Quick Install Guide
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... WD My Cloud Wi-Fi WD My Cloud Wi-Fi Technical Support Services http://support.wd.com http://www.wd.com If you encounter problems with this product, please contact WD Technical Support. and other countries; All rights reserved. Desktop Apps WD My ... 8002 335 50110 Middle East 0031.880062100 Western Digital, WD, and the WD logo are registered trademarks of Western Digital Technologies, Inc. Other marks may be mentioned here in that belong to change without notice. © 2013 Western Digital Technologies, Inc. Western Digital 3355 Michelson Drive, Suite 100 Irvine, California...
... WD My Cloud Wi-Fi WD My Cloud Wi-Fi Technical Support Services http://support.wd.com http://www.wd.com If you encounter problems with this product, please contact WD Technical Support. and other countries; All rights reserved. Desktop Apps WD My ... 8002 335 50110 Middle East 0031.880062100 Western Digital, WD, and the WD logo are registered trademarks of Western Digital Technologies, Inc. Other marks may be mentioned here in that belong to change without notice. © 2013 Western Digital Technologies, Inc. Western Digital 3355 Michelson Drive, Suite 100 Irvine, California...
User Manual
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...My Cloud Personal Cloud Storage installer, available on the date of your personal cloud storage device (http://www.wd.com/setup). Most technical support questions can easily register your product online at http://register.wd.com. This 30-day period starts on the online Learning Center. You ...to get the latest updates and special offers. Your product includes 30 days of new features and services, remember to register your drive online at support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for your WD product or software. ...
...My Cloud Personal Cloud Storage installer, available on the date of your personal cloud storage device (http://www.wd.com/setup). Most technical support questions can easily register your product online at http://register.wd.com. This 30-day period starts on the online Learning Center. You ...to get the latest updates and special offers. Your product includes 30 days of new features and services, remember to register your drive online at support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for your WD product or software. ...
User Manual
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Table of Contents WD® Service and Support iii Registering Your WD Product iii 1 Important User Information 1 Important Safety Instructions 1 Recording Your WD Product Information 2 2 Product Overview 3 About the System 3 About the Learning ...
Table of Contents WD® Service and Support iii Registering Your WD Product iii 1 Important User Information 1 Important Safety Instructions 1 Recording Your WD Product Information 2 2 Product Overview 3 About the System 3 About the Learning ...
User Manual
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... Storage Device (Windows 35 Uninstalling WD Quick View 36 6 At a Glance: The Dashboard 37 Launching the Dashboard 37 The Dashboard Home Page 38 Obtaining Customer Support 44 Basic Administrative Tasks 46 7 Managing Users and Shares 47 About Users 47 About Shares 50 Accessing the Contents of a Share Locally 53 8 Accessing Your...
... Storage Device (Windows 35 Uninstalling WD Quick View 36 6 At a Glance: The Dashboard 37 Launching the Dashboard 37 The Dashboard Home Page 38 Obtaining Customer Support 44 Basic Administrative Tasks 46 7 Managing Users and Shares 47 About Users 47 About Shares 50 Accessing the Contents of a Share Locally 53 8 Accessing Your...
User Manual
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IMPORTANT USER INFORMATION - Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - Model Number - Your WD product information is used for setup and technical support. Serial Number - System and Software Notes WD MY CLOUD PERSONAL CLOUD STORAGE 2 USER MANUAL Purchase Date - If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com. If the product has been dropped or the chassis has been damaged. -
IMPORTANT USER INFORMATION - Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - Model Number - Your WD product information is used for setup and technical support. Serial Number - System and Software Notes WD MY CLOUD PERSONAL CLOUD STORAGE 2 USER MANUAL Purchase Date - If the product exhibits a distinct change in performance, contact WD Customer Support at http://support.wd.com. If the product has been dropped or the chassis has been damaged. -
User Manual
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...personal cloud from unauthorized access with setting up remote access, backing up data, monitoring drive status, and more. WD My Cloud includes iTunes support so you through installing and using their personal cloud storage. Need help with password protection available for your LAN, or on page ii of...beat. Your data is on a USB device connected to explore each of mind. Visit http://wd.com/setup/ wdmycloud or contact the WD customer support team to walk users through the installation of WD My Cloud and WD's free apps for every user. You can centralize your network - It...
...personal cloud from unauthorized access with setting up remote access, backing up data, monitoring drive status, and more. WD My Cloud includes iTunes support so you through installing and using their personal cloud storage. Need help with password protection available for your LAN, or on page ii of...beat. Your data is on a USB device connected to explore each of mind. Visit http://wd.com/setup/ wdmycloud or contact the WD customer support team to walk users through the installation of WD My Cloud and WD's free apps for every user. You can centralize your network - It...
User Manual
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....shopwd.com or www.wdstore.com www.shopwd.ca or www.wdstore.ca www.shopwd.eu or www.wdstore.eu Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. WD MY CLOUD PERSONAL CLOUD STORAGE 5 USER MANUAL
....shopwd.com or www.wdstore.com www.shopwd.ca or www.wdstore.ca www.shopwd.eu or www.wdstore.eu Contact WD Technical Support in your region. For a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. WD MY CLOUD PERSONAL CLOUD STORAGE 5 USER MANUAL
User Manual
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...software downloads, as well as for remote access and mobile apps. For additional information, visit http://support.apple.com/kb/dl1421 Note: Compatibility may vary depending on supported Windows and Mac computers Local Network Router/switch - Web Browsers Internet Explorer 8.0 and later... on supported Windows computers Safari 5.0 and later on supported Mac computers Firefox 12 and later on supported Windows and Mac computers Google Chrome 14 and later on your computer's hardware...
...software downloads, as well as for remote access and mobile apps. For additional information, visit http://support.apple.com/kb/dl1421 Note: Compatibility may vary depending on supported Windows and Mac computers Local Network Router/switch - Web Browsers Internet Explorer 8.0 and later... on supported Windows computers Safari 5.0 and later on supported Mac computers Firefox 12 and later on supported Windows and Mac computers Google Chrome 14 and later on your computer's hardware...
User Manual
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Kensington security slot For drive security, the drive is equipped with a security slot that supports a standard Kensington security cable. Restores settings such as the admin user name and password for additional storage. WD MY CLOUD PERSONAL CLOUD STORAGE 9 USER MANUAL PRODUCT OVERVIEW Component Gigabit Ethernet port USB 3.0 port Reset button Icon Description Connects the drive to an AC adapter and the power outlet. Connects to a USB hard drive for the drive. Visit http://www.kensington.com/ for more information. Power port Connects the drive to a local network.
Kensington security slot For drive security, the drive is equipped with a security slot that supports a standard Kensington security cable. Restores settings such as the admin user name and password for additional storage. WD MY CLOUD PERSONAL CLOUD STORAGE 9 USER MANUAL PRODUCT OVERVIEW Component Gigabit Ethernet port USB 3.0 port Reset button Icon Description Connects the drive to an AC adapter and the power outlet. Connects to a USB hard drive for the drive. Visit http://www.kensington.com/ for more information. Power port Connects the drive to a local network.
User Manual
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If the drive is found , select WD Support for additional suggestions or to these folders so you can now drag and drop files into and from your network (see "Physically Connecting the Device" ...on page 10). 2. Getting Started Without the Online Setup Installer If you do not use the online setup installer to get to contact WD Support. You can still: Use your WD My Cloud personal cloud storage device as an external hard drive, dragging and dropping files to your computer...
If the drive is found , select WD Support for additional suggestions or to these folders so you can now drag and drop files into and from your network (see "Physically Connecting the Device" ...on page 10). 2. Getting Started Without the Online Setup Installer If you do not use the online setup installer to get to contact WD Support. You can still: Use your WD My Cloud personal cloud storage device as an external hard drive, dragging and dropping files to your computer...
User Manual
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... WD SmartWare software for backing up files to use Windows 7 Backup and Restore or Windows 8 File History. Note: The WD My Cloud device does not support Windows Vista Backup and Restore. Follow the online instructions to display the menu, and then select WD SmartWare. (The icon is automatically installed when you...
... WD SmartWare software for backing up files to use Windows 7 Backup and Restore or Windows 8 File History. Note: The WD My Cloud device does not support Windows Vista Backup and Restore. Follow the online instructions to display the menu, and then select WD SmartWare. (The icon is automatically installed when you...
User Manual
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...: Shutting Down Safely One of the recommended ways to safely shut down the WD My Cloud Device." on , and if the problem persists, contact WD Support.
...: Shutting Down Safely One of the recommended ways to safely shut down the WD My Cloud Device." on , and if the problem persists, contact WD Support.
User Manual
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... View icon. (See "Managing Your Drive With WD 2. AT A GLANCE: THE DASHBOARD 6 At a Glance: The Dashboard Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Basic Administrative Tasks The WD My Cloud Dashboard Home page provides a snapshot of the online setup installer. You can set up user accounts, restrict access...
... View icon. (See "Managing Your Drive With WD 2. AT A GLANCE: THE DASHBOARD 6 At a Glance: The Dashboard Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Basic Administrative Tasks The WD My Cloud Dashboard Home page provides a snapshot of the online setup installer. You can set up user accounts, restrict access...
User Manual
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...Server text and only shows counts of files as it is scanning. Hovering the mouse over the check marks in progress..." Obtaining Customer Support To open the Support page: 1. To return to check marks when the scan is complete, a check mark replaces the progress bar. The scan takes ...place when the content changes, for supported files (e.g., jpgs). They change to the Home page, click OK. The Media crawler section shows progress bars. When the scan is complete. The DLNA...
...Server text and only shows counts of files as it is scanning. Hovering the mouse over the check marks in progress..." Obtaining Customer Support To open the Support page: 1. To return to check marks when the scan is complete, a check mark replaces the progress bar. The scan takes ...place when the content changes, for supported files (e.g., jpgs). They change to the Home page, click OK. The Media crawler section shows progress bars. When the scan is complete. The DLNA...
User Manual
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...and send the request. Click Create and Save. 2. WD MY CLOUD PERSONAL CLOUD STORAGE 45 USER MANUAL Click Support to send a diagnostic report and request automated support. If you want to display the following page: AT A GLANCE: THE DASHBOARD If a problem occurs with ...the WD My Cloud device, WD Customer Support will need information about your computer. 3. Click Request Support to WD Customer Support. If desired, email the report to display the WD Support web page. 4. Requesting Automatic Support Note: To use this checkbox to review WD's privacy...
...and send the request. Click Create and Save. 2. WD MY CLOUD PERSONAL CLOUD STORAGE 45 USER MANUAL Click Support to send a diagnostic report and request automated support. If you want to display the following page: AT A GLANCE: THE DASHBOARD If a problem occurs with ...the WD My Cloud device, WD Customer Support will need information about your computer. 3. Click Request Support to WD Customer Support. If desired, email the report to display the WD Support web page. 4. Requesting Automatic Support Note: To use this checkbox to review WD's privacy...
User Manual
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... page 89 page 80 page 87 page 81 WD MY CLOUD PERSONAL CLOUD STORAGE 46 USER MANUAL See ... AT A GLANCE: THE DASHBOARD Obtaining Other Support In the Support Resources section are links to additional resources: To obtain the most recently updated user manual, click the Product Documentation link. To see...
... page 89 page 80 page 87 page 81 WD MY CLOUD PERSONAL CLOUD STORAGE 46 USER MANUAL See ... AT A GLANCE: THE DASHBOARD Obtaining Other Support In the Support Resources section are links to additional resources: To obtain the most recently updated user manual, click the Product Documentation link. To see...
User Manual
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..., if the user's name and password are the same as for logging into the computer, a user name and password are not the same, visit http://support.wd.com and see "Managing Users and Shares" on page 47. Click WDMyCloud. 4. to which you want to display the submenu. 2. Windows Vista/Windows 7/ Windows...
..., if the user's name and password are the same as for logging into the computer, a user name and password are not the same, visit http://support.wd.com and see "Managing Users and Shares" on page 47. Click WDMyCloud. 4. to which you want to display the submenu. 2. Windows Vista/Windows 7/ Windows...
User Manual
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WD My Cloud supports most major file types, such as Dropbox, Google Drive, and Skydrive from the Apple App, Android Market, Blackberry World, or Windows Store and install it ... My Cloud device. Connect to other portable devices using Wi-Fi wireless connections. Have a public cloud account? Save valuable space on your mobile device supports, see the Help, Guide Me page, and Quick Tips within the WD Photos application, or go to your tablet, handset, or other cloud sites such...
WD My Cloud supports most major file types, such as Dropbox, Google Drive, and Skydrive from the Apple App, Android Market, Blackberry World, or Windows Store and install it ... My Cloud device. Connect to other portable devices using Wi-Fi wireless connections. Have a public cloud account? Save valuable space on your mobile device supports, see the Help, Guide Me page, and Quick Tips within the WD Photos application, or go to your tablet, handset, or other cloud sites such...
User Manual
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...runtime client. For more information about Java applets, search for Answer ID 9786 in the Network Drive Password field. 3. For additional information, visit http://support.apple.com/kb/dl1421 4. Several messages regarding SSL certificates and a few security warnings display, starting with: WD MY CLOUD PERSONAL CLOUD STORAGE 65 ... Cloud (wdmycloud.com) 1. If your WD My Cloud device is password protected, enter your password in the WD Knowledge Base at http://support.wdc.com. For Lion and Mountain Lion, you have remotely accessed a share before, a Java application run request may appear.
...runtime client. For more information about Java applets, search for Answer ID 9786 in the Network Drive Password field. 3. For additional information, visit http://support.apple.com/kb/dl1421 4. Several messages regarding SSL certificates and a few security warnings display, starting with: WD MY CLOUD PERSONAL CLOUD STORAGE 65 ... Cloud (wdmycloud.com) 1. If your WD My Cloud device is password protected, enter your password in the WD Knowledge Base at http://support.wdc.com. For Lion and Mountain Lion, you have remotely accessed a share before, a Java application run request may appear.
User Manual
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... your drive. System Diagnostics Run diagnostic tests if you can take several minutes to the Utilities page, If the drive fails the test, click the Support icon in the left panel. 2. The short drive test can test the WD My Cloud device and get assistance. To run a test: 1. The more comprehensive...
... your drive. System Diagnostics Run diagnostic tests if you can take several minutes to the Utilities page, If the drive fails the test, click the Support icon in the left panel. 2. The short drive test can test the WD My Cloud device and get assistance. To run a test: 1. The more comprehensive...