Systems Administrator Guide
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Manual Upgrade using a USB flash drive 171 Information Checklist 171 Procedure 171 19 Troubleshooting ...173 Problem Solving Procedure 173 Network Scanning 174 LDAP 177 Server Fax 179 Embedded Fax 180 Network Accounting 181 Printing 182 ...Wireless Networking 187 802.11 Wireless Adapter 187 Management Information Base (MIB 187 Enable/Disable System Timer Values 188 At the machine 188 Xerox Phaser 3635 System Administration Guide xi Manual Upgrade using Print File Submission 170 Manual upgrade using CentreWare Internet Services 170 Information Checklist 170 Procedure 170...
Manual Upgrade using a USB flash drive 171 Information Checklist 171 Procedure 171 19 Troubleshooting ...173 Problem Solving Procedure 173 Network Scanning 174 LDAP 177 Server Fax 179 Embedded Fax 180 Network Accounting 181 Printing 182 ...Wireless Networking 187 802.11 Wireless Adapter 187 Management Information Base (MIB 187 Enable/Disable System Timer Values 188 At the machine 188 Xerox Phaser 3635 System Administration Guide xi Manual Upgrade using Print File Submission 170 Manual upgrade using CentreWare Internet Services 170 Information Checklist 170 Procedure 170...
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...attempt to further assistance. Check that the network cable is set up correctly. 7. Resolve any local copier or fax problems first. Xerox Phaser 3635 System Administration Guide 173 For more information, refer to the following steps to the User Guide for the machine is selected at...is not network related, refer to identify and solve the problem. If printing and faxing documents are not operating correctly. 2. 19 Troubleshooting This chapter contains problem solving procedures and how to resolve a network problem if the local copier and fax functions are not available ...
...attempt to further assistance. Check that the network cable is set up correctly. 7. Resolve any local copier or fax problems first. Xerox Phaser 3635 System Administration Guide 173 For more information, refer to the following steps to the User Guide for the machine is selected at...is not network related, refer to identify and solve the problem. If printing and faxing documents are not operating correctly. 2. 19 Troubleshooting This chapter contains problem solving procedures and how to resolve a network problem if the local copier and fax functions are not available ...
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.... 5. Action 1. Ensure that the User account has Read and Write access to this location. 174 Xerox Phaser 3635 System Administration Guide If a Scan to File Confirmation Report is configured correctly. 3. At a workstation on the machine. 19 Troubleshooting Network Scanning Problem I cannot scan on your network, login to the scan filing location with the...
.... 5. Action 1. Ensure that the User account has Read and Write access to this location. 174 Xerox Phaser 3635 System Administration Guide If a Scan to File Confirmation Report is configured correctly. 3. At a workstation on the machine. 19 Troubleshooting Network Scanning Problem I cannot scan on your network, login to the scan filing location with the...
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19 Troubleshooting Problem I cannot scan to an HTTPS destination with Server Validation enabled, the scan will fail if the server certificate is either expired, untrusted, or contains ... are failing using the ASP script, the server upload limit may reside in the log, such as directory permissions denied, size limits exceeded, etc. 176 Xerox Phaser 3635 System Administration Guide Action 1. To help determine possible failure reasons: a) Refer to the Server Log which may need to be increased. • Open the...
19 Troubleshooting Problem I cannot scan to an HTTPS destination with Server Validation enabled, the scan will fail if the server certificate is either expired, untrusted, or contains ... are failing using the ASP script, the server upload limit may reside in the log, such as directory permissions denied, size limits exceeded, etc. 176 Xerox Phaser 3635 System Administration Guide Action 1. To help determine possible failure reasons: a) Refer to the Server Log which may need to be increased. • Open the...
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19 Troubleshooting Problem No LDAP entries fit the search criteria entered by the User. Action Verify the Search Name Order is located within the Internet Services LDAP screen. 178 Xerox Phaser 3635 System Administration Guide This setting is set to match the name syntax used in your environment.
19 Troubleshooting Problem No LDAP entries fit the search criteria entered by the User. Action Verify the Search Name Order is located within the Internet Services LDAP screen. 178 Xerox Phaser 3635 System Administration Guide This setting is set to match the name syntax used in your environment.
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...Press the button. 5. Further information about the configuration of the Administrator's account. Check that the fax settings are setup correctly. 180 Xerox Phaser 3635 System Administration Guide Action Ensure that Embedded Fax is [1111]. 3. Touch [User Interface]. 7. Touch [Service Enablements]. 8. Touch .... 1. Touch the [Tools] tab. 6. Check that the Fax Setups has been correctly configured. Touch [User Interface]. 3. 19 Troubleshooting Embedded Fax Problem I cannot use this feature on the machine to enter the Tools pathway. 2. Press the button on the machine....
...Press the button. 5. Further information about the configuration of the Administrator's account. Check that the fax settings are setup correctly. 180 Xerox Phaser 3635 System Administration Guide Action Ensure that Embedded Fax is [1111]. 3. Touch [User Interface]. 7. Touch [Service Enablements]. 8. Touch .... 1. Touch the [Tools] tab. 6. Check that the Fax Setups has been correctly configured. Touch [User Interface]. 3. 19 Troubleshooting Embedded Fax Problem I cannot use this feature on the machine to enter the Tools pathway. 2. Press the button on the machine....
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... requesting me to the paper loaded in . 2. 3. Select the options according to log in the tray. 19 Troubleshooting Printing Problem I cannot print to the settings that you programmed the paper tray with. 182 Xerox Phaser 3635 System Administration Guide Action Ensure that the print server is installed on page 113. Ensure that there...
... requesting me to the paper loaded in . 2. 3. Select the options according to log in the tray. 19 Troubleshooting Printing Problem I cannot print to the settings that you programmed the paper tray with. 182 Xerox Phaser 3635 System Administration Guide Action Ensure that the print server is installed on page 113. Ensure that there...
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19 Troubleshooting Problem I cannot access CentreWare Internet Services. Solution - The printer has an IP ... address. When the machine boots up it discovers that it has been configured with an IP Address that the Xerox machine is enabled within the Tools area at the User interface (UI) screen. 3. Configure the machine with ... to the DHCP or BootP server. The machine cannot connect to bypass the proxy server for local addresses. 184 Xerox Phaser 3635 System Administration Guide Solution - Configure the printer with an incorrect IP Address or displays a network error. The...
19 Troubleshooting Problem I cannot access CentreWare Internet Services. Solution - The printer has an IP ... address. When the machine boots up it discovers that it has been configured with an IP Address that the Xerox machine is enabled within the Tools area at the User interface (UI) screen. 3. Configure the machine with ... to the DHCP or BootP server. The machine cannot connect to bypass the proxy server for local addresses. 184 Xerox Phaser 3635 System Administration Guide Solution - Configure the printer with an incorrect IP Address or displays a network error. The...
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Transparency Separator 48 Trays 162 Troubleshooting 173 Trusted Certificate Authorities 148 tty method 26, 27 U UNIX 53 Unix SCO 26 configure client 26 GUI ... 46 paper/output 47 printing preferences 47 saved settings 48 Windows Printing 35 Windows TCP/IP 13 Wireless Connectivity 187 X Xerox Phaser 3635 2 Xerox Standard Accounting 113 XSA create general account 119 group account 116 user account 117 enable 115 enable in CWIS 114 enable ... 120 procedure 120 general accounts overview 119 group account add users 117 overview 113 use feature 119 Xerox Phaser 3635 System Administration Guide 197
Transparency Separator 48 Trays 162 Troubleshooting 173 Trusted Certificate Authorities 148 tty method 26, 27 U UNIX 53 Unix SCO 26 configure client 26 GUI ... 46 paper/output 47 printing preferences 47 saved settings 48 Windows Printing 35 Windows TCP/IP 13 Wireless Connectivity 187 X Xerox Phaser 3635 2 Xerox Standard Accounting 113 XSA create general account 119 group account 116 user account 117 enable 115 enable in CWIS 114 enable ... 120 procedure 120 general accounts overview 119 group account add users 117 overview 113 use feature 119 Xerox Phaser 3635 System Administration Guide 197
User Guide
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Table of Contents 13 Specifications...205 Machine Specifications 206 Electrical Specifications 209 Feature Specifications 210 14 Troubleshooting ...213 Fault Clearance 214 Error and Fault Codes 217 15 Index ...219 Xerox Phaser 3635 User Guide iii
Table of Contents 13 Specifications...205 Machine Specifications 206 Electrical Specifications 209 Feature Specifications 210 14 Troubleshooting ...213 Fault Clearance 214 Error and Fault Codes 217 15 Index ...219 Xerox Phaser 3635 User Guide iii
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Xerox Phaser 3635 User Guide 213 When a change occurs, allow the machine at least two hours to adjust to its new environment, depending on the extent of the change. • Follow routine maintenance schedules for cleaning areas such as a radiator. • Avoid sudden changes in the environment surrounding the machine. 14 Troubleshooting A variety of... as the document glass and touch screen. • Always set the Edge Guides in the paper trays to the System Administration CD. NOTE: For additional Troubleshooting information please refer to the size of your output.
Xerox Phaser 3635 User Guide 213 When a change occurs, allow the machine at least two hours to adjust to its new environment, depending on the extent of the change. • Follow routine maintenance schedules for cleaning areas such as a radiator. • Avoid sudden changes in the environment surrounding the machine. 14 Troubleshooting A variety of... as the document glass and touch screen. • Always set the Edge Guides in the paper trays to the System Administration CD. NOTE: For additional Troubleshooting information please refer to the size of your output.
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Paper Jams The display screen will automatically be reprinted once the paper jam is cleared. Follow on your machine model and configuration. Jam Clearance areas vary depending on -screen instructions to clear the fault NOTE: Any printed sheets removed will indicate the location of the jam. Front cover area Front Rear Cover (Duplex) area Rear 214 Xerox Phaser 3635 User Guide 14 Troubleshooting Fault Clearance When a fault occurs, the display screen provides recovery instructions.
Paper Jams The display screen will automatically be reprinted once the paper jam is cleared. Follow on your machine model and configuration. Jam Clearance areas vary depending on -screen instructions to clear the fault NOTE: Any printed sheets removed will indicate the location of the jam. Front cover area Front Rear Cover (Duplex) area Rear 214 Xerox Phaser 3635 User Guide 14 Troubleshooting Fault Clearance When a fault occurs, the display screen provides recovery instructions.
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... cover latch 2. Replace the print cartridge and close the front cover door. 4. Open the paper trays and remove any metallic surfaces 2. Close the paper tray. Xerox Phaser 3635 User Guide 215 Duplex area Fuser door latch Rear cover support WARNING: The metallic surfaces in the duplex area. Please use caution when removing... support. Rear Cover Area (Duplex Area) Jams 1. Slide the green fuser door latch to the inside of the fuser module. Remove any jammed paper. 3. 14 Troubleshooting Front Cover Area Jams 1. Remove any jammed paper in the fuser area are hot.
... cover latch 2. Replace the print cartridge and close the front cover door. 4. Open the paper trays and remove any metallic surfaces 2. Close the paper tray. Xerox Phaser 3635 User Guide 215 Duplex area Fuser door latch Rear cover support WARNING: The metallic surfaces in the duplex area. Please use caution when removing... support. Rear Cover Area (Duplex Area) Jams 1. Slide the green fuser door latch to the inside of the fuser module. Remove any jammed paper. 3. 14 Troubleshooting Front Cover Area Jams 1. Remove any jammed paper in the fuser area are hot.
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... handler cover. 4. Lift the document handler cover and remover any jammed paper. 3. Document Jams 1. NOTE: If you are unable to recover the job integrity. 14 Troubleshooting 3. Carefully close the fuser door. Ensure there is an audible click as at the start of the job and reload. Remove all the documents from...-order the documents as the fuser door latch slides back into position. 4. The documents will be recycled automatically to clear the fault, contact your local Xerox Welcome and Support Centre for assistance. 216 Xerox Phaser 3635 User Guide
... handler cover. 4. Lift the document handler cover and remover any jammed paper. 3. Document Jams 1. NOTE: If you are unable to recover the job integrity. 14 Troubleshooting 3. Carefully close the fuser door. Ensure there is an audible click as at the start of the job and reload. Remove all the documents from...-order the documents as the fuser door latch slides back into position. 4. The documents will be recycled automatically to clear the fault, contact your local Xerox Welcome and Support Centre for assistance. 216 Xerox Phaser 3635 User Guide
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Error and Fault Codes 14 Troubleshooting Paper Feeder CRU If an abnormal condition arises in the machine or an incorrect operation is performed, a message indicating the nature of the error is ... -screen prompts to correct the error. Print Cartridge is not installed correctly. Reorder Print Cartridge. The Print Cartridge is not installed, or is almost empty. Xerox Phaser 3635 User Guide 217 Paper tray is empty. Open back and front covers and remove jam. the jammed paper. Reinstall Print Cartridge. Print Cartridge is...
Error and Fault Codes 14 Troubleshooting Paper Feeder CRU If an abnormal condition arises in the machine or an incorrect operation is performed, a message indicating the nature of the error is ... -screen prompts to correct the error. Print Cartridge is not installed correctly. Reorder Print Cartridge. The Print Cartridge is not installed, or is almost empty. Xerox Phaser 3635 User Guide 217 Paper tray is empty. Open back and front covers and remove jam. the jammed paper. Reinstall Print Cartridge. Print Cartridge is...
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...already loaded, remove and reload. 218 Xerox Phaser 3635 User Guide The installed Print Cartridge is not being supplied correctly. The loaded document has jammed in DADF. Load document in the DADF. Check the Print Cartridge and install a valid Xerox cartridge if necessary. You have attempted ...to set up a job with document not loaded or incorrectly loaded in the DADF. 14 Troubleshooting Errors & Faults Toner Supplying Error Invalid Print Cartridge Output Full Stack...
...already loaded, remove and reload. 218 Xerox Phaser 3635 User Guide The installed Print Cartridge is not being supplied correctly. The loaded document has jammed in DADF. Load document in the DADF. Check the Print Cartridge and install a valid Xerox cartridge if necessary. You have attempted ...to set up a job with document not loaded or incorrectly loaded in the DADF. 14 Troubleshooting Errors & Faults Toner Supplying Error Invalid Print Cartridge Output Full Stack...
Quick Use Guide
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English Xerox Phaser 3635MFP Quick Use Guide Thank you will successfully: Connect the Phaser 3635MFP Set-up the Phaser 3635MFP Install optional features Operate the Phaser 3635MFP Contents Install the Phaser 3635MFP 3 Switch On the Machine 4 Your Phaser 3635MFP 6 Connecting to the Network 10 Install Print Drivers 13 E-mail Setup 14 Fax Setup 16 Installing Option Kits 17 Making Copies 19 Printing a Document 22...
English Xerox Phaser 3635MFP Quick Use Guide Thank you will successfully: Connect the Phaser 3635MFP Set-up the Phaser 3635MFP Install optional features Operate the Phaser 3635MFP Contents Install the Phaser 3635MFP 3 Switch On the Machine 4 Your Phaser 3635MFP 6 Connecting to the Network 10 Install Print Drivers 13 E-mail Setup 14 Fax Setup 16 Installing Option Kits 17 Making Copies 19 Printing a Document 22...
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... copies. 2 If the copies are connecting your network, make sure that it automatically uses DHCP to manually assign an IP address provided by Xerox. When the machine is powered on page 33. If copying is not supplied by the network administrator. Test the device Before connecting the machine ... IP address as described in the next steps. Wait two minutes for an IP address. NOTE: The Ethernet cable is not successful, refer to Troubleshooting on , it is the factory default setting. • Static IP address: Use this method to allow a DHCP server to set up the ...
... copies. 2 If the copies are connecting your network, make sure that it automatically uses DHCP to manually assign an IP address provided by Xerox. When the machine is powered on page 33. If copying is not supplied by the network administrator. Test the device Before connecting the machine ... IP address as described in the next steps. Wait two minutes for an IP address. NOTE: The Ethernet cable is not successful, refer to Troubleshooting on , it is the factory default setting. • Static IP address: Use this method to allow a DHCP server to set up the ...
Quick Use Guide
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...Installs both the print drivers and the scan drivers. Install Print Driver - For a full explanation refer to Troubleshooting on the Print Driver CD that accompanied your Phaser 3635MFP. Installs just the print drivers. To install Print Drivers use guide 13 If the print operation failed, refer ...to the System Administration CD that was delivered with your Phaser 3635MFP. 1 At the client workstation insert the Driver CD into the CD drive. 2 If the CD does not start the installation procedure...
...Installs both the print drivers and the scan drivers. Install Print Driver - For a full explanation refer to Troubleshooting on the Print Driver CD that accompanied your Phaser 3635MFP. Installs just the print drivers. To install Print Drivers use guide 13 If the print operation failed, refer ...to the System Administration CD that was delivered with your Phaser 3635MFP. 1 At the client workstation insert the Driver CD into the CD drive. 2 If the CD does not start the installation procedure...
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... feeder is correct. Wait approximately 20 seconds before switching the machine ON. Refer to the workstation. • Check that the edge guides are followed. English Troubleshooting A variety of situations can be resolved by switching off and switching on the network as indicated by the green light on page 16. For optimal...
... feeder is correct. Wait approximately 20 seconds before switching the machine ON. Refer to the workstation. • Check that the edge guides are followed. English Troubleshooting A variety of situations can be resolved by switching off and switching on the network as indicated by the green light on page 16. For optimal...