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... Shortcut Options 30 Checking Drive Status 30 Launching WD SmartWare (Windows 31 Exiting WD SmartWare Safely (Windows 31 Accessing Shares 31 Launching the WD My Cloud Dashboard 32 Mapping the Drive (Windows 33 Creating a Shortcut to the Public Share (Windows 33 Viewing Drive Properties 33 Monitoring Storage 34 WD MY...
... Shortcut Options 30 Checking Drive Status 30 Launching WD SmartWare (Windows 31 Exiting WD SmartWare Safely (Windows 31 Accessing Shares 31 Launching the WD My Cloud Dashboard 32 Mapping the Drive (Windows 33 Creating a Shortcut to the Public Share (Windows 33 Viewing Drive Properties 33 Monitoring Storage 34 WD MY...
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... Accessing Your Cloud Remotely 54 Enabling Cloud Access for the WD My Cloud Device 54 Enabling Cloud Access for a User 54 Mobilizing Your Files with WD My Cloud Mobile Apps 56 The Pathway to Your Personal Cloud 64 Accessing Your Personal Cloud on the Web...Cloud™ for Desktop App 68 9 Configuring Settings 72 General 72 Network 77 Media 80 Utilities 81 Notifications 85 Firmware 87 10 Managing Safepoints 89 About Safepoints 89 Creating a Safepoint 89 Updating a Safepoint 93 Recovering a Safepoint 94 Deleting a Safepoint 96 WD MY CLOUD PERSONAL CLOUD STORAGE iv USER MANUAL
... Accessing Your Cloud Remotely 54 Enabling Cloud Access for the WD My Cloud Device 54 Enabling Cloud Access for a User 54 Mobilizing Your Files with WD My Cloud Mobile Apps 56 The Pathway to Your Personal Cloud 64 Accessing Your Personal Cloud on the Web...Cloud™ for Desktop App 68 9 Configuring Settings 72 General 72 Network 77 Media 80 Utilities 81 Notifications 85 Firmware 87 10 Managing Safepoints 89 About Safepoints 89 Creating a Safepoint 89 Updating a Safepoint 93 Recovering a Safepoint 94 Deleting a Safepoint 96 WD MY CLOUD PERSONAL CLOUD STORAGE iv USER MANUAL
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...Photos, & Music 97 Media Servers 97 Media Storage 98 Enabling/Disabling DLNA and iTunes 99 Accessing Your Personal Cloud Using Media Players 101 Accessing Your Personal Cloud Using iTunes 102 12 Connecting a USB Hard Drive 103 Overview 103 Connecting A USB Drive 103 Mapping A...Drive (Windows only 104 13 Appendix A: Specifications 105 14 Appendix B: Troubleshooting 106 First Steps Checklist 106 Resetting the WD My Cloud Device 106 Specific Problems and Corrective Actions 107 15 Appendix C: Regulatory and Warranty Information 110 Regulatory Compliance 110 Warranty Information (All...
...Photos, & Music 97 Media Servers 97 Media Storage 98 Enabling/Disabling DLNA and iTunes 99 Accessing Your Personal Cloud Using Media Players 101 Accessing Your Personal Cloud Using iTunes 102 12 Connecting a USB Hard Drive 103 Overview 103 Connecting A USB Drive 103 Mapping A...Drive (Windows only 104 13 Appendix A: Specifications 105 14 Appendix B: Troubleshooting 106 First Steps Checklist 106 Resetting the WD My Cloud Device 106 Specific Problems and Corrective Actions 107 15 Appendix C: Regulatory and Warranty Information 110 Regulatory Compliance 110 Warranty Information (All...
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... result in damage and require extensive work by a qualified technician to the product to rain or water. - If you observe the following conditions: - WD MY CLOUD PERSONAL CLOUD STORAGE 1 USER MANUAL
... result in damage and require extensive work by a qualified technician to the product to rain or water. - If you observe the following conditions: - WD MY CLOUD PERSONAL CLOUD STORAGE 1 USER MANUAL
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If the product has been dropped or the chassis has been damaged. - If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com. Your WD product information is used for setup and technical support. Purchase Date - IMPORTANT USER INFORMATION - Serial Number - System and Software Notes WD MY CLOUD PERSONAL CLOUD STORAGE 2 USER MANUAL Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - Model Number -
If the product has been dropped or the chassis has been damaged. - If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com. Your WD product information is used for setup and technical support. Purchase Date - IMPORTANT USER INFORMATION - Serial Number - System and Software Notes WD MY CLOUD PERSONAL CLOUD STORAGE 2 USER MANUAL Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - Model Number -
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...to protect your data. Save valuable space on your network. Expandable storage with the WD My Cloud apps and the WDMyCloud.com web site. WD MY CLOUD PERSONAL CLOUD STORAGE 3 USER MANUAL For PC users, WD SmartWare™ Pro offers options for all the features of mind ...your tablets and smartphones with easy photo, video and file uploads direct to your personal cloud. This user manual provides step-by-step installation instructions and other public cloud accounts. Connect this user manual can be downloaded from anywhere - Simply plug-in one secure place on your network....
...to protect your data. Save valuable space on your network. Expandable storage with the WD My Cloud apps and the WDMyCloud.com web site. WD MY CLOUD PERSONAL CLOUD STORAGE 3 USER MANUAL For PC users, WD SmartWare™ Pro offers options for all the features of mind ...your tablets and smartphones with easy photo, video and file uploads direct to your personal cloud. This user manual provides step-by-step installation instructions and other public cloud accounts. Connect this user manual can be downloaded from anywhere - Simply plug-in one secure place on your network....
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... make a second copy, or safepoint, of this manual and in minutes with iTunes. Contact information is always safe and completely under your music and video collection and play it on a USB device connected to the WD My Cloud device. You can centralize your control. Protect your ... the most out of the way. Password protection for high-performance streaming - WD MY CLOUD PERSONAL CLOUD STORAGE 4 USER MANUAL WD My Cloud includes iTunes support so you every step of their WD My Cloud device. Visit http://wd.com/setup/ wdmycloud or contact the WD customer support team to...
... make a second copy, or safepoint, of this manual and in minutes with iTunes. Contact information is always safe and completely under your music and video collection and play it on a USB device connected to the WD My Cloud device. You can centralize your control. Protect your ... the most out of the way. Password protection for high-performance streaming - WD MY CLOUD PERSONAL CLOUD STORAGE 4 USER MANUAL WD My Cloud includes iTunes support so you every step of their WD My Cloud device. Visit http://wd.com/setup/ wdmycloud or contact the WD customer support team to...
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WD MY CLOUD PERSONAL CLOUD STORAGE 5 USER MANUAL Package Contents WD My Cloud Personal Cloud Storage device Ethernet cable AC power adapter Quick Install Guide PRODUCT OVERVIEW AC adapter* WD My Cloud Personal Cloud Storage Device Ethernet cable Quick Install Guide For information on additional accessories for this product, visit: US Canada Europe All...
WD MY CLOUD PERSONAL CLOUD STORAGE 5 USER MANUAL Package Contents WD My Cloud Personal Cloud Storage device Ethernet cable AC power adapter Quick Install Guide PRODUCT OVERVIEW AC adapter* WD My Cloud Personal Cloud Storage Device Ethernet cable Quick Install Guide For information on additional accessories for this product, visit: US Canada Europe All...
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... system. Internet Broadband Internet connection is required for initial setup and software downloads, as well as for remote access and mobile apps. WD MY CLOUD PERSONAL CLOUD STORAGE 6 USER MANUAL Gigabit Ethernet recommended to maximize performance of wired connection; 802.11n or 802.11ac to install a Java runtime client. PRODUCT OVERVIEW System Requirements...
... system. Internet Broadband Internet connection is required for initial setup and software downloads, as well as for remote access and mobile apps. WD MY CLOUD PERSONAL CLOUD STORAGE 6 USER MANUAL Gigabit Ethernet recommended to maximize performance of wired connection; 802.11n or 802.11ac to install a Java runtime client. PRODUCT OVERVIEW System Requirements...
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..., and away from sources of heat Secluded from electromagnetic fields from vibration Well ventilated, with care during unpacking and installation. WD MY CLOUD PERSONAL CLOUD STORAGE 7 USER MANUAL Place it is : Near a grounded power outlet Clean and dust free On a stable surface free from electrical devices such as...
..., and away from sources of heat Secluded from electromagnetic fields from vibration Well ventilated, with care during unpacking and installation. WD MY CLOUD PERSONAL CLOUD STORAGE 7 USER MANUAL Place it is : Near a grounded power outlet Clean and dust free On a stable surface free from electrical devices such as...
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Product Views Front PRODUCT OVERVIEW Back Multi-Colored LED Reset button USB 3.0 port Gigabit Ethernet port Kensington® Security Slot WD MY CLOUD PERSONAL CLOUD STORAGE 8 USER MANUAL
Product Views Front PRODUCT OVERVIEW Back Multi-Colored LED Reset button USB 3.0 port Gigabit Ethernet port Kensington® Security Slot WD MY CLOUD PERSONAL CLOUD STORAGE 8 USER MANUAL
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Restores settings such as the admin user name and password for more information. WD MY CLOUD PERSONAL CLOUD STORAGE 9 USER MANUAL Kensington security slot For drive security, the drive is equipped with a security slot that supports a standard Kensington security cable. PRODUCT OVERVIEW Component Gigabit Ethernet port USB 3.0 port Reset button Icon Description Connects the drive to a USB hard drive for additional storage. Visit http://www.kensington.com/ for the drive. Connects to a local network. Power port Connects the drive to an AC adapter and the power outlet.
Restores settings such as the admin user name and password for more information. WD MY CLOUD PERSONAL CLOUD STORAGE 9 USER MANUAL Kensington security slot For drive security, the drive is equipped with a security slot that supports a standard Kensington security cable. PRODUCT OVERVIEW Component Gigabit Ethernet port USB 3.0 port Reset button Icon Description Connects the drive to a USB hard drive for additional storage. Visit http://www.kensington.com/ for the drive. Connects to a local network. Power port Connects the drive to an AC adapter and the power outlet.
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... perform a safe shutdown, interrupting all you have to do is easy to a home or small office network. WD MY CLOUD PERSONAL CLOUD STORAGE 10 USER MANUAL Then, download and run the quick setup installer, available at http://www.wd.com/setup/wdmycloud. Note: For information about safely... drive. 12V 2 DC IN 1 2 3 4 Internet 1 Follow the steps below to connect the WD My Cloud Personal Cloud Storage device to set up the WD My Cloud Personal Cloud Storage drive-all processes currently being performed. In the event of the drive. Important: To avoid overheating, make sure...
... perform a safe shutdown, interrupting all you have to do is easy to a home or small office network. WD MY CLOUD PERSONAL CLOUD STORAGE 10 USER MANUAL Then, download and run the quick setup installer, available at http://www.wd.com/setup/wdmycloud. Note: For information about safely... drive. 12V 2 DC IN 1 2 3 4 Internet 1 Follow the steps below to connect the WD My Cloud Personal Cloud Storage device to set up the WD My Cloud Personal Cloud Storage drive-all processes currently being performed. In the event of the drive. Important: To avoid overheating, make sure...
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...Ethernet cable to the Ethernet port located on the back of the drive. Displays when you use the enclosed Ethernet cable for the WD My Cloud device to the unit. Drive has begun loading the Operating System (OS). The unit powers up (approximately three minutes) before configuring the drive...failure • Data volume does not exist • System volume does not exist • System thermal shutdown (75° C) WD MY CLOUD PERSONAL CLOUD STORAGE 11 USER MANUAL Connect the other end of the adapter into the power supply socket on page 17. The OS is in HDD standby mode. Important...
...Ethernet cable to the Ethernet port located on the back of the drive. Displays when you use the enclosed Ethernet cable for the WD My Cloud device to the unit. Drive has begun loading the Operating System (OS). The unit powers up (approximately three minutes) before configuring the drive...failure • Data volume does not exist • System volume does not exist • System thermal shutdown (75° C) WD MY CLOUD PERSONAL CLOUD STORAGE 11 USER MANUAL Connect the other end of the adapter into the power supply socket on page 17. The OS is in HDD standby mode. Important...
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...see "System Requirements" on page 10. 2. In the address field, type http://wd.com/setup/wdmycloud to display the Welcome to personal cloud storage page. GETTING STARTED Checking Back Panel (Network) LEDs The following steps to download and run the installer, discover the device, and... in, and both ends of the link have successfully established communications. Network negotiated at 100 Mbps. Green - WD MY CLOUD PERSONAL CLOUD STORAGE 12 USER MANUAL Cable is not in , and both ends of the link have successfully established communications. Note: Looking at the port, ...
...see "System Requirements" on page 10. 2. In the address field, type http://wd.com/setup/wdmycloud to display the Welcome to personal cloud storage page. GETTING STARTED Checking Back Panel (Network) LEDs The following steps to download and run the installer, discover the device, and... in, and both ends of the link have successfully established communications. Network negotiated at 100 Mbps. Green - WD MY CLOUD PERSONAL CLOUD STORAGE 12 USER MANUAL Cable is not in , and both ends of the link have successfully established communications. Note: Looking at the port, ...
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Click Download Setup Software. then select the Agree check box and click Next. Click Get Started. 6. Read the Western Digital License Agreement that displays; The My Cloud Personal Cloud Storage screen displays: 5. If you'd like to download setup installer for a different operating system, select your operating system (OS). WD MY CLOUD PERSONAL CLOUD STORAGE 13 USER MANUAL GETTING STARTED Note: The online Learning Center automatically detects your OS from the pull-down menu at the top right of the page before clicking Download Setup Software. 4.
Click Download Setup Software. then select the Agree check box and click Next. Click Get Started. 6. Read the Western Digital License Agreement that displays; The My Cloud Personal Cloud Storage screen displays: 5. If you'd like to download setup installer for a different operating system, select your operating system (OS). WD MY CLOUD PERSONAL CLOUD STORAGE 13 USER MANUAL GETTING STARTED Note: The online Learning Center automatically detects your OS from the pull-down menu at the top right of the page before clicking Download Setup Software. 4.
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When the Set up your drive: 8. WD MY CLOUD PERSONAL CLOUD STORAGE 14 USER MANUAL The installer discovers your personal cloud screen displays, continue to "Troubleshooting Connections" on your drive is solid blue, click Next. Click Next. The Checking Your Device progress bar displays. 9. When the LED on page 16. If your WD My Cloud device is not detected, continue to "Creating a Personal Cloud" on page 15. The Get Powered Up and Connected screen displays: GETTING STARTED 7.
When the Set up your drive: 8. WD MY CLOUD PERSONAL CLOUD STORAGE 14 USER MANUAL The installer discovers your personal cloud screen displays, continue to "Troubleshooting Connections" on your drive is solid blue, click Next. Click Next. The Checking Your Device progress bar displays. 9. When the LED on page 16. If your WD My Cloud device is not detected, continue to "Creating a Personal Cloud" on page 15. The Get Powered Up and Connected screen displays: GETTING STARTED 7.
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...that it is necessary for remotely accessing your files. Note: If you log in step 1, this information checkbox, if not already selected. WD MY CLOUD PERSONAL CLOUD STORAGE 15 USER MANUAL Enter your First Name, Last Name and your name as the administrator. On the Set up an admin personal... cloud, and then creates user accounts with this option is mounted to your computer like a local drive, and your email inbox to your WD My Cloud device is disabled....
...that it is necessary for remotely accessing your files. Note: If you log in step 1, this information checkbox, if not already selected. WD MY CLOUD PERSONAL CLOUD STORAGE 15 USER MANUAL Enter your First Name, Last Name and your name as the administrator. On the Set up an admin personal... cloud, and then creates user accounts with this option is mounted to your computer like a local drive, and your email inbox to your WD My Cloud device is disabled....
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...account. Recommended: Automatically update WD My Cloud whenever new firmware becomes available is enabled by default. Click any of the Public Share 7. GETTING STARTED 3. Follow the steps on the front WD MY CLOUD PERSONAL CLOUD STORAGE 16 USER MANUAL The shortcut icons are: Displays the ...online Learning Center Opens the My Cloud dashboard for automatic update, see "Firmware" on your system. Click Finish to close the...
...account. Recommended: Automatically update WD My Cloud whenever new firmware becomes available is enabled by default. Click any of the Public Share 7. GETTING STARTED 3. Follow the steps on the front WD MY CLOUD PERSONAL CLOUD STORAGE 16 USER MANUAL The shortcut icons are: Displays the ...online Learning Center Opens the My Cloud dashboard for automatic update, see "Firmware" on your system. Click Finish to close the...
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.... 5. On the task bar at the bottom of the procedures described below. In the left panel, click Network. 4. WD MY CLOUD PERSONAL CLOUD STORAGE 17 USER MANUAL If the drive still cannot be found , continue to contact WD Support. GETTING STARTED 1. Physically connect the drive to these folders so... you can now drag and drop files into and from your WD My Cloud personal cloud storage device as an external hard drive, ...
.... 5. On the task bar at the bottom of the procedures described below. In the left panel, click Network. 4. WD MY CLOUD PERSONAL CLOUD STORAGE 17 USER MANUAL If the drive still cannot be found , continue to contact WD Support. GETTING STARTED 1. Physically connect the drive to these folders so... you can now drag and drop files into and from your WD My Cloud personal cloud storage device as an external hard drive, ...