User Manual (ENGLISH)
Page 2
...of this manual. © 2003 Samsung Electronics Co., Ltd. All rights reserved. • SCX-4016, SCX-4116, SCX-4216F and Samsung logo are trademarks of Samsung Electronics Co., Ltd. • ...Centronics is not responsible for copying, faxing and sending an e-mail on the automatic text recognition program, AnyPage. This manual is subject to change without notice. The Laser Facsimile User's Guide (only for SCX-4216F) provides information for maintaining and troubleshooting...
...of this manual. © 2003 Samsung Electronics Co., Ltd. All rights reserved. • SCX-4016, SCX-4116, SCX-4216F and Samsung logo are trademarks of Samsung Electronics Co., Ltd. • ...Centronics is not responsible for copying, faxing and sending an e-mail on the automatic text recognition program, AnyPage. This manual is subject to change without notice. The Laser Facsimile User's Guide (only for SCX-4216F) provides information for maintaining and troubleshooting...
User Manual (ENGLISH)
Page 6
... Maintaining the Toner Cartridge 7.6 Redistributing Toner 7.7 Replacing the Toner Cartridge 7.8 Setting the Notify Toner Option (For SCX-4216F 7.10 Cleaning the Drum 7.10 Consumables and Replacement Parts 7.11 Chapter 8: TROUBLESHOOTING Clearing Document Jams (For SCX-4116/4216F) ...... 8.2 Input Misfeed 8.2 Exit Misfeed 8.3 Roller Misfeed 8.3 Clearing Paper Jams 8.4 In the Paper Feed... 8.11 Solving Problems 8.14 Paper Feeding Problems 8.14 Printing Problems 8.15 Printing Quality Problems 8.18 Fax Problems (For SCX-4216F 8.22 Copying Problems 8.24 Scanning Problems 8.25 v
... Maintaining the Toner Cartridge 7.6 Redistributing Toner 7.7 Replacing the Toner Cartridge 7.8 Setting the Notify Toner Option (For SCX-4216F 7.10 Cleaning the Drum 7.10 Consumables and Replacement Parts 7.11 Chapter 8: TROUBLESHOOTING Clearing Document Jams (For SCX-4116/4216F) ...... 8.2 Input Misfeed 8.2 Exit Misfeed 8.3 Roller Misfeed 8.3 Clearing Paper Jams 8.4 In the Paper Feed... 8.11 Solving Problems 8.14 Paper Feeding Problems 8.14 Printing Problems 8.15 Printing Quality Problems 8.18 Fax Problems (For SCX-4216F 8.22 Copying Problems 8.24 Scanning Problems 8.25 v
User Manual (ENGLISH)
Page 118
This chapter includes: • See Clearing Document Jams (For SCX4116/4216F) • See Clearing Paper Jams • See Clearing LCD Error Messages • See Solving Problems 8 TROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error.
This chapter includes: • See Clearing Document Jams (For SCX4116/4216F) • See Clearing Paper Jams • See Clearing LCD Error Messages • See Solving Problems 8 TROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error.
User Manual (ENGLISH)
Page 119
Then load the documents back into the ADF. Clearing Document Jams (For SCX-4116/4216F) When a document jams while it passes through the ADF (Automatic Document Feeder), "Document Jam" appears on one end of the ADF. 4 Close the ADF cover. ... toward the ADF ( a ) and remove the roller from the slot( b ). NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents. 8.2 TROUBLESHOOTING
Then load the documents back into the ADF. Clearing Document Jams (For SCX-4116/4216F) When a document jams while it passes through the ADF (Automatic Document Feeder), "Document Jam" appears on one end of the ADF. 4 Close the ADF cover. ... toward the ADF ( a ) and remove the roller from the slot( b ). NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents. 8.2 TROUBLESHOOTING
User Manual (ENGLISH)
Page 120
... the misfed documents from the ADF. 2 Open the document cover and turn the release knob to the right using both hands. 8 4 Close the document cover. TROUBLESHOOTING 8.3 Then load the documents back into the ADF.
... the misfed documents from the ADF. 2 Open the document cover and turn the release knob to the right using both hands. 8 4 Close the document cover. TROUBLESHOOTING 8.3 Then load the documents back into the ADF.
User Manual (ENGLISH)
Page 121
... fuser area or around the toner cartridge. Message Paper Jam 0 Paper Jam 1 Paper Jam 2 Location of Jam Go to Step 2. 2 Pull the paper tray open. 8.4 TROUBLESHOOTING In the Bypass tray page 8.7 page 8.8 In the paper exit area page 8.5 To avoid tearing the paper, pull the jammed paper out gently and slowly...
... fuser area or around the toner cartridge. Message Paper Jam 0 Paper Jam 1 Paper Jam 2 Location of Jam Go to Step 2. 2 Pull the paper tray open. 8.4 TROUBLESHOOTING In the Bypass tray page 8.7 page 8.8 In the paper exit area page 8.5 To avoid tearing the paper, pull the jammed paper out gently and slowly...
User Manual (ENGLISH)
Page 122
See page 8.7. 4 Insert the paper tray into place. 5 Open and close the front cover. In the Paper Exit Area 1 Open and close the front cover to resume printing. The jammed paper 8 automatically exits the machine. If the paper does not exit, continue to the fuser area around the toner cartridge. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in this area, skip to Step 2. TROUBLESHOOTING 8.5 3 Remove the jammed paper by gently pulling it snaps into the machine until it straight out.
See page 8.7. 4 Insert the paper tray into place. 5 Open and close the front cover. In the Paper Exit Area 1 Open and close the front cover to resume printing. The jammed paper 8 automatically exits the machine. If the paper does not exit, continue to the fuser area around the toner cartridge. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in this area, skip to Step 2. TROUBLESHOOTING 8.5 3 Remove the jammed paper by gently pulling it snaps into the machine until it straight out.
User Manual (ENGLISH)
Page 123
Skip to Step 6. 3 If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the front output tray, open the rear cover. 4 Remove the jammed paper by gently pulling it straight out. 8.6 TROUBLESHOOTING 2 Gently pull the paper out of the front output tray.
Skip to Step 6. 3 If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the front output tray, open the rear cover. 4 Remove the jammed paper by gently pulling it straight out. 8.6 TROUBLESHOOTING 2 Gently pull the paper out of the front output tray.
User Manual (ENGLISH)
Page 124
In the Fuser Area or Around the Toner Cartridge NOTE: The fuser area is hot. Take care when removing paper from the machine. 1 Open the front cover and pull the toner cartridge out, lightly pushing it down. 2 Remove the jammed paper by gently pulling it straight out. 8 TROUBLESHOOTING 8.7 5 Close the rear cover. 6 Open and close the front cover to resume printing.
In the Fuser Area or Around the Toner Cartridge NOTE: The fuser area is hot. Take care when removing paper from the machine. 1 Open the front cover and pull the toner cartridge out, lightly pushing it down. 2 Remove the jammed paper by gently pulling it straight out. 8 TROUBLESHOOTING 8.7 5 Close the rear cover. 6 Open and close the front cover to resume printing.
User Manual (ENGLISH)
Page 125
In that case, pull the paper out of the machine. 8.8 TROUBLESHOOTING In the Bypass Tray "Paper Jam 0" , "Paper Jam 1" appears on the display when you try to print using the Bypass tray and the machine does not detect paper, due to no paper or improper paper loading. 3 Replace the toner cartridge and close the front cover. "Paper Jam 0" , "Paper Jam 1" also may occur when the paper is not properly fed into the machine through the Bypass tray. Printing automatically resumes.
In that case, pull the paper out of the machine. 8.8 TROUBLESHOOTING In the Bypass Tray "Paper Jam 0" , "Paper Jam 1" appears on the display when you try to print using the Bypass tray and the machine does not detect paper, due to no paper or improper paper loading. 3 Replace the toner cartridge and close the front cover. "Paper Jam 0" , "Paper Jam 1" also may occur when the paper is not properly fed into the machine through the Bypass tray. Printing automatically resumes.
User Manual (ENGLISH)
Page 126
Tips for Avoiding Paper Jams When Printing on the A5-sized Paper If paper jams frequently occur when you print on the A5-sized paper: 1 Open the input tray and load paper into the tray as shown below. 2 Open the Samsung SCX-4x16 Series Properties window, set the paper size to A5(5.8x8.3 in.) from the Paper tab. 3 From the Orientation option of the Layout tab, set the Rotate option to start printing. 8 TROUBLESHOOTING 8.9 Click. 4 Click OK to 90º. Select 90 degrees.
Tips for Avoiding Paper Jams When Printing on the A5-sized Paper If paper jams frequently occur when you print on the A5-sized paper: 1 Open the input tray and load paper into the tray as shown below. 2 Open the Samsung SCX-4x16 Series Properties window, set the paper size to A5(5.8x8.3 in.) from the Paper tab. 3 From the Orientation option of the Layout tab, set the Rotate option to start printing. 8 TROUBLESHOOTING 8.9 Click. 4 Click OK to 90º. Select 90 degrees.
User Manual (ENGLISH)
Page 127
... the paper before loading. • Do not use creased, damp or highly curled paper. • Do not mix paper types in the Bypass tray. 8.10 TROUBLESHOOTING See "Paper Specifications" on page 1.12. Ensure that the recommended print side of the paper tray. • Do not remove the paper from the tray...
... the paper before loading. • Do not use creased, damp or highly curled paper. • Do not mix paper types in the Bypass tray. 8.10 TROUBLESHOOTING See "Paper Specifications" on page 1.12. Ensure that the recommended print side of the paper tray. • Do not remove the paper from the tray...
User Manual (ENGLISH)
Page 128
...page 8.2. TROUBLESHOOTING 8.11 You should send the remaining pages later when the memory is not securely latched. Comm. Document Jam (only for service. Door Open CRU Fuser Error Heating Error Open Heat Error Over Heat Group Not Available (only for SCX-4216F) The front... adding locations for a broadcasting operation. Error (only for SCX-4216F) remote machine does not have tried to select a group location number where only a single location number can be used unauthorised cartridge. Just use a Samsung approved cartridge. You must use a speed dial number or...
...page 8.2. TROUBLESHOOTING 8.11 You should send the remaining pages later when the memory is not securely latched. Comm. Document Jam (only for service. Door Open CRU Fuser Error Heating Error Open Heat Error Over Heat Group Not Available (only for SCX-4216F) The front... adding locations for a broadcasting operation. Error (only for SCX-4216F) remote machine does not have tried to select a group location number where only a single location number can be used unauthorised cartridge. Just use a Samsung approved cartridge. You must use a speed dial number or...
User Manual (ENGLISH)
Page 129
...only for SCX-4216F) Line Error (only for SCX-4216F) Load Document LSU Error Memory Full (only for SCX-4216F) No Answer (only for example, Delay Fax. 8.12 TROUBLESHOOTING Load a document and try again. You are doing in Standby Mode, for SCX-4216F) No Cartridge No. Not Assigned (only for SCX-4216F) No Paper... Unplug the power cord and plug it . Try again. The paper in . If the problem persists, please call for SCX-4216F) Meaning Suggested solutions The remote party did not answer or the line is any scheduled job. Dial the number manually using the...
...only for SCX-4216F) Line Error (only for SCX-4216F) Load Document LSU Error Memory Full (only for SCX-4216F) No Answer (only for example, Delay Fax. 8.12 TROUBLESHOOTING Load a document and try again. You are doing in Standby Mode, for SCX-4216F) No Cartridge No. Not Assigned (only for SCX-4216F) No Paper... Unplug the power cord and plug it . Try again. The paper in . If the problem persists, please call for SCX-4216F) Meaning Suggested solutions The remote party did not answer or the line is any scheduled job. Dial the number manually using the...
User Manual (ENGLISH)
Page 130
... in the paper exit area. Clear the jam. Or remove the jammed paper from the Bypass tray. You can temporarily reestablish printing operations. 8 TROUBLESHOOTING 8.13 The toner is pressed during a copy or fax operation. Paper has jammed in the Bypass tray. See page 8.5. The machine stops. ...busy station. Clear the jam. Clear the jam. Or remove the jammed paper from the Bypass tray. The machine is waiting for SCX-4216F) Stop Pressed Toner Empty Toner Low Meaning Suggested solutions Paper has jammed in the Bypass tray. You need to do before the power failure...
... in the paper exit area. Clear the jam. Or remove the jammed paper from the Bypass tray. You can temporarily reestablish printing operations. 8 TROUBLESHOOTING 8.13 The toner is pressed during a copy or fax operation. Paper has jammed in the Bypass tray. See page 8.5. The machine stops. ...busy station. Clear the jam. Clear the jam. Or remove the jammed paper from the Bypass tray. The machine is waiting for SCX-4216F) Stop Pressed Toner Empty Toner Low Meaning Suggested solutions Paper has jammed in the Bypass tray. You need to do before the power failure...
User Manual (ENGLISH)
Page 131
... thickness of your paper. • Make sure that meets the specifications required by the machine. If you are against both sides of the envelopes. 8.14 TROUBLESHOOTING See "Paper Specifications" on page A.6. • There is not too much paper in the paper tray. Paper sticks together. Use only paper that the paper...
... thickness of your paper. • Make sure that meets the specifications required by the machine. If you are against both sides of the envelopes. 8.14 TROUBLESHOOTING See "Paper Specifications" on page A.6. • There is not too much paper in the paper tray. Paper sticks together. Use only paper that the paper...
User Manual (ENGLISH)
Page 132
... printer properties. See page 5.8. 8 paper source. TROUBLESHOOTING 8.15 The connection cable between the computer and the machine is not receiving power. You can also try using a different printer cable. The machine may be incorrectly installed. Check the power switch and the power source. Select Samsung SCX-4x16 Series as the default printer. If...
... printer properties. See page 5.8. 8 paper source. TROUBLESHOOTING 8.15 The connection cable between the computer and the machine is not receiving power. You can also try using a different printer cable. The machine may be incorrectly installed. Check the power switch and the power source. Select Samsung SCX-4x16 Series as the default printer. If...
User Manual (ENGLISH)
Page 133
... back on again. 8.16 TROUBLESHOOTING Condition Possible cause Suggested solutions A print job is The job may be set incorrectly. Reduce the complexity of your machine is selected. If possible, attach the cable and the machine to ensure that you have already printed successfully. Right-click the Samsung SCX-4x16 Series printer icon, choose...
... back on again. 8.16 TROUBLESHOOTING Condition Possible cause Suggested solutions A print job is The job may be set incorrectly. Reduce the complexity of your machine is selected. If possible, attach the cable and the machine to ensure that you have already printed successfully. Right-click the Samsung SCX-4x16 Series printer icon, choose...
User Manual (ENGLISH)
Page 134
... selecting Download as the controller or the board, may be defective. Redistribute the toner. The file may have blank Check the file to Standby Mode. 8 TROUBLESHOOTING 8.17 Press the scroll button (¥ or ) until "Machine Setup" appears on the bottom line, and press Enter. 3. Contact a service representative. if necessary. contain...
... selecting Download as the controller or the board, may be defective. Redistribute the toner. The file may have blank Check the file to Standby Mode. 8 TROUBLESHOOTING 8.17 Press the scroll button (¥ or ) until "Machine Setup" appears on the bottom line, and press Enter. 3. Contact a service representative. if necessary. contain...
User Manual (ENGLISH)
Page 135
... AaBbCc If faded areas, generally rounded, occur randomly on the next page. • If these steps do not correct the problems, contact a service representative. 8.18 TROUBLESHOOTING The manufacturing processes can cause some areas to clear the problem. If this does not improve the print quality, install a new toner cartridge. • The...
... AaBbCc If faded areas, generally rounded, occur randomly on the next page. • If these steps do not correct the problems, contact a service representative. 8.18 TROUBLESHOOTING The manufacturing processes can cause some areas to clear the problem. If this does not improve the print quality, install a new toner cartridge. • The...