Optional Paper Tray Unit 79 Adding Toner...84 Replacing Toner...85 Sending Fax Messages When Toner Has Run Out 86 Waste Toner...86 Replacing the Transmission Stamp Cartridge 87 7.
Troubleshooting Guide
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See p.89 "Clearing Misfeeds". See p.65 "Loading Paper". h: Error indicator B: Load Paper indicator D: Add Toner indicator Appears when there is a misfeed, a cover is left open, or another problem occurs. Appears when toner runs out. See p.84 "Adding Toner". 3 Appears when paper-out condition occurs. When the Machine Does Not Operate As Wanted This section...
See p.89 "Clearing Misfeeds". See p.65 "Loading Paper". h: Error indicator B: Load Paper indicator D: Add Toner indicator Appears when there is a misfeed, a cover is left open, or another problem occurs. Appears when toner runs out. See p.84 "Adding Toner". 3 Appears when paper-out condition occurs. When the Machine Does Not Operate As Wanted This section...
Troubleshooting Guide
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... machine beeps to alert users about enabling or disabling beep alerts, see "General Features", General Settings Guide. 4 Paper might have jammed or toner might continue, even after normal status has resumed. After cooling or being switched on the ADF or ARDF. When the Machine Does Not Operate... Wanted Panel Tone The following table explains the various beep patterns that the machine produc- 1 es to alert users of a paper jam or toner request, if the machine's covers are opened and closed repeatedly within a short space of time, the beep alert might need replenishing. Machine requires...
... machine beeps to alert users about enabling or disabling beep alerts, see "General Features", General Settings Guide. 4 Paper might have jammed or toner might continue, even after normal status has resumed. After cooling or being switched on the ADF or ARDF. When the Machine Does Not Operate... Wanted Panel Tone The following table explains the various beep patterns that the machine produc- 1 es to alert users of a paper jam or toner request, if the machine's covers are opened and closed repeatedly within a short space of time, the beep alert might need replenishing. Machine requires...
Troubleshooting Guide
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... use for the machine to see the display panel properly. turn off . Turn on the operation switch or ed within 2 minutes, contact your change the toner bottle. Check if the machine is not adjusted. Wait for a long time, it cannot be switched to print or start - See "General Features", General Settings...
... use for the machine to see the display panel properly. turn off . Turn on the operation switch or ed within 2 minutes, contact your change the toner bottle. Check if the machine is not adjusted. Wait for a long time, it cannot be switched to print or start - See "General Features", General Settings...
Troubleshooting Guide
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...Paper", About This Machine. Adjust the image density. original image is too dark. See "Copy Paper", About This Machine. Use manufacturer-genuine toner. Problem Cause Solution Copies appear dirty. Place the machine on a stable and are too dark or The image was not printed on a too...and humidity condition. When You Cannot Make Clear Copies When You Cannot Make Clear Copies This section describes likely causes of non-recommended toner can damage the machine's internal components. Use of and possible solutions for unclear copies. Image density is copied. Make sure the ...
...Paper", About This Machine. Adjust the image density. original image is too dark. See "Copy Paper", About This Machine. Use manufacturer-genuine toner. Problem Cause Solution Copies appear dirty. Place the machine on a stable and are too dark or The image was not printed on a too...and humidity condition. When You Cannot Make Clear Copies When You Cannot Make Clear Copies This section describes likely causes of non-recommended toner can damage the machine's internal components. Use of and possible solutions for unclear copies. Image density is copied. Make sure the ...
Troubleshooting Guide
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...the recommended temperature and humidity conditions. See "Adjusting Image Density", Copy Reference. Copies are too light. Also, use pasted originals. The toner bottle is too dark. Place originals correctly. copied. Parts of high humidity, the photographic print has stuck to the exposure glass. ... ADF or ARDF, place them face up. When using the exposure glass, place originals face down. Place the original on copies. Add toner. See "Adjusting Image Density", Copy Reference. image or many lines. Because of images are not The original is too light. See ...
...the recommended temperature and humidity conditions. See "Adjusting Image Density", Copy Reference. Copies are too light. Also, use pasted originals. The toner bottle is too dark. Place originals correctly. copied. Parts of high humidity, the photographic print has stuck to the exposure glass. ... ADF or ARDF, place them face up. When using the exposure glass, place originals face down. Place the original on copies. Add toner. See "Adjusting Image Density", Copy Reference. image or many lines. Because of images are not The original is too light. See ...
Troubleshooting Guide
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... the {Clear/Stop} key. Canceling Internet Fax transmission is lit. group. See "Substitute Reception", Fac- The toner has run out, • Add toner. Replace the toner bottle. Transmission is possible, The terminal adaptor setting is being scanned. Cannot cancel a Memo- Cannot cancel an ...paper into the paper ceive File indicator was registered in another group, transmission is Press the {Clear/Stop} key. See p.85 "Replacing Toner". See "Canceling a Transmission", Facsimile Reference. in - When the B Load Paper indica- Check the setting. Press the {Clear/Stop}...
... the {Clear/Stop} key. Canceling Internet Fax transmission is lit. group. See "Substitute Reception", Fac- The toner has run out, • Add toner. Replace the toner bottle. Transmission is possible, The terminal adaptor setting is being scanned. Cannot cancel a Memo- Cannot cancel an ...paper into the paper ceive File indicator was registered in another group, transmission is Press the {Clear/Stop} key. See p.85 "Replacing Toner". See "Canceling a Transmission", Facsimile Reference. in - When the B Load Paper indica- Check the setting. Press the {Clear/Stop}...
Troubleshooting Guide
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... This Machine. set on the paper tray or bypass tray matches the paper type set too low. See "Copy Paper", About This Machine. Use only toner bottles recom- Clean them. Received image is too The paper is dirty. See "Copy Paper", About This Machine. See "Image Density (Con- •..., ADF or are not made. mended by the supplier. Use paper that • Ask the sender to run out. See is lit, toner is too dark The correct paper type settings or too light. original on paper that has been stored in some languages, the programmed destination may...
... This Machine. set on the paper tray or bypass tray matches the paper type set too low. See "Copy Paper", About This Machine. Use only toner bottles recom- Clean them. Received image is too The paper is dirty. See "Copy Paper", About This Machine. See "Image Density (Con- •..., ADF or are not made. mended by the supplier. Use paper that • Ask the sender to run out. See is lit, toner is too dark The correct paper type settings or too light. original on paper that has been stored in some languages, the programmed destination may...
Troubleshooting Guide
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... is not configured when bidirectional transmission is being processed. See the printer driver Help. 46 printing. was in loss of non-recommended toner can result in Energy resume printing. display. Data transmis- Characters differ The loaded pa- See "Copy Paper", About This Machine.... Program", About This Machine. er", Printer Reference. 4 Print result dif- Use of print quality and other problems. Use manufacturer-genuine toner. per is not fed from the not selected for the designated printer. ty is so much time to process. display. Simply wait until...
... is not configured when bidirectional transmission is being processed. See the printer driver Help. 46 printing. was in loss of non-recommended toner can result in Energy resume printing. display. Data transmis- Characters differ The loaded pa- See "Copy Paper", About This Machine.... Program", About This Machine. er", Printer Reference. 4 Print result dif- Use of print quality and other problems. Use manufacturer-genuine toner. per is not fed from the not selected for the designated printer. ty is so much time to process. display. Simply wait until...
Troubleshooting Guide
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... to trap or injure your fingers. Loading Paper into the Paper Trays This procedure explains how to all the machine's functions. Adding Paper and Replacing Toner This chapter describes troubleshooting procedures that are applicable to load paper into the paper trays.
... to trap or injure your fingers. Loading Paper into the Paper Trays This procedure explains how to all the machine's functions. Adding Paper and Replacing Toner This chapter describes troubleshooting procedures that are applicable to load paper into the paper trays.
Troubleshooting Guide
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F Push the paper tray in Paper Trays, see "Changing the Paper Size". Reference p.71 "Changing the Paper Size" 66 Adding Paper and Replacing Toner C Press the metal plate down until it clicks. Note ❒ Fan the paper before loading. ❒ For details about loading paper of the stack is not higher than the limit mark inside the tray. 6 ASB003S E Position the end fence flush against the paper. Check that the top of a size not selectable with the paper size selectors in until it stops. ZENY300E D Make sure the edges of the deck of paper are flush, and load the paper.
F Push the paper tray in Paper Trays, see "Changing the Paper Size". Reference p.71 "Changing the Paper Size" 66 Adding Paper and Replacing Toner C Press the metal plate down until it clicks. Note ❒ Fan the paper before loading. ❒ For details about loading paper of the stack is not higher than the limit mark inside the tray. 6 ASB003S E Position the end fence flush against the paper. Check that the top of a size not selectable with the paper size selectors in until it stops. ZENY300E D Make sure the edges of the deck of paper are flush, and load the paper.
Troubleshooting Guide
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... example, letterhead paper, prepunched paper, or copied paper) might not print correctly, depending on how the originals and paper are placed. Adding Paper and Replacing Toner Orientation-Fixed Paper or Two-Sided Paper The following describes paper with the printer function, placing orientation is L, place originals as shown below .
... example, letterhead paper, prepunched paper, or copied paper) might not print correctly, depending on how the originals and paper are placed. Adding Paper and Replacing Toner Orientation-Fixed Paper or Two-Sided Paper The following describes paper with the printer function, placing orientation is L, place originals as shown below .
Troubleshooting Guide
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See "Tray Paper Settings", General Settings Guide. 70 This setting is only available when the printer/scanner and fax units are installed. Adding Paper and Replacing Toner • For MFP 6 ASB002S Note ❒ In [Tray Paper Settings] under [System Settings], specify [Letterhead] for "Paper Type" of the paper tray you want to use.
See "Tray Paper Settings", General Settings Guide. 70 This setting is only available when the printer/scanner and fax units are installed. Adding Paper and Replacing Toner • For MFP 6 ASB002S Note ❒ In [Tray Paper Settings] under [System Settings], specify [Letterhead] for "Paper Type" of the paper tray you want to use.
Troubleshooting Guide
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F While pressing the release lever, slide the side fences outward. 6 ZENY390E G Push the metal plate down the release button. ZENY300E 72 Adding Paper and Replacing Toner E Press down until it clicks.
F While pressing the release lever, slide the side fences outward. 6 ZENY390E G Push the metal plate down the release button. ZENY300E 72 Adding Paper and Replacing Toner E Press down until it clicks.
Troubleshooting Guide
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... {User Tools/Counter} key. Paper might not feed in until it stops. ASB033S C Select [System Settings] using the paper size selector. Adding Paper and Replacing Toner K Adjust the tray size to the new paper size using {U} or {T}, and then press the {OK} key. 74 L Push the paper tray in properly if...
... {User Tools/Counter} key. Paper might not feed in until it stops. ASB033S C Select [System Settings] using the paper size selector. Adding Paper and Replacing Toner K Adjust the tray size to the new paper size using {U} or {T}, and then press the {OK} key. 74 L Push the paper tray in properly if...
Troubleshooting Guide
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K Remove any remaining copy paper. L Press down the release button. 6 ASB020S M While pressing the release lever, slide the side fences outward. 76 ASB021S Adding Paper and Replacing Toner J Place it in the corner pocket on the left.
K Remove any remaining copy paper. L Press down the release button. 6 ASB020S M While pressing the release lever, slide the side fences outward. 76 ASB021S Adding Paper and Replacing Toner J Place it in the corner pocket on the left.
Troubleshooting Guide
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... {T}, and then press the {OK} key. F Select the paper size using the scroll keys, and then press the {OK} key. 78 Adding Paper and Replacing Toner Changing to a Size Other Than Indicated on the paper size selector.
... {T}, and then press the {OK} key. F Select the paper size using the scroll keys, and then press the {OK} key. 78 Adding Paper and Replacing Toner Changing to a Size Other Than Indicated on the paper size selector.