User Manual
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... and Retrieving Files 52 About Backups 52 Managing a USB Device and USB Backups 52 Remote Backups 55 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS -
... and Retrieving Files 52 About Backups 52 Managing a USB Device and USB Backups 52 Remote Backups 55 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS -
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... Notifications 134 Firmware Update 136 12 Appendix 139 Appendix A: WD My Cloud EX4 Quick User Guide 139 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS - ii
... Notifications 134 Firmware Update 136 12 Appendix 139 Appendix A: WD My Cloud EX4 Quick User Guide 139 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS - ii
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iii Appendix B: Joomla Setup Guide 144 Appendix C: phpBB Setup Guide 148 Appendix D: Supported RAID Modes 153 Appendix E: RAID Migrations 153 Appendix F: Safe Mode Firmware Update Procedures 154 13 Regulatory and Warranty Information 155 Regulatory Compliance 155 Warranty Information (All Regions Except Australia/New Zealand) 156 Warranty Information (Australia/New Zealand only 157 14 Index 159 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS -
iii Appendix B: Joomla Setup Guide 144 Appendix C: phpBB Setup Guide 148 Appendix D: Supported RAID Modes 153 Appendix E: RAID Migrations 153 Appendix F: Safe Mode Firmware Update Procedures 154 13 Regulatory and Warranty Information 155 Regulatory Compliance 155 Warranty Information (All Regions Except Australia/New Zealand) 156 Warranty Information (Australia/New Zealand only 157 14 Index 159 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE USER MANUAL TABLE OF CONTENTS -
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... into this product through the chassis slots as they may fall, causing serious damage to normal condition. - WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 1 USER MANUAL The safeguards incorporated into the extension cord does not exceed the extension cord ampere rating. Do not use can result in electric shock or fire...
... into this product through the chassis slots as they may fall, causing serious damage to normal condition. - WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 1 USER MANUAL The safeguards incorporated into the extension cord does not exceed the extension cord ampere rating. Do not use can result in electric shock or fire...
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Serial Number - Purchase Date - IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - System and Software Notes WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 2 USER MANUAL Your WD product information is used for setup and technical support. Model Number -
Serial Number - Purchase Date - IMPORTANT USER INFORMATION Recording Your WD Product Information Remember to write down the following WD product information, which is found on the label on the bottom of the device. - System and Software Notes WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 2 USER MANUAL Your WD product information is used for setup and technical support. Model Number -
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... with easy drive install and hot swap to effortlessly add up with multiple options to secure your public cloud service to manage - This user manual provides step-by a two-year warranty, My Cloud EX4 is a high-performance, four-bay NAS for the power and flexibility to expand your...Cloud EX4 apps and web site. Award-winning desktop and mobile apps - WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 3 USER MANUAL Translated versions and updates to this user manual can upload, access and share your documents from http://products.wd.com/updates. It offers a robust all-metal enclosure, ...
... with easy drive install and hot swap to effortlessly add up with multiple options to secure your public cloud service to manage - This user manual provides step-by a two-year warranty, My Cloud EX4 is a high-performance, four-bay NAS for the power and flexibility to expand your...Cloud EX4 apps and web site. Award-winning desktop and mobile apps - WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 3 USER MANUAL Translated versions and updates to this user manual can upload, access and share your documents from http://products.wd.com/updates. It offers a robust all-metal enclosure, ...
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...-saving features - Save money on your product whenever new features become available. Access an always-available resource online, without a manual or CD. About the Online Learning Center WD's Online Learning Center provides the latest information, instructions, and software to ten computers. Stream...or local LAN/WAN backup. And with setting up remote access, backing up password, SNMP and virtual volumes. Increase your high-speed digital life. PC users, WD SmartWare™ Pro offers options for your way - iSCSI target, full-featured FTP services, link aggregation and...
...-saving features - Save money on your product whenever new features become available. Access an always-available resource online, without a manual or CD. About the Online Learning Center WD's Online Learning Center provides the latest information, instructions, and software to ten computers. Stream...or local LAN/WAN backup. And with setting up remote access, backing up password, SNMP and virtual volumes. Increase your high-speed digital life. PC users, WD SmartWare™ Pro offers options for your way - iSCSI target, full-featured FTP services, link aggregation and...
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... a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 5 USER MANUAL For additional information, visit http://support.apple.com/kb/dl1421 Note: Compatibility may vary depending on additional accessories for this product, visit: US Canada Europe...
... a list of Technical Support contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 5 USER MANUAL For additional information, visit http://support.apple.com/kb/dl1421 Note: Compatibility may vary depending on additional accessories for this product, visit: US Canada Europe...
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... maximum efficiency. Pre-installation Instructions Before beginning installation, select a suitable location for remote access and mobile apps. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 6 USER MANUAL Handling Precautions WD products are precision instruments and must be handled with nothing blocking or covering the slots and openings on . Do not use...
... maximum efficiency. Pre-installation Instructions Before beginning installation, select a suitable location for remote access and mobile apps. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 6 USER MANUAL Handling Precautions WD products are precision instruments and must be handled with nothing blocking or covering the slots and openings on . Do not use...
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Product Components Front View PRODUCT OVERVIEW Power LED LCD Display Scroll buttons Power button Drive LEDs Drive Bay Doors WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 7 USER MANUAL
Product Components Front View PRODUCT OVERVIEW Power LED LCD Display Scroll buttons Power button Drive LEDs Drive Bay Doors WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 7 USER MANUAL
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... Kensington security cable. RESET Restores settings such as the administrator user name and password for more information. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 8 USER MANUAL Visit http://www.kensington.com/ for the device. Connects the device to a USB hard drive for additional storage. USB 3.0 port Reset button Power port Connects...
... Kensington security cable. RESET Restores settings such as the administrator user name and password for more information. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 8 USER MANUAL Visit http://www.kensington.com/ for the device. Connects the device to a USB hard drive for additional storage. USB 3.0 port Reset button Power port Connects...
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... on page 131 Physically Connecting the Device Note: Remove the sticker from the back of your device. 3 1 4 2 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 9 USER MANUAL
... on page 131 Physically Connecting the Device Note: Remove the sticker from the back of your device. 3 1 4 2 WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 9 USER MANUAL
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... Device name IP address Current firmware version Fan speed Drive status WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 10 USER MANUAL Important: To avoid overheating, make using and maintaining your computer page. Important: We recommend that make sure the device is upright as shown in the...
... Device name IP address Current firmware version Fan speed Drive status WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 10 USER MANUAL Important: To avoid overheating, make using and maintaining your computer page. Important: We recommend that make sure the device is upright as shown in the...
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... volume is currently being updated. Device is inactive or in the process of updating the firmware. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 11 USER MANUAL State Power Down Powering Up Color Black (off ) state. Device is powered up (on or in a power down (off ) Blue Appearance ------- GETTING STARTED The WD...
... volume is currently being updated. Device is inactive or in the process of updating the firmware. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 11 USER MANUAL State Power Down Powering Up Color Black (off ) state. Device is powered up (on or in a power down (off ) Blue Appearance ------- GETTING STARTED The WD...
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... Appearance Off Yellow Green Solid Green - Cable is present but has a hard drive fault or failure. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 12 USER MANUAL Back Panel Ethernet (Network) LEDs The following table describes the front panel hard drive LED behavior. Drive is plugged in , and both ends of link...
... Appearance Off Yellow Green Solid Green - Cable is present but has a hard drive fault or failure. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 12 USER MANUAL Back Panel Ethernet (Network) LEDs The following table describes the front panel hard drive LED behavior. Drive is plugged in , and both ends of link...
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... field, type http://wd.com/setup/wdmycloudex4 to display the Welcome to display the download page: WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 13 USER MANUAL For browser requirements, see "Web Browsers" on page 6. 2. Click WD My Cloud EX4 to the Learning Center page: 3. GETTING STARTED Getting Started Using Online Setup...
... field, type http://wd.com/setup/wdmycloudex4 to display the Welcome to display the download page: WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 13 USER MANUAL For browser requirements, see "Web Browsers" on page 6. 2. Click WD My Cloud EX4 to the Learning Center page: 3. GETTING STARTED Getting Started Using Online Setup...
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... STORAGE 14 USER MANUAL The setup software downloads to your downloaded files, then double-click Setup.exe (Windows) or WD My Cloud EX4 Personal Cloud Storage Setup.dmg (Mac) to download setup software for a different operating system, select your operating system (OS). The Getting Started window displays. 6. Read the Western Digital License Agreement...
... STORAGE 14 USER MANUAL The setup software downloads to your downloaded files, then double-click Setup.exe (Windows) or WD My Cloud EX4 Personal Cloud Storage Setup.dmg (Mac) to download setup software for a different operating system, select your operating system (OS). The Getting Started window displays. 6. Read the Western Digital License Agreement...
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... of your WD My Cloud EX4 device and click Next. 4. Select your WD My Cloud EX4. 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 15 USER MANUAL When the LED on page 16. The software checks your device then begins installing your WD My Cloud EX4 device is not detected, continue to...
... of your WD My Cloud EX4 device and click Next. 4. Select your WD My Cloud EX4. 2. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 15 USER MANUAL When the LED on page 16. The software checks your device then begins installing your WD My Cloud EX4 device is not detected, continue to...
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... your new account, and then click Next to skip the add an account step, click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 16 USER MANUAL GETTING STARTED Creating a Personal Cloud WD My Cloud EX4 web access provides fee-free remote access to your email address. Optionally, enter your First Name...
... your new account, and then click Next to skip the add an account step, click Next. WD MY CLOUD EX4 PERSONAL CLOUD STORAGE 16 USER MANUAL GETTING STARTED Creating a Personal Cloud WD My Cloud EX4 web access provides fee-free remote access to your email address. Optionally, enter your First Name...
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... CLOUD STORAGE 17 USER MANUAL Opens the My Cloud application. For Mac computers, check the desktop to close the setup wizard. If you receive a warning prompt. - The installation begins. - On the My Cloud screen, select a language from WD. 4. When installation is complete, click Done. Review the Western Digital License Agreement, then select...
... CLOUD STORAGE 17 USER MANUAL Opens the My Cloud application. For Mac computers, check the desktop to close the setup wizard. If you receive a warning prompt. - The installation begins. - On the My Cloud screen, select a language from WD. 4. When installation is complete, click Done. Review the Western Digital License Agreement, then select...