WD SmartWare User Manual
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... countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. Accessing Online Support Visit our product support website at http://register.wdc.com. To help for your WD product or software. • WD Community-Share your product online at..., or answer ID. • Installation-Get online installation help us an opportunity to register your thoughts and connect with WD Technical Support. If the answer is not available or if you informed of new features and services, remember to address it before returning this...
... countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. Accessing Online Support Visit our product support website at http://register.wdc.com. To help for your WD product or software. • WD Community-Share your product online at..., or answer ID. • Installation-Get online installation help us an opportunity to register your thoughts and connect with WD Technical Support. If the answer is not available or if you informed of new features and services, remember to address it before returning this...
WD SmartWare User Manual
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iii Table of Contents WD SMARTWARE SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing...
iii Table of Contents WD SMARTWARE SOFTWARE USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About the WD SmartWare Software 1 Operating System Compatibility 1 Hard Drive Support 1 Functional Overview 2 Home Tab Display 3 Backup Tab Displays 8 Retrieve Tab Displays 11 Settings Tab Displays 14 Help Tab Display 17 2 Installing...
WD SmartWare User Manual
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... effortlessly-Retrieve your valuable data to its original location whether you the power to the Start menu and select Windows Update. Hard Drive Support The WD SmartWare software supports the following Windows® operating systems: • Windows XP • Windows Vista® • Windows 7 Compatibility can vary, depending on hardware configuration and...
... effortlessly-Retrieve your valuable data to its original location whether you the power to the Start menu and select Windows Update. Hard Drive Support The WD SmartWare software supports the following Windows® operating systems: • Windows XP • Windows Vista® • Windows 7 Compatibility can vary, depending on hardware configuration and...
WD SmartWare User Manual
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... not originally configured for compatibility with Windows operating systems to work with this version of your computer's internal hard drive and each supported external device connected to back up. My Book Live Duo Note: You must reformat Mac drives for the WD SmartWare software. ...My Book Live™ - The WD SmartWare software does not support other manufacturers' hard drives, or WD hard drives that you are presented in the WD Knowledge Base at http://support.wdc.com. WD SMARTWARE SOFTWARE USER MANUAL • Network-attached Devices - If...
... not originally configured for compatibility with Windows operating systems to work with this version of your computer's internal hard drive and each supported external device connected to back up. My Book Live Duo Note: You must reformat Mac drives for the WD SmartWare software. ...My Book Live™ - The WD SmartWare software does not support other manufacturers' hard drives, or WD hard drives that you are presented in the WD Knowledge Base at http://support.wdc.com. WD SMARTWARE SOFTWARE USER MANUAL • Network-attached Devices - If...
WD SmartWare User Manual
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... content gauges and select: • The internal hard drive or hard drive partition that you through your software and drive setup selections • WD Customer Support and software update services See "Help Tab Display" on the type and model of the connected device. Three full-screen dialogs for displaying Software Settings...
... content gauges and select: • The internal hard drive or hard drive partition that you through your software and drive setup selections • WD Customer Support and software update services See "Help Tab Display" on the type and model of the connected device. Three full-screen dialogs for displaying Software Settings...
WD SmartWare User Manual
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... a selector box below the device icon for specifying the partition or share that you want to use for viewing all of the WD SmartWare software supports as many external devices as you system can handle. Home Tab Functional Description (Continued) Display Component Description External device icon (continued) For a network-attached device...
... a selector box below the device icon for specifying the partition or share that you want to use for viewing all of the WD SmartWare software supports as many external devices as you system can handle. Home Tab Functional Description (Continued) Display Component Description External device icon (continued) For a network-attached device...
WD SmartWare User Manual
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... For a complete list of your file backup. • Because they change so frequently, Outlook .pst files are stored in the WD Knowledge Base at http://support.wdc.com. Home Tab Functional Description (Continued) Display Component Description Your computer's content gauge The content gauge for your files that are available for a category...
... For a complete list of your file backup. • Because they change so frequently, Outlook .pst files are stored in the WD Knowledge Base at http://support.wdc.com. Home Tab Functional Description (Continued) Display Component Description Your computer's content gauge The content gauge for your files that are available for a category...
WD SmartWare User Manual
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... Passport For these examples the model of the selected device is identified by the Product ID of 0748. The three My Passport drive models that support the WD Security™ and WD Drive Utilities™ software-the WD SmartWare software displays only the Software Settings screen.
... Passport For these examples the model of the selected device is identified by the Product ID of 0748. The three My Passport drive models that support the WD Security™ and WD Drive Utilities™ software-the WD SmartWare software displays only the Software Settings screen.
WD SmartWare User Manual
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... Manage & Customize (Continued) ABOUT THE WD SMARTWARE SOFTWARE - 17 Learning Center topic buttons Provide links to the WD Service & Support Contact Us page at http://support.wdc.com/contact. See Figure 5 and Table 5 for each screen, but not as much as the WD SmartWare Software User ...Manual. Learning Center Topic Buttons Update Software Button Contact Us Link WD Store Link Support Link Online User Manuals Link Figure 5. Help Tab Display Table 5. Help Tab Functional Description Display Component Description Contact Us link Uses...
... Manage & Customize (Continued) ABOUT THE WD SMARTWARE SOFTWARE - 17 Learning Center topic buttons Provide links to the WD Service & Support Contact Us page at http://support.wdc.com/contact. See Figure 5 and Table 5 for each screen, but not as much as the WD SmartWare Software User ...Manual. Learning Center Topic Buttons Update Software Button Contact Us Link WD Store Link Support Link Online User Manuals Link Figure 5. Help Tab Display Table 5. Help Tab Functional Description Display Component Description Contact Us link Uses...
WD SmartWare User Manual
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Uses your Web browser to compare the versions of your Web browser to connect to the WD Service & Support Home page at : http://www.wdc.com/wdproducts/wdsmartware/um.asp. WD Store link If updated software or firmware is available, the WD SmartWare... software prompts you can select and open the online version of the selected external device with the most-recent available versions. Uses your external device. Support link Update Software button There, you do download and install it. Help Tab Functional Description (Continued) Display Component Description Online User Manuals link Uses...
Uses your Web browser to compare the versions of your Web browser to connect to the WD Service & Support Home page at : http://www.wdc.com/wdproducts/wdsmartware/um.asp. WD Store link If updated software or firmware is available, the WD SmartWare... software prompts you can select and open the online version of the selected external device with the most-recent available versions. Uses your external device. Support link Update Software button There, you do download and install it. Help Tab Functional Description (Continued) Display Component Description Online User Manuals link Uses...
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On the Home screen: IF you want to online support services, THEN click the . . . tab Backup Retrieve Settings Settings Settings Help AND see Figure 1 on page 4). 8. "Help Tab Display" on page 22. Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to exit the Setup Wizard: 7. Back up the files on your computer...
On the Home screen: IF you want to online support services, THEN click the . . . tab Backup Retrieve Settings Settings Settings Help AND see Figure 1 on page 4). 8. "Help Tab Display" on page 22. Click Start > All Programs > Western Digital > WD SmartWare > WD SmartWare to exit the Setup Wizard: 7. Back up the files on your computer...
WD SmartWare User Manual
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... and applications before disconnecting the drive from the computer. Power down the device and let it back up, and if the problem persists, contact WD Support. Monitoring Icon Alerts The WD Quick View icon in the taskbar flashes to turn off before shutting down . Overheated. Locked or in a format that the...
... and applications before disconnecting the drive from the computer. Power down the device and let it back up, and if the problem persists, contact WD Support. Monitoring Icon Alerts The WD Quick View icon in the taskbar flashes to turn off before shutting down . Overheated. Locked or in a format that the...
WD SmartWare User Manual
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WD SMARTWARE SOFTWARE USER MANUAL 3. To register your drive to receive free technical support during the warranty period and be kept up-to-date on page 15). Note: If you see Figure 4 on the latest WD products: 1. Click Set ...
WD SMARTWARE SOFTWARE USER MANUAL 3. To register your drive to receive free technical support during the warranty period and be kept up-to-date on page 15). Note: If you see Figure 4 on the latest WD products: 1. Click Set ...
WD SmartWare User Manual
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...: IF your external device to erase. 2. "Using the Drive Unlock Utility" on page 43. After the drive erase operation completes, go to http://support.wdc.com and see the Software Settings screen instead of the data on your computer, select the icon for the one external device connected to...not locked: 1. Note: If you see Knowledge Base answer ID 7 for information about the loss of data if you no longer need any of the support files, utilities, online help and user manual files. On the Erase Drive dialog: a. Always make sure that you must erase the drive, THEN see...
...: IF your external device to erase. 2. "Using the Drive Unlock Utility" on page 43. After the drive erase operation completes, go to http://support.wdc.com and see the Software Settings screen instead of the data on your computer, select the icon for the one external device connected to...not locked: 1. Note: If you see Knowledge Base answer ID 7 for information about the loss of data if you no longer need any of the support files, utilities, online help and user manual files. On the Erase Drive dialog: a. Always make sure that you must erase the drive, THEN see...
WD SmartWare User Manual
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... reinstall the WD SmartWare software on your external device, erasing or reformatting the drive also removes the WD SmartWare software and all of the support files, utilities, online help and user manual files. The fifth invalid password attempt displays a too many password attempts dialog: 4. If you... accept the risk. 5. Note: Erasing your drive also removes your drive. If you have erased or reformatted the drive, go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about the loss of the data on your password. MANAGING AND CUSTOMIZING THE DRIVE...
... reinstall the WD SmartWare software on your external device, erasing or reformatting the drive also removes the WD SmartWare software and all of the support files, utilities, online help and user manual files. The fifth invalid password attempt displays a too many password attempts dialog: 4. If you... accept the risk. 5. Note: Erasing your drive also removes your drive. If you have erased or reformatted the drive, go to http://support.wdc.com and see Knowledge Base answer ID 7 for information about the loss of the data on your password. MANAGING AND CUSTOMIZING THE DRIVE...
WD SmartWare User Manual
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... to store the retrieved files in either: • Their original locations on your ability to retrieve files from 1 to see Figure 4 on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. On the Software Settings screen, click File...
... to store the retrieved files in either: • Their original locations on your ability to retrieve files from 1 to see Figure 4 on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. On the Software Settings screen, click File...
WD SmartWare User Manual
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...Settings tab and if you see Figure 4 on page 15). b. Click Apply. Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 3. MANAGING AND CUSTOMIZING THE SOFTWARE...the Settings Tab display, click Set Up Software to identify the new retrieve folder. Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. Click Browse and use . ...
...Settings tab and if you see Figure 4 on page 15). b. Click Apply. Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 3. MANAGING AND CUSTOMIZING THE SOFTWARE...the Settings Tab display, click Set Up Software to identify the new retrieve folder. Note: If the external device selected on the Home screen supports the WD Security and WD Drive Utilities software, then clicking the Settings tab displays the Software Settings screen. 2. Click Browse and use . ...
WD SmartWare User Manual
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...("LGPL") (collectively, "GPL Software") and not Western Digital's End User License Agreement. WARRANTY INFORMATION - 49 and 4) a copy of purchase; 2) you have or have attempted to the extent permitted by Western Digital. Western Digital will not support any Open Source Software, is not responsible for ...a nominal charge from http:// support.wdc.com/download/gpl or by calling Customer Support within three years of the date of the GPL...
...("LGPL") (collectively, "GPL Software") and not Western Digital's End User License Agreement. WARRANTY INFORMATION - 49 and 4) a copy of purchase; 2) you have or have attempted to the extent permitted by Western Digital. Western Digital will not support any Open Source Software, is not responsible for ...a nominal charge from http:// support.wdc.com/download/gpl or by calling Customer Support within three years of the date of the GPL...
WD SmartWare User Manual
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... 49 GPL software 49 H Help tab display Contact Us link 17 description 17 functional overview 3 Learning Center topic buttons 17 Online User Manuals link 18 Support link 18 Update Software button 18 WD Store link 18 Home tab display description 3 drive content gauge 8 drive icon 5, 6 functional overview 2 Internal drive selector box...
... 49 GPL software 49 H Help tab display Contact Us link 17 description 17 functional overview 3 Learning Center topic buttons 17 Online User Manuals link 18 Support link 18 Update Software button 18 WD Store link 18 Home tab display description 3 drive content gauge 8 drive icon 5, 6 functional overview 2 Internal drive selector box...
WD SmartWare User Manual
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... 13 Retrieve some files selection box 13 Start/Cancel Retrieving toggle button 13 Run Diagnostics screen 42 S Security button 16 Service and Support, WD ii Set file history dialog 46 WD SMARTWARE SOFTWARE USER MANUAL preferences dialog 47 retrieve folder dialog 47 sleep timer dialog 39...button 13 Start/Stop Backup toggle button 11 Settings See Drive Settings Status check 38 Support link 18 Switch to Category/File Backup toggle button 11 System compatibility 1 System file category, defined 7 T Technical support, contacting ii Temperature check 38 U Unlocking the drive from the virtual CD 25,...
... 13 Retrieve some files selection box 13 Start/Cancel Retrieving toggle button 13 Run Diagnostics screen 42 S Security button 16 Service and Support, WD ii Set file history dialog 46 WD SMARTWARE SOFTWARE USER MANUAL preferences dialog 47 retrieve folder dialog 47 sleep timer dialog 39...button 13 Start/Stop Backup toggle button 11 Settings See Drive Settings Status check 38 Support link 18 Switch to Category/File Backup toggle button 11 System compatibility 1 System file category, defined 7 T Technical support, contacting ii Temperature check 38 U Unlocking the drive from the virtual CD 25,...