Service Manual
Page 3
To avoid personal injury, do not perform any servicing other than that contained in the operating instructions, unless you are for use by qualified service personnel only. Service Manual 701P48425 Phaser® 3300MFP Multifunction Product Warning The following servicing instructions are qualified to do so.
To avoid personal injury, do not perform any servicing other than that contained in the operating instructions, unless you are for use by qualified service personnel only. Service Manual 701P48425 Phaser® 3300MFP Multifunction Product Warning The following servicing instructions are qualified to do so.
Service Manual
Page 4
... ENERGY STAR name and logo are trademarks of Hewlett-Packard Corporation in the United States and/or other countries. XEROX®, CentreWare®, Phaser®, PrintingScout®, and Walk-Up® are registered U.S. ii Phaser 3300MFP Service Manual Novell®, NetWare®, and IPX/SPX™ are trademarks of this product meets the ENERGY STAR guidelines...
... ENERGY STAR name and logo are trademarks of Hewlett-Packard Corporation in the United States and/or other countries. XEROX®, CentreWare®, Phaser®, PrintingScout®, and Walk-Up® are registered U.S. ii Phaser 3300MFP Service Manual Novell®, NetWare®, and IPX/SPX™ are trademarks of this product meets the ENERGY STAR guidelines...
Service Manual
Page 5
Service Terms Manual Terms Various terms are used throughout this manual to either provide additional information on the results achieved through a previous action. Caution: A personal injury hazard exists that , if not strictly observed, results in the ... or to warn of , equipment. Note A note indicates an operating or maintenance procedure, practice or condition that , if not strictly observed, may not be apparent. Phaser 3300MFP Service Manual iii For example, a panel may cover the hazardous area.
Service Terms Manual Terms Various terms are used throughout this manual to either provide additional information on the results achieved through a previous action. Caution: A personal injury hazard exists that , if not strictly observed, results in the ... or to warn of , equipment. Note A note indicates an operating or maintenance procedure, practice or condition that , if not strictly observed, may not be apparent. Phaser 3300MFP Service Manual iii For example, a panel may cover the hazardous area.
Service Manual
Page 6
Danger invisible laser radiation when open. Do not tilt the Print Cartridge. iv Phaser 3300MFP Service Manual Use caution to sunlight. Warning. Do not touch the OPC Drum. Do not expose the item to avoid personal injury. Do not expose item to a ... caution (or draws attention to high temperature. 0°C 35°C 32°F 95°F Recycle the item. Refer to beam. Avoid direct exposure to the manual(s) for information. Symbols Marked on or in the printer. Use caution to avoid personal injury.
Danger invisible laser radiation when open. Do not tilt the Print Cartridge. iv Phaser 3300MFP Service Manual Use caution to sunlight. Warning. Do not touch the OPC Drum. Do not expose the item to avoid personal injury. Do not expose item to a ... caution (or draws attention to high temperature. 0°C 35°C 32°F 95°F Recycle the item. Refer to beam. Avoid direct exposure to the manual(s) for information. Symbols Marked on or in the printer. Use caution to avoid personal injury.
Service Manual
Page 7
... that the reader is dropped or damaged, ■ if you suspect that the product needs servicing or repair, ■ whenever you clean the product. A protective ground connection by pulling the plug, not the cord. Phaser 3300MFP Service Manual v Plug the three-wire power cord (with conductive parts may cause an electrical shock. If necessary, contact...
... that the reader is dropped or damaged, ■ if you suspect that the product needs servicing or repair, ■ whenever you clean the product. A protective ground connection by pulling the plug, not the cord. Phaser 3300MFP Service Manual v Plug the three-wire power cord (with conductive parts may cause an electrical shock. If necessary, contact...
Service Manual
Page 8
.... ■ After removing a static sensitive assembly from your clothes brushing together, or lifting a foot from the leads of component damage caused by static electricity. vi Phaser 3300MFP Service Manual This can generate enough static electricity to damage an electro-statically sensitive device. ■ Handle ICs and Erasable Programmable Read-Only Memories (EPROMs) carefully to...
.... ■ After removing a static sensitive assembly from your clothes brushing together, or lifting a foot from the leads of component damage caused by static electricity. vi Phaser 3300MFP Service Manual This can generate enough static electricity to damage an electro-statically sensitive device. ■ Handle ICs and Erasable Programmable Read-Only Memories (EPROMs) carefully to...
Service Manual
Page 9
... modes of customer operation. Department of ozone produced does not present a hazard to the operator. When servicing the printer or laser unit, follow the procedures specified in this manual and there will be operated in place. Phaser 3300MFP Service Manual vii Rings, necklaces, and other metallic objects could come into contact with power: Dangerous voltages may exist...
... modes of customer operation. Department of ozone produced does not present a hazard to the operator. When servicing the printer or laser unit, follow the procedures specified in this manual and there will be operated in place. Phaser 3300MFP Service Manual vii Rings, necklaces, and other metallic objects could come into contact with power: Dangerous voltages may exist...
Service Manual
Page 10
... be illegal to maintain compliance with the local waste officials for this product, unplug the product from the electrical outlet. Part Replacement Only use genuine Xerox approved spare parts or components to dispose of the cartridge into the municipal waste. Always use materials specifically designated for details on recycling options or... flammable under certain conditions. Maintenance Cleaning Before cleaning this product, the use of other materials may result in poor performance and create a hazardous situation. viii Phaser 3300MFP Service Manual
... be illegal to maintain compliance with the local waste officials for this product, unplug the product from the electrical outlet. Part Replacement Only use genuine Xerox approved spare parts or components to dispose of the cartridge into the municipal waste. Always use materials specifically designated for details on recycling options or... flammable under certain conditions. Maintenance Cleaning Before cleaning this product, the use of other materials may result in poor performance and create a hazardous situation. viii Phaser 3300MFP Service Manual
Service Manual
Page 11
... Components Before starting any printer motor is VERY HOT. Servicing Mechanical Components When servicing mechanical components within the printer, manually rotate the Drive Assemblies, Rollers, and Gears. Phaser 3300MFP Service Manual ix Warning Do not try to service the Fuser or adjacent components. Servicing Fuser Components Warning This printer uses heat to fuse the toner image to do so...
... Components Before starting any printer motor is VERY HOT. Servicing Mechanical Components When servicing mechanical components within the printer, manually rotate the Drive Assemblies, Rollers, and Gears. Phaser 3300MFP Service Manual ix Warning Do not try to service the Fuser or adjacent components. Servicing Fuser Components Warning This printer uses heat to fuse the toner image to do so...
Service Manual
Page 12
...9632; The printer should be lifted by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Instructions for the printer to the printer caused by improper packaging is not covered by two persons. x Phaser 3300MFP Service Manual Wait at least 30 minutes for repacking the... printer are included in damage to repackage the printer, contact your local Xerox service representative. Caution Failure to repackage the printer properly for ...
...9632; The printer should be lifted by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. Instructions for the printer to the printer caused by improper packaging is not covered by two persons. x Phaser 3300MFP Service Manual Wait at least 30 minutes for repacking the... printer are included in damage to repackage the printer, contact your local Xerox service representative. Caution Failure to repackage the printer properly for ...
Service Manual
Page 13
... installation. Canada (Regulations) This Class B digital apparatus complies with Part 15 of the FCC rules, use shielded interface cables. Phaser 3300MFP Service Manual xi This equipment generates, uses, and can be determined by turning the equipment Off and On, the user is encouraged to...Reorient or relocate the receiver (device being interfered with the limits for help. Any changes or modifications not expressly approved by Xerox could void the user's authority to provide reasonable protection against harmful interference in a typical office environment. These standards are designed...
... installation. Canada (Regulations) This Class B digital apparatus complies with Part 15 of the FCC rules, use shielded interface cables. Phaser 3300MFP Service Manual xi This equipment generates, uses, and can be determined by turning the equipment Off and On, the user is encouraged to...Reorient or relocate the receiver (device being interfered with the limits for help. Any changes or modifications not expressly approved by Xerox could void the user's authority to provide reasonable protection against harmful interference in a typical office environment. These standards are designed...
Service Manual
Page 14
... laws of the member states related to electromagnetic compatibility. European Union The CE mark applied to this product can be obtained from Xerox. December 12, 2006: Council Directive 2006/95/EC as amended. This product, if used properly in accordance with European Union... compliance with the user's instructions, is neither dangerous for the consumer nor for this product symbolizes Xerox's declaration of conformity with the following applicable Directives of the European Union as of the member states related to low voltage equipment. xii Phaser 3300MFP Service Manual
... laws of the member states related to electromagnetic compatibility. European Union The CE mark applied to this product can be obtained from Xerox. December 12, 2006: Council Directive 2006/95/EC as amended. This product, if used properly in accordance with European Union... compliance with the user's instructions, is neither dangerous for the consumer nor for this product symbolizes Xerox's declaration of conformity with the following applicable Directives of the European Union as of the member states related to low voltage equipment. xii Phaser 3300MFP Service Manual
Service Manual
Page 15
... and includes troubleshooting methods for situations where an error indicator is included when necessary. Section 3 - Phaser 3300MFP Service Manual xiii Section 1 - General Information: This section contains an overview of acronyms and abbreviations. Theory of...Section 6 - Appendix A - Also included are detailed replacement procedures, parts lists, and wiring diagrams. The Phaser 3300MFP Multifunction Product Service Manual contains these sections: Introductory, Safety, and Regulatory Information: This section contains important safety information and regulatory requirements....
... and includes troubleshooting methods for situations where an error indicator is included when necessary. Section 3 - Phaser 3300MFP Service Manual xiii Section 1 - General Information: This section contains an overview of acronyms and abbreviations. Theory of...Section 6 - Appendix A - Also included are detailed replacement procedures, parts lists, and wiring diagrams. The Phaser 3300MFP Multifunction Product Service Manual contains these sections: Introductory, Safety, and Regulatory Information: This section contains important safety information and regulatory requirements....
Service Manual
Page 17
... Paper Handling Specifications 1-17 Print Cartridge Specifications 1-18 CentreWare IS 1-19 Accessing CentreWare IS 1-19 2 Theory of Operation Phaser 3300MFP Operational Overview 2-2 Summary 2-2 Paper Path 2-3 Engine H/W 2-3 Assembly Description 2-5 Mechanical Parts Specifications 2-12 Frame 2-12 ...Laser Scanner Unit 2-16 Print Cartridge 2-18 FAX Section 2-19 Line Interface 2-22 Scan Part 2-23 Control Panel Section 2-23 Printer Section 2-24 Copier Section 2-27 Telephone Section 2-27 SMPS & HVPS board 2-28 Engine F/W 2-33 Control Algorithm 2-33 Phaser 3300MFP Service Manual...
... Paper Handling Specifications 1-17 Print Cartridge Specifications 1-18 CentreWare IS 1-19 Accessing CentreWare IS 1-19 2 Theory of Operation Phaser 3300MFP Operational Overview 2-2 Summary 2-2 Paper Path 2-3 Engine H/W 2-3 Assembly Description 2-5 Mechanical Parts Specifications 2-12 Frame 2-12 ...Laser Scanner Unit 2-16 Print Cartridge 2-18 FAX Section 2-19 Line Interface 2-22 Scan Part 2-23 Control Panel Section 2-23 Printer Section 2-24 Copier Section 2-27 Telephone Section 2-27 SMPS & HVPS board 2-28 Engine F/W 2-33 Control Algorithm 2-33 Phaser 3300MFP Service Manual...
Service Manual
Page 18
... Defective FAX FORWARD 4-14 Defective FAX RECEIVE (1 4-14 Defective FAX RECEIVE (2 4-15 Defective FAX RECEIVE (3 4-15 Defective FAX RECEIVE (4 4-15 Defective Automatic Receiving 4-15 xvi Phaser 3300MFP Service Manual
... Defective FAX FORWARD 4-14 Defective FAX RECEIVE (1 4-14 Defective FAX RECEIVE (2 4-15 Defective FAX RECEIVE (3 4-15 Defective FAX RECEIVE (4 4-15 Defective Automatic Receiving 4-15 xvi Phaser 3300MFP Service Manual
Service Manual
Page 19
...4-16 Defective Image Quality 4-17 Scanning Problems 4-17 Defective PC Scan 4-17 Defective Image Quality of PC Scan 4-17 Print Cartridge Service 4-18 Safekeeping of the Print Cartridge 4-18 Service for the Life of the Print Cartridge 4-18 Print Cartridge Problems 4-20 Network Problems Troubleshooting 4-23 General Problems 4-23 Macintosh Problems ...16 Blank Page Print Out (1 5-17 Blank Page Print Out (2 5-17 6 Adjustments and Calibrations Altitude Adjustment 6-2 Altitude Specifications 6-2 Printer Settings Utility Method (USB Connection Only 6-3 Phaser 3300MFP Service Manual xvii
...4-16 Defective Image Quality 4-17 Scanning Problems 4-17 Defective PC Scan 4-17 Defective Image Quality of PC Scan 4-17 Print Cartridge Service 4-18 Safekeeping of the Print Cartridge 4-18 Service for the Life of the Print Cartridge 4-18 Print Cartridge Problems 4-20 Network Problems Troubleshooting 4-23 General Problems 4-23 Macintosh Problems ...16 Blank Page Print Out (1 5-17 Blank Page Print Out (2 5-17 6 Adjustments and Calibrations Altitude Adjustment 6-2 Altitude Specifications 6-2 Printer Settings Utility Method (USB Connection Only 6-3 Phaser 3300MFP Service Manual xvii
Service Manual
Page 20
... 7-2 Cleaning the Print Cartridge 7-3 Cleaning the Laser Unit 7-4 Maintenance 7-5 RIP (Repair, Inspect, and Prevent) Procedure 7-5 Software Maintenance 7-6 Clearing the Memory 7-6 Flash Upgrade 7-7 USB Connection 7-7 Network Connection 7-8 Resetting Firmware 7-10 USB Connection 7-10 Restoring Printer Setting and Network Setting (Network Connection 7-10 8 Service Parts Disassembly Overview 8-2 Standard Orientation of the...MPF Housing 8-39 MP Pick Up Assembly 8-40 Feed Roller Parts 8-41 Pick Up Gear Assembly & Solenoids 8-45 Exit Roller 8-46 xviii Phaser 3300MFP Service Manual
... 7-2 Cleaning the Print Cartridge 7-3 Cleaning the Laser Unit 7-4 Maintenance 7-5 RIP (Repair, Inspect, and Prevent) Procedure 7-5 Software Maintenance 7-6 Clearing the Memory 7-6 Flash Upgrade 7-7 USB Connection 7-7 Network Connection 7-8 Resetting Firmware 7-10 USB Connection 7-10 Restoring Printer Setting and Network Setting (Network Connection 7-10 8 Service Parts Disassembly Overview 8-2 Standard Orientation of the...MPF Housing 8-39 MP Pick Up Assembly 8-40 Feed Roller Parts 8-41 Pick Up Gear Assembly & Solenoids 8-45 Exit Roller 8-46 xviii Phaser 3300MFP Service Manual
Service Manual
Page 21
... 15.0 Cassette Assembly 9-32 Parts List 16.0 Fuser Assembly 9-33 Parts List 17.0 Duplex Unit (Optional 9-35 Xerox Supplies and Accessories 9-37 10 Wiring Diagrams Block Diagram 10-2 WD 2 Connection Diagram 10-3 WD 3 Power Signal 10-4 Control Board Power signal 10-4 OPE/ADF Power signal 10-5 HVPS/Voltage map 10-6 Phaser 3300MFP Service Manual xix
... 15.0 Cassette Assembly 9-32 Parts List 16.0 Fuser Assembly 9-33 Parts List 17.0 Duplex Unit (Optional 9-35 Xerox Supplies and Accessories 9-37 10 Wiring Diagrams Block Diagram 10-2 WD 2 Connection Diagram 10-3 WD 3 Power Signal 10-4 Control Board Power signal 10-4 OPE/ADF Power signal 10-5 HVPS/Voltage map 10-6 Phaser 3300MFP Service Manual xix